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携程启动专项保障应对迪士尼游轮延期 将主动承担客户额外机票酒店损失
Zhong Guo Jin Rong Xin Xi Wang· 2025-09-17 06:33
Core Points - Ctrip Group has announced a special guarantee plan due to the delay of Disney's Adventure Cruise affecting customer itineraries [1] - The guarantee plan offers free rescheduling or full refund services for eligible flight and hotel bookings impacted by the cruise delay [1] - Ctrip will contact affected customers by September 30, 2025, to provide solutions and will refund any additional losses by the end of September [1] Summary by Category Company Actions - Ctrip has implemented a special guarantee plan for customers affected by the delay of Disney's Adventure Cruise [1] - The plan applies to customers with bookings from December 15, 2025, to March 12, 2026 [1] - Ctrip will provide support for round-trip flights to Singapore and local hotel bookings made through its platform within 7 days of the original itinerary [1] Customer Support - Ctrip's customer service team will reach out to affected customers to offer either free rescheduling or cancellation without loss [1] - The company aims to minimize actual losses for customers by refunding any additional costs incurred during the rescheduling or cancellation process [1] - Refund processes are being coordinated with Disney Cruise Line, with implementation expected within the week [1]
飞猪AI“问一问”推出拍照讲解
Xin Lang Ke Ji· 2025-09-17 06:30
新浪科技讯 9月17日下午消息,飞猪AI"问一问"推出拍照讲解功能。当用户置身博物馆、历史古迹、地 标建筑、典型景观等景点时,使用飞猪AI"问一问"对着展品、景点、建筑拍照,即可享受到专业级的随 身语音讲解服务。目前,该功能已对部分用户开放,近期将全量上线。 拍展品听讲解,拍景点听典故,拍建筑听历史,戴上耳机和自己专属的AI讲解员一起边逛边聊,有望 成为全新的旅行体验。与常见的图片搜索应用或通用AI产品的拍照识图不同,飞猪AI"问一问"拥有大量 的文博及旅游景点知识的垂类数据集,能识别并生动讲解单件文物甚至是古建上的细微组件,在讲解方 式上学习了资深导游、讲解员的思路和风格,确保AI的表现准确、高效、有温度。在真实使用场景 下,飞猪AI"问一问"既能细致入微地讲解文物、建筑等的基础知识,还能兼顾趣味和探索性,主动引导 用户进一步发现背后的故事。 责任编辑:江钰涵 据悉,飞猪AI"问一问"首期已学习了676个热门景点和博物馆的历史、文物、建筑等专业知识。同时, 一些海内外知名景区、文化博览机构等正与飞猪合作,针对当地的知识数据,对AI进行专门训练。 (罗宁) ...
去哪儿旅行:外国游客国庆机票订单覆盖近百个城市
Zhong Guo Min Hang Wang· 2025-09-17 06:13
中国民航网讯:9月16日,国庆前夜(9月30日)火车票开售,国庆预订进入高峰期。去哪儿旅行数据显 示,9月30日多车次车票已售罄,以北京为出发地,前往武汉、长沙、太原、郑州等热门城市的车票均 已售罄,长三角地区、珠三角地区以及各大都市圈的城际高铁热门车次的车票也较为紧俏。 超三成用户选择"拼假错峰" 8天长假给长线游提供了更多选择。去哪儿国庆出行用户调研,超六成消费者打算跨省游,近三成消费 者打算出境游。 为了玩的时间更长,更具性价比,不少打工人选择"拼假错峰"出行,国庆假期+年假连休。用户调研显 示,超三成打工人选择错峰拼假。"请3休12"(10.9-10.11请假),就可以享受12天超长假期,是最 多"拼假"打工人的选择。 相比节前请假错峰,节后错峰更具性价比。例如,上海往返东京,10月2日出发、10月9日返回的机票价 格较1日出发、8日返回便宜三成以上,立省2000多元;同样的错峰时间,北京往返吉隆坡,则便宜超四 成。去哪儿数据显示,节后3天(10.9-10.11),出境游热门目的地预订量同比增长近一倍。 长线出境游热度爆棚。去哪儿旅行数据显示,截至目前,国际酒店预订已覆盖2852个城市。预订量最高 的 ...
假日经济|国庆中秋“请3休12”,这些目的地最受欢迎
Di Yi Cai Jing· 2025-09-17 04:50
超长假期即将来临,你准备好出游了吗? 被消费者称为"拼假友好型"的中秋节、国庆节超长假期临近,往前请3天假、往后请3天假都能凑成"请3休12"超长假期。目前,旅游市场已进入预订高峰 期。 今年中秋国庆假期的旅游预订节奏较去年提前约3.5天,根据各大旅游平台数据显示,截至目前包括机票、酒店、门票、租车、线路游等在内的假期出游商 品预订量均大幅超越去年和同为8天连休的前年。 超三成打工人"拼假错峰" 文旅商体联动 去哪儿国庆出行用户调研显示,超六成消费者打算跨省游,近三成消费者打算出境游。为了玩得时间更长,更具性价比,不少打工人选择"拼假错峰"出行, 国庆假期+年假连休。用户调研显示,超三成打工人选择"错峰拼假"。"请3休12"可享受超长假期,是最多"拼假"打工人的选择。 同程旅行表示,今年国庆中秋假期,不少消费者选择"拼假"提前至9月29日出发,这使得假期出行客流高峰提前。受长假期间居民周边出游及探亲需求带 动,长三角地区、珠三角地区以及各大都市圈的城际高铁热门车次的车票也较为紧俏。 同程旅行预测,今年国庆中秋长假期间,全国铁路的客流高峰预计相对集中在9月29日至10月1日以及10月7日至8日两个时间段。其中, ...
异动盘点0917|蔚来-SW涨超9%,黄金股集体走低;特斯拉涨超2%,携程网涨超3%
贝塔投资智库· 2025-09-17 04:00
5. 安能物流(09956)涨近1%, 9月3日,摩根士丹利发布首份覆盖安能物流的研究报告,给予其"增持"评 级。 点击蓝字,关注我们 今日上午港股 1. 蔚来-SW(09866)涨超9%, 9月20日,NIO Day 2025蔚来日将正式举办,届时,全新ES8将正式上市。 2. 港股家电股集体上涨,海尔智家(06690)涨超4%,海信家电(00921)涨近3%,美的集团(00300)涨近 1%, 国信证券研报指出,8月随着第三批国补资金到位,线下家电零售景气有所抬升。 3. 百度集团(09888)涨超16%, 9月15日,招商局集团与百度在深圳签署战略合作框架协议。 4. 国富氢能(02582)跌超4%, 9月15日,国富氢能与韩国Hylium Industries,INC正式签署合作协议,双方 就韩国市场氢能产储输系统及解决方案开发达成共识。 6. 羚邦集团(02230)涨超10%, 羚邦集团发布公告,一间新子公司"Medialink Japan 株式会社"于2025年8 月8日在日本正式成立。 7. 禾赛-W(02525)跌近2%, 交银国际发布研报称,首次覆盖禾赛-W"买入"评级,该行上调集团2026 ...
大行评级|花旗:预计国庆黄金周旅游需求强劲 维持携程及同程“买入”评级
Ge Long Hui· 2025-09-17 02:45
Group 1 - The report from Citigroup highlights new policies from the Ministry of Commerce aimed at attracting more inbound tourists and optimizing student holiday arrangements, which may significantly boost long-term family travel [1] - The upcoming National Day holiday will last for 8 days, one day longer than last year, leading to strong travel demand, particularly for long-distance and outbound travel [1] - The China Railway Group predicts that during the 12-day railway transport period, passenger volume will reach 219 million, averaging 18.25 million passengers per day, compared to 177 million passengers during the 10-day period last year, averaging 17.7 million per day [1] Group 2 - Citigroup maintains a "Buy" rating for Trip.com and Tongcheng, with target prices set at $85 and HKD 28 respectively [1]
18年重启“见面会”,刘强东组“酒局”跨界酒店
Bei Ke Cai Jing· 2025-09-17 02:22
Group 1 - JD.com is re-entering the user engagement model with a wine tasting event, signaling its commitment to the hotel and travel sector after 18 years [2][4] - The company has launched the "JD Hotel PLUS Membership Plan," offering up to three years of zero commission for participating hotels, marking a significant shift from traditional OTA commission models [3][7][8] - JD.com aims to provide differentiated value in the hotel and travel market, not just replicate existing OTA platforms, focusing on supply chain integration [4][10] Group 2 - The strategic partnership with Jin Jiang Hotels will enhance JD.com's hotel offerings, allowing for real-time information sharing and improved service capabilities [5] - JD.com is integrating its local life services, including food delivery and hotel bookings, to create a closed-loop ecosystem, enhancing user experience and operational efficiency [9][10] - The company is leveraging its supply chain to optimize profitability across its various business lines, including travel and food delivery [10][11] Group 3 - The local life services sector is experiencing growth, with increasing consumer demand and a rising share of total consumption, indicating a robust market opportunity for JD.com [13] - The competitive landscape in the domestic OTA market is dominated by players like Ctrip and Meituan, which poses challenges for JD.com as it seeks to establish its presence [12]
刘强东直播炒菜:尊重王兴,酒旅不打价格战,还有大招
Mei Ri Jing Ji Xin Wen· 2025-09-17 01:49
品酒会直播烹饪,可以说是刘强东时隔近20年重启"用户见面会"的一个彩蛋。当被主持人问及直播首秀厨 艺紧不紧张,刘强东打趣道:"和贾国龙第一次炒菜,罗永浩第一次说脱口秀一样紧张。" 每日经济新闻消息,"东哥什么时候到?"京东旅行直播间弹幕不断刷屏。9月16日临近傍晚,北京国际饭 店"京东品酒会"现场,京东集团创始人、董事局主席刘强东在围堵中抵达现场。 刘强东穿的围裙印着京东集团旗下"七鲜小厨"字样,他直播做的宿迁名菜"黄狗猪头肉"也即将于9月底上 线"七鲜小厨"。 另据智通财经记者在现场看到,刘强东在现场与众多嘉宾合影交谈,并将与现场嘉宾逐一敬酒交流。 大学毕业后,刘强东开过餐厅,在后来京东的内部员工交流会上,刘强东也亲自下厨做过菜。2003年,他 第一次和"网友"见面吃饭,这些网友其实是京东电商业务上线第一周的用户。2007年有了第一届"京东商城 网友见面会",那时的"网友"坐满整个餐厅。 2025年,京东先后在外卖、OTA(在线旅游)市场投下一枚又一枚"深水炸弹"。在这场品酒会上,刘强东 强调不会让"价格战"在酒旅市场上演,不会把服务品质卷下去,不会让酒店从业者的利润受挤压,生态遭 到破坏。 "酒旅全新发展 ...
百万人围观刘强东直播炒菜!品酒会东哥谈“外卖大战”,全新的京东酒旅发展计划要来了
Mei Ri Jing Ji Xin Wen· 2025-09-16 23:56
Core Viewpoint - Liu Qiangdong, founder and chairman of JD Group, is actively promoting JD Travel and its new initiatives in the hospitality and tourism sector, emphasizing quality service over price wars [2][6][11] Group 1: Event Highlights - Liu Qiangdong hosted a live cooking event at the JD Wine Tasting event, marking his return to user engagement after nearly 20 years [1][3] - The event attracted significant attention, with over one million users participating online and 100 hotel rooms sold within 30 minutes of the announcement [3][5] - JD Travel is expanding its offerings, with plans to release a new development plan for the wine and travel market soon [2][6] Group 2: Business Strategy - JD has a history in the travel sector, having launched flight booking services in 2011 and the JD Travel channel in 2014, and has made strategic investments in the OTA market [5][11] - The company aims to avoid price wars in the hospitality sector, focusing instead on maintaining service quality and protecting the profits of hotel operators [2][6] - JD's strategy includes leveraging its extensive supply chain and high consumer demand to enhance its travel services [11][12] Group 3: Market Positioning - JD Travel is positioning itself to attract high-value customers by integrating its services with existing consumer needs, such as dining and travel [11] - The partnership with Jinjiang Hotels marks a significant step in JD's strategy to expand its influence in the hotel industry [5][11] - Liu Qiangdong's emphasis on "anti-involution" reflects a broader industry trend towards sustainable competition and fair profit distribution among stakeholders [6][11]
携程(TCOM.US)涨逾2% “双节”临近旅游市场持续升温
Zhi Tong Cai Jing· 2025-09-16 23:38
Core Viewpoint - The travel demand in China is significantly increasing during the Mid-Autumn Festival and National Day holidays, with a notable rise in short-distance trips and high-quality long-distance travel options [1] Group 1: Company Performance - Ctrip (TCOM.US) shares rose over 2%, reaching $75.83 [1] - The booking volume for nearby and chartered trips has doubled year-on-year, indicating a strong recovery in the travel sector [1] Group 2: Industry Trends - Domestic flight ticket bookings for the upcoming holidays have exceeded 4.52 million, with a daily average increase of over 25% compared to the same period last year [1] - International flight ticket bookings have surpassed 1.29 million, with a daily average increase of approximately 14% year-on-year [1]