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摆脱维权焦虑:除12315,这些正规途径帮你轻松解决问题
Xin Lang Cai Jing· 2025-09-22 12:42
Core Viewpoint - The article emphasizes the importance of utilizing both official complaint channels and supplementary platforms like "Black Cat Complaints" to effectively resolve various consumer disputes beyond traditional issues like product purchases [1] Group 1: Government Complaint Channels - The 12345 government hotline serves as a comprehensive interface for public affairs, integrating over 40 departmental functions, making it the go-to option when unsure which department to contact [2] - Consumers can submit complaints via the 12345 hotline through online platforms or by phone, with a feedback guarantee within seven working days [3] Group 2: Industry-Specific Complaint Channels - For financial disputes, the 12378 hotline and the Internet Financial Reporting Platform are designated for issues like credit card fraud and insurance claims, requiring prior internal complaints [4] - Telecommunication issues can be reported through the 12381 hotline after contacting the service provider, while spam and fraud can be reported via the 12321 platform [5] - Intellectual property issues such as plagiarism and trademark infringement can be reported through the 12330 hotline or the National Intellectual Property Administration's website [6] Group 3: Black Cat Complaints as a Supplementary Channel - Black Cat Complaints has established direct connections with over 50,000 companies, covering a wide range of consumer issues, allowing users to bypass traditional customer service hurdles [7] - The platform offers convenient complaint submission options through mobile apps and websites, enabling users to initiate complaints anytime and anywhere [8][9] - Black Cat Complaints ensures rapid processing of complaints, often providing feedback on the same day, which alleviates consumer anxiety during the waiting period [10] - The platform maintains transparency in complaint progress, notifying consumers at each stage of the process, and allows for direct interaction with companies regarding proposed solutions [11] Group 4: Labor and Public Service Complaint Channels - For labor wage disputes, the "National Wage Arrears Reporting Platform" allows employees to report unpaid wages, with a verification process within ten working days [12] - Issues related to public services can be reported through the "State Council Internet + Supervision Platform," which is the highest level of official oversight [13] Group 5: Key Tips for Successful Complaints - Collect comprehensive evidence such as contracts and receipts, as the Black Cat AI assistant prompts for necessary documentation [14] - Attempt to resolve issues directly with companies before escalating to Black Cat or official channels [14] - Utilize Black Cat's features to monitor response times and request platform intervention if companies do not respond within 24 hours [14] - Be aware of the time limits for filing complaints, such as three years for consumer disputes and five months for telecommunications issues [14]
港股异动 | 香港宽频(01310)再跌超7% 中移动香港配售公司现有股份以恢复公众持股量
智通财经网· 2025-09-22 02:22
消息面上,香港宽频9月21日公布,获控股股东中国移动香港告知,为恢复公众持股量,已于9月19日与 配售代理订立具约束力之配售安排,中移香港经配售代理配售4792.5万股予独立第三方之承配人,配售 股份占已发行股份总数约3.24%。该集团知悉,预期配售事项将于9月24日完成,预计配售事项将不会 对营运产生任何重大不利影响。 于公告日期,中移香港连同其一致行动人士持有约78.08%股权,有关配售事项完成,预期中移香港持 股降至约74.84%。该集团指,于昨日,公众人士持有约22.89%股权,并不符合上市规则第8.08(1)条所 载25%的最低公众持股量规定。该集团及中移香港将采取措施,以确保该集团股份尽快存在足够公众持 股量。 智通财经APP获悉,香港宽频(01310)再跌超7%,近两个交易日已回落28%。截至发稿,跌7.39%,报 6.14港元,成交额5.75亿港元。 ...
商务部发布19条措施促进服务消费
Sou Hu Cai Jing· 2025-09-21 12:02
近日,商务部联合其他八个部门发布了《关于扩大服务消费的若干政策措施》,该文件提出了五个方面 共19条具体举措,旨在推动服务消费的增长。其中,八项举措专注于提升高品质服务的供给能力。这些 措施包括开展"服务消费季"系列活动、支持优质消费资源与知名IP的跨界合作、扩大电信和医疗等领域 的开放试点、逐步扩大免签国家范围,以及优化学生假期安排和相关政策。 此外,文件首次提出建设消费新业态、新模式、新场景的试点城市,进一步激发市场活力。这一系列政 策的推出体现了国家对服务消费市场的重视,旨在满足日益增长的消费需求,推动新经济形态的发展。 从房地产市场的表现来看,根据中国8月70个城市的房价数据,一线城市的新房价格环比下降0.1%,而 二线城市的房价环比下降幅度为0.3%。这些数据与上月相比,降幅均收窄了0.1个百分点。同时,在二 手房市场方面,一线城市的二手房价格环比降幅保持在1%,而二线城市的降幅则扩大至0.6%。仅长春 一城在当月实现环比上涨,显示出房地产市场仍然处于调整阶段,不过也有部分指标显示出边际改善的 迹象。 在政策的推动下,地方国资并购基金逐渐成为市场的重要力量。今年以来,上海、深圳、福建和浙江等 地相继 ...
九部门推动服务消费升级,你的生活将有这些新变化!
Shang Wu Bu Wang Zhan· 2025-09-19 16:11
Core Viewpoint - The recent policies issued by the Ministry of Commerce and nine other departments aim to expand service consumption as a crucial support for improving people's livelihoods and a key direction for consumption transformation and upgrading [1][2]. Group 1: Policy Highlights - The policy measures are characterized by "three persistences": combining benefits for people's livelihoods with promoting consumption, optimizing supply while stimulating demand, and balancing openness to foreign markets with domestic liberalization [2]. - Specific measures include accelerating the establishment of long-term care insurance, increasing the supply of quality resources in cultural tourism and sports, and expanding pilot programs in telecommunications, healthcare, and education [2][3]. Group 2: Actions to Promote Service Consumption - The National Development and Reform Commission will promote the application of artificial intelligence in service consumption, increase the supply of high-skilled service talents, and eliminate market access barriers to enrich high-quality service offerings [3]. - The Ministry of Culture and Tourism plans to organize multiple exhibitions, implement actions to revitalize tourism attractions, and promote the development of emerging economies such as the first-release economy, ice and snow economy, and fashion economy [3]. - The People's Bank of China has established a 500 billion yuan service consumption and elderly care relending program to guide financial institutions in increasing credit investment in key areas of service consumption and the elderly care industry [3]. Group 3: Enhancing Inbound Consumption - Inbound consumption remains a significant source of trade deficit in services, necessitating the optimization of visa exemption policies and support for enhancing the convenience of inbound tourism, medical care, and study [4]. - As the National Day and Mid-Autumn Festival approach, the Ministry of Culture and Tourism will launch quality products, special activities, and promotional measures, including a nationwide cultural tourism consumption month with over 330 million yuan in consumption subsidies [4].
泰第三季度数字景气指数略有下降
Shang Wu Bu Wang Zhan· 2025-09-19 16:11
Core Insights - The Digital Industry Sentiment Index for Q3 2025 decreased from 47.2 to 46.9, indicating a decline in business performance due to reduced output and orders, as well as a slowdown in investment [1][1][1] Industry Overview - The index covers five sub-sectors: hardware and smart devices, software, digital services, digital content, and telecommunications [1] - The decline in the index is attributed to a decrease in tourist numbers, high household debt levels, and increased competition for investment among regions [1][1] Economic Factors - The implementation of energy price stabilization measures has led to a slight decrease in operational costs [1] - Concerns are heightened due to a severe shortage of digital talent, the impact of artificial intelligence technology, and ongoing political instability and tensions at the Thailand-Cambodia border [1][1] Business Sentiment - Entrepreneurs express appreciation for government efforts to stabilize energy costs and finalize trade tariff agreements with the U.S., which have helped prevent further declines in overall confidence [1][1][1] - The increase in the value of electronic product exports has also contributed to maintaining business sentiment [1]
梅安森:公司参股子公司知与行持有《增值电信业务经营许可证》
Group 1 - The company Meiansen's subsidiary, Zhi Yu Xing, holds a Value-Added Telecommunications Business Operating License, allowing it to operate "domestic very small aperture terminal earth station communication services," "content distribution network services," and "internet access services" nationwide [1] - Zhi Yu Xing's satellite communication business is currently in the promotion stage, indicating potential growth opportunities [1]
美股策略:“预防式”降息驱动美股上涨
Core Insights - The report highlights that the U.S. stock market, particularly the S&P 500 and Nasdaq 100 indices, has experienced significant gains driven by expectations of interest rate cuts by the Federal Reserve [4][5] - The Federal Reserve's recent 25 basis point rate cut is characterized as a "risk management cut," aimed at preemptively addressing potential economic risks rather than responding to an existing recession [6][9] - The report emphasizes the importance of consumer spending, noting that U.S. retail sales data has exceeded expectations for three consecutive months, indicating strong consumer resilience [11][13] Economic Outlook - The Federal Reserve has slightly upgraded its economic growth forecasts for this year and next, while maintaining stable inflation and unemployment rate predictions, signaling a robust economic foundation for the stock market [9][13] - The report suggests that the "preventive" nature of the recent rate cut is expected to stabilize economic expectations and support corporate earnings, thereby benefiting the stock market [4][7] Market Performance - The S&P 500 index recorded a cumulative increase of 2.0% and the Nasdaq 100 index saw a 3.5% rise in the ten trading days leading up to September 18, reflecting market anticipation of policy easing [5][11] - Small-cap stocks are expected to outperform large-cap stocks due to their higher reliance on floating-rate financing, benefiting more from the reduced borrowing costs following the rate cut [9][11] Sector Analysis - The telecommunications, information technology, and consumer discretionary sectors have shown the best performance in the current market environment [11][12] - The report indicates that the historical context of last year's "preventive" rate cut led to sustained gains in the stock market, suggesting a potential repeat of this trend under similar economic conditions [11][13]
九部门推动服务消费升级,你的生活将有这些新变化
Sou Hu Cai Jing· 2025-09-19 02:17
Group 1 - The core viewpoint of the article emphasizes the importance of service consumption in improving people's livelihoods and driving the transformation and upgrading of consumption [1] - The Ministry of Commerce and nine other departments have released policies aimed at expanding service consumption, highlighting three main principles: combining benefits for people's livelihoods with promoting consumption, optimizing supply while stimulating demand, and balancing openness to foreign markets with domestic market liberalization [3] - Specific measures include accelerating the establishment of long-term care insurance, increasing the supply of quality resources in cultural tourism and sports, and expanding pilot programs in telecommunications, healthcare, and education [3] Group 2 - Multiple departments are focusing on enhancing high-quality service supply and expanding consumer demand to strengthen service consumption [7] - The National Development and Reform Commission will promote the application of artificial intelligence in service consumption, increase the supply of skilled service personnel, and eliminate market entry barriers while supporting projects in elder care, childcare, and cultural tourism [7] - The People's Bank of China has established a 500 billion yuan service consumption and elder care relending program to guide financial institutions in increasing credit support for key areas of service consumption and the elder care industry [7] Group 3 - The Ministry of Commerce plans to promote high-quality development of service consumption through various initiatives, including policy issuance, fostering integrated consumption scenarios, and guiding local events [11] - There is a significant trade deficit in service consumption from inbound tourism, prompting the need to optimize visa policies and enhance the convenience of inbound consumption for tourism, healthcare, and education [11] - In anticipation of the upcoming National Day and Mid-Autumn Festival, the Ministry of Culture and Tourism will launch quality products, special activities, and discount measures, including a nationwide consumption month with over 330 million yuan in subsidies [11]
China Mobile Limited增持香港宽频约8912.25万股 每股作价5.075港元
Zhi Tong Cai Jing· 2025-09-18 12:39
香港联交所最新资料显示,9月17日,China Mobile Limited增持香港宽频(01310)8912.2545万股,每股作 价5.075港元,总金额约为4.52亿港元。增持后最新持股数目约为11.55亿股,最新持股比例为78.08%。 本次交易涉及关联方:China Mobile communicationsGroup Co.,Ltd. ...
服务消费如何实现“好上加好”?向“新”、向“优”、向“活”成为关键词
Yang Shi Wang· 2025-09-18 04:41
Core Viewpoint - The recent release of policies aimed at expanding service consumption is crucial for improving people's livelihoods and driving the transformation and upgrading of consumption in China [1] Group 1: Policy Measures - The government is accelerating the construction of a long-term care insurance system and increasing the supply of quality resources in cultural tourism, sports, and other sectors [3] - Approximately 50 cities will be selected for pilot projects focusing on "new formats, new models, and new scenarios" to enhance consumption vitality [4][6] Group 2: Support for Key Sectors - There will be increased support for the construction of service facilities in areas such as elderly care, childcare, cultural tourism, and sports, which are currently in high demand [8] - The government aims to promote innovation in enterprises, improve service levels in key sectors, and create a fair market environment for small and medium-sized service enterprises [8] Group 3: Enhancing Inbound Consumption - Inbound consumption is identified as a significant area for growth, with plans to optimize visa policies and enhance the convenience of travel, medical care, and study for foreign visitors [11] - The Ministry of Commerce plans to organize events like "Shopping in China" and "Service Consumption Season" to encourage diverse consumption experiences for foreign visitors [13] Group 4: Cultural and Tourism Initiatives - A national cultural and tourism consumption month will be launched, featuring over 25,000 events to promote local tourism and cultural experiences [16] - A three-year action plan for cultural and tourism consumption will be initiated, with over 330 million yuan in consumption subsidies to be distributed during the consumption month [18]