Jiang Nan Shi Bao
Search documents
金融温度暖银龄
Jiang Nan Shi Bao· 2025-10-16 02:58
Core Insights - The increasing trend of population aging necessitates financial institutions to provide convenient, caring, and secure financial services for the elderly [1][2] - Industrial and Commercial Bank of China (ICBC) is focusing on creating high-quality elderly-friendly service points to address the unique needs and pain points of senior customers [1] Group 1: Service Initiatives - ICBC Moutou Branch is implementing a specialized service plan to address the upcoming expiration of bank cards for nearly 200 teachers, many of whom are retirees [1] - The bank has organized training for staff to enhance communication skills with elderly clients, operation of age-friendly equipment, and home service protocols [1] Group 2: Customer Engagement - A customer contacted the bank regarding the card renewal for their elderly mother, who was unable to perform online operations or visit the branch due to health issues [2] - The bank staff provided home service for card replacement, successfully completing the service the next day and receiving high praise from the customer [2] - ICBC Moutou Branch extended its services beyond the traditional branch setting, assisting over 10 retired teachers who faced mobility challenges, thereby earning recognition and appreciation from the elderly community and their families [2]
服务银发“发薪日”, 畅通暖心“快车道”
Jiang Nan Shi Bao· 2025-10-16 02:52
Core Insights - The article highlights the special measures taken by the Industrial and Commercial Bank of China (ICBC) to ensure a smooth and efficient service experience for elderly clients during the monthly pension distribution day, which sees a significant increase in customer traffic [1][2][3] Group 1: Service Measures - The bank implements a proactive strategy by opening two dedicated service windows and deploying flexible staff to manage peak customer flow, ensuring that there are always enough service points available [1] - Clear signage and designated areas for elderly clients are established to facilitate smooth movement and reduce crowding, along with ample seating for waiting customers [1][2] - Security personnel are present to maintain order and ensure a safe environment for all clients [1] Group 2: Digital Empowerment - The bank sets up a "Mobile Banking Micro Classroom" in the waiting area, where young employees provide on-the-spot demonstrations of mobile banking features to elderly clients [2] - Volunteers offer one-on-one assistance to help seniors navigate digital banking services, promoting accessibility and comfort with technology [2] Group 3: Customer Care - The bank provides age-friendly facilities such as reading glasses, magnifying glasses, and first aid kits, along with comfortable seating arrangements [2] - Staff actively engage with clients, offering timely assistance and refreshments to alleviate any anxiety during waiting periods [2] - Detailed emergency plans are in place to address any health issues that may arise among elderly clients, ensuring their safety and well-being [2][3] Group 4: Commitment to Service - The bank's efforts on pension distribution days exemplify its commitment to being a reliable and trustworthy financial institution, reinforcing its social responsibility and dedication to serving the community [3]
工商银行南通海安城南支行适老服务“零距离”破解高龄老人“密码难题”
Jiang Nan Shi Bao· 2025-10-16 02:52
Core Viewpoint - The article highlights the effective and compassionate financial services provided by the Industrial and Commercial Bank of China (ICBC) to elderly customers, showcasing a successful case of personalized support for a senior citizen in need [1][2][3] Group 1: Service Implementation - ICBC's branch in Nantong, Haian, has established a specialized elderly service system, demonstrating a commitment to addressing the needs of senior customers [1][3] - The branch is equipped with experienced elderly service specialists and has prepared various elderly-friendly materials, including mobile smart terminals and large-print business guides [2] Group 2: Customer Support Case - An 82-year-old customer faced difficulties accessing his bank account due to a forgotten password and physical limitations, prompting his family to seek assistance from the bank [1] - Upon receiving the request, the bank activated its emergency service plan for elderly customers, ensuring a smooth and efficient process for the elderly client [2] Group 3: Service Features - The bank's service includes a full-process appointment mechanism for elderly customers, covering high-frequency services such as password resets and account activations [3] - Over the years, the branch has provided personalized financial services to more than 200 elderly, disabled, and critically ill customers, emphasizing the importance of accessible and warm financial services [3]
九旬老人轮椅上的暖心之旅
Jiang Nan Shi Bao· 2025-10-16 02:52
近年来,该行积极响应国家关于适老化服务的号召,进行了无障碍改造,使农村老年客户也能享受到便 捷高效的金融服务。服务无小事,细节见真情。未来,该行将继续优化适老服务措施,让每一位客户都 能体会到金融服务的温馨。 业务办理结束后,工作人员还向老人家属详细介绍了银行的上门服务政策:"对于年长、行动不便的客 户,我们可以提供预约上门服务,今后无需亲自跑网点。"同时,耐心指导家属使用手机银行简易版操 作,并发放了大字版的操作指南,方便老人在家办理简单的业务。一条平坦的无障碍通道,一段悉心的 全程陪伴,让九十多岁的轮椅老人陈爷爷在顺利办理完业务后,紧握工作人员的手感慨道:"现在的银 行服务真是太贴心了,我们老年人出门办事不再困难!" 江南时报讯 近日,在工商银行南通三和支行门前,一位坐着轮椅的老人在家属的陪同下显得有些犹 豫。大堂经理见状,立刻热情地趋前询问是否需要帮助。工作人员发现无障碍通道被客户车辆占用,便 迅速采取措施,确保老人顺畅通过通道,进入营业大厅。这一过程平稳而流畅,打消了家属对轮椅难以 通行的顾虑。 踏入大厅后,网点立刻启动了专为老年人设计的适老服务流程。工作人员迅速开设爱心窗口,优先为老 人办理业务,免 ...
上门服务解“锁”急难 金融温度暖透人心
Jiang Nan Shi Bao· 2025-10-16 02:52
Core Viewpoint - The article highlights the importance of personalized financial services, particularly for vulnerable groups such as the elderly and those with serious illnesses, showcasing a specific instance where a bank provided exceptional service to meet urgent needs [1][2]. Group 1: Service Response - The bank's staff responded promptly to a request for assistance from a family whose elderly member was bedridden and unable to access funds due to a locked account [1]. - The staff implemented an emergency plan, communicating with the family and visiting the elderly person at home to assist with the situation [1]. - The process included verifying the elderly person's identity and intentions in a careful and respectful manner, ensuring compliance with security protocols while addressing the urgent need for funds [1]. Group 2: Special Mechanism - The bank has established a "special case handling" mechanism aimed at providing tailored services for elderly and seriously ill clients [2]. - This approach emphasizes the bank's commitment to balancing risk management with compassionate service delivery, ensuring that financial services are accessible to those in need [2].
无锡惠山古镇焕新 打造文商旅融合新标杆
Jiang Nan Shi Bao· 2025-10-15 23:26
Core Insights - The Wuxi Huishan Ancient Town is undergoing a comprehensive cultural and tourism development project with a total investment of approximately 14 billion yuan, covering an area of about 554 acres [1][2] - The project aims to revitalize the ancient town by integrating cultural, commercial, and tourism elements, creating a new model for cultural and tourism integration in China [1][2] Investment and Development - The project is a collaboration between three state-owned enterprises: Wuxi Liangxi Cultural Tourism Development Group, Wuxi Cultural Tourism Development Group, and Wuxi Lingshan Cultural Tourism Group, with Wuxi Cultural Tourism Industry Renewal Development Co., Ltd. responsible for the specific development and construction [1] - The construction includes the renovation and new construction of commercial building blocks and cultural tourism facilities, with a focus on creating a "cultural core of Wuxi" [1] Architectural Preservation and Innovation - The first phase of the project began construction in June 2023, featuring a unique group of 118 ancient ancestral halls, each with distinct characteristics [2] - The renovation employs a combination of traditional Chinese restoration techniques and modern scientific methods to preserve the historical appearance of the town while ensuring structural integrity [2] - The 308 auditorium, originally built in the 1950s, has been revitalized as a cultural landmark for national music, maintaining its original red brick facade and featuring a sunken stage [2] Cultural Experience Enhancement - The upgraded Huishan Ancient Town aims to provide visitors with a new experience through a model that combines commerce, cultural IP, music, and national trend art experiences, positioning itself as a new cultural hub in Jiangnan [2]
映欧嘉纳探索电影下乡新路径,构建影像共生型乡村文化体系
Jiang Nan Shi Bao· 2025-10-15 14:15
Core Insights - The core viewpoint of the articles is that映欧嘉纳 is expanding its influence in the Asian market through a grassroots initiative called the "Light and Shadow Project," which aims to bring cinema to rural areas, making film a part of everyday life rather than just a commercial product [1][6]. Group 1: Project Overview - The "Light and Shadow Project" has been piloted in various provinces in mainland China since 2023, with over 300 screenings conducted in rural areas, attracting more than 100,000 viewers [1][2]. - The company plans to establish at least 30 long-term operational screening points in Asia over the next three years, creating a community-driven rural film network [1][6]. Group 2: Screening Approach - Unlike urban cinemas that focus on blockbuster films, the rural screenings emphasize a "slow, steady, and precise" approach, ensuring that the content resonates with local communities [2][3]. - The project team conducts thorough research on local demographics, language, viewing preferences, and cultural sensitivities before selecting appropriate films, prioritizing themes related to family, education, and local culture [2][3]. Group 3: Community Engagement - The initiative includes a "Village Image Recording Plan," showcasing short films created by local residents, which fosters a sense of participation and connection among viewers [3][4]. -映欧嘉纳 collaborates with local schools and cultural organizations to establish "image workshops," teaching basic filmmaking skills and providing resources for local youth to create their own content [3][4]. Group 4: Sustainability and Growth - To ensure the sustainability of the project,映欧嘉纳 is developing a "community operation mechanism" that empowers local volunteers and youth to manage screening activities and content selection [5][6]. - The company aims to launch an "Asian Rural Film Festival" in 2026, promoting community narratives and non-professional films from various Southeast Asian countries [5][6]. Group 5: Cultural Impact - The project seeks to build long-term cultural relationships rather than focusing solely on short-term viewership, emphasizing the importance of respecting local realities and expressions [5][6]. -映欧嘉纳 believes that film can serve as a medium for cultural exchange and community building, highlighting the value of every village and individual story [6].
A股结构性行情纵深发展 FOF基金提供新解题思路
Jiang Nan Shi Bao· 2025-10-15 13:22
Core Viewpoint - The A-share market has shown significant structural trends this year, leading to increased interest in FOF products, particularly those aimed at stable asset appreciation, as investors face challenges in timing, selection, and allocation [1] Group 1: FOF Product Overview - FOF products offer a wide range of asset selection, allowing for effective risk hedging through low correlation among different assets, thereby smoothing portfolio volatility and enhancing the investment experience [1] - The ICBC Value Stable 6-Month Holding Mixed (FOF) fund focuses on global asset allocation, diversifying investments across equities, commodities, and bonds to mitigate risk [2][3] - The fund maintains an equity position of around 20% since its inception, reflecting its "fixed income +" strategy aimed at achieving stable returns while controlling volatility [1][2] Group 2: Performance Metrics - As of September 30, the ICBC Value Stable 6-Month Holding Mixed (FOF) fund achieved a year-to-date return of 7.19%, significantly outperforming its benchmark of 2.11% [2] - The fund ranks favorably among its peers over various time frames, including 8th out of 69 in the past year and 6th out of 32 over three years [2] Group 3: Dynamic Adjustment Strategy - The fund exhibits flexible dynamic adjustment capabilities, frequently altering its internal structure while maintaining a stable overall equity position [3] - Adjustments include reducing small-cap fund exposure and increasing allocations to value and overseas QDII funds, as well as adapting to market fluctuations by reallocating to A-shares and Hong Kong stocks [3] Group 4: Investment Strategy and Management - The fund employs a "core + satellite" strategy, with over 80% of its top ten holdings in stable core positions, primarily in pure bond products and external bond QDII funds [4] - The successful performance of the fund is attributed to the collaboration of fund managers and a robust FOF research system, focusing on absolute returns and risk management [4][5] Group 5: Historical Performance Data - The ICBC Value Stable 6-Month Holding Mixed (FOF) fund has shown varying net value growth rates from 2022 to 2024, with rates of -1.34%, -1.72%, and 4.95% respectively, compared to benchmark returns of 0.71%, 3.23%, and 8.30% [6]
靖江农商银行:政银企协同筑生态 资源整合强实体
Jiang Nan Shi Bao· 2025-10-15 07:27
Group 1 - The core viewpoint of the articles emphasizes the collaborative development model of "government-bank-enterprise" to enhance both scale and quality of corporate business [1] - The bank has established a three-level linkage mechanism ("head office-department-branch") to promote cooperation, resulting in over 30 project collaborations [1] - The bank supports over 1,400 enterprises in various industries, providing integrated financial solutions and achieving a 14.06% increase in average corporate deposits year-to-date [1] Group 2 - The bank has developed specialized loan products tailored for niche, listed, and green industries, which help reduce financing costs through government subsidies [2] - The use of mobile platforms and digital systems enhances customer profiling and credit decision efficiency, expanding the coverage of inclusive finance [2]
泗阳农商银行生态赋能链动产业服务新篇
Jiang Nan Shi Bao· 2025-10-15 06:53
Group 1 - The core viewpoint of the articles emphasizes the transformation of Siyang Rural Commercial Bank from passive response to proactive empowerment, focusing on creating a multi-win value community through industry-centric approaches and strategic alliances [1][3] - The bank has implemented the "Five Ones" project to integrate financial services into the development of leading county industries, establishing an "industry expert" service team to understand industry trends and customer needs [1] - A "full-chain" product package has been developed to cater to the specific characteristics of the upstream and downstream of county leading industry chains, covering all aspects from product design to circulation [1] Group 2 - The bank has created a "data-driven" information-sharing platform in collaboration with core enterprises, digitizing and visualizing order flows, logistics, and capital flows to enhance credit assessment and dynamic risk management [1] - The bank has established a "full-domain" risk mitigation mechanism through "whole-chain credit granting," which helps to disperse individual risks [1] - The bank is focusing on high-frequency scenarios to capture C-end customers through strategic partnerships and platform development, including collaborations with government departments for social security card issuance [2] Group 3 - The bank aims to build an open and win-win ecosystem, emphasizing the importance of alliances to maximize value and create a multiplier effect [3] - The bank deepens cooperation with local governments and enterprises through party-building initiatives, integrating financial services with local governance and community services [3] - The bank has formed an "enterprise service alliance" with local accounting firms, law firms, and consulting companies to provide bundled financial and non-financial services, fostering a strong partnership that enhances competitive advantage [3]