Group 1 - Southbound funds increased their holdings in China Construction Bank (00939.HK) by 21.33 million shares on October 24 [1] - Over the past five trading days, southbound funds have increased their holdings for four days, with a total net increase of 48.06 million shares [1] - In the last 20 trading days, there were nine days of net reductions in holdings by southbound funds, totaling a decrease of 25.73 million shares [1] Group 2 - As of now, southbound funds hold 33.32 billion shares of China Construction Bank, accounting for 13.85% of the company's total issued ordinary shares [1] - The total number of shares held on October 24 was 333.20 billion, reflecting a change of 0.06% from the previous day [2] - The trading data shows fluctuations in shareholding, with notable changes on October 21 (increase of 28.10 million shares) and October 23 (decrease of 9.17 million shares) [2]

Core Viewpoint - China Construction Bank will hold a performance briefing for the third quarter of 2025 on October 30, 2025, to discuss its financial results and operational status with investors [2][3][8] Group 1: Meeting Details - The performance briefing will take place on October 30, 2025, from 17:00 to 18:00 [6][7] - The meeting will be conducted through an online text interaction format, allowing for real-time communication with investors [3][5] - Investors can participate by logging into the Shanghai Stock Exchange Roadshow Center [5][7] Group 2: Investor Participation - Investors are encouraged to submit questions via email to the investor relations email address by October 27, 2025 [2][5] - The bank will address commonly asked questions during the performance briefing [2][5] - Contact information for the investor relations team is provided for further inquiries [6]

Core Insights - The People's Bank of China and multiple departments issued a notification regarding the establishment of stock repurchase and increase loans, marking one year since its implementation, with significant participation from listed companies and state-owned enterprises [1][6][8] Summary by Sections Policy Overview - The policy was officially launched on October 18, 2024, with a total re-loan quota of 300 billion yuan and an interest rate of 1.75%, aimed at providing low-cost credit support for stock repurchase and increase activities [6][7] - Over the past year, 712 listed companies have disclosed 754 repurchase or increase loan plans, with a total loan amount ceiling of 1,524.84 billion yuan [1][8] Participation and Impact - Major state-owned banks have been the primary participants, with Industrial and Commercial Bank of China leading with 147 loan plans totaling 356.91 billion yuan, followed by Bank of China and CITIC Bank [2][3] - The policy has effectively acted as a stabilizer in the capital market, particularly during periods of market volatility, enhancing investor confidence and liquidity [8][9] Market Response and Future Directions - The market has shown a positive response, with significant increases in stock indices, indicating the effectiveness of the policy in stabilizing market sentiment [9][10] - There is a growing demand for expanding the participant base to include local small and medium-sized banks, which could enhance service coverage and efficiency [5][11] - Future improvements are suggested, including optimizing loan mechanisms, expanding the range of eligible participants, and ensuring compliance and risk management [6][11]

股票代码：601939 股票简称：建设银行 公告编号：临 2025-061 中国建设银行股份有限公司 关于召开 2025 年第三季度业绩说明会的公告 本行董事会及全体董事保证本公告内容不存在任何虚假记载、误导性陈述 或者重大遗漏，并对其内容的真实性、准确性和完整性承担法律责任。 重要内容提示： 投资者可于 2025 年 10 月 27 日（星期一）23:59 前将相关问 题通过电子邮件的形式发送至中国建设银行股份有限公司（以下简 称本行）投资者关系邮箱：ir@ccb.com，或在会议召开时提问。本 行将于 2025 年第三季度业绩说明会（以下简称业绩说明会）上对投 资者普遍关注的问题进行回答。 二、业绩说明会召开时间和参会网址 (一) 会议召开时间：2025 年 10 月 30 日（星期四）17:00-18:00 (二) 参会网址：上证路演中心（http://roadshow.sseinfo.com） 三、本行参加人员 副行长兼董事会秘书纪志宏，首席财务官生柳荣及相关业务部 门负责人。 四、投资者参加方式 投资者可于 2025 年 10 月 30 日（星期四）17:00-18:00 登录上证 路演中心（htt ...

Core Insights - The article highlights a successful intervention by the Jinan Fengshan Road Branch of China Construction Bank (CCB) in preventing a telecom fraud targeting an elderly customer, thereby safeguarding 200,000 yuan in potential losses [1][2] Group 1: Incident Overview - An elderly customer attempted to withdraw funds and transfer them to a suspicious account, claiming it was for a "confidential fee," which raised red flags for the bank staff [1] - The bank staff promptly reported the situation to the operations supervisor, who initiated an emergency response plan to address the potential fraud [1] Group 2: Fraud Prevention Actions - The bank employees utilized their knowledge of fraud schemes to identify the situation as a typical "impersonation of public security" telecom fraud case [2] - Staff educated the elderly customer about common fraud tactics and assisted in contacting the customer's family for verification, leading to the customer's realization of the scam [2] Group 3: Commitment to Consumer Protection - The successful prevention of the fraud not only protected the customer's retirement savings but also enhanced the customer's awareness of financial risks [2] - CCB plans to continue strengthening employee training on fraud prevention and improving risk control mechanisms to better protect consumers in the future [2]

Core Viewpoint - The incident at CCB Jinan Portxing Branch highlights the bank's ability to transform a potential service crisis into an opportunity for customer recognition through effective communication and understanding of customer needs [1][2] Group 1: Incident Overview - A couple urgently requested to withdraw 100,000 yuan in cash, which had just been transferred to their account without prior appointment, leading to a tense situation at the bank [1] - The bank staff, adhering to anti-fraud regulations, engaged with the customers to understand their urgent need, which was initially met with frustration and loud complaints [1] Group 2: Resolution Process - The bank team, recognizing the urgency of the situation, guided the couple to a quieter area to calm them down and understand the real purpose of the cash withdrawal [1] - Upon learning that the funds were needed for a court-ordered payment due to a lawsuit failure, the bank staff proposed a direct transfer to the plaintiff's account as a more efficient solution [1][2] Group 3: Customer Response - After the resolution, the couple expressed regret for their initial behavior and thanked the bank staff for their understanding and assistance [2] - The incident exemplified the bank's commitment to compliance and customer-centric service, showcasing their high service standards and humanistic care [2]

香港交易及結算所有限公司及香港聯合交易所有限公司對本公告之內容概不負責，對其準確性 或完整性亦不發表任何聲明，並明確表示，概不對因本公告全部或任何部分內容而產生或因依 賴該等內容而引致之任何損失承擔任何責任。 00939 關於召開2025年第三季度業績說明會的公告 業績說明會通過網絡文字互動方式召開，本行將針對2025年第三季度業績和 經營情況與投資者進行交流，並對投資者普遍關注的問題進行回答。 - 1 - • 會議召開時間：北京時間2025年10月30日（星期四）17:00-18:00 • 會議召開方式：網絡文字互動 • 參會網址：上證路演中心(http://roadshow.sseinfo.com) • 投資者可於北京時間2025年10月27日（星期一）23:59前將相關問題通過電子郵 件的形式發送至中國建設銀行股份有限公司（「本行」）投資者關係郵箱： ir@ccb.com，或在會議召開時提問。本行將於2025年第三季度業績說明會 （「業績說明會」）上對投資者普遍關注的問題進行回答。 二、業績說明會召開時間和參會網址 （一）會議召開時間：北京時間2025年10月30日（星期四）17:00-18:00 （二 ...

Core Insights - The article highlights a heartwarming service experience at the CCB Zibo Shaohai Road branch, where staff effectively assisted an African couple facing language barriers during a banking transaction [1][2] - The staff's ability to communicate in English and their professional demeanor not only resolved the couple's urgent issue but also left a positive impression on them, showcasing the importance of customer service in the banking industry [2] Group 1 - The African couple struggled to communicate their needs due to language barriers, which led to their initial frustration at the bank [1] - CCB staff proactively approached the couple and switched to English, demonstrating their commitment to customer service [1][2] - The staff efficiently processed the couple's request to update their passport information, completing the transaction in just a few minutes [1] Group 2 - The couple expressed their gratitude, praising the staff's patience and professionalism, which exceeded their expectations [2] - The incident exemplifies the concept of "internationalized service," emphasizing the importance of combining technology with a personal touch in banking [2] - This service experience sets a positive example for cross-border financial services, highlighting the quality of service in the Chinese banking industry [2]

业务办理间隙，工作人员还为刘奶奶普及金融知识，提醒她 "切勿向陌生人转账""不泄露银行卡密 码"。刘奶奶认真聆听："以前也知道，但你们当面一说，我更记得住了。" 这简单的一句提醒，为老人 的养老钱筑起了一道安全防线。 此次服务让建行济南历城支行员工对工作意义有了更深认知：银行岗位不仅在网点，更在每一位需要帮 助的客户心中。未来，该行将继续以专业技能与温暖情怀，守护老年客户的金融安全，不让任何人在科 技发展中掉队，做客户最信赖的金融守护者。 近日，建行济南历城支行为一位独居高龄老人提供上门金融服务，成功办理社保卡激活业务。这场特殊 的 "上门办公"，不仅解决了老人的燃眉之急，更成为一次涤荡心灵的温暖旅程。 客户刘奶奶年逾八旬，子女远在外地。对她而言，办理银行业务的难题并非操作 ATM 机，而是对屏幕 上密集选项的恐惧，担心按错键导致 "钱财损失"。网点十分钟就能完成的业务，她在家中焦虑了数 周。当该行工作人员主动上门，耐心讲解每一步操作，甚至用大字写下流程时，刘奶奶紧紧握住工作人 员的手感慨："谢谢你，有你们来，我心里就踏实了。" 这一刻，工作人员深刻体会到，上门服务传递 的不仅是金融支持，更是一份让老人安心的 ...

Core Viewpoint - The article highlights a heartwarming service scenario at the CCB Zibo Yanshan branch, showcasing the bank's commitment to a customer-centric service philosophy through professional and patient guidance in foreign currency exchange [1] Group 1: Customer Interaction - A customer approached the bank to exchange two dollars previously obtained during travel, initially intending to keep them as a collection [1] - The bank staff meticulously checked the currency for any damage or alterations before proceeding with the exchange [1] - The operations supervisor intervened to explain that direct cash exchange was not possible and proposed an alternative method using the bank's mobile app for currency conversion [1] Group 2: Service Quality - The operations supervisor provided step-by-step guidance on using the CCB mobile banking app, ensuring the customer understood each part of the process [1] - The customer expressed gratitude for the smooth transaction and gained confidence in using mobile banking for future needs [1] - This incident reflects the bank's dedication to high-quality service and effective collaboration among staff to meet customer needs [1] Group 3: Future Commitment - The bank aims to continue enhancing service quality by focusing on details and providing warm, reliable financial services to all customers [1]