Market Performance - The Hainan Free Trade Zone concept index declined by 2.65%, ranking among the top declines in concept sectors as of the market close on November 27 [1] - Notable decliners within the sector included Shennong Agricultural, Jingliang Holdings, and Hainan Haiyao, while New Dazhou A, ST Huawen, and *ST Yedao were among the few gainers [1] Capital Flow - The Hainan Free Trade Zone sector experienced a net outflow of 1.108 billion yuan, with 26 stocks seeing net outflows, and 9 stocks exceeding 50 million yuan in outflows [1] - Hainan Ruize led the outflows with a net outflow of 238.3 million yuan, followed by Zhongtung High-tech and Shennong Agricultural with net outflows of 121.0 million yuan and 120.2 million yuan respectively [1][2] Top Gainers and Losers - The top gainers in the Hainan Free Trade Zone sector included New Dazhou A with a rise of 3.85%, while the largest decline was seen in Shennong Agricultural, which fell by 7.55% [1][2] - Other significant decliners included Hainan Ruize (-2.70%), Zhongtung High-tech (-2.86%), and Hainan Haiyao (-6.78%) [1][2]

飞机"锁座"及有偿选座服务问题近日引发社会广泛关注。江苏省消费者权益保护委员会（以下简称"江 苏省消保委"）一纸调查，直指航司"锁座"乱象，将国内10家主流航空公司推到了风口浪尖。 11月21日，江苏省消保委线上约谈了东方航空、南方航空（600029）、中国国航（601111）等10家主流 航空公司。11月26日，通过公众号发布有关调查结果，详细列举了机票锁座服务市场中存在的诸多问 题，亮明对"锁座"现象长期存在的"零容忍"态度，并要求各公司在15个工作日内将整改情况以书面形式 提交。 专家认为，航司"锁座"行为锁的不仅是座位，还有旅客的知情权和公平交易权。"付费选座"等霸王条款 还可能涉嫌违反《消费者权益保护法》，侵害旅客的自主选择权，属于典型变相收费行为，让旅客暗吃 了不少"哑巴亏"。长此以往，"锁座"行为最终损害的是旅客对航司服务的信任，不利于航空服务业的高 质量发展。 近四成座位被锁 所谓飞机"锁座"，是指航司将经济舱前排、靠窗、靠过道等较为便利舒适的座位单独锁定，要么无法选 择，要么需额外付费或用积分兑换。从范围来看，锁定范围高度集中于经济舱前排、靠窗及靠过道等消 费者偏好的优质座位，仅开放中间区域 ...

近期，飞机"锁座"及有偿选座服务引发热议，不少消费者反映，在线选座时经济舱前排、靠窗、靠过道等较为便利舒适的座位常被单独锁定，要么无法选 择，要么需额外付费或用积分兑换。这一行为无异于是航司变相增加收益的手段，损害了消费者合法权益。江苏省消保委近期针对机票锁座开展了专项调 查，于今天（11月26日）公布了调查结果。 此次调查选取了国内10家航司作为调查对象，包括东方航空、南方航空、中国国航、海南航空、厦门航空、深圳航空、山东航空、四川航空、春秋航空、 吉祥航空，通过消费者实际购票、线上选座的方式，对上述航司的官方购票App进行了摸查，重点关注锁座比例、锁座范围、兑换模式及客服解释口径等 内容。为厘清行业经营边界，推动消费者合法权益得到切实保障，江苏省消保委线上约谈上述十家航空公司。会上，江苏省消保委结合调查结果，通报了 机票锁座服务市场存在的四个问题： 一是锁座行为普遍存在，优质座位过度锁定。10家航司经济舱均存在锁座行为，购票阶段锁座比例介于19.9%～62.1%之间，均值达38.7%。且锁定范围高 度集中于经济舱前排、靠窗及靠过道等消费者偏好的优质座位，仅开放中间区域、机尾等舒适度较差的座位供免费选择，限 ...

Core Viewpoint - The Jiangsu Consumer Rights Protection Committee has released a report highlighting issues related to seat locking practices by airlines, including widespread locking behavior, excessive locking of premium seats, disguised fees for unlocking, and infringement on consumer rights [1][4]. Group 1: Investigation Findings - The average seat locking rate among the 10 surveyed airlines is 38.7%, with rates ranging from 19.9% to 62.1% [3][4]. - Spring Airlines and Shenzhen Airlines have particularly high locking rates, exceeding 60% and 50% respectively, while Juneyao Airlines has a relatively low rate of under 20% [3][4]. - The investigation focused on the locking ratio, locking range, redemption methods, and customer service explanations [3]. Group 2: Identified Issues - Widespread seat locking practices are prevalent, with premium seats being excessively locked, limiting consumer choices to less desirable seats [4][5]. - The unlocking mechanism often requires payment or points redemption, which disadvantages non-members or infrequent travelers, effectively increasing travel costs [4][5]. - There is a lack of transparency in information provided to consumers, with unclear seat selection rules and inadequate customer service responses [4][5]. Group 3: Recommendations and Actions - The Jiangsu Consumer Rights Protection Committee has urged airlines to conduct self-examinations and rectify unfair terms in their agreements regarding seat locking [1][6]. - Airlines are recommended to ensure a reasonable and balanced distribution of free seat options, limiting paid options to only those necessary for special circumstances [7]. - Continuous monitoring of airlines' compliance with these recommendations will be conducted, with potential follow-up measures if necessary [8].

四川航空、山东航空、春秋航空选座页面 解锁机制变相付费，挤压普通消费者权益。锁定的优选座位主要依赖会员积分/里程兑换，但非会员或 偶尔出行的消费者缺乏积分累积渠道，只能被动接受普通座位；部分航司进一步增设付费路径，开放积 分/里程付费购买座位，实质将"基本座位选择权"拆分为付费服务，变相提高出行成本。 此外，信息不透明且解释不合理，侵犯知情权。部分航司选座页面标识模糊，购票时未显著告知锁座规 则与收费标准；客服回应则多显牵强，常以"保障安全""系统默认"等为由，与"高比例锁座、付费即 解"的实际相悖，无法提供合法合理依据。 11月26日，针对由来已久的飞机"锁座"及有偿选座服务等问题，江苏省消保委发布消息称，已于11月21 日线上约谈了东方航空、南方航空、中国国航、海南航空、厦门航空、深圳航空、山东航空、四川航 空、春秋航空、吉祥航空等十家航空公司。 江苏省消保委结合调查结果，通报了机票锁座服务市场存在的四个问题。锁座行为普遍存在，优质座位 过度锁定。10家航司经济舱均存在锁座行为，购票阶段锁座比例介于19.9%—62.1%之间，均值达 38.7%。且锁定范围高度集中于经济舱前排、靠窗及靠过道等消费者偏好的优 ...

Core Viewpoint - The Jiangsu Consumer Rights Protection Committee has released a report highlighting issues related to seat locking practices by airlines, including widespread seat locking, excessive locking of premium seats, disguised fees for unlocking, and infringement on consumer rights [1][4]. Group 1: Survey Findings - The average seat locking rate among the 10 surveyed airlines is 38.7%, with rates ranging from 19.9% to 62.1% across different routes [2][4]. - Spring Airlines has the highest locking rate at over 60% for the Nanjing-Lanzhou route, while Juneyao Airlines has the lowest at under 20% [2][4]. - The survey included major airlines such as China Southern Airlines, China Eastern Airlines, and Hainan Airlines, focusing on their booking apps to assess seat locking practices [2][4]. Group 2: Identified Issues - The report identifies four main issues: the prevalence of seat locking, excessive locking of desirable seats, disguised fees for unlocking, and lack of transparency in information provided to consumers [4][5]. - Premium seats are predominantly locked, limiting consumer choice to less desirable options, which infringes on consumer rights [4][5]. - Airlines are increasingly charging for seat selection, which can significantly increase travel costs, especially for families seeking adjacent seating [6][8]. Group 3: Recommendations and Actions - The Jiangsu Consumer Rights Protection Committee has urged airlines to conduct self-inspections and rectify unfair terms in their agreements regarding seat locking [6][7]. - Airlines are recommended to ensure a reasonable distribution of free seat options and to eliminate disguised fees associated with seat selection [6][7]. - Continuous monitoring of airlines' compliance with these recommendations will be conducted by the Jiangsu Consumer Rights Protection Committee [8].

近期，飞机"锁座"及有偿选座服务引发热议，不少消费者反映，在线选座时经济舱前排、靠窗、靠过道 等较为便利舒适的座位常被单独锁定，要么无法选择，要么需额外付费或用积分兑换。这一行为无异于 是航司变相增加收益的手段，损害了消费者合法权益。江苏省消保委近期针对机票锁座开展了专项调 查，于今天（11月26日）公布了调查结果。 一是确保信息透明，清晰、完整、及时地向消费者告知座位分布与收费政策； 二是保障规则公平，确保购买同等票价旅客享有平等的选座机会； 三是尊重选择自主，充分保障消费者的知情权与选择权，杜绝变相强制消费。 同时，江苏省消保委就飞机票锁座问题的整改工作，向各航司提出两点明确要求，并于15个工作日内将 整改情况以书面形式进行提交。 此次调查选取了国内10家航司作为调查对象，包括东方航空、南方航空、中国国航、海南航空、厦门航 空、深圳航空、山东航空、四川航空、春秋航空、吉祥航空，通过消费者实际购票、线上选座的方式， 对上述航司的官方购票App进行了摸查，重点关注锁座比例、锁座范围、兑换模式及客服解释口径等内 容。为厘清行业经营边界，推动消费者合法权益得到切实保障，江苏省消保委线上约谈上述十家航空公 司。会上 ...

据江苏省消保委消息，近期，飞机"锁座"及有偿选座服务引发热议。为厘清行业经营边界，推动消费者 合法权益得到切实保障，江苏省消保委于11月21日线上约谈东方航空、南方航空、中国国航、海南航 空、厦门航空、深圳航空、山东航空、四川航空、春秋航空、吉祥航空等十家航空公司。会上，江苏省 消保委结合调查结果，通报了机票锁座服务市场存在的四个问题：一是锁座行为普遍存在，优质座位过 度锁定；二是解锁机制变相付费，挤压普通消费者权益；三是信息不透明且解释不合理，侵犯知情权； 四是协议文本存在不公平格式条款，权利义务设置不对等。江苏省消保委就飞机票锁座问题的整改工 作，向各航司提出两点明确要求，并于15个工作日内将整改情况以书面形式进行提交。 （文章来源：第一财经） ...

Core Points - Hainan Airlines has officially launched the Shenzhen-Luang Prabang international route, marking its twelfth international route from Shenzhen [1][2] - The new route enhances connectivity between the Guangdong-Hong Kong-Macao Greater Bay Area and the cultural and economic hub of northern Laos, facilitating travel and trade between the two regions [1][2] - The launch of this route is seen as a practical outcome of the China-Laos cooperation under the Belt and Road Initiative and the Lancang-Mekong cooperation [1] Group 1 - The Shenzhen-Luang Prabang direct flight will operate from November 22, 2025, to December 22, 2025, with specific flight schedules provided [2] - Luang Prabang, a UNESCO World Heritage site, is increasingly popular among Chinese tourists, enhancing the appeal of the new route [2] - The route contributes to Hainan Airlines' strategy of expanding its international flight network and promoting regional connectivity [2][3] Group 2 - Hainan Airlines has a diverse international flight network from Shenzhen, including destinations in North America, Europe, Oceania, Asia, and Africa [3] - The airline has also established a robust domestic flight network from Shenzhen, facilitating convenient connections for travelers [3] - Currently, Hainan Airlines has restored, newly opened, and planned over 70 international and regional routes from various cities, indicating a commitment to meet market demand for outbound travel [3]

该航线由海南航空运营，使用波音737机型执飞，每周一、三、五各执飞一班。出港航班HU715于北京时间22:45从海口出发，当地时间23:45抵 达芽庄金兰国际机场；进港航班HU716于当地时间次日1:10从芽庄金兰国际机场起飞，北京时间4:10抵达海口。具体以航司官方发布为准。 北京商报讯（记者 关子辰 牛清妍）11月25日，北京商报记者从海口美兰国际机场（以下简称"美兰机场"）获悉，11月24日，HU715航班从美 兰机场飞往越南芽庄，标志着海口—越南芽庄定期直飞航线正式开通。 ...