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卖身、裁员、月饼丑闻,星巴克震动不断
3 6 Ke· 2025-09-30 04:50
01 北美裁员,中国区震荡 为应对激烈的市场竞争,星巴克力挽狂澜,但却多次陷入"波澜不惊"甚至"适得其反"的尴尬境地。 继今年2月裁员1100人后,上任星巴克CEO已满一年的倪睿安(Brian Niccol),近期又开启了第二次裁员。 9月25日,星巴克宣布启动一项高达10亿美元的战略重组计划:关闭北美及欧洲数百家门店,裁员约900人。消息公布当日,星巴克股价一度下跌1%。据 美联社报道,星巴克关闭门店的决定立即生效。截至9月底本财年结束,星巴克北美门店的数量将减至18300家,而今年6月底这一数字是18743。 倪睿安在公开信中坦言,部分门店 "无法达到顾客和伙伴期待的环境标准或缺乏盈利潜力",将面临关闭。据悉,北美地区是星巴克全球最大的市场,但 其销售额已经连续6个季度同比下滑。截至今年6月29日,在2025财年第三季度,星巴克北美地区销售额同比下降2%。 几乎是同一时间,据路透社报道,星巴克CTO Deb Hall Lefevre已宣布辞职,并同时任命Ningyu Chen为临时CTO。2022年,Lefevre由当时回归的星巴克 CEO霍华德·舒尔茨亲自招募,也是推出线上点单、drive-throug ...
餐饮微利时代,这些赛道大有“钱景”!
Sou Hu Cai Jing· 2025-09-29 04:46
Core Insights - The restaurant industry is no longer in a "dividend period," and businesses must adapt to new market conditions to survive by moving beyond outdated experiences from 2018 to compete effectively in 2025 [1][3] - The focus should shift to "old industries combined with new trends" and "genuine needs of small demographics" to uncover new business opportunities [4] Market Changes - The restaurant industry has experienced rapid growth over the past 25 years, but many operators are unaware of how they succeeded, as they were merely riding the wave of the industry [3] - The current market requires meticulous cultivation rather than relying on past successes [3] New Opportunities - The "silver economy" presents a significant opportunity as the aging population, particularly those born during the baby boom from 1963 to 1972, is becoming more affluent and health-conscious [6][8] - The integration of health and dining, as exemplified by the success of establishments like Dongjitang, which combines traditional Chinese medicine with modern dining experiences, is a promising direction [7][8] County Economy - A noticeable trend of reverse urbanization is emerging, with many young people returning to smaller cities, creating a demand for upgraded dining experiences in these areas [10][14] - Examples of successful transformations in county restaurants demonstrate that there is substantial potential for growth by applying urban restaurant strategies to smaller markets [12][13] Consumer Behavior - The demand for female-friendly dining experiences, as seen in the success of restaurants catering specifically to women, highlights the importance of addressing the true needs of niche markets [15] - The concept of "third spaces" for socializing and entertainment, as illustrated by the innovative approach of brands like Xingju meeting the demand for social environments, is gaining traction [18] Digital Assets - The importance of digital assets, such as online reviews and social media presence, is emphasized as a critical component of a restaurant's value and marketability [19] - Companies are encouraged to enhance their digital footprint to increase customer engagement and brand recognition [19] Conclusion - The restaurant industry must evolve by understanding market trends and consumer needs, leveraging new opportunities, and enhancing digital capabilities to thrive in a changing landscape [20]
当星巴克的空间“自救”野心,碰上小红书的流量赌局
Hu Xiu· 2025-09-28 02:23
当商业野心穿上"兴趣"的外衣,这场合作究竟是社群需求的真诚响应,还是流量逻辑下的精准圈地?除此之外,算法匹配的"兴趣合谋"也在悄然重构城市 空间,当相遇被预设、探索被攻略取代,商业效率与公共价值的边界又该如何界定…… 星巴克与小红书的"兴趣友好",是诚意还是野心? 近日,星巴克中国与小红书宣布达成深度合作,将全国1800余家门店改造为宠物、手工、骑行、跑步四大主题的"兴趣社区空间"。表面上看,这是一场品 牌与平台的双向奔赴,但更进一步观察,合作背后是双方在市场竞争压力下的迫切突围。 星巴克中国资讯中心官方发布计划详情 2025年9月初,星巴克中国与小红书正式达成合作,联合启动"兴趣友好社区"计划。 根据该计划,全国1800多家星巴克门店变身为"兴趣社区空间",围绕宠物、手工、跑步、骑行四大主题,打造具有明确功能属性的线下兴趣社交空间,不 同类型门店提供不同服务,对接兴趣人群需求: 宠物友好空间:450多家门店为宠物提供免费的"爪布奇诺"(宠物零食),为宠物主人提供美式咖啡、水及休息站,不定期举行宠物派对、生日会、 领养日活动; 手工友好空间:超1000家门店提供手工友好空间,可解锁手工盲盒体验; 跑步友好空间 ...
星巴克“断臂求生”,欧美裁员近千人
Hu Xiu· 2025-09-28 01:19
星巴克正在经历重组变革——对成熟市场进行系统性效率优化。 当地时间9月25日,全球咖啡连锁巨头星巴克宣布了一项震撼业界的重组计划,星巴克董事长兼首席执 行官布莱恩·尼科尔在官网发布的内部信表示,将关闭北美及欧洲数百家门店,并裁员约900名非零售员 工。 对于无法给顾客和员工提供良好环境的门店以及在业绩上不及预期的门店都在被关闭的范围内。这其中 包括位于美国西雅图国会山(Capitol Hill)的Reserve Roastery,该门店也是星巴克的全球第一间臻选烘 焙工坊,距离公司总部仅数分钟车程。 据美联社报道,星巴克关闭门店的决定立即生效,大部分位于北美地区。截至9月底本财年结束,星巴 克北美门店的数量将减至18300家,而今年6月底这一数字是18743,收缩力度空前。在欧洲,英国、奥 地利、瑞士的星巴克部分门店将被关闭,具体数字没有被披露。 值得注意的是,约900多名非零售员工将在9月26日被裁员,而这次裁员已是星巴克2025年第二次行动 ——今年2月,星巴克已裁减1100名全球员工。这一波变动主要针对北美区,中国区暂不受影响。 这场重组,将耗资10亿美元(含1.5亿美元遣散费+8.5亿美元关店成本)" ...
特朗普联合国演讲的最大漏洞,曝了
Hu Xiu· 2025-09-26 02:22
民众对国家现状的看法依然严重分化,不同党派支持者的态度截然不同。71%的共和党人表示对国家发展至少还算满意,而民主党人中,持此观点的仅占 12%(见图1)。特朗普当选似乎彻底改变了党派支持者对国家状况的判断。一年前,只有17%的共和党人对国家现状满意,而民主党人的满意度高达 51%。 据媒体9月24日报道,特朗普在联合国大会演讲中,以57分钟的时长(远超15分钟的发言限制)展开了一场争议性发言。他多次自吹自擂,宣称美国在他 的领导下已进入"黄金时代",并强调"美国拥有世界上最强大的经济、边境、军队、友谊和精神"。然而,特朗普对美国的过分美饰,已被美国知名保守派 智库,即美国企业研究所,发布的一份调研报告"打脸"。 该报告通过对6061名受访者的深度调研,揭示了美国社会的三大危机:对国家前景的普遍悲观、对政治体制的严重不信任,以及社会联系的日益淡薄。在 政治与社会的双重危机中,美国民意正悄然发生着深刻而微妙的转变。一方面,民众对政治精英的不信任达到历史高点,两党制的合法性正面临严峻挑 战;另一方面,在移民、性别角色、言论自由等关键文化议题上,公众态度却呈现出意想不到的保守化趋势。 与此同时,疫情的深远影响仍在延 ...
Perfat Technologies获融资;奈雪进入纽约;盒马CEO将兼任CMO
Sou Hu Cai Jing· 2025-09-23 15:20
Investment Dynamics - Finnish startup Perfat Technologies raised 20.879 million RMB in Series A funding, led by Newtree Impact and Beyond Impact. The company has developed a plant oil conversion technology that transforms liquid oils into solid functional fats, reducing fat content by 80% and calories by 30% compared to traditional fats, while adding dietary fiber [3] - McDonald's plans to invest 200 million USD (approximately 1.4 billion RMB) in regenerative agriculture practices across U.S. ranches over the next seven years, covering 4 million acres across 38 states. This is the largest investment by McDonald's in the U.S. to support regenerative agriculture [5] - M Stand acquired Shanghai restaurant brand RAC BAR, which was established in 2017 and operates several locations in Shanghai. The acquisition allows RAC BAR to maintain independent operations at its original location [8][9] - Regal Food, a UK baking manufacturer, acquired soft drink brand Suncrest, known for its tropical fruit-flavored beverages. This acquisition aims to expand Regal Food's beverage product portfolio and create new growth opportunities in the UK and international markets [10][12] - Saks Global is negotiating to sell 49% of its luxury department store Bergdorf Goodman for approximately 1 billion USD. The sale could help stabilize Saks Global's financial situation, which is burdened by over 4 billion USD in debt [13][15] - Winland Foods and La Doria merged to create a new food manufacturing entity valued at 4 billion USD, named Windoria. The merger aims to enhance product offerings and strengthen the supply chain for retailers and food distributors globally [18] - SPC has reached a cooperation agreement with Fonterra to produce Fonterra brand products at its Carrum Downs factory for overseas markets. This partnership is expected to enhance the flexibility of regional supply chains in the dairy processing sector [21] - Nayuki Tea launched a pop-up store in Flushing, New York, attracting significant foot traffic in a Chinese community area. The store's location is strategically chosen due to lower rental costs compared to Manhattan and the presence of other Chinese tea brands [23] - Jean-Marc Bellaiche, former CEO of Printemps, will become the CEO of Sani/Ikos Group, a resort operator, starting January 1. His transition reflects a trend of fashion industry leaders moving into the hospitality sector [24] - Hema announced a major organizational restructuring, with CEO Yan Xiaolei also taking on the role of Chief Merchandise Officer (CMO) to enhance product development and supply chain management, aiming to strengthen Hema's competitive position in the fresh and instant retail market [28]
奈雪,雪崩
凤凰网财经· 2025-09-19 12:35
Core Viewpoint - The article discusses the contrasting fortunes of new tea beverage brands, particularly focusing on the rise of brands like Mi Xue Ice City and the decline of Nayuki, highlighting the challenges faced by Nayuki in a competitive market [4][12][39]. Group 1: Market Overview - The new tea beverage market is experiencing a wealth wave, with brands like Mi Xue Ice City achieving a market capitalization of 178 billion, while Nayuki's market value has plummeted over 90% from 300 billion to approximately 2 billion HKD [4][12]. - The overall market for ready-to-drink tea beverages in China is projected to grow from 3,127 billion in 2024 to 3,689 billion in 2025, with a growth rate of about 17.97% [39]. Group 2: Nayuki's Journey - Nayuki's tea was launched in November 2015, aiming to create a high-end tea experience inspired by Starbucks' "third space" concept [5][6][7]. - Despite initial success and becoming the first unicorn in the new tea beverage sector with a post-investment valuation of 6 billion in 2018, Nayuki's fortunes reversed after its IPO in 2021 [11][12]. - From 2018 to 2024, Nayuki's revenue grew from 1.087 billion to 4.921 billion, but it incurred a cumulative net loss of nearly 6.2 billion during the same period [14]. Group 3: Challenges Faced by Nayuki - Nayuki's heavy reliance on a direct sales model has led to high operational costs, with labor and rent accounting for 41.7% of total costs, while the operating profit margin is only 7.8% [20][21]. - The brand's market share has drastically declined from 17.7% in 2021 to 1.2% in 2024, with single-store sales dropping from 30,000 to less than 10,000 [14][24]. - Nayuki's high-end positioning has become a liability as consumer preferences shift towards cost-effective options, leading to a significant drop in foot traffic and sales [24][26]. Group 4: Competitive Landscape - Other brands like Mi Xue Ice City and Ba Wang Cha Ji have successfully adopted a franchise model, allowing for rapid expansion and lower operational costs, contrasting with Nayuki's struggles [27]. - Nayuki's attempt to open franchise opportunities came too late, with high initial fees deterring potential franchisees, resulting in a closure of nearly 350 stores in the past year [28][37]. Group 5: Recent Developments and Future Strategies - Nayuki is attempting to pivot towards health-focused products and has launched a new line of sugar-free beverages, but competitors quickly matched these offerings, diluting Nayuki's unique selling proposition [39][40]. - The company is also exploring the light meal segment and has initiated a brand upgrade, simplifying its name and logo in an effort to rejuvenate its market presence [39][41].
海底捞才是星巴克的soulmate
3 6 Ke· 2025-09-18 09:17
Group 1: Starbucks China Business Sale - The sale of Starbucks' China business is nearing completion, with potential bidders including Boyu Capital, Carlyle Group, EQT, and Sequoia China, with a decision expected by the end of October [1] - The bidders are all financial investors, following the precedent set by McDonald's China sale, but local consumer giants may have better operational experience and financial strength [1] - The potential for local consumer giants, such as Alibaba, Meituan, Tencent, and Haidilao, to take over Starbucks China is highlighted, suggesting they could be more suitable buyers [1] Group 2: Haidilao's Position - Haidilao, despite being a hotpot chain, shares a similar business core with Starbucks as both operate social spaces rather than just food service [2] - Haidilao's recent business expansion efforts, including selling bread and launching community stores, indicate its evolution into a "startup incubator" [3] - The need for growth is pressing for Haidilao, as its revenue and net profit declined in the first half of 2025, with a revenue of 20.703 billion yuan, down 3.7% year-on-year [5] Group 3: Market Dynamics - The overall restaurant consumption market is experiencing a downturn, affecting high-ticket items like hotpot, while new tea drinks are thriving [6] - New tea drink brands have seen significant growth, with companies like Gu Ming and Mi Xue Ice City going public and achieving high stock price increases [6] - Haidilao's attempts to create new brands have not yet achieved significant scale, with other restaurant income only contributing 2.9% to total revenue [6] Group 4: Strategic Opportunities - The sale of Starbucks presents Haidilao with an opportunity to quickly enter the tea drink market, leveraging Starbucks' established brand and store network [12] - Haidilao's strengths in local innovation and commercial real estate negotiations could address Starbucks' current challenges, such as rising rental costs and competition [4] - The combination of Haidilao and Starbucks could enhance negotiation power in commercial real estate, potentially leading to better lease terms and store placements [15] Group 5: Challenges in Acquisition - The estimated valuation for Starbucks' China business is between $5 billion and $6 billion, which poses a significant financial challenge for Haidilao [16] - Haidilao would likely need to form a consortium with financial investors to complete the acquisition, complicating decision-making due to a fragmented ownership structure [17] - Starbucks' management desires to retain brand control while selling a majority stake, which may conflict with Haidilao's operational ambitions [17][18]
从一杯咖啡到第三空间,星巴克如何用数智化赋能咖啡体验?
3 6 Ke· 2025-09-17 13:55
Core Insights - Technology is transforming consumer logic, shifting from mere transactions to building long-term relationships between brands and consumers [4][5][6] - Starbucks' innovation through its Shenzhen Innovation Technology Center (SITC) exemplifies the integration of technology and consumer experience, enhancing its competitive edge in the Chinese market [6][9][32] Technology and Consumer Experience - The evolution of consumer expectations highlights the demand for personalized interactions, with 71% of consumers wanting brands to provide tailored experiences [5] - The concept of "third space" at Starbucks has evolved to encompass not just coffee consumption but also social and emotional connections, supported by technological advancements [11][13][22] Starbucks' Digital Transformation - SITC's mission is to empower partners through technology, allowing them to focus on customer engagement rather than operational tasks [23][29] - The implementation of automated inventory management and AI tools has streamlined operations, enabling partners to enhance customer interactions [24][25][26] Product Innovation and Personalization - Starbucks leverages data-driven insights to innovate its product offerings, exemplified by the recent breakfast project in Shenzhen, which aligns with local consumer habits [17][19] - The "True Taste No Sugar" initiative showcases how technology enables customization across various beverage categories, providing consumers with unique experiences [19][21] Balancing Scale and Personalization - SITC addresses the inherent conflict between brand scalability and consumer personalization, creating a framework that allows for efficient operations while delivering tailored experiences [21][32] - The integration of technology not only enhances operational efficiency but also enriches the emotional value of consumer interactions, moving from a one-size-fits-all approach to a more individualized service [21][32] Commitment to Innovation - Starbucks has committed approximately 1.5 billion RMB to SITC over the next three years, aiming to attract talent and resources for ongoing innovation [32] - The establishment of SITC represents Starbucks' long-term investment in the Chinese market, positioning it as a model for digital transformation in the retail and coffee industry [32]
星巴克买家将定 红杉中国、博裕资本等机构入围决赛
Core Viewpoint - Starbucks is in the final bidding stage for the sale of its China business, with results expected by the end of October 2023, as interest from over 20 institutions has been expressed [1][2] Group 1: Investment Interest and Bidders - A consortium including Boyu Capital, Carlyle Group, Sequoia China, Springhill Capital, and EQT has reached the final round of bidding for Starbucks China [1] - Starbucks CEO Brian Niccol mentioned that the company is looking for a strategic partner that aligns with its values, with over 20 interested parties [1][2] - Notable bidders have strong investment records in the consumer sector, with Sequoia China and Boyu Capital having made significant investments in various brands [3] Group 2: Financial Performance and Market Context - In Q2 2025, Starbucks China generated $790 million in revenue, accounting for approximately 8% of total revenue and nearly 40% of international revenue outside North America [1] - Starbucks China had previously indicated intentions to adjust its business strategy in the region, with revenue growth of 5% and 8% in the first two quarters of 2023 [2] - The competitive landscape in the Chinese coffee market has intensified, with local brands like Luckin Coffee and Kudi Coffee gaining market share through lower-priced products [4] Group 3: Strategic Considerations - Retaining a stake in the China business may help maintain Starbucks' brand valuation and market appeal, as complete divestment could signal a lack of confidence in the market [1][5] - Starbucks aims to preserve control over product quality and brand image by not fully transferring operational control to franchisees [5] - The company is focusing on expanding its presence in lower-tier cities and optimizing its store expansion strategy [8] Group 4: Market Trends and Consumer Behavior - The coffee market in China has seen significant investment activity, with nearly 60 financing events from 2021 to 2023, although investment enthusiasm has waned in the latter half of 2023 [3] - Starbucks is exploring new retail channels and community engagement through partnerships, such as with Xiaohongshu, to create themed community spaces in its stores [8][9] - The company is adapting its definition of "community" to include online interest-based groups, aiming to attract younger consumers [9]