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一面锦旗,一份真情:山东移动青岛分公司“心级服务”暖人心
Qi Lu Wan Bao· 2025-12-17 07:14
近日,山东移动青岛分公司华阳路营业厅的"荣誉墙"再添新彩——一面印有"业务精湛解难事服务热情 暖人心"的锦旗。这是客户尹女士专程敬赠给王承利经理的致谢礼,更是山东移动青岛分公司深入践 行"十项服务承诺",深耕客户服务的生动缩影。 在华阳路营业厅,"业务精湛"是刻在骨子里的专业素养。无论是复杂的套餐优化、产品升级,还是棘手 的网络报障、设备调试,工作人员总能凭借深厚的知识储备,为客户提供最优解决方案,努力实现让客 户"最多跑一次"的服务宗旨。这背后,是山东移动青岛分公司兑现服务承诺的坚定决心。 而"服务热情"则是这里最温暖的底色。从踏入营业厅的那一刻起,客户便能感受到扑面而来的真诚与热 情。工作人员耐心倾听、细致解答、积极响应,用舒心、贴心、暖心的服务,将"十项服务承诺"化为触 手可及的体验。 这面锦旗,不仅是对王承利经理个人能力的肯定,更是对山东移动青岛分公司全体服务人员专业精神与 温暖态度的最高褒奖。它如同一面镜子,映照出"十项服务承诺"从纸面走向人心的坚实足迹。 未来,山东移动青岛分公司将继续以"十项服务承诺"为行动指南,持续提升服务品质,着力打造更多像 华阳路营业厅一样的"心级服务"标杆,让每一位客户在 ...
河南移动携手华为成立“X-体验”联创中心发布5G-A体验经营创新成果
Xin Hua Wang· 2025-12-17 03:59
数智赋能中原,创新引领未来。12月12日,河南移动携手华为在郑州顺利举办5G-A体验经营创新 成果发布暨"X-体验"联创中心揭牌仪式。活动以"线下主会场+线上直播"形式开展,汇聚运营商、设备 商、终端厂商及行业合作伙伴代表,共同探讨5G-A技术演进与体验经营新路径。 在活动现场的"X-体验"互动展示区,河南移动围绕客户体验升级,通过看视频、云盘上传等真实业 务场景,展示了最新创新成果。 沉浸体验区亮相:技术成果可感可见 演示聚焦于"体验交互式入口",该功能已在华为Mate 80机型上实现网络差异化速率的可视化与可 购化,为客户提供定制化服务入口。现场嘉宾可通过真实网络环境中的手机演示,亲眼看到定制化UE Logo不再只是静态标识,而进化为一个"智能服务触点"。 "我们可以通过这两部手机的对比演示,直观感受'智能黄金管道'和'体验交互式入口'在多种场景下 的网络保障和感知提升效果,体现网络服务从无形到有形交互的转变。"现场工作人员边演示边介绍。 行业共议发展:体验经营成5G-A新焦点 仪式上,河南移动副总经理王颖在致辞中表示,随着5G技术的普及和用户需求的升级,通信服务 已从"基础连接"迈向"体验为王"的新阶段 ...
南向资金累计净买入1.39万亿港元
Mei Ri Jing Ji Xin Wen· 2025-12-16 12:16
2025年临近年末,尽管南向资金流入港股市场步伐略有放缓,但今年以来累计净买入金额依旧创下历史纪录。 正是在南向资金狂买港股的助推作用下,2025年港股市场领涨全球。据统计,截至12月15日,恒生指数年内累计涨幅超27%,位居全 球重要指数第一。 国信证券研报指出,经历了2024年走出底部之后,港股市场在2025年表现亮眼,预计南向资金年内将净流入1.4万亿元人民币,创历史 纪录。上调2026年港股的目标价区间(恒生指数)至29000~32000点。 数据显示,腾讯控股和阿里巴巴-W依旧是南向资金的最爱。 据统计,截至12月15日,南向资金前十大重仓股分别是腾讯控股、阿里巴巴-W、中国移动(600941)、建设银行、中国海洋石油、工 商银行、小米集团-W、汇丰控股、中芯国际和美团-W。其中,对腾讯控股持仓市值高达6204亿港元,为南向资金第一大重仓股;对阿 里巴巴持股市值3422亿港元。此外,南向资金对中国移动、建设银行、中国海洋石油、工商银行持仓市值均超2000亿港元。相较年 初,南向资金对腾讯控股加仓了0.73亿股,加仓阿里巴巴13.24亿股,加仓中国移动3.46亿股,对建设银行、工商银行、中国银行加仓 ...
山东移动威海分公司以“迅”战“汛”,实现“三零”目标
Qi Lu Wan Bao· 2025-12-16 11:13
同时,威海移动完善汛期通信应急抢通预案,明确"先抢通、后抢修"原则,组织人员熟悉流程,并将专 线纳入重保监控场景。后台值班人员24小时实时值守,密切跟踪业务运行状态,确保异常情况及时上 报、快速处置。 今年汛期时间长,为抓实汛期通信保障工作,山东移动威海分公司(以下简称"威海移动")认真落实威海 市委、市政府关于防汛抗旱工作会议精神,把"防"贯穿工作的各方面全过程,顺利实现"零重大网络故 障、零重大网络安全事件、零重要客户投诉"的目标。 威海移动提前成立专项保障指挥调度小组,召开部署会并制定工作方案。联合铁通、中邮建代维公司, 针对辖区内气象、水利、防汛等9大类防汛相关单位,对其56条防汛专线开展客户拜访、全链路巡检及 隐患整治,从源头降低故障风险。 汛期保障过程中,威海移动实现防汛专线"零中断"、重点区域网络"零故障",既保障了防汛指挥调度、 气象预警等关键业务顺畅开展,赢得各级防汛单位充分认可。 ...
5G连通“中国犀鸟谷” 边境村寨吃上“观鸟饭”
Zhong Guo Xin Wen Wang· 2025-12-16 08:07
然而十年前,这片鸟类富集之地还藏在深山无人识。村民与世隔绝,守着满山飞羽却不知其价值,靠山 吃山的粗放生计让生态承压。 条件虽艰苦,班鼎盈却看到了这片土地的潜力——如此鸟类密度,放眼国内外都难得一见。2015年,他 牵头成立盈江县观鸟协会,着手推广当地资源。但彼时路不通、信号弱,推广举步维艰。 转机始于2016年。这一年,云南精准发力脱贫攻坚,硬化路修进山寨,中国移动的通信基站架上山头, 边境村落第一次与外界便捷连接。 "路通了、信号有了,村子发展活力涌现。"班鼎盈说,外面的观鸟爱好者能进来,村里的好东西也能传 出去。石梯村的鸟类资源被发现,口碑在观鸟圈迅速传开,观鸟爱好者纷至沓来。 中新网德宏12月16日电 题:5G连通"中国犀鸟谷" 边境村寨吃上"观鸟饭" 作者 陆希成 马海龙 "2015年我第一次来石梯村时,土路颠簸,手机几乎没信号。"盈江县观鸟协会会长班鼎盈回忆,"那时 村民住的是叉叉房、茅草屋,如今家家盖起楼房,门口还停着小汽车。" 石梯村位于云南省德宏州盈江县,地处中缅边境,森林覆盖率超90%,截至目前记录鸟类逾450种,涵 盖双角犀鸟、花冠皱盔犀鸟、冠斑犀鸟,林雕鸮及灰孔雀雉等珍稀鸟类,素有"中 ...
中国移动科技赋能,护航盛会——第十六届中国(泰州)国际医药博览会通信保障圆满成功
Jiang Nan Shi Bao· 2025-12-16 02:55
Group 1 - The 16th China (Taizhou) International Pharmaceutical Expo successfully concluded, with stable, high-speed, and secure network connectivity being a crucial support for smooth communication and efficient interaction during the event [1] - Taizhou Mobile conducted a comprehensive network assessment and optimization prior to the expo, expanding 11 base stations and deploying mobile communication vehicles to enhance coverage, significantly improving network capacity in key areas [1] - During the event, Taizhou Mobile established a multi-professional technical team on-site, achieving real-time monitoring and minute-level response, ensuring that the network supported tens of thousands of attendees for high-bandwidth applications without congestion [1] Group 2 - Reliable information services provided a solid foundation for international communication, result display, and business cooperation at the pharmaceutical expo, with many attendees praising the smooth and stable network experience [2] - Taizhou Mobile plans to continue accumulating experience in communication support for major events, leveraging innovative technology and professional services to assist more international exhibitions and the digitalization process of cities, thereby empowering regional economic and social development [2]
5300亿!中国移动2025全年采购额,寒风凛凛
Xin Lang Cai Jing· 2025-12-15 13:34
Core Insights - China Mobile disclosed an annual procurement exceeding 530 billion yuan, with over 17,000 signed suppliers, indicating a shrinking market [1][20] - The capital expenditure (CAPEX) trend shows a decline from 92 billion yuan in H1 2022 to 58.4 billion yuan in H1 2025, a decrease of over 30% [4][22] - The CAPEX for H1 2025 is projected to account for 51.8% of the total investment by the three major operators [4][9] Procurement Scale - Annual procurement amount exceeds 530 billion yuan, with over 17,000 suppliers [1][20] - The supplier classification includes 10 strategic suppliers, 14 core suppliers, and 299 excellent (A-level) suppliers [1][20] CAPEX Trends - CAPEX is expected to decrease from 151.2 billion yuan in 2024 to 138.5 billion yuan in 2025, a decline of 8.5% [4][22] - Despite the overall decline, CAPEX remains a significant portion of the three operators' total investment [4][22] Supplier Classification - The core suppliers list includes notable companies such as Haiguang Information, HiSilicon, and Feiteng, indicating a push towards a self-controlled supply chain [5][23] - Strategic suppliers like FiberHome are recognized for their deep collaboration with China Mobile, emphasizing future technological advancements [5][24] Investment Logic - China Mobile plans to invest 37.3 billion yuan in computing power, representing 25% of its capital expenditure, with no upper limit on investment based on market demand [6][25] - The focus on computing power investment reflects its importance as a core competitive weapon for the future [6][25] Domestic Supply Chain Acceleration - The supplier classification highlights a clear trend towards domestic suppliers, with many core suppliers being key players in the domestic innovation industry [7][25] - The domestic AI chip's procurement success indicates strong support for local manufacturing [6][27] Industry Restructuring - The classification system aims to reshape the entire industry chain, focusing on technology, security, and efficiency [11][28] - Companies in the "strategic" tier will collaborate with China Mobile on cutting-edge technologies like 6G and AI [11][29] Future Game Rules - The emphasis on specialization means companies with technical advantages in niche areas will be favored [12][30] - Stricter domestic requirements will continue to strengthen, favoring local suppliers [13][30] - Innovation capabilities will become a critical criterion for companies aiming for the "strategic" tier [14][30] Survival Guide for Suppliers - Suppliers aiming for a larger share in the existing market should strive to meet the standards of core suppliers [15][31] - Those looking to capitalize on new market opportunities should focus on becoming strategic suppliers in emerging technologies [16][31] - Enhancing domestic capabilities will be essential for suppliers seeking international support [17][31]
放得下行囊 圆得了梦想——雄安新区提升项目承载服务能力
Xin Hua Wang· 2025-12-13 23:46
Core Insights - The article highlights the ongoing development and establishment of key projects in Xiong'an New Area, aimed at relieving non-capital functions from Beijing and enhancing the area's service and support capabilities [3][4][5]. Group 1: Project Development - Construction of the Beijing Union Medical Center in Xiong'an has commenced, with significant progress on various educational institutions, including Beijing Forestry University, which is expected to open by September 2027 [4]. - Major state-owned enterprises (SOEs) such as China Huaneng and China Sinochem have officially relocated to Xiong'an, with three SOE headquarters now established in the area [4][5]. - The Xiong'an New Area is witnessing a shift from early-stage construction to a focus on regional development, technological innovation, and industrial clustering, with several market-oriented projects already operational [5][6]. Group 2: Housing and Living Conditions - Xiong'an has provided nearly 2,000 rental housing units for the first batch of relocated SOEs, ensuring that living conditions meet or exceed those in Beijing [7][8]. - The area has developed a "15-minute living circle," offering convenient access to essential services such as parks, supermarkets, hospitals, and restaurants [7]. - A comprehensive housing guarantee mechanism is being established to support the influx of personnel, ensuring equal rights for renters in terms of social services and benefits [7][8]. Group 3: Service Optimization - The "one-click migration" service platform has streamlined the process for companies relocating to Xiong'an, integrating multiple administrative tasks into a single online service [9][10]. - Xiong'an has implemented a series of reforms to expedite project approvals and enhance the overall business environment, including a new approval system that reduces bureaucratic delays [10][11]. - A comprehensive service center has been established to address the needs and concerns of relocated enterprises, ensuring efficient communication and resolution of issues [11].
放得下行囊 圆得了梦想 ——雄安新区提升项目承载服务能力
Jing Ji Ri Bao· 2025-12-13 21:55
Core Viewpoint - The Xiong'an New Area is actively promoting the relocation of non-capital functions from Beijing, with significant progress in various projects and the establishment of numerous enterprises in the region [1][2][3]. Group 1: Project Progress - The construction of the Beijing Forestry University campus in Xiong'an is on track, with the first phase expected to be completed by the end of the year and the campus set to open in September 2027 [2]. - Major state-owned enterprises (SOEs) such as China Huaneng and China Sinochem have officially relocated to Xiong'an, with three SOE headquarters now established in the area [2][3]. - The Xiong'an New Area is witnessing the completion and operation of several market-oriented projects, including smart city innovation centers by major telecom companies [3]. Group 2: Support and Infrastructure - Over 1,000 employees from China Huaneng and nearly 1,000 from China Sinochem are now working in Xiong'an, supported by comprehensive living and working arrangements [4]. - The Xiong'an New Area has provided nearly 2,000 rental housing units for the first batch of relocated SOEs, with plans to enhance housing support further [4][5]. - A "15-minute living circle" has been established, offering convenient access to essential services such as parks, supermarkets, and hospitals [5]. Group 3: Service Optimization - The "one-click migration" service platform simplifies the process for enterprises relocating to Xiong'an, integrating multiple administrative tasks into a single online process [6]. - The Xiong'an New Area has implemented a series of reforms to streamline project approval processes, significantly reducing the time from land acquisition to project commencement [7]. - A comprehensive service mechanism has been established to address the needs of relocated enterprises, ensuring a supportive environment for their development [7].
核心指数样本股定期调整落地:动态适配市场趋势,企业价值回归基本面本质
Cai Jing Wang· 2025-12-12 03:01
多位业内人士表示,此次调整核心原因在于指数的编制规则。上证50指数样本选择以过去一年A股日均 总市值、日均成交金额为核心考核指标,同时强调流通盘规模与交易流动性,以保障被动资金高效配 置。这一动态调整机制,本质是让指数更精准反映当前经济结构与市场趋势。 事实上,本次被调出的4家企业均为各自领域的龙头标杆,基本面稳健且核心竞争力突出。 以保利发展为例。据财报数据显示,2025年前三季度,公司实现营收1737亿元,归母净利润19.28亿 元,保持行业领先的规模。销售端表现同样亮眼,1-11月,公司累计实现签约面积1165.63万平方米、 签约金额2408.66亿元。据克而瑞统计,其销售金额位居行业榜首,彰显出强劲的市场竞争力与行业龙 头实力。 近日,上交所、深交所及中证指数有限公司联合发布公告,对A股多只核心指数样本股进行定期调整。 其中,上证50、科创50、沪深300、中证A50等指数调整于12月12日收市后生效,深证成指、创业板指 等指数调整则定于12月15日实施。 作为沪市核心资产风向标,上证50指数本次调整备受关注,共更换4只样本股。具体来看,上汽集团、 北方稀土、华电新能、中科曙光4家企业成功入选,保利 ...