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从“走得了”到“走得好” 铁路服务升级折射中国温度
Zhong Guo Jing Ji Wang· 2026-01-06 03:17
与过去相比,今天的铁路出行体验已经大不相同。曾经,"春运""黄金周"常常与"一票难求"紧密相连; 如今,尽管客流量再创新高,但购票体验明显改善,列车开行方案更加优化,旅客出行的确定性和从容 感不断增强。这种变化,源于铁路系统持续深化供给侧改革,在拓展"中国高铁"品牌效应的同时,优化 普速列车开行结构,让不同需求、不同预算的旅客都能找到适合自己的出行选择。 值得关注的是,铁路服务正在向精细化、差异化方向发展。全年开行旅游列车2485列,同比增长 33.6%,特别是针对老年群体推出的特色旅游服务,体现了公共服务对人口结构变化的积极响应。电子 客票全面推行、站内便捷换乘、互联网订餐等便民措施,则让"智慧出行"从概念变为日常体验。更令人 温暖的是,铁路部门对儿童、学生、伤残军警等群体给予的购票优惠,以及对年满60岁常旅客的积分激 励,这些举措看似细微,却传递出浓厚的人文关怀,让公共出行服务更有温度。 2025年铁路部门的"成绩单"令人眼前一亮,全国铁路旅客发送量达42.55亿人次,单日最高发送量突破 2300万人次,双双创下历史纪录。数字背后,不仅是中国铁路运能的持续提升,更折射出我国公共交通 服务体系正在发生的深刻 ...
2025年国家铁路发送旅客42.55亿人
Ren Min Wang· 2026-01-05 09:17
同时,铁路部门深入开展客运服务质量提升专项行动和列车餐饮提质行动,持续优化站车服务和12306 系统功能。全面推行客运电子发票,扩大便捷换乘、互联网订餐等服务范围,优化儿童、学生、伤残军 警等重点旅客群体购买动车组车票优惠措施,对年满60周岁常旅客会员给予票面金额15倍积分优惠,更 好满足旅客多样化需求。 会议提出,2026年铁路工作的主要目标是:铁路安全保持持续稳定;国家铁路完成旅客发送量44.02亿 人、同比增长3.5%,为确保基本实现社会主义现代化提供强大支撑。 人民网北京1月4日电 (记者王连香)记者从中国国家铁路集团有限公司(以下简称国铁集团)工作会 议上获悉,2025年,国家铁路完成旅客发送量42.55亿人、同比增长4.2%,全国铁路高峰日发送旅客达 2313.2万人,再创历史新高。 2025年,国铁集团扎实推进客运产品开发、品牌塑造和市场营销,拓展"中国高铁"品牌效应,优化普速 旅客列车开行。实施旅游列车市场化经营,会同商务部等8部委印发实施《增开银发旅游列车促进服务 消费发展的行动计划》,开行旅游列车2485列、同比增长33.6%,助力发展旅游经济、冰雪经济、银发 经济。 ...
从数据看2025年铁路交出亮眼成绩单
Yang Shi Wang· 2026-01-04 09:09
记者1月4日从国铁集团还了解到,2025年,国家铁路完成货物发送量40.66亿吨,同比增长2.1%,连续9 年增长。 数据显示,2025年,中欧(亚)班列开行3.4万列,发送317万标箱,同比分别增长9.8%、7.6%,其中中欧 班列开行超过2万列;西部陆海新通道班列发送142万标箱,同比增长47.5%。在新疆,霍尔果斯、阿拉 山口双口岸进出口货运量均呈稳定增长态势。 新疆中联海通国际货运代理有限公司霍尔果斯分公司总经理 何栋梁:"智慧铁路口岸+属地快速通关", 使进口货物口岸通行时间压缩至16个小时内,属地出口货物作业时间压缩至1小时。 降低全社会物流成本专项行动深入推进,铁路物流总包运量完成11.2亿吨,同比提高20.6个百分点,有 力促进了"公转铁"运输。2025年铁路大客户商品汽车运量占比近92%,汽车运输量成功突破800万台, 创历史新高。 物流产品供给再升级。2025年,铁路集装箱运量完成4188.3万标箱、同比增长14.2%;"一单制"多式联 运不断拓展,铁水联运量完成1738万标箱,同比增长15.1%。 记者1月4日从国铁集团获悉,2025年,国家铁路完成旅客发送量42.55亿人次,同比增长4 ...
去年国家铁路发送旅客42.55亿人,创历史新高
Xin Lang Cai Jing· 2026-01-04 07:35
会议还指出,国铁集团深入开展客运服务质量提升专项行动和列车餐饮提质行动,持续优化站车服务和 12306系统功能,全面推行客运电子发票,扩大便捷换乘、互联网订餐等服务范围,优化儿童、学生、 伤残军警等重点旅客群体购买动车组车票优惠措施,对年满60周岁常旅客会员给予票面金额15倍积分优 惠,更好满足旅客多样化需求。国家铁路完成旅客发送量42.55亿人,同比增长4.2%,全国铁路高峰日 发送旅客达2313.2万人,再创历史新高。(智通财经记者 邵冰燕) 1月4日,中国国家铁路集团有限公司工作会议在北京召开。2025年,国铁集团扎实推进客运产品开发、 品牌塑造和市场营销,拓展"中国高铁"品牌效应,优化普速旅客列车开行。实施旅游列车市场化经营, 会同商务部等8部委印发实施《增开银发旅游列车 促进服务消费发展的行动计划》,开行旅游列车2485 列、同比增长33.6%,助力发展旅游经济、冰雪经济、银发经济。 ...
青藏铁路+文旅融合再提速
Xin Lang Cai Jing· 2026-01-03 17:12
Core Insights - The tourism heat in the Qinghai-Tibet Plateau is expected to continue rising, with the Qinghai-Tibet Group planning to operate 129 tourist trains in 2025, serving over 30,000 tourists, both figures marking historical highs [1][2] Group 1: Company Initiatives - The Qinghai-Tibet Group is enhancing collaboration with local cultural and tourism departments and enterprises, launching 24 tourist trains to Tibet throughout the year [1] - The company is developing six premium routes that connect popular destinations such as Qinghai Lake and Chaka Salt Lake, creating a "one ticket for multiple experiences" tourism belt [1] - Customized products like "Red Research Study" and "Ecological Tourism" are being introduced, along with themed trains such as "Sky Mirror" and "Silk Road Dream Enjoyment Train" to meet diverse tourist needs [1] Group 2: Service Enhancements - The company is upgrading its service guarantee system, with dedicated oxygen-supplying sleeper cars and a composite team of guides, attendants, and medical staff to ensure comprehensive service for tourists [1] - Cultural performances and local cuisine, including roasted lamb legs and yak yogurt, are being offered to enhance the travel experience [1] - A "tourism butler" one-stop service is being implemented to strengthen public-rail transport connections and improve visitor experience [1][2] Group 3: Industry Impact - The rise in tourist trains is revitalizing the tourism market in the Qinghai-Tibet region, boosting related industries such as accommodation, dining, and cultural products [2] - The initiative is helping local artisans and farmers expand their market reach, contributing to increased income for pastoralists [2] - The concept of "fast travel, slow tourism" is being promoted, making train travel through Qinghai-Tibet a popular choice for both domestic and international tourists [2]
青藏集团公司2025年发送旅客1878万人次 创历史同期新高
Xin Lang Cai Jing· 2026-01-01 08:29
中新社西宁1月1日电 (祁增蓓 袁昌玲)记者2026年1月1日从中国铁路青藏集团有限公司(下称"青藏集团公 司")获悉,2025年青藏集团公司发送旅客1878万人次,同比增长4.2%,创历史同期新高。 2025年,依托铁路串联沿线景区的独特优势,青藏集团公司全年开行旅游列车129列,服务游客超3万人 次,其中入藏旅游列车开行24列,开行数量与服务游客量均创下历史新高。特别是首次开行了西宁直达 林芝的旅游专列,成为青藏两省区协同推进文旅资源开发利用,共同培育高品质文旅产业的全新尝试。 货运方面,2025年,青藏集团公司发送货物3070万吨,同比增长5.6%。拉萨至兰州段出藏小汽车运输 实现固定车次、固定开行时间的客车化运营,为高原物产走向全国搭建起高效便捷的物流通道。 此外,今年青藏集团公司首次推出"铁路+水运+公路"短驳多种运输方式有机融合,打破传统货运"点对 点"的局限,为企业提供"铁水联运一单制"全新服务体验,助力企业降低物流成本,实现物流转型新突 破。(完) 据介绍,为更好满足高原各族民众出行需求,青藏集团公司开行图定旅客列车104.5对。2025年以来, 相继增开西宁至呼和浩特、大同南的动车组列车,并 ...
129列!青藏集团公司2025年旅游列车开行数创历史新高
Xin Lang Cai Jing· 2025-12-31 21:06
Core Insights - In 2025, the tourism popularity of the Qinghai-Tibet Plateau continues to rise, with China Railway Qinghai-Tibet Group Co., Ltd. operating a record 129 tourist trains, serving over 30,000 visitors, marking historical highs in both train operations and visitor services [1] - The company has developed a diversified and differentiated tourism product system, focusing on the ecological endowments of the Qinghai-Tibet Plateau, and has launched six premium routes connecting popular destinations [1] - The company has upgraded its service guarantee system, creating a comprehensive service team and enhancing the comfort of travel for elderly tourists [2] Group 1 - The company has achieved a record of 24 tourist trains specifically for inbound travel to Tibet, serving over 9,300 visitors, contributing significantly to the high-quality development of the cultural tourism economy in the Qinghai and Tibet regions [1] - The company has implemented an innovative operational mechanism combining travel agencies and tour groups, enhancing the overall travel experience [1] - The company has introduced customized products such as red-themed educational tours and ecological tourism, along with special trains like "Sky Mirror" and "Silk Road Dream Enjoyment" to meet diverse travel needs [1] Group 2 - The company has completed comfort and accessibility upgrades, creating two sets of inclusive tourist train sets, with all inbound trains featuring oxygen-enriched sleeping cars [2] - A composite service team consisting of guides, attendants, and medical staff provides comprehensive support, including health monitoring and cultural explanations throughout the journey [2] - The travel design allows for night departures and daytime sightseeing, enabling tourists to enjoy the scenic beauty of the snow-covered regions while resting [2]
川渝黔三地元旦假期预计发送铁路旅客785万人次
Xin Lang Cai Jing· 2025-12-31 13:45
Group 1 - The core point of the article is that the China Railway Chengdu Bureau Group Co., Ltd. anticipates a total of 7.85 million railway passengers during the New Year holiday period from December 31, 2025, to January 4, 2026 [1][3] - The passenger flow during the holiday will primarily consist of family visits, tourism, friend visits, and student travel, with direct passenger flow mainly directed towards Beijing, Shanghai, Guangzhou, and Xi'an [3] - Key railway lines expected to see significant passenger traffic include the Chengdu-Chongqing High-Speed Railway, Xining-Chengdu High-Speed Railway, Chengdu-Guizhou Railway, and others, indicating a broad travel range and concentrated travel times [3] Group 2 - To accommodate the expected passenger volume, the Chengdu Railway Bureau plans to operate 1,040.5 pairs of passenger trains, including 145.5 additional pairs, enhancing capacity on key routes [3] - The bureau will dynamically adjust train capacity based on ticket sales and passenger flow predictions during the holiday [3] - Special tourist trains, such as the "Panda Special Train" from Anjing to various destinations, will be introduced to provide more travel options for holiday travelers [3]
青藏集团公司2025年开行旅游列车129列 创历史新高
Zhong Guo Xin Wen Wang· 2025-12-31 06:38
青藏集团公司2025年开行旅游列车129列 创历史新高 中新网西宁12月31日电 (祁增蓓 周悦翔 尤东方)31日,中国铁路青藏集团有限公司(以下简称"青藏集团 公司")发布消息称,2025年,青藏高原旅游热度持续攀升,全年累计开行旅游列车129列,服务游客超3 万人次,开行数量与服务游客量均创历史新高。 据悉,旅游列车游客中,"银发族"游客占比超70%,成为高原铁路旅游的核心客群。驶往西藏方向旅游 列车全年开行24列、服务游客9300余人次,同样刷新了历史纪录,为青藏两省区文旅经济高质量发展注 入动能。 资料图为2025年3月26日,青海西宁直达西藏林芝的"大美青海·幸福西藏"入藏旅游专列开行,旅客 准备登车。马铭言摄 同时,青藏集团公司打造六条精品线路,涵盖西宁经格尔木至敦煌、西宁经兰新/格库铁路至新疆、西 宁至西藏、西宁至茫崖及海晏等热门方向,并延伸开行大柴旦方向专列,串联青海湖、茶卡盐湖、大柴 旦翡翠湖、黑独山、可可西里、雅鲁藏布江大峡谷等标志性景观,形成"一线多游、一票到底"的黄金旅 游带。 此外,青藏集团公司不断深化"一车一线一主题"创新模式,推出红色研学、生态旅游等定制化产品,开 行"天空之境" ...
新华鲜报·“十四五”发展亮点丨1.65万家A级景区!越来越“美”的旅游
Xin Hua Wang· 2025-12-04 01:29
Core Insights - The article highlights the significant growth in China's tourism sector during the "14th Five-Year Plan" period, with approximately 2,600 new A-level scenic spots established, bringing the total to 16,500 [1] - The "15th Five-Year Plan" aims to enhance the quality of tourism services and diversify high-quality tourism products, contributing positively to economic and social development [1] Group 1: Tourism Development - The introduction of 40 national-level tourist resorts, 204 national-level leisure streets, and 345 national-level night cultural and tourism consumption clusters showcases the expansion of tourism infrastructure [1] - The article emphasizes the accessibility of beautiful scenic spots and the variety of experiences available to tourists, with over 1,597 key rural tourism villages and towns and more than 1,400 provincial-level resorts and leisure areas [1] Group 2: Industry Integration - The integration of tourism with agriculture, industry, and sports has extended the industry chain and fostered new growth points, promoting rural tourism tailored to local conditions [2] - The transformation of industrial production lines and heritage sites into tourism products illustrates the potential of the "tourism+" model, which is gaining traction [2] Group 3: Technological Advancements - The development of smart tourism has accelerated, with 36 smart tourism solutions and 39 examples of age-friendly smart tourism, enhancing the overall visitor experience [2] - The article notes the increasing emphasis on technology in tourism, making services more personalized and immersive [2] Group 4: Visitor Experience - The tourism industry is focusing on diverse and personalized visitor needs, leading to the emergence of customized travel options, educational tours, family trips, and popular cruise and yacht experiences [5] - The recovery of the tourism sector post-pandemic is evident, with domestic travel and spending showing high growth rates, indicating a robust rebound [5] Group 5: Future Outlook - The tourism sector is positioned to better serve quality living, promote economic development, and enhance cultural exchange, contributing to China's modernization goals [6]