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消费遇坑别慌张,提前用好投诉平台能避雷
Xin Lang Cai Jing· 2026-01-06 02:24
Group 1 - The article emphasizes the importance of utilizing consumer complaint platforms to avoid potential issues before making purchases [2][11] - It suggests that consumers should conduct background checks on businesses by reviewing complaint records, especially in high-frequency sectors like food delivery and e-commerce [2][11] - The article highlights that this proactive approach not only helps consumers avoid problematic merchants but also pressures companies to improve service quality through public accountability [2][11] Group 2 - When facing consumer disputes, the article outlines a multi-faceted complaint system in China, allowing consumers to choose appropriate channels based on the nature of their issues [3][12] - The most authoritative complaint channel is the national 12315 platform, which connects directly to market regulatory authorities and has legal enforcement capabilities [4][13] - Other specialized regulatory bodies exist for specific industries, such as banking, insurance, and tourism, providing targeted support for related disputes [4][14] Group 3 - Directly contacting the official customer service of the involved company is often the first step in resolving issues efficiently [5][15] - Media and public complaint platforms serve as effective supplements when official channels are slow or unresponsive, creating public pressure on companies to address consumer complaints [6][15] - The article mentions the Black Cat Complaint platform as a notable example, which offers a user-friendly interface and transparency in complaint handling [6][16] Group 4 - Effective complaint strategies include retaining all relevant evidence, clearly describing the issue, and utilizing a combination of complaint channels to increase the likelihood of resolution [8][17] - Consumers are encouraged to maintain a rational approach in their claims, which contributes to a fairer market environment [9][18] - The article concludes that understanding and effectively using various complaint platforms is a valuable skill for modern consumers [9][18]
基金研究周报:权益蓄势,金银回调(12.29-1.2)
Wind万得· 2026-01-03 22:38
图 一周摘要 图 市场概况 :上周A股市场整体呈现震荡调整格局,主要宽基指数涨跌分化,成长与中小盘风格相对承 压,市场结构性特征显著。上证指数微涨0.13%,收于3,968.84点,表现相对稳健;深证成指下跌 0.58%,创业板指下跌1.25%,创业板50下跌1.50%,均录得负收益。值得一提的是,港股开年第一个交 易日开门红,恒生科技上扬4%,传递出外围资金对新兴市场的积极信号,市场在结构分化中酝酿新的 向上动能。 01 全球大类资产回顾 上周全球主要市场呈现分化格局,美国股市普遍回调,三大股指跌幅均超1%;欧洲市场温和反弹,法 国CAC40以1.13%升幅领涨;亚洲新兴市场显著走强,韩国综合指数上涨4.36%,恒生指数上涨2.01%。 贵金属整体回调,白银与黄金价格显著下行;有色金属延续强势,铜、铝价格上行,受供应扰动与全球 流动性预期支撑;能源市场分化,原油温和上涨,天然气大幅下挫。 美元指数在近一周内稳步上行,从98.03升至98.46,累计上涨0.43%。尽管全球风险资产波动,美元获 得一定支撑,主要受美国国债收益率温和回升及澳元等商品货币相对走弱影响。 图表1:全球大类资产收益表现 单位:% 行业 ...
消费前先看这些,避开外卖、快递里的“坑”
Xin Lang Cai Jing· 2025-12-26 01:39
最近,你是否也遇到过外卖送餐慢、快递丢件、或者食物里吃出异物的糟心事?在消费频次高、维权相 对容易的领域,这类问题尤为常见。很多消费者因为不知道如何提前"避坑",导致事后投诉无门、心力 交瘁。其实,在消费前花几分钟了解一下投诉信息和平台,就能大幅降低"踩雷"风险。今天,我们就来 聊聊如何在消费前利用现有信息渠道保护自己,尤其在外卖、快递、食品等日常高频消费中。 一、为什么要在消费前关注投诉信息? 1. 全国12315平台 这是市场监管总局主办的官方投诉举报渠道,支持网站、APP、小程序、电话等多种方式接入。无论是 商品质量、服务承诺还是广告虚假,都可以通过12315反映。它的优势在于对接各地市场监管部门,对 企业的约束力较强,适合涉及明确违规、需要行政执法介入的纠纷。 2. 12305邮政业申诉平台 如果你经常网购或寄快递,这个平台应该不陌生。它是国家邮政局设立的专门处理邮政、快递服务投诉 的渠道,对快递延误、丢失、损毁、服务态度等问题有较强的针对性。很多快递企业对其转办的投诉响 应速度较快,因为涉及行业考核。 3. 12328交通运输服务监督电话 涉及网约车、出租车、货运等出行相关的消费纠纷,可以拨打123 ...
中美股票市场差异,真有那么大?
雪球· 2025-12-15 13:01
Group 1 - The core viewpoint of the article discusses the performance comparison between A-shares and U.S. stocks, indicating that A-shares may not underperform U.S. stocks as commonly perceived [4][6]. - From 2005 to December 5, 2025, the S&P 500 and CSI 300 indices increased by 748.25% and 574.74% respectively, translating to annualized returns of 10.72% and 9.52%, showing that the performance gap is not as significant as believed [7][9]. - The overall growth rate of A-share listed companies from 2005 to present is higher than that of U.S. stocks when excluding valuation changes [11]. Group 2 - The industry distribution of listed companies in both markets is gradually converging, with A-shares showing increasing exposure to technology sectors [12][18]. - The combined weight of Information Technology and Communication Services in the CSI 300 is 22%, while in the broader Chinese equity market, it reaches 30.2%, indicating a shift towards technology [16][18]. - The industry distribution in the Chinese market has evolved significantly since 2011, reflecting the rapid transformation of the Chinese economy [18]. Group 3 - The volatility of A-shares is notably higher than that of U.S. stocks, which affects investor behavior and overall investment experience [21][22]. - To improve the investment experience in A-shares, reducing market volatility is deemed essential, rather than solely focusing on enhancing the fundamentals of listed companies [23][24]. - Recent regulatory measures aim to lower the volatility of A-shares, indicating a potential for improved investor experience in the future [25]. Group 4 - Overall, the long-term performance of A-shares is not significantly inferior to that of U.S. stocks, but the volatility in A-shares has historically led to varied investor experiences [27]. - The trend towards decreasing volatility in A-shares is expected to continue, potentially leading to better investment outcomes for broad market indices [27].
风偏修复下科技板块领涨
风偏修复下科技板块领涨 ——全球股市立体投资策略周报 11 月第 4 期 本报告导读: 上周全球指数明显反弹,股指波动率回落,全球科技板块领涨。资金面上,戴利等 联储官员支持 12 月降息,12 月联储降息预期回升。基本面上,AI 泡沫担忧暂缓, 港股美股科技盈利预期均上修,欧美经济高频景气预期有所回落。 投资要点: 证 券 研 究 报 告 请务必阅读正文之后的免责条款部分 策 略 研 究 海 外 策 略 研 究 策略研究 /[Table_Date] 2025.12.02 2025-12-02 [Table_Summary] 市场表现:上周全球市场反弹。股市方面,MSCI 全球+3.3%,其中 MSCI 发达市场+3.4%、MSCI 新兴市场+2.2%。债市方面,中债利率上 行,美债利率下降。大宗方面,银价涨跌幅居前,天然气跌幅居前。 汇率方面,美元贬,英镑升,日元升,人民币升。上周全球科技板 块明显反弹,材料、工业、金融板块涨幅也居前。 交投情绪:上周欧股成交放量,美股/亚股缩量,股指波动率回落。 从成交看,上周英股、德股、法股成交上升,美股、日股、韩股、 港股与 A 股成交下降。从投资者情绪看,港股投资者 ...
全球股市立体投资策略周报 11 月第 4 期:风偏修复下科技板块领涨-20251202
风偏修复下科技板块领涨 [Table_Authors] 吴信坤(分析师) ——全球股市立体投资策略周报 11 月第 4 期 本报告导读: 上周全球指数明显反弹,股指波动率回落,全球科技板块领涨。资金面上,戴利等 联储官员支持 12 月降息,12 月联储降息预期回升。基本面上,AI 泡沫担忧暂缓, 港股美股科技盈利预期均上修,欧美经济高频景气预期有所回落。 投资要点: | | 021-23154147 | | --- | --- | | | wuxinkun@gtht.com | | 登记编号 | S0880525040061 | | | 陈菲(分析师) | | | 021-23187260 | | | chenfei4@gtht.com | | 登记编号 | S0880525040127 | 证 券 研 究 报 告 请务必阅读正文之后的免责条款部分 策略研究 /[Table_Date] 2025.12.02 [Table_Report] 相关报告 每周海内外重要政策跟踪(25/11/28) 2025.11.28 南向资金流入电商零售规模创 10 月以来新高 2025.11.28 一页纸精读行业比较数据:11 ...
华尔街AI多空大战白热化!桥水大幅减持、大空头激进做空、巴菲特首次建仓!
私募排排网· 2025-11-19 10:00
Core Viewpoint - The article discusses the significant divergence in AI investments among major Wall Street financial institutions, highlighting contrasting strategies and positions taken by firms like Bridgewater, Berkshire Hathaway, and Michael Burry's Scion Asset Management [2][3][6]. Group 1: Investment Actions of Major Firms - Bridgewater drastically reduced its holdings in Nvidia by 65% to 2.51 million shares, moving it from the third to the sixth largest position in their portfolio [3][4]. - Michael Burry's Scion Asset Management initiated a substantial short position, acquiring approximately $1.87 billion in put options for Nvidia and $9.12 billion for Palantir, representing nearly 80% of his fund's total holdings [6][7]. - Citigroup also significantly cut its exposure to AI stocks, reducing its Nvidia holdings by about 28% and increasing its put options on Nvidia by 67% [8][9]. Group 2: Market Reactions and Trends - Following the release of Q3 earnings reports, major tech stocks experienced volatility, with Nvidia dropping over 4% and Microsoft declining more than 3% in two trading days, while Google saw a nearly 3% increase [2][6]. - The article notes that the current market environment resembles the 1998-1999 internet bubble, with concerns about overvaluation in the AI sector [5][6]. - Morgan Stanley and other firms are optimistic about Nvidia's upcoming earnings, predicting revenues could exceed $55 billion, with guidance as high as $63-64 billion [15]. Group 3: Notable New Investments - Berkshire Hathaway made headlines by purchasing 17.84 million shares of Google, marking its first investment in the tech giant, which now represents a significant position in their portfolio valued at $4.34 billion [11][12]. - In contrast, Invesco's top five purchases in Q3 were all tech stocks benefiting from the AI wave, including Nvidia, Apple, and Google, indicating a strong belief in the sector's growth potential [16].
H股ETF(510900)将启用“恒生中国企业ETF”新简称
Mei Ri Jing Ji Xin Wen· 2025-11-17 03:45
Group 1 - The core viewpoint of the article is that E Fund Management has officially changed the name of its H-share ETF (510900) to "Hang Seng China Enterprises ETF" starting from November 18, 2025, aligning the name with the underlying index for better investor understanding [1] - The Hang Seng China Enterprises Index has evolved since its inception in 1994, initially covering only state-owned enterprises and later including red-chip stocks and private enterprises, now representing "core assets of Hong Kong-listed Chinese companies" [1] - The index currently consists of core enterprises rooted in the Chinese mainland market, focusing on the "China mainland story," with major companies like Tencent, Meituan, and Xiaomi, where consumer discretionary, information technology, and communication services account for over 60% of the index [1] Group 2 - The name change to "Hang Seng China Enterprises ETF" reflects a modernization effort and aligns with the index's essence, continuing E Fund's initiative for standardized naming of ETFs [1] - E Fund has taken the lead in the industry this year by batch-adjusting the names of its ETFs, achieving a standardized naming convention of "index name + ETF" or "index name + ETF + company name," enhancing investor recognition and searchability [1]
冬季旅游避坑指南:消费前如何提前识别风险与投诉渠道
Xin Lang Cai Jing· 2025-11-06 03:25
Core Viewpoint - The article emphasizes the importance of consumer awareness and effective complaint channels during the winter season, which sees a rise in seasonal consumption activities such as ice and snow tourism, hot spring vacations, and holiday shopping [1][8]. Group 1: Identifying Risks Before Consumption - Consumers are encouraged to research merchants' reputations and service quality before making payments or placing orders to avoid potential pitfalls [1]. - Key methods for risk identification include checking online reviews on platforms like Meituan, Dazhong Dianping, and Ctrip, focusing on negative feedback to gauge service reliability [6]. - Consumers should also investigate whether a business has a history of complaints, particularly in areas like bundled sales or refund delays, to assess service reliability [6]. - Awareness of common dispute types in specific industries during peak seasons can help consumers verify details more effectively [6]. Group 2: Complaint Channels - Official administrative complaint channels include the national 12315 platform, which handles various consumer rights issues, and the 12345 government service hotline for local grievances [3]. - Industry self-regulatory organizations, such as the China Travel Service Association, can provide effective resolution in specific sectors [3]. - Third-party online complaint platforms like Black Cat Complaints offer quick and user-friendly options for consumers seeking to resolve issues with businesses [3][7]. Group 3: Features of Black Cat Complaints - Black Cat Complaints supports multiple submission methods, including website, app, and mini-program, enhancing user convenience [4]. - The platform has a robust enterprise response mechanism, featuring modules like "Enterprise Reply Ranking" to encourage businesses to address consumer issues proactively [5]. - Users can track the status of their complaints in real-time, with clear categorization and matching to the appropriate customer service representatives [7]. Group 4: Choosing the Right Complaint Channel by Industry - Different industries require tailored complaint approaches; for example, tourism and hotel issues are best addressed through Black Cat Complaints or the 12301 tourism hotline [8]. - Telecommunications and network package complaints can be directed to the Ministry of Industry and Information Technology's complaint platform in addition to 12315 [8]. - Financial and insurance disputes should be prioritized through the 12378 hotline of the China Banking and Insurance Regulatory Commission [8]. Group 5: Conclusion - The article concludes that rational consumption and effective use of complaint tools are essential for enjoying the winter season while minimizing disputes [8][9].
美股策略月报:大盘成长风格领先,科技板块是主线-20251103
Eddid Financial· 2025-11-03 11:24
Group 1 - The core view of the report indicates that the growth style in the US stock market is leading, with the technology sector being the main focus [1][2] - The report highlights that the expected earnings growth for the Nasdaq index is 13.2% year-on-year, while the S&P 500 is expected to grow by 8.7% [5][18] - The report emphasizes that the capital expenditure of the top ten technology companies is projected to reach $398.2 billion in 2025, a year-on-year increase of 58.3%, which directly drives the earnings growth of the S&P 500 [6][40] Group 2 - The report notes that investor confidence in the US economy and stock market has been continuously recovering since May 2025, with a positive trend strengthening [12][15] - The report states that 83% of S&P 500 companies reported actual earnings per share (EPS) exceeding expectations in Q3 2025, marking the highest level in nearly 17 quarters [41][45] - The report indicates that the technology sector is expected to lead earnings growth in 2025 and 2026, with significant contributions from companies with strong AI capabilities [50][55] Group 3 - The report discusses the performance of large-cap growth stocks, which have outperformed small-cap stocks in five out of seven time dimensions analyzed [46][49] - The report suggests that the current resilient US economy, combined with a rate-cutting cycle, will continue to favor large-cap growth stocks in the market [46][50] - The report highlights that the technology sector, particularly companies with strong AI capabilities, will be the main beneficiaries of future market trends [50][55]