Core Insights - Haier Smart Home is leveraging technological and industrial innovation to enhance its production capabilities amidst the global trend of smart and green appliances [1] - The company emphasizes user-centric development to strengthen its core competitiveness [1] User Insights and Innovation - The Chinese consumer market is undergoing significant changes, with a long-term trend of consumption upgrading and a current focus on rationality, where users are more cautious about product quality, price, and service experience [3] - Sales of products like the "Lazy Multi-Tub Washing Machine," "Mai Lang Refrigerator," and "Mai Lang Small Blue Bottle Water Heater" are increasing, reflecting the intertwining of consumption upgrading and rationality [3] - Haier Smart Home has increased R&D investments to cater to the specific needs of different demographics, including young people, the elderly, and women [3] - The company has embraced digital transformation across its supply chain, manufacturing, and marketing, significantly improving operational efficiency and market responsiveness [3] - Innovative marketing strategies, including live streaming, have helped the executive team connect more closely with users [4] Global Localization and Competitiveness - Haier Smart Home has developed a unique global user insight by serving over 1 billion users, successfully transitioning from exporting products to localized operations and becoming a preferred brand in local markets [5] - The "three-in-one" deep localization strategy is crucial for global success, with R&D, manufacturing, and marketing rooted in local markets [5] - The "Ren Dan He Yi" model enhances local team motivation by linking employee compensation to the value created for users [5] - Global resources and local innovations support precise market adaptations, exemplified by products tailored to regional needs, such as the Profile series washing machine in North America [5] ESG and Sustainable Development - Haier Smart Home integrates ESG principles into its overseas operations, creating job opportunities and economic value for local communities, which builds long-term brand trust [6] AI Empowerment and Smart Home Ecosystem - Artificial intelligence is seen as a key driver for future development, enhancing supply chain optimization, precise marketing, and smart manufacturing [7] - AI technologies are also pivotal in product innovation and creating smart home scenarios, addressing real user pain points [7] - The company is developing the "Home GPT" model for proactive smart home services, enhancing user comfort and experience [7] Competitive Advantages and Future Outlook - Haier Smart Home's nearly 40 years of experience in the appliance industry provides deep insights into user needs, supporting its comprehensive hardware development capabilities [9] - The company aims to strengthen its integrated capabilities in hardware, software, and scenarios while maintaining innovation vitality [9] - Haier Smart Home is committed to driving the entire industry chain's growth, likening its goal to building a "tropical rainforest" ecosystem through collaboration with suppliers, government, and users [9] - The company expresses confidence in the future of manufacturing in Qingdao, advocating for the development of strategic emerging industries and new service consumption scenarios [9]

在全球家电产业智能化、绿色化浪潮奔涌之际，海尔智家（600690）作为行业龙头如何以科技创新和产 业创新融合发展锻造新质生产力？其全球化布局与智能生态战略又将如何深化？公司董秘刘晓梅近日接 受中国证券报记者专访，解码了海尔智家以用户需求为核心锻造核心竞争力的实践路径。 ● 本报记者张鹏飞 她以市场数据为证：海尔智家旗下的"懒人多筒洗衣机""麦浪冰箱""麦浪小蓝瓶热水器"等产品品类销量 持续增长，这正是消费升级与理性化交织演进下的生动注脚。 "在竞争白热化的国内市场，植根于海尔基因的，始终是'以用户为中心'。"在刘晓梅看来，研发的精准 化至关重要。多年来，海尔智家持续加大研发投入，针对年轻人、银发族、女性用户等不同群体的细分 需求进行产品创新。 "例如，捕捉年轻用户对智能与'懒人友好'的诉求，同时响应'银发经济'崛起下60后用户对智能化场景解 决方案的更高期待，我们推出的相关产品深受市场追捧。"刘晓梅告诉记者。 在运营数字化方面，海尔智家全面推进数字化转型，贯通供应链、制造和营销环节，显著提升了运营效 率与市场响应速度，"数字化转型助力我们的销售费用率实现连续三年优化。" 值得一提的是，公司大胆变革营销方式，创 ...

Core Insights - Haier Smart Home is leveraging technological and industrial innovation to enhance productivity and deepen its global strategy in the context of the smart and green appliance industry [1] User Insights - The company recognizes a long-term trend of consumption upgrading, with current consumer behavior showing a rational focus on product quality, price, and service experience [1] - Sales of products like the "Lazy Multi-Tub Washing Machine," "Wheat Wave Refrigerator," and "Wheat Wave Small Blue Bottle Water Heater" are increasing, reflecting the intertwining of consumption upgrading and rationality [1] - Haier Smart Home emphasizes user-centric research and development, increasing investment to cater to diverse user groups such as young people, the elderly, and women [1] Digital Transformation - The company is advancing digital transformation across supply chain, manufacturing, and marketing, significantly improving operational efficiency and market responsiveness [2] - Innovative marketing strategies, including live streaming by executives, have fostered closer interactions with users, allowing for real-time feedback collection [2] Global Localization - Haier Smart Home has developed a unique global user insight by serving over 1 billion users, successfully transitioning from product export to localized operations and becoming a preferred brand [3] - The "three-in-one" deep localization strategy involves embedding research, manufacturing, and marketing in local markets [3] - The "user-unit" model enhances local team motivation and creativity by linking employee compensation to user value creation [3] AI Empowerment - Artificial intelligence is seen as a key driver for future development, optimizing supply chain, precision marketing, and smart manufacturing processes [4] - AI is also pivotal in product innovation and creating smart home scenarios, addressing real user pain points [4] - Haier Smart Home's extensive experience in the appliance industry provides a deep understanding of user needs, supporting its comprehensive hardware development capabilities [5] Ecosystem Development - The company aims to build a "tropical rainforest" ecosystem by collaborating with suppliers, government, and users for mutual growth [5] - Localized agile supply chains support rapid product iteration and innovation, while government policies aid in smart manufacturing upgrades [5] - Haier Smart Home expresses confidence in the future of manufacturing in Qingdao, advocating for the development of strategic emerging industries and new service consumption scenarios [5]

Group 1 - The core viewpoint of the article highlights Haier Smart Home's recognition as the "2025 ESG Model Enterprise" due to its comprehensive green development model and social value practices [1] - The company implements a "6-Green" strategy that covers the entire supply chain, transforming ESG concepts into tangible consumer experiences [3][4] - Haier Smart Home has established strict "green rules" for suppliers, prioritizing energy-efficient and environmentally friendly materials in procurement [3] Group 2 - In product design, Haier Smart Home has introduced energy-efficient appliances, such as the Mai Lang refrigerator, which consumes less than 1 kWh per day, and the Leader washing machine, which has become a top seller [4] - The company has built the largest home appliance recycling network in China, recovering nearly 8 million old appliances in 2024, and participates in recycling initiatives in Europe and the US [6] - Haier Smart Home's ESG practices extend to global social responsibility, including building over 400 Hope Schools in China and donating energy-efficient air conditioners in Thailand [6] Group 3 - The company promotes transparency in governance, with public executive compensation, traceable supply chain carbon emissions, and real-time updates on environmental data [6] - Haier Smart Home aims to make ESG principles a part of everyday life, continuing to innovate in sustainable development [6]

Core Insights - Haier Smart Home has been recognized for the fourth consecutive year in the 2025 China ESG Influence List, maintaining its position as the industry leader due to its commitment to sustainable development [1][2]. Group 1: ESG Performance - The company implements a "6-Green" strategy, creating a complete green chain from product design to recycling [1]. - Haier has launched numerous energy-efficient products globally, such as the award-winning Mailang refrigerator, which consumes less than one kilowatt-hour per day and sold 400,000 units within two quarters [1]. - The Leader washing machine, popular among young consumers, achieved sales of over 20,000 units within 16 hours of its launch [1]. - In Europe, the Haier X11 washing machine is 60% more energy-efficient than the European A-grade standard [1]. - Haier air conditioners in Southeast Asia utilize AI to optimize energy consumption, providing users with visualized energy usage [1]. Group 2: Recycling Initiatives - Haier has established the industry's first recycling interconnected factory, achieving over 95% resource utilization from disassembled electronic waste [3]. - The company has expanded its old appliance recycling network globally, including regions like New Zealand, the UK, France, Italy, and Singapore [3]. - Haier Europe has joined the EU WEEE Recycling Alliance, while GE Appliances collaborates with the U.S. EPA to reduce carbon emissions [3]. Group 3: Social Responsibility - Haier has built over 400 Hope Schools in China, making it the leading enterprise in the Central Youth League's Hope Project [3]. - The company extends its care globally through donations, internships, and sports activities, fostering social value [3]. - Haier adheres to principles of "integrity management, standardized governance, and information transparency" to ensure sustainable development [3]. Group 4: Future Commitment - Haier Smart Home plans to continue its journey towards sustainable development, leveraging technological innovation and social responsibility to create positive impacts for global users [4].

Core Insights - Haier Smart Home has successfully redefined global home appliance standards through innovative product designs that resonate with consumer needs [1][3][5] Financial Performance - In Q1 2025, Haier Smart Home reported a revenue of 79.12 billion yuan, representing a 10% year-on-year growth [1] - The net profit attributable to shareholders reached 5.49 billion yuan, up 15% year-on-year, while the net profit excluding non-recurring items was 5.364 billion yuan, reflecting a 15.61% increase [1] Consumer-Centric Innovation - The company has engaged deeply with consumers, turning feedback into successful products like the "lazy three-tub washing machine," which sold over 20,000 units within 16 hours of launch [3][6] - The "Milan Wave" refrigerator's design and name were chosen through user voting, leading to over 400,000 units sold within two quarters [8] Technological Advancements - Haier's high-end brand Casarte introduced the world's first AI-powered home appliances that can recognize fabric types and adjust cooking modes based on family size, enhancing user convenience [3][6] Global Market Strategy - Haier Smart Home's overseas revenue grew by 13% in Q1, with significant growth in North America (over 10%) and emerging markets like South Asia (over 30%) and the Middle East (50%) [10] - The company is expanding its global supply chain, with new AI-enabled factories set to enhance production capabilities [10] User Engagement and Customization - By utilizing AI and digital technologies, Haier has transformed users from passive consumers to active co-creators, fostering emotional connections with products [6][8] - The company tailors its offerings to meet regional needs, such as energy-efficient appliances for Europe and UV sterilization features for Southeast Asia [10]

导 语：海尔智家Q1业绩的超预期表现，既是其全球化战略与用户思维的阶段性成果，也为家电行业的战局'升维'拉开序幕。 作为一个以自有品牌出海的中国家电品牌，海尔智家能让世界各地的用户都有满意的使用体验，难度不可谓不大。 比如在节能环保最严苛的欧洲，用户对于家电的选择会以环保节能为主。基于这样的用户需求，海尔智家推出的X11洗衣机，比欧洲A级能耗节能 60%。 在东南亚地区，用户的需求又有了明显的差异。由于当地气候炎热，空调几乎一年四季不停，因此节能省电成为用户的一大需求。海尔智家推出的 UV COOL VOICE系列空调，可以通过AI节能功能，实现电量可视化，为当地用户提供节能省电的解决方案。 而在中东非地区，气候炎热干燥，尤其是夏季，温度常常突破40度以上，甚至在一些极端情况下，温度可以达到50度。而大多数空调在高温下无法 正常运转，海尔智家推出的uvc变频空调就解决了这一难题。 全球用户的细分需求也正在被海尔智家挖掘。在沙特，用户戴头巾、着长袍的穿衣传统下，海尔智家研发出了具有大袍子洗程序的超大筒径洗衣 机；在泰国，"会洗澡"的空调解决了当地人的空调清洗难题等等。 4月29日，海尔智家发布了2025一季报。 ...