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12家第三方火车票销售平台被约谈:要求及时整改加速包等误导性宣传
Xin Lang Cai Jing· 2026-02-12 03:21
Core Viewpoint - The Beijing Municipal Market Supervision Administration held an administrative interview with 12 major platforms involved in online train ticket sales to address significant consumer complaints regarding misleading practices in ticket sales [1]. Group 1: Compliance Requirements - Platforms are required to conduct a comprehensive review of their business models and service processes, prohibiting any indication that consumers can obtain priority ticket purchasing privileges through paid services [2]. - Platforms must rectify misleading promotions such as "accelerated packages," "dual channels," and "ticket monitoring" after tickets are sold out, and accept social supervision [2]. - Platforms are instructed to remove products that involve misleading promotions from their pages and adjust promotional content to avoid using images, text, or trademarks from 12306 that may mislead consumers into thinking there is a specific business collaboration with 12306 [2]. Group 2: Pricing Transparency - Platforms must ensure clear pricing, prominently reminding consumers of the content and prices of value-added services, and rectify issues where the displayed ticket price does not match the actual payment due to unclear value-added service notifications [2][3]. Group 3: Consumer Protection - The platforms are urged to fulfill their primary and social responsibilities by establishing a correct business philosophy that aims to facilitate travel for passengers rather than complicate it [3]. - Reports have highlighted that many third-party platforms mislead travelers into paying extra fees for services that do not guarantee ticket acquisition, as these services often repackage free ticket purchasing options provided by the railway department [6].
携程、去哪儿、飞猪、同程、美团、京东、航旅纵横、滴滴、高德地图、百度地图等平台,被约谈
Bei Jing Qing Nian Bao· 2026-02-12 02:52
Group 1 - The Beijing Municipal Market Supervision Administration held an administrative interview with 12 major platforms involved in online train ticket sales, including Ctrip, Qunar, Fliggy, Tongcheng, Meituan, JD.com, and others, to address prominent issues reported by the public [1] - The administration plans to intensify regulatory enforcement and crack down on illegal activities such as false ticket grabbing, inducement transactions, and price fraud [1] - The public is encouraged to supervise the services of third-party online train ticket sales platforms to promote the healthy development of the industry and maintain fair market competition [1]
12家火车票第三方购票平台被约谈
新华网财经· 2026-02-12 02:28
Group 1 - The core viewpoint of the article highlights the regulatory actions taken by Beijing's market supervision authority against major online platforms involved in train ticket sales due to consumer complaints about issues like false ticket grabbing and price fraud [1][3]. Group 2 - The Beijing market supervision authority will intensify regulatory enforcement to combat illegal activities such as false ticket grabbing and misleading transactions [3]. - A comprehensive review and rectification of platform pages will be conducted, including the removal of misleading promotional products and adjustments to promotional content to prevent consumer confusion regarding partnerships with 12306 [4]. - Platforms are required to ensure clear pricing, prominently display the content and prices of value-added services, and rectify issues where displayed ticket prices do not match actual payment amounts, thereby safeguarding consumer rights [4].
携程、去哪儿、飞猪、同程、美团、京东、航旅纵横、高铁管家、滴滴、高德地图、百度地图、腾讯地图等被约谈
Bei Jing Shang Bao· 2026-02-12 02:24
Core Viewpoint - The Beijing Municipal Market Supervision Administration has conducted an administrative interview with 12 major platforms involved in online train ticket sales, addressing significant issues raised by the public regarding these services [1][2] Group 1: Compliance Requirements - The administration has outlined four compliance requirements for the platforms, including the need to implement responsibility and social accountability, aiming to enhance customer experience [1] - Platforms are required to conduct a thorough review of their business models and service processes, prohibiting misleading promotions related to paid services for priority ticket purchasing [1] - There is a mandate to rectify misleading advertisements, including the removal of "accelerated packages," "dual channels," and "remaining ticket monitoring" promotions after tickets are sold out [1] - Platforms must ensure that their promotional content does not imply a partnership with the official ticketing service (12306) and must adjust their pages accordingly [1] - Clear pricing must be displayed, with significant reminders about the content and costs of value-added services to protect consumer rights [1] Group 2: Future Regulatory Actions - The Beijing Municipal Market Supervision Administration plans to intensify regulatory enforcement against fraudulent ticket purchasing, inducement transactions, and price deception [2] - The administration encourages public supervision of third-party train ticket sales platforms to promote healthy industry development and maintain fair market competition [2]
12家第三方火车票网络销售平台,被约谈
Di Yi Cai Jing Zi Xun· 2026-02-12 02:19
近日,北京市市场监督管理局组织携程、去哪儿、飞猪、同程、美团、京东、航旅纵横、高铁管家、滴 滴、高德地图、百度地图、腾讯地图等12家涉及火车票网络销售业务的主流平台,重点围绕群众反映强 烈的网络销售火车票突出问题召开行政约谈会。 ● 四是认真做好明码标价,显著提醒 增值服务内容和价格,及时整改因 增值服务提示不醒目导致火车票展 示价格和实际支付费用不一致问 题,切实保障消费者的知情权。 下一步,北京市市场监督管理局 将持续加大监管执法力度,依法严厉 打击虚假抢票、诱导交易、价格欺诈 等违法行为。同时,欢迎广大群众加 强对第三方火车票网络销售平台服务 的监督,共同推动行业规范健康发 展,维护公平竞争市场秩序。 来源|北京市市场监督管理局公众号 编辑|钉钉 メチ、同领寺旦传, 汇泪负百庆以 为平台与 12306存在特定业务合 作; ...
携程、去哪儿、滴滴等12家第三方火车票网络销售平台,被约谈
Guan Cha Zhe Wang· 2026-02-12 02:15
Core Viewpoint - The Beijing Municipal Market Supervision Administration has organized an administrative interview with 12 major platforms involved in online train ticket sales to address significant issues raised by the public regarding these services [1][2]. Group 1: Compliance Requirements - The administration has outlined four compliance requirements for the platforms: 1. Strictly implement principal and social responsibilities, promoting a correct business philosophy to facilitate travel for passengers [2]. 2. Conduct a comprehensive review of business models and service processes, prohibiting misleading promotions related to paid services for priority ticket purchasing, and rectify misleading advertisements such as "accelerated packages" and "dual channels" after tickets are sold out [2]. 3. Review and rectify platform pages to remove misleading promotional products, adjust promotional content, and prohibit the use of 12306 images, text, and trademarks that may mislead consumers into thinking there is a specific business cooperation with 12306 [2]. 4. Ensure clear pricing, prominently remind consumers of the content and prices of value-added services, and rectify issues where the displayed ticket prices do not match the actual payment due to unclear value-added service prompts [2]. Group 2: Regulatory Actions - The Beijing Municipal Market Supervision Administration will intensify regulatory enforcement, legally cracking down on fraudulent ticket purchasing, inducement transactions, and price fraud [2]. - The administration encourages the public to enhance supervision of third-party online train ticket sales platforms to promote the healthy development of the industry and maintain fair market competition [2].
12家第三方火车票网络销售平台,被约谈
第一财经· 2026-02-12 02:10
Group 1 - The Beijing Municipal Market Supervision Administration held an administrative interview with 12 major platforms involved in online train ticket sales, including Ctrip, Qunar, and Meituan, to address prominent issues raised by the public regarding online ticket sales [1] - The platforms are prohibited from using 12306 images, text, trademarks, etc., in a way that misleads consumers into believing there is a specific business collaboration with 12306 [3] - The administration emphasized the importance of clear pricing, requiring platforms to prominently display the content and prices of value-added services, and to rectify issues where ticket display prices do not match actual payment amounts, thereby protecting consumers' right to know [3] Group 2 - The Beijing Municipal Market Supervision Administration will continue to strengthen regulatory enforcement, aiming to severely crack down on illegal activities such as false ticket grabbing, inducement transactions, and price fraud [4] - The administration encourages the public to enhance supervision over third-party online train ticket sales platforms to promote a standardized and healthy industry [4]
事关火车票,12家网络销售平台被约谈
21世纪经济报道· 2026-02-12 02:07
Group 1 - The article highlights the importance of clear pricing and transparency in the sale of train tickets, emphasizing the need for platforms to rectify issues where displayed prices do not match actual payment amounts [2][3] - It mentions that the Beijing Market Supervision Administration will intensify regulatory enforcement against illegal activities such as false ticket sales, inducement transactions, and price fraud [3] - The article encourages the public to actively supervise third-party train ticket sales platforms to promote industry norms and healthy development [3] Group 2 - The article references various applications like Deepseek, Zhipu, and MiniMax that have recently launched, indicating a competitive landscape in the app market [4] - It notes that Qianwen and Ant Afu have reached the top two positions in the Apple App Store overall rankings, showcasing their popularity and market impact [4]
12家第三方火车票销售网络平台被约谈 严禁暗示付费可获优先购票权
Feng Huang Wang· 2026-02-12 02:02
Core Viewpoint - The Beijing Municipal Market Supervision Administration has held an administrative interview with 12 major platforms involved in train ticket sales to address consumer complaints regarding chaotic online ticket sales practices, aiming to regulate industry order and combat misleading advertising and price fraud [1] Group 1: Regulatory Actions - The regulatory body has set clear red lines for platform business models, specifically prohibiting any indication that consumers can obtain priority ticket purchasing privileges through "paid services" [1] - Misleading ticket purchasing features such as "accelerated packages," "dual channels," and "remaining ticket monitoring" will face comprehensive rectification and removal from major OTA platforms [1] Group 2: Service Clarity and Transparency - Platforms are required to clarify service boundaries and must not use technical barriers to induce consumer anxiety [1] - The use of images, text, and trademarks from 12306 for promotional purposes is strictly prohibited, aiming to eliminate visual suggestions of specific business cooperation with railway authorities [1] - Platforms must strictly implement clear pricing, prominently display the content and prices of value-added services, and resolve discrepancies between ticket prices and actual payments to ensure consumer rights to information and fair trading [1]
被约谈:携程、去哪儿、飞猪、同程、美团、京东、航旅纵横、高铁管家、滴滴、高德地图、百度地图、腾讯地图等
中国能源报· 2026-02-12 01:50
Group 1 - The Beijing Municipal Market Supervision Administration held an administrative interview with 12 major online train ticket sales platforms, including Ctrip, Qunar, Fliggy, Tongcheng, Meituan, JD.com, and others [1] - The focus of the meeting was on addressing prominent issues in online train ticket sales that have been strongly reflected by the public [1]