因为讨厌老罗而挺西贝。因为讨厌特斯拉和懂车帝而挺国产电动车。本身都是只看立场不看事实。前阵子给我妈买邮轮票在福冈下船，她看到我的特斯拉说，我看过那个电动车智能驾驶测试，一个都没过，智能驾驶不安全。我说，这你都知道？挺好的，智能驾驶确实还不安全。让更多的人知道智能驾驶还在早期，没有商家明里暗里宣传的那么牛逼和安全，这本身就是大大的功德啊。这次西贝也是一样，引发更多人了解预制菜的普及程度，和商家宣传上蒙骗的伎俩。尤其是老乡鸡的公告对比，还有更多坚持现炒的小店出来发声，乃至可能的推动立法透明。这能影响多少人的一日三餐，都是大大的功德。该死的企业赶紧死吧，根本没什么可惜和值得共情的，会有更好的企业顶上。 ...

Core Viewpoint - Xibei Catering Group issued an apology regarding the ongoing issues related to prepared dishes, announcing adjustments to be completed by October 1, 2025 [1] Group 1 - The company will implement a total of nine adjustments across its nationwide stores by the specified date [1] - One significant change includes replacing the "children's meal cod fish strips" with "freshly fried and baked large yellow croaker" [1] - The store manager clarified that the cod fish strips will not be made with large yellow croaker, as cod does not meet the conditions for on-site processing, leading to its removal from the menu [1]

Market Overview - The Shanghai Composite Index experienced narrow fluctuations, while the ChiNext Index showed stronger performance, with Ningde Times reaching a new high [1] - Game stocks performed strongly, with Xinghui Entertainment and Perfect World hitting the daily limit [1] - Pork stocks collectively surged, with Delisi and Aonong Biological reaching the daily limit [1] - The intelligent driving concept was active, with Zhejiang Shibao and Luchang Technology hitting the daily limit [1] - In contrast, the satellite internet concept declined, with Sanwei Communication dropping over 5% [1] - Overall, nearly 3,400 stocks in the Shanghai and Shenzhen markets declined, with a total transaction volume of 2.3 trillion [1] Hot Topics Autonomous Driving - The autonomous driving concept saw significant gains, with multiple stocks such as Suoling Co., Shikong Technology, and Zhejiang Shibao hitting the daily limit [3] - The Ministry of Industry and Information Technology announced a work plan for the automotive industry from 2025 to 2026, which includes promoting the approval of L3-level vehicle production [3] - The plan aims to enhance road traffic safety and improve relevant laws and regulations [3] Film and Entertainment - The film and entertainment sector continued to strengthen, with China Film and Xinghui Entertainment hitting the daily limit, and companies like Happiness Blue Sea and Mango Super Media also rising [7] - The National Day holiday in 2025 is expected to generate significant box office revenue, with many industry insiders expressing optimism about the ticket sales for that period [7] Prepared Dishes - The prepared dishes concept saw strong performance, with Delisi and Aonong Biological reaching the daily limit [9] - Industry analyst Zhu Danpeng suggested that the government should expedite the establishment of national standards for prepared dishes and implement a licensing system for companies [9] - The introduction of national standards is expected to enhance food safety and may increase costs by 15% to 30% due to new requirements [10]

Core Viewpoint - The recent apology from Xibei and the subsequent responses highlight a significant crisis in the company, driven by public backlash over its use of pre-prepared dishes, leading to a loss of consumer trust and brand reputation [1][4][11] Company Response - Xibei issued a letter of apology outlining nine corrective measures, but the tone remained defensive, suggesting a disconnect with consumer sentiment [1][4] - Founder Jia Guolong's initial reaction to criticism was to label detractors as "network black society," which escalated tensions rather than diffusing them [1][2] Crisis Management Failures - Jia's approach to crisis management has been criticized as a textbook example of poor public relations, characterized by a rigid decision-making structure that stifles dissent [4][9] - The decision to open kitchens nationwide for transparency backfired, revealing pre-prepared ingredients and leading to further public outrage [5][9] Consumer Perception and Trust Issues - There is a significant gap between the company's definition of "pre-prepared dishes" and consumer understanding, leading to confusion and dissatisfaction [6][11] - The high-end positioning of Xibei clashes with the perception of pre-prepared dishes as low-quality, resulting in a trust crisis among consumers [8][11] Industry Implications - The ongoing debate is pushing for clearer industry standards regarding pre-prepared dishes, with new regulations expected to emerge [11][12] - Consumer awareness and demand for transparency are increasing, with a notable percentage of consumers unwilling to accept pre-prepared dishes in high-end restaurants [11][12]

Core Viewpoint - The company, Xibei, acknowledges a significant gap between its production processes and customer expectations, committing to improve food preparation by shifting from centralized kitchen processing to on-site cooking in stores by October 1, 2025 [4][5]. Group 1: Changes in Food Preparation - Xibei will replace all dishes cooked with soybean oil to use non-GMO soybean oil [2]. - Children's meals will be adjusted to include freshly stir-fried beef rice and freshly made beef patties [2][3]. - The preparation of various dishes, such as fish fillets and pork dishes, will transition to on-site cooking [3][4]. Group 2: Commitment to Food Safety - The company is actively communicating with suppliers to shorten the shelf life of products while ensuring food safety and inventory turnover [5]. - Xibei emphasizes the importance of transparency and welcomes customer feedback for continuous improvement [5][7]. Group 3: Customer Engagement - The founder of Xibei, Jia Guolong, expresses a commitment to customer satisfaction, stating that the company will treat customers with utmost respect and transparency [5][7]. - Xibei invites customers to supervise the improvement measures and promises to keep them updated on changes [5][7].

Core Viewpoint - The company Xibei issued an apology on September 15, acknowledging a significant gap between its production processes and customer expectations, particularly in response to recent criticisms regarding the use of pre-prepared dishes in its restaurants [1][4]. Group 1: Company Response - Xibei plans to improve its food preparation methods by transitioning from centralized kitchen pre-processing to on-site cooking at its restaurants by October 1 [3]. - Specific changes include using non-GMO soybean oil for all dishes cooked with soybean oil, preparing children's beef rice dishes on-site, and switching from semi-finished pork chops to fresh pork ribs cooked at the restaurant [3]. - The company is actively communicating with suppliers to shorten product shelf life while ensuring food safety and inventory turnover [3]. Group 2: Background of the Incident - The controversy began on September 11 when influencer Luo Yonghao criticized Xibei for allegedly serving mostly pre-prepared dishes, calling it "disgusting" given the high prices [4]. - Xibei's founder, Jia Guolong, initially denied the claims and threatened legal action against Luo, asserting that the restaurant does not use pre-prepared dishes [4]. - Following media reports revealing the use of pre-processed ingredients in Xibei's kitchens, the company suspended kitchen tours to maintain food safety standards [5]. Group 3: Support and Public Perception - Despite the backlash, Yu Donglai, founder of the supporting company Pang Donglai, expressed confidence in Xibei's ability to address the issues and urged the public to help rather than harm the business [3][5]. - Jia Guolong acknowledged the need for transparency and indicated a willingness to learn from Pang Donglai's practices [3][5].

Core Viewpoint - Xibei has issued an official apology and announced adjustments to its food preparation processes to enhance customer experience and transparency, committing to implement these changes by October 1, 2025 [1][5][11]. Summary by Relevant Sections Adjustments to Food Preparation - All dishes using soybean oil will switch to non-GMO soybean oil [1][5]. - Children's meal beef rice will be prepared fresh in-store instead of using pre-made sauces [1][5]. - Children's beef patties will be made fresh on-site [1][5]. - Children's fish sticks will be made from fresh, whole fish, cooked on-site [1][5]. - Lamb skewers will be cut, skewered, and grilled fresh at the store [1][5]. - Pork chop dishes will use fresh pork ribs cooked on-site instead of semi-finished products [1][5]. - The meat in the flaky meat sandwich will be cooked fresh in-store [2][5]. - The shredded spicy chicken will be boiled fresh in-store [3][5]. - Oatmeal with pumpkin puree will be freshly cooked with real pumpkin slices added [4][5]. Customer Engagement and Transparency - The company is actively communicating with suppliers to shorten product shelf life while ensuring food safety and inventory turnover [5][11]. - Xibei encourages customers to provide feedback and suggestions for further improvements [5][11]. - The founder, Jia Guolong, emphasizes a commitment to transparency and customer satisfaction, stating that the company will learn from successful practices in the industry [5][11]. Impact of Public Discourse - The controversy began with a public statement by influencer Luo Yonghao, which led to a decline in customer traffic and revenue at Xibei locations [11]. - The incident has sparked broader discussions about the use of pre-prepared foods in the restaurant industry and the importance of consumer awareness regarding food preparation practices [12][15]. - Regulatory bodies are expected to enhance oversight of pre-prepared foods to ensure consumer rights and safety [17][18].

9月15日午间，西贝官微发布致歉信。西贝表示，为了满足广大顾客的需求，让顾客拥有更好的体验，西贝将尽可能把中央厨房前置加工工艺 调整到门店现场加工。 西贝表示2025年10月1日前，全国门店会陆续完成9条调整，包括儿童餐牛肉饼调整为门店现做牛肉饼；烤羊肉串调整为在门店现切、现串、 现烤；手撕椒麻鸡调整为生鸡在门店现煮。 全文如下： 随后罗永浩转发该微博并提出数个问题。 据媒体报道，9月12日晚，西贝连夜召开"1.8万名伙伴跟罗永浩之战"全员大会，贾国龙亲自出席了该会议。 据悉，此次"全员大会"目标主要是鼓舞员工，加油鼓气，扛住压力，服务好顾客。"把服务提升，把品质提升。"是前述会议关键词。 另外，在全员大会上，西贝宣布向一线员工发放500元补贴。据媒体报道，该项补贴已经到账，且西贝正在商讨进一步提升一线员工薪酬计 划。 背后是，门店受到"西贝预制菜"风波的舆论冲击，很多员工被网暴。一些门店甚至每天接到十几通辱骂电话。对贾国龙来说，稳定内部军 心，或许是当下最重要的事。 9月14日，西贝创始人、CEO贾国龙于当日凌晨在某微信群中发文提及了近期争议，并承认应对方式有误。"我应对方式有错，改。做饭的围 着吃饭的转， ...

Core Viewpoint - The company West B is making significant adjustments to its food preparation processes in response to customer feedback, aiming to enhance customer experience and ensure food safety by transitioning from centralized kitchen processing to on-site cooking by October 1, 2025 [1][11][15]. Summary by Sections Adjustments to Food Preparation - All dishes using soybean oil will switch to non-GMO soybean oil [1][11]. - Children's meal beef stew sauce will be prepared fresh at the store [2][11]. - Children's meal beef patties will be made fresh on-site [3][11]. - Children's meal cod fish sticks will be replaced with fresh-cut large yellow croaker, fried and grilled on-site [4][11]. - Grilled lamb skewers will be freshly cut, skewered, and grilled at the store [5][11]. - Pork chop with sauerkraut will use fresh pork ribs cooked on-site instead of semi-finished products [6][11]. - The braised meat in flaky meat sandwich will be prepared fresh at the store [7][11]. - Hand-shredded spicy chicken will be cooked fresh on-site [8][11]. - Oatmeal millet porridge will be freshly cooked at the store with added fresh pumpkin slices [9][11]. Customer Engagement and Transparency - The company expresses deep apologies for any confusion and emphasizes its commitment to food safety and compliance with national regulations [11][15]. - West B encourages ongoing customer feedback and aims to continuously improve its services [16][21]. - The founder, Jia Guolong, has committed to transparency and learning from industry best practices [16][21]. Public Reaction and Industry Context - The controversy began with a public statement by influencer Luo Yonghao, which led to a decline in customer traffic and revenue at West B locations [21][22]. - Discussions around "pre-prepared dishes" have raised consumer awareness regarding their right to know about food preparation practices [22][25]. - Regulatory bodies are emphasizing the need for transparency in the use of pre-prepared dishes in the restaurant industry to build consumer trust [26].

Core Viewpoint - Xibei has announced a series of changes in response to public criticism regarding the use of pre-prepared dishes, committing to improve food preparation practices by transitioning from central kitchen processing to in-store cooking by October 1, 2025 [1][3][4] Summary by Relevant Sections Company Response - Xibei's founder, Jia Guolong, issued an apology and acknowledged the need for improvement, stating that the company will adopt a transparent approach and learn from competitors [1][4] - The company plans to implement nine specific changes to its menu and food preparation methods by the deadline [3][4] Planned Changes - All dishes using soybean oil will switch to non-GMO soybean oil - Children's meals will be prepared on-site rather than using pre-prepared ingredients - Specific adjustments include: - Beef rice and sauce will be stir-fried in-store - Beef patties will be made fresh on-site - Fish will be cut and cooked fresh at the restaurant - Lamb skewers will be prepared fresh at the restaurant - Pork in sauerkraut will be cooked fresh - Various other dishes will also transition to fresh preparation methods [3][4] Market Reaction - The controversy has sparked increased interest in the pre-prepared food sector, with related stocks experiencing significant gains, such as Gai Shi Food rising over 10% [1]