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洗发水抽检不合格?兔头妈妈:未流入市场、已全部销毁
Guan Cha Zhe Wang· 2025-11-25 10:22
(文/解红娟 编辑/张广凯) 尽管一年前抽检不合格的未上市洗发水已被全部销毁,兔头妈妈仍决定公开致歉。 近日,兔头妈妈在微信公众号上发布了《关于兔头妈妈洗发水抽检情况说明》,文中兔头妈妈对2024年 4月品牌旗下一款洗发水(产品名称:儿童蚕丝润护洗发水「非按压泵款」)菌落抽检不合格一事致歉,表 示对消费者造成的困扰十分抱歉。 兔头妈妈在情况说明中指出,此次抽检不合格产品批次共计生产6864瓶,该批次产品未出库,未流入市 场及消费者手中。随后,兔头妈妈收到抽检报告后立即对生产工厂仓库内该批次产品进行封存并于2024 年8月全部销毁。 兔头妈妈强调,后续批次均按质量体系执行批次放行审核,确保每批次符合产品质量标准。 将时间倒回至2024年4月,彼时,广州市增城区市场监督管理局在2024年度化妆品专项抽检中,共抽检 了2066批次样品(含执法抽检),覆盖了从日常洗护到功效护理的9大品类,包括婴幼儿和儿童护肤 类、防晒类、洗发护发和清洁沐浴类、牙膏类等。 因抽检覆盖多品类、多品牌,且涉及实验室检测、数据复核等环节,整体流程耗时较长,直至2025年10 月14日广州市市场监督管理局才公布2024年度广州市化妆品专项抽检 ...
充电宝又召回!前三季营利双增,安克创新品控成市场焦点
Nan Fang Du Shi Bao· 2025-10-31 14:54
Core Viewpoint - Anker Innovations reported strong revenue growth in the first three quarters of 2025, but is facing challenges related to product recalls and cash flow issues, raising concerns about quality control and operational impact [2][3][10]. Financial Performance - The company achieved revenue of over 21 billion yuan, a year-on-year increase of 27.79%, with a net profit of 1.933 billion yuan, up 31.34% [2][5]. - In Q3 2025, revenue reached 8.152 billion yuan, a 19.88% increase, marking the lowest growth rate since Q1 2023 [3][5]. - The net profit for Q3 was 766 million yuan, a 27.76% increase, while the net profit excluding non-recurring items slightly decreased by 2.92% [5][6]. - Operating cash flow turned negative at -864 million yuan, a significant decline of 152.38% compared to the previous year [5][6]. Product Recalls and Quality Control - Anker has faced multiple product recalls, with over 2.38 million units recalled globally since 2025, leading to estimated direct costs between 432 million to 557 million yuan [2][8]. - The recent recall in Japan involved 410,000 power banks and over 100,000 Bluetooth speakers due to fire risks, coinciding with the critical shopping season [8][9]. - The company has been criticized for its quality control, particularly regarding supplier management, as evidenced by recalls linked to battery component issues [10]. Market Performance - Domestic revenue for the first three quarters was 697 million yuan, a 21.59% increase, while overseas revenue was 20.322 billion yuan, up 28.01%, accounting for over 96% of total revenue [7][8]. - Anker's reliance on overseas markets has been a significant driver of its revenue, with Japan being a key market [8][10]. Research and Development - Anker has adopted a "light asset + high R&D" model, increasing R&D expenses from 970 million yuan in 2022 to 1.946 billion yuan in the first three quarters of 2025, with an R&D expense ratio rising to 9.26% [10]. - New product launches, such as a 160W multi-port charger, have received positive market feedback, indicating ongoing innovation despite quality challenges [10].
被曝吃出虫卵、蜘蛛,“性价比之王”今麦郎争议缠身
凤凰网财经· 2025-10-31 12:34
Core Viewpoint - Recently, Jinmailang has faced public scrutiny due to consumer complaints about "insect eggs" found in instant noodles, raising concerns about product quality and safety [1][4][10] Group 1: Consumer Complaints - There have been multiple reports of foreign objects in Jinmailang products, including plastic pieces and insects, leading to significant consumer dissatisfaction [5][6][11] - Complaints on social media platforms like Xiaohongshu and Douyin have accumulated nearly 1600 entries, primarily related to food safety issues [4][12] - Consumers have expressed frustration with the company's customer service, citing difficulties in reaching support and inadequate responses to complaints [11] Group 2: Financial Performance - Jinmailang's revenue has declined significantly, dropping from 241.5 billion yuan in 2021 to 165.7 billion yuan in 2023, a decrease of 31.4% [14][18] - The company's instant noodle segment reported a revenue of 63.67 billion yuan in 2023, down 11.29% year-on-year [18] - Despite being a major player in the market, Jinmailang's market share remains low at 7.84%, with only a slight increase of 0.4% [17] Group 3: Quality Control Issues - The company has faced ongoing scrutiny regarding its quality control measures, particularly following incidents involving foreign objects in its products [11][19] - Past partnerships, such as with Wahaha for bottled water production, have ended due to quality concerns, further highlighting potential issues in production management [11][19] - The brand's historical focus on cost-effectiveness may be compromising product quality, necessitating a reevaluation of its operational strategies [19]
汽车行业半年记
Core Viewpoint - The automotive industry is undergoing a comprehensive regulatory revolution in the first half of 2025, focusing on standardization, legal compliance, and orderly development, driven by initiatives to combat "involution," optimize supply chain payment terms, and enhance product quality [2]. Group 1: Fair Market Competition - The key theme for the automotive industry in early 2025 is establishing fair market competition, with significant emphasis on combating "involution" [3]. - The National People's Congress highlighted the dangers of "involution" competition and called for regulatory measures, leading to the Ministry of Industry and Information Technology's commitment to address this issue [3][4]. - Despite regulatory efforts, a new wave of price wars emerged in May, with companies offering substantial discounts, leading to increased market anxiety and reduced profit margins [3][4]. Group 2: Supply Chain Relationship Restructuring - The government has introduced measures to address overdue payments to businesses, which is crucial for improving the business environment in the automotive sector [8]. - The revised "Regulations on the Payment of Funds to Small and Medium-sized Enterprises" mandates payment within 30 to 60 days, with penalties for delays, significantly impacting the cash flow of parts suppliers [9]. - Major automotive companies have committed to reducing payment terms to 60 days, enhancing trust and loyalty among dealers [9]. Group 3: Adjustments in Promotional Strategies - The automotive industry has faced scrutiny over exaggerated claims regarding smart driving technologies, prompting regulatory actions to curb misleading advertising [12]. - The Ministry of Industry and Information Technology has banned the use of terms like "autonomous driving" and "zero takeover," leading companies to adopt more accurate and responsible marketing strategies [12][13]. - Companies are now focusing on consumer education regarding smart driving technology, emphasizing safety and realistic usage scenarios [13]. Group 4: Strengthening Product Quality Control - The automotive industry has intensified product quality control measures, with the Ministry of Industry and Information Technology launching inspections to ensure compliance with safety standards [16]. - New regulations require manufacturers to take responsibility for product quality throughout the production and after-sales processes, particularly in the rapidly evolving electric vehicle sector [17]. - Many automotive companies are investing in quality management systems and technologies to achieve "zero defects" in production [18][19].
罗马仕凌晨1点发通知:停工停产放假!员工门禁权限被取消
半导体行业观察· 2025-07-06 02:49
Core Viewpoint - The company Romoss has announced a temporary suspension of operations for six months starting from July 7, 2025, due to changing market conditions and business needs, with employee wages being partially maintained during this period [1][3]. Group 1: Company Operations - Romoss officially issued a notice for suspension of work and production on July 6, 2025, with the suspension lasting for six months [1]. - Employees will receive full wages for the first month of suspension, followed by 80% of the local minimum wage for the subsequent months [1]. - Employees reported that their access to the office was revoked prior to the official announcement [3]. Group 2: Management Changes - On July 2, 2025, Romoss underwent a change in legal representation, with Lei Shexing stepping down and Lei Xingrong taking over [4]. - This management change occurred less than three months after the previous change [4]. Group 3: Product Issues and Recalls - Romoss is currently facing a large-scale product recall involving 491,745 units of certain power bank models manufactured between June 5, 2023, and July 31, 2024, due to potential overheating risks [6][8]. - The recall is linked to safety concerns raised by several universities regarding the risk of self-ignition of the 20,000 mAh power banks [6][8]. - The company has previously faced similar issues, recalling 3,792 units in 2019 due to assembly defects and self-ignition risks [8]. Group 4: Customer Service Challenges - Customers have reported difficulties in obtaining refunds for power banks due to insufficient funds in the seller's account on the official store [6]. - The company has acknowledged the issues and is working to resolve them, but there is no clear timeline for when product shipments will resume [6].
罗马仕,变更法定代表人,公司回应!此前,公司公告召回49万余台充电宝
凤凰网财经· 2025-07-02 13:50
Core Viewpoint - The company is undergoing significant internal changes and facing safety concerns related to its products, particularly the ROMOSS power banks, which have been linked to incidents of overheating and potential fire hazards [1][2][3] Group 1: Company Changes - On July 2, 2025, Shenzhen ROMOSS Technology Co., Ltd. experienced a change in its legal representative, with Lei Shexing resigning and Lei Xingrong taking over [1] - The company was established in March 2012 with a registered capital of 6 million RMB, focusing on domestic trade and sales of electronic products and automotive parts [1] - Lei Shexing had only been in the position for less than three months before the change occurred [1] Group 2: Product Safety Issues - The company announced a recall of 491,745 units of three models of ROMOSS power banks manufactured between June 5, 2023, and July 31, 2024, due to potential overheating risks linked to raw materials used in battery cells [2] - This recall is directly related to recent bans on ROMOSS power banks at multiple universities in Beijing, where concerns were raised about the risk of self-ignition [2] - The company expressed sincere apologies for the inconvenience caused and committed to taking full responsibility for any defective products identified by authoritative agencies [2] Group 3: Previous Incidents - A report from the French Aviation Accident Investigation Bureau indicated that a fire incident on a flight from Hangzhou to Hong Kong in March 2025 was caused by a ROMOSS 20,000 mAh power bank overheating [3] - This incident led to an emergency landing, highlighting the potential dangers associated with the company's products [3] - The company has a history of product recalls, including a 2019 recall of 3,792 units of the OM10 model due to assembly defects and self-ignition risks, indicating ongoing quality control issues within its supply chain [3]
别让移动电源成移动风险
Jing Ji Ri Bao· 2025-07-01 22:31
Group 1 - The charging treasure industry has recently faced significant safety issues, with multiple brands recalling a total of over 2.3 million products due to defects in battery cell materials that could lead to overheating or even combustion [1][2] - Many brands lack the capability to produce battery cells independently and rely on external suppliers, leading to quality control issues as cost considerations often overshadow quality during supplier selection [1][2] - The industry is at risk of losing consumer trust if it continues to prioritize low prices over quality, emphasizing the need for safety to be a top priority [3] Group 2 - The government has included mobile power supplies in mandatory product certification (3C certification), but there is a need for a more robust tracking mechanism to ensure ongoing compliance and to raise technical standards [2] - Companies must establish comprehensive internal quality control systems, with clear standards and responsibilities at every production stage, to shift from reactive public relations to proactive risk prevention [2] - Consumers have reported difficulties in receiving recall information and navigating return processes, highlighting the need for e-commerce platforms and sales channels to actively participate in recall execution [2]
罗马仕客服炸裂发言,网友:自杀式营销!
Xin Lang Cai Jing· 2025-07-01 04:34
Core Viewpoint - The recent "3C ban" on power banks has raised consumer concerns about product safety and compliance, leading to increased scrutiny of brands like Romoss, which has faced backlash over customer service responses and product recalls [1][4][21]. Group 1: Consumer Reactions - Consumers are urgently checking their power banks for compliance with the new regulations and some are seeking refunds due to safety concerns [1][4]. - A specific incident involving Romoss customer service escalated when a consumer was met with dismissive responses while trying to return a non-compliant product, highlighting poor customer service [4][9][12]. - The public reaction is divided, with some supporting consumer rights and others defending the customer service representative's stance [14][16][19]. Group 2: Product Quality Issues - Romoss has a history of product quality issues, having previously recalled over 3,000 power banks in 2019 due to safety risks related to battery assembly [21]. - The current recall involves approximately 491,745 units produced between June 5, 2023, and July 31, 2024, due to potential overheating and fire risks [23][24]. - The lack of 3C certification for many older Romoss products has severely limited their usability, creating a dilemma for both consumers and the brand [24]. Group 3: Recall and Response Challenges - Romoss has proposed a recall plan that includes offering replacements or refunds, but requires consumers to handle shipping, which has been criticized as inadequate [24][25]. - Major courier companies have refused to accept recalled products due to safety concerns, complicating the recall process [25]. - The brand's suggested method for disposing of non-compliant power banks has been met with skepticism and criticism, contrasting with more consumer-friendly approaches taken by competitors [25][26]. Group 4: Market Implications - The controversy has led to a surge in second-hand power bank sales on platforms like Xianyu, with many products being marketed as "airport goods," raising concerns about their authenticity and safety [26][27]. - The presence of counterfeit and substandard products in the market poses significant risks to consumer safety, exacerbating the fallout from the Romoss situation [27][28]. - The overall industry reputation may suffer if brands do not prioritize product safety and customer service, potentially harming consumer trust [28].
187万枚,安克两国召回“自燃风险”充电宝,国内机场已禁携
3 6 Ke· 2025-06-25 00:58
Core Viewpoint - Anker Innovations is facing a trust crisis due to safety issues with several models of power banks that pose a "self-ignition" risk, leading to a recall of approximately 712,964 units in China and 1.158 million units in the U.S. [1][12] Group 1: Recall Details - Anker announced a recall of seven models of power banks (A1642, A1647, A1652, A1680, A1681, A1689, A1257) due to safety risks associated with unapproved material changes in battery cells, which could lead to overheating and potential fires [1][3] - The price range for the recalled products in China is between 149 yuan and 229 yuan, potentially resulting in economic losses of 106 million to 163 million yuan if all users opt for full refunds [1][12] - The recall was initiated after the U.S. Consumer Product Safety Commission reported 19 incidents of fire and explosion related to Anker power banks [12] Group 2: Communication and Response - Anker has provided three compensation options for affected users: full refund, product upgrade, or a voucher worth the original order amount plus 50 yuan [3] - There are discrepancies in the recall announcements across different platforms, with some channels omitting critical information such as the number of products affected and compensation details [4][5] - Anker's communication strategy has been criticized for potentially downplaying the negative impact of the recall [5] Group 3: Market Impact and Quality Concerns - Multiple airports in China, including Shenzhen Bao'an International Airport and Changsha Huanghua International Airport, have banned the recalled models from being carried on board [2][14] - Users have expressed dissatisfaction with Anker's customer service regarding the recall process, leading to further erosion of brand trust [14] - Anker's revenue for the year was reported at 24.71 billion yuan, a 41.14% increase year-on-year, while net profit rose by 30.93% to 2.11 billion yuan, raising questions about the company's quality control despite strong financial performance [16]
罗马仕3C证书几乎全数被撤销,意味什么?我手上的充电宝能用吗?
Xin Lang Cai Jing· 2025-06-24 17:16
Group 1 - The core issue revolves around the safety crisis triggered by the recall of 490,000 power banks by Romoss due to serious safety hazards, leading to the revocation of their 3C certification [2][3] - The recall specifically targets three main models produced between June 2023 and July 2024, indicating a significant design flaw related to defective battery cells that could cause overheating or even combustion [2][3] - The revocation of the 3C certification by national regulatory authorities has legal implications, prohibiting the sale and use of the affected products, highlighting a stark contrast to Romoss's previous claims of compliance [3] Group 2 - Real incidents of self-ignition have occurred, prompting some universities to ban the use of Romoss power banks in dormitories, underscoring the extreme risks associated with defective battery cells [4] - Consumers are advised to immediately stop using the recalled models and to be cautious with other models, as the overall safety reputation of the brand has been severely damaged [5][6] - The incident raises questions about the effectiveness of the certification system, suggesting a need for more dynamic monitoring of certified products to prevent such safety issues in the future [7] Group 3 - The trust crisis in the consumer market is evident, as users express concerns over the reliability of cost-effective products, leading to a shift towards verifying certification statuses through official channels [8] - The event serves as a reminder of the universal safety principles that must be adhered to in the electronics industry, emphasizing that safety should never be compromised for cost [9]