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刘嘉玲喊话淘宝、天猫:欺骗消费者
YOUNG财经 漾财经· 2025-11-10 09:09
Core Viewpoint - The article discusses allegations against Taobao and Tmall for misleading consumers through unauthorized use of celebrity images in product marketing [3][6]. Group 1: Allegations of Misleading Marketing - Liu Jialing, a well-known actress, accused Taobao and Tmall of consumer deception regarding a product sold by "ENCARE Overseas Flagship Store" that featured a photo of her husband, Tony Leung, without proper endorsement [3][6]. - The product in question, "New Zealand ENCARE Ear Cow Immunoglobulin," was priced over 200 yuan, and the product page did not clarify whether Tony Leung endorsed it, leading to potential consumer confusion [8]. Group 2: Legal Context and Implications - A similar case in Haikou involved a shop using a celebrity's image without consent, resulting in a court ruling that mandated the shop to apologize and pay 200,000 yuan for infringing on the celebrity's portrait rights [12]. - The ruling emphasized the importance of obtaining proper authorization for using a celebrity's image in marketing to avoid legal repercussions and consumer misrepresentation [12].
在雪山卖羽绒服?这个双11抖音电商把内容创新玩明白了
Sou Hu Cai Jing· 2025-11-10 04:15
Core Insights - The report indicates a shift in Chinese consumer preferences from basic functional consumption to meaningful consumption that seeks emotional resonance and spiritual satisfaction [3][4][5] Group 1: Consumer Behavior Trends - Chinese consumers are increasingly valuing the quality and emotional connections behind products, moving beyond mere functionality [3][5] - The winter consumption trend shows that items like down jackets and cashmere sweaters are now seen as more than just warm clothing, reflecting a deeper consumer desire for quality [3][5] Group 2: Challenges for Apparel Brands - Brands face difficulties in building trust, as traditional parameter-based marketing fails to stimulate consumer demand [4] - There is a challenge in differentiating products due to a degree of homogenization, making it hard for brands to establish unique identities [4] - Sustaining growth is difficult, as promotional events often lead to short-lived spikes in sales without building lasting brand equity [4] Group 3: Innovations in Marketing Strategies - Douyin E-commerce has initiated a new approach to address these challenges through content innovation, leading to a 407% increase in sales for relevant categories within two days of a recent campaign [5][22] - The campaign utilized real-world testing in extreme environments to validate product performance, enhancing consumer trust [7][9] - Engaging celebrities with relatable personas in extreme conditions helped to create a compelling narrative around product functionality [11][12] Group 4: Value Proposition Development - Douyin E-commerce emphasizes the importance of establishing unique value propositions for products, focusing on quality materials, technology, and design [12][19] - The strategy includes storytelling to make the value propositions resonate with consumers, showcasing the craftsmanship and technology behind products [19][21] Group 5: Sustainable Growth Strategies - The focus is on creating a sustainable growth model that transcends promotional spikes by integrating content with business outcomes [22][24] - The approach aims to redefine growth by prioritizing content innovation over traditional metrics like traffic and pricing [24]
多地市场监管部门双十一亮出“黄牌”:平台不得强迫商家“二选一”
Sou Hu Cai Jing· 2025-11-09 03:15
双十一购物节已成为释放消费潜力、激发市场活力的重要活动。随着电商行业不断发展,一些不正当竞 争行为却出现了"死灰复燃"的迹象。不少消费者担心是否担心商家"先涨价后降价"的虚假优惠?是否害 怕被直播间的虚假人气和刷出来的好评所欺骗? 据南方+记者获悉,在双十一大促开启后,多地监管部门已经出手,先涨价后降价、虚假促销、刷单炒 信……这些行为都将被严管! 11月4日,湖北省市场监管局联合省委网信办、省公安厅、省商务厅,专门为平台企业召开了一场合规 指导会,为"双十一""双十二"期间的火热促销提前"划重点",给各大电商平台明确划出了不能触碰的红 线。对于平台之间愈演愈烈的"内卷式"竞争,会议也亮出黄牌:平台不得再强迫商家"二选一",不能利 用自身优势地位,通过技术手段进行"自我优待"或恶意打压平台内经营者。同时,严厉禁止刷单炒信、 雇佣水军控评、利诱用户写好评、恶意给竞争对手打差评等扰乱市场秩序的行为,让竞争回归到商品和 服务的质量本身。 针对消费者最深恶痛绝的价格猫腻,会议明确提出,严禁"先提价后降价"、虚假打折,不得虚构从未成 交过的"划线价"和"促销价"。所有优惠的使用条件、期限和范围都必须清清楚楚、明明白白地 ...
淘宝商品主图双图上架技术 全类目可用
Sou Hu Cai Jing· 2025-11-08 08:50
Core Viewpoint - The article emphasizes the importance of advanced techniques in e-commerce, particularly on platforms like Taobao, to enhance product visibility and attract consumer attention through innovative image presentation methods [4]. Group 1: E-commerce Techniques - The article discusses various Taobao technologies aimed at improving product protection and visibility, including image and title techniques [2]. - The dual-image listing technology is highlighted as a new trend in e-commerce, allowing sellers to showcase products more effectively by using two images to display features and usage scenarios [4]. - This dual-image approach enhances the overall presentation of products, making it easier for consumers to develop a desire to purchase by providing a comprehensive view of the product [4]. Group 2: Market Implications - The dual-image listing technology is applicable across various categories, including clothing, accessories, home appliances, and furniture, thereby broadening its utility for sellers [4]. - By effectively communicating brand stories and product value through visual means, this technology helps consumers gain a deeper understanding of the products [4]. - Mastering such techniques is crucial for sellers to gain a competitive edge in the increasingly crowded e-commerce market, ultimately leading to higher consumer engagement and sales [4].
天猫双11:头部品牌成交七成以上由88VIP贡献
Xin Lang Ke Ji· 2025-11-08 06:22
Core Insights - The growth of 88VIP membership is significant, with a current membership of 53 million, indicating a strong consumer engagement and loyalty [1] - The average daily order placement by 88VIP members has increased by 39% year-on-year, while the number of participating members has grown by 24% compared to last year [1] - Over 70% of the sales from leading brands during the Tmall Double 11 event are attributed to 88VIP members, highlighting their critical role in driving brand growth [1] Membership and Consumer Behavior - The 88VIP membership has a consumption power several times greater than non-members, with an annual spending amount that is nine times higher than that of non-members [1] - The loyalty and repurchase rates of 88VIP members are significantly higher, contributing to the overall sales performance during the shopping event [1]
新华网三评之二:擅自替商家调价,是一种“霸权”行为
Xin Hua She· 2025-11-08 03:52
Core Viewpoint - The article discusses the issue of online travel agencies (OTAs) and platforms unilaterally adjusting prices, which is viewed as a form of "hegemony" that undermines the autonomy of merchants and negatively impacts consumer experience [1][2] Group 1: Impact on Merchants - Merchants are expressing frustration over the loss of pricing autonomy, leading to uncontrolled costs and profits [1] - Some platforms exploit their dominant market position to unilaterally raise prices or force merchants into low-price promotions, often without notifying them [1][2] - This behavior can result in merchants selling at a loss or setting artificially high prices, which can drive away customers [1] Group 2: Consumer Consequences - While consumers may occasionally benefit from lower prices, the long-term effects of platform price adjustments can lead to reduced product quality and service as merchants try to recover losses [2] - The fluctuating prices create a poor consumer experience, as the same products or services can vary significantly in price [1] Group 3: Legal and Ethical Considerations - The article highlights that such practices violate e-commerce laws that prohibit platforms from unreasonably restricting transaction prices of merchants [2] - The actions of these platforms disrupt fair competition in the market, undermining the foundational principles of a healthy business ecosystem [2] Group 4: Call for Fair Practices - The article advocates for platforms to respect the pricing autonomy of merchants and the right of consumers to be informed, emphasizing the need for integrity in market operations [2] - A balanced ecosystem requires platforms to act as facilitators rather than price manipulators, fostering trust and mutual benefit among all parties involved [2]
2025年电商税新规全面解读:中国跨境卖家合规转型与增长指南
Sou Hu Cai Jing· 2025-11-07 09:48
Core Insights - In 2025, a significant policy change in China's e-commerce sector will be the implementation of new e-commerce tax regulations, which will have profound implications for domestic platforms and cross-border sellers, particularly those on Amazon China [1][3] Policy Interpretation - The new income declaration rule mandates that e-commerce sellers report income based on the "accrual basis," meaning income must be recognized when an order is generated, not when payment is received. This aims to prevent income concealment through delayed payments [3] - Platform fees such as advertising, logistics, and storage costs can be deducted, but sellers must provide official documentation to support these deductions [4] - The regulatory scope extends to foreign platforms, requiring them to report sales data of Chinese sellers to the Chinese tax authorities, thus eliminating the possibility of avoiding tax obligations through "offshore income" [4] Impact Analysis - Short-term challenges include increased compliance costs for tax obligations, while long-term opportunities may arise from brand upgrades driven by compliance [6] - The new regulations will lead to greater data transparency, with platforms directly connecting to tax systems, increasing the risk of income concealment or expense inflation [8] - Small and medium-sized sellers may face profit pressure due to rising compliance costs, such as hiring accountants or purchasing tax software [8] Practical Guidelines - Sellers should shift their income reporting from a "cash basis" to an "order basis" to align with the new regulations [10] - Expense management should transition from a "loose" approach to a "detailed" one, ensuring all expenses are well-documented and traceable [10] - Tax compliance should evolve from a "reactive" stance to a "proactive" strategy, with sellers actively engaging in compliance measures [10] Policy Background and Trends - The 2025 e-commerce tax regulations are part of a global trend towards tax compliance, influenced by initiatives like OECD's BEPS 2.0 and the EU's DAC7 directive, which require greater tax information disclosure from multinational companies [10] - Future predictions indicate that tax compliance will become a "survival baseline" for e-commerce sellers, with those embracing compliance likely to receive policy support and market rewards [11] Policy Benefits - Small-scale taxpayers can benefit from VAT exemptions on overseas income, provided they fill in the "export exempt sales amount" section [12] - The compliance requirements will help eliminate low-quality sellers, thereby purifying the market and creating opportunities for trustworthy operators [12] - Compliance can enhance consumer trust, allowing sellers to transition from low-price competition to a brand premium model [12] Case Studies and Strategies - A Shenzhen cross-border seller managed to keep tax costs to an 8% increase while boosting customer repurchase rates by 15%, achieving annual sales exceeding 500 million yuan through proactive tax reporting and optimized expense deductions [12] - A Guangzhou seller improved their gross margin from 25% to 40% by transitioning to an independent site, resulting in a 300% increase in net profit in 2024 [13]
法国海关对SHEIN所有包裹实施检查
日经中文网· 2025-11-07 08:00
Core Viewpoint - The French customs have initiated inspections on all SHEIN packages arriving at Charles de Gaulle Airport, uncovering unauthorized cosmetics and toys posing safety risks, indicating a significant regulatory crackdown on the e-commerce platform [2][4]. Group 1: Inspection Details - Approximately 200,000 SHEIN packages were inspected, with the checks continuing beyond November 7, as stated by the French Minister of Public Action and Accounts [4]. - The inspections revealed unauthorized cosmetics, dangerous toys for children, and malfunctioning household appliances, with further details to be disclosed later [4]. - The French government is taking the situation seriously, aiming to shut down the website as part of the ongoing procedures [4][6]. Group 2: Broader Regulatory Actions - The French government plans to intensify investigations into all illegal e-commerce platforms, not just SHEIN, as many websites remain outside regulatory scrutiny [6]. - The inspections at Charles de Gaulle Airport are crucial since 95% of e-commerce imports enter France through this airport, with package volumes expected to reach 77.5 million in 2024, a 90% increase from the previous year [5]. Group 3: EU Involvement - The French government has alerted the European Commission about SHEIN's potential violations of the Digital Services Act (DSA), requesting an investigation and possible sanctions [7]. - The European Commission has emphasized that platforms allowing the sale of pornographic products and weapons do not align with EU rules and values, indicating a serious approach to the situation [7].
2025进博会:天猫马来西亚官方旗舰店进博会上线,猫山王榴莲鲜果首次实现产地直发
Huan Qiu Wang· 2025-11-07 06:43
Core Viewpoint - The launch of the Tmall Malaysia Official Flagship Store during the 8th China International Import Expo marks a significant milestone in Malaysia-China trade and cultural exchange, aiming to introduce Malaysian specialty products to the Chinese market [1][3]. Group 1: Tmall Malaysia Official Flagship Store - The store features 21 links from 5 brands, showcasing local delicacies such as durian, bird's nest, coffee, and biscuits [1]. - The flagship store is the only one on Tmall that can deliver fresh durians directly from Malaysia's golden production area within 36 hours [3]. - The store primarily promotes the Musang King durian, which is known for its unique flavor and is typically sold frozen due to its short shelf life [1][3]. Group 2: Future Plans and Initiatives - The Malaysian side plans to involve more local enterprises, focusing on new village products and youth entrepreneurship, while enhancing brand training and supply chain integration [3]. - Tmall has launched the "2025 Tmall Global Food Billion-Level Origin Selection Plan" to support overseas producers in entering the Chinese market through various online operational models [5]. - The plan includes two options for overseas producers: brand operation through official flagship stores or a semi-managed model via Taobao for fresh produce [5]. Group 3: Market Expansion and Strategies - The success of Chilean cherries in the Chinese market is highlighted as a model for expanding imports through collaboration with e-commerce platforms [5]. - Tmall aims to cultivate more global food superstars like Chilean cherries and Thai durians, with a goal to help 100 global food origins achieve business growth [6].
慧聚阿里 赢在未来——聊城市成功举办电商赋能专场招商会
Sou Hu Cai Jing· 2025-11-06 23:09
Group 1 - The event "Empowering E-commerce Development Special Investment Conference" was held to stimulate market vitality and assist local enterprises in expanding e-commerce channels [2] - The focus of the conference was on the e-commerce development challenges faced by the local specialty industry, particularly the Ejiao industry, aiming to enhance brand influence and break geographical limitations [2] - Alibaba's 1688 platform representative shared insights on market positioning, product promotion, and addressed key concerns such as cost structure, traffic acquisition, and logistics optimization [2] Group 2 - Participating enterprises actively engaged in discussions, raising questions about platform rules, product promotion, and cross-regional trade, indicating a strong interest in e-commerce transformation [3] - The conference represented an innovative collaboration between government, associations, and e-commerce platforms, with plans for ongoing training and product selection events to deepen integration with the digital economy [3] - The city aims to enhance the quality traceability system and strengthen brand protection to drive the industry forward through a dual approach of "quality + e-commerce" [3]