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除了12315,还有哪些正规高效的投诉维权途径?
Xin Lang Cai Jing· 2025-12-17 11:13
Core Viewpoint - The article discusses various effective and accessible complaint channels for consumers beyond the official 12315 hotline, highlighting the importance of these alternatives in protecting consumer rights [1][7]. Group 1: Industry Regulatory Complaint Channels - Complaints related to specific industries can be addressed directly to the relevant regulatory bodies for more professional and quicker responses [2][8]. - The Ministry of Industry and Information Technology (MIIT) provides a complaint platform for telecommunications issues, where complaints can be submitted via their official website or by calling 12300, ensuring high response rates from telecom operators [2][11]. - The State Post Bureau's complaint website is the most efficient channel for issues related to express delivery, with results directly impacting the assessment of delivery companies [9][12]. - Financial disputes involving banks, insurance, and securities can be addressed to financial regulatory bodies, such as the National Financial Supervision Administration, through their official websites or local offices [9][12]. Group 2: Internet Platform Complaint Channels - Internet platforms, particularly those operated by large companies, have emerged as convenient and rapid avenues for consumer complaints, especially among younger demographics [3][13]. - The Black Cat Complaint platform exemplifies a comprehensive online consumer dispute resolution platform, allowing users to submit complaints easily through various digital channels, including its website and mobile applications [3][13]. - The platform features a transparent and visual complaint tracking system, enabling users to monitor the progress of their complaints and receive notifications at each stage [4][14]. - Black Cat Complaint also aggregates collective complaints against the same business, increasing visibility and pressure on companies to respond [4][14]. Group 3: Consumer Association Organizations - Consumer associations, such as the China Consumers Association, play a unique role in resolving disputes due to their public trust and non-binding mediation results [6][15]. - Consumers can file complaints through phone, mail, or official websites, and associations may organize mediation between consumers and businesses [6][15]. - For significant or widespread issues, consumer associations can issue warnings, support litigation, or even initiate public interest lawsuits against unscrupulous businesses [6][15]. Group 4: Choosing and Combining Channels - For clear, small, and evidence-supported disputes, internet platforms like Black Cat Complaint should be prioritized for their quick response mechanisms [10][16]. - For issues requiring specialized industry adjudication, regulatory complaint channels are often the most effective [10][16]. - In cases involving significant rights or illegal activities, consumers should report through the 12315 platform to initiate administrative enforcement [10][16]. - Seeking social support and public opinion through consumer associations can be effective for typical issues or unreasonable industry practices [10][16]. Group 5: Conclusion - The modern consumer rights protection landscape has developed into a multi-layered and comprehensive network of channels, providing consumers with more options and empowerment in defending their rights [17].
美国经济:就业小幅走弱
Zhao Yin Guo Ji· 2025-12-17 10:52
Employment Trends - In October, the U.S. added 105,000 non-farm jobs, a significant drop from September's 108,000, but rebounded to 64,000 in November, exceeding market expectations of 50,000[8] - The unemployment rate unexpectedly rose to 4.6% in November, the highest in nearly four years, up from 4.44% in September[8] - Initial claims for unemployment benefits and continuing claims showed slight improvement, indicating resilience in the job market[2] Economic Outlook - The U.S. economy is expected to see growth and unemployment rates stabilize by 2026, with inflation initially declining before rising again[2] - The Federal Reserve may consider a rate cut in June as a political gesture, with inflation potentially rebounding in the second half of the year[2] - The labor participation rate increased from 62.3% to 62.5%, with the broader U6 unemployment rate rising to 8.7%[8] Sector Performance - Job growth was primarily concentrated in construction, healthcare, and education services, while manufacturing jobs continued to decline for the seventh consecutive month[8] - Retail sales, excluding automobiles and gasoline, maintained rapid growth in October, indicating consumer resilience[2] - The service sector's PMI employment index and job postings on Indeed showed a slow recovery, suggesting ongoing demand for labor[2]
摩根大通所持有的赣锋锂业H股空头持仓降至1.73%
Ge Long Hui· 2025-12-17 10:05
格隆汇12月17日|据港交所文件,摩根大通所持有的赣锋锂业(1772.HK)H股空头持仓在12月12日由 2.36%降至1.73%。 ...
通信金融行业领涨,A股震荡上行
Zhongyuan Securities· 2025-12-17 09:29
Market Overview - On December 17, the A-share market opened lower but experienced a slight upward trend, with the Shanghai Composite Index facing resistance around 3834 points[2] - The Shanghai Composite Index closed at 3870.28 points, up 1.19%, while the Shenzhen Component Index rose by 2.40% to 13224.51 points[7] - Total trading volume for both markets reached 18,345 billion yuan, above the median of the past three years[3] Sector Performance - Key sectors showing strong performance included communication equipment, electronic components, energy metals, and finance, while sectors like decoration, aerospace, and brewing lagged behind[3] - Over 70% of stocks in the two markets rose, with energy metals and precious metals leading the gains[7] Valuation Metrics - The average price-to-earnings (P/E) ratios for the Shanghai Composite and ChiNext indices are 15.72 times and 47.69 times, respectively, above the median levels of the past three years, indicating a suitable environment for medium to long-term investments[3] - The market is expected to consolidate around the 4000-point mark, with cyclical and technology sectors likely to alternate in performance[3] Economic Outlook - The central economic work conference set a tone of "more proactive" economic policies for the coming year, while the Federal Reserve's interest rate cuts have led to fluctuating expectations regarding future easing measures[3] - The domestic economy is in a state of moderate recovery, but the foundation still needs strengthening[3] Investment Recommendations - Investors are advised to closely monitor macroeconomic data, changes in overseas liquidity, and policy developments[3] - Short-term investment opportunities are recommended in communication equipment, electronic components, energy metals, and finance sectors[3] Risk Factors - Potential risks include unexpected overseas economic downturns, domestic policy and economic recovery delays, and international relations changes affecting the economic environment[4]
金属近全线上涨 碳酸锂大涨逾7% 纽沪银续刷新高 铂钯主连涨停
Sou Hu Cai Jing· 2025-12-17 08:46
截至日间收盘,内盘基本金属普涨,仅沪铅和沪锌一同下跌,沪铅跌0.83%,沪锌跌0.73%。沪锡、沪 镍一同涨逾1%,沪锡涨1.73%,沪镍涨1.04%,其余内盘基本金属涨幅均在1%以内。氧化铝主连涨 0.95%,铸造铝主连涨0.62%。 来源:上海有色网 金属市场: 此外,碳酸锂主连大涨7.61%,工业硅主连涨1.56%,多晶硅主连涨4.36%,多晶硅主连盘中最高冲至 61985元/吨,刷新其上市以来的历史新高。欧线集运主连跌0.68%报1699.8。 | 初始 代码 | | 名城 | ●米 | 最新 | 涨幅% | 派式失 | 总量 | 到面 | 製入价 | 英出价 | | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | | 3 | | 欧线集运主连 | 4 | 1699.8 | -0.68 | -11.7 | 2.42 万 | 2 | 1699.8 | 1700.3 | | | ecm | | | | | | | | | | | 8 | CLOOY | NYMEX原油 | 中 | 55.89 | 1.38 | 0.76 | ...
打“飞的”来购物!河南离境退税业务量持续攀升
Sou Hu Cai Jing· 2025-12-17 07:53
Core Insights - The outbound tax refund business in Henan has seen significant growth, with the number of overseas travelers increasing nearly 13 times year-on-year, sales amount rising nearly 9 times, and actual tax refunds growing nearly 10 times in the first ten months of the year, indicating a robust recovery in inbound consumption and activation of the cultural tourism market [1][2][3] Group 1: Outbound Tax Refund Business Growth - The number of overseas travelers utilizing the tax refund service in Henan has increased by nearly 13 times year-on-year [1] - The sales amount related to the tax refund has risen by nearly 9 times [1] - The actual tax refund amount has grown by nearly 10 times [1] Group 2: Policy Implementation and Impact - Henan began implementing the outbound tax refund policy for overseas travelers in March 2017, with a pilot of the "immediate refund" measure starting in August 2025 [2] - The average registration time for tax refund stores has been reduced to within 3 working days, and the number of tax refund stores has doubled to 40 by the end of October [2] - The policy changes have lowered the entry barriers for new brands and local products, enhancing the quality and quantity of tax refund stores [2] Group 3: Economic and Tourism Implications - The growth in the outbound tax refund business reflects a strong recovery in the inbound tourism market and indicates that the benefits of the optimized tax refund policy are being fully realized [3] - The upgraded tax refund policy has improved the shopping experience for overseas travelers and activated potential consumption in the inbound market [3] - The influx of inbound consumption is driving high-quality collaborative development in tourism, retail, and financial services, injecting new momentum into the optimization and upgrading of the provincial industrial structure [3]
西班牙学者:海南自贸港封关运作为世界经济注入新活力
人民网-国际频道 原创稿· 2025-12-17 07:30
Core Insights - Hainan Free Trade Port will officially launch its full island closure on December 18, marking its enhanced role as an open gateway in China's new development landscape [1] - Hainan serves as a "testbed" for China's exploration of innovation and expansion of opening-up, playing a crucial role in trade, finance, logistics, and ecological civilization [1] - The construction of Hainan Free Trade Port has made significant progress, with continuous optimization of policies in finance, customs, and investment, and a dual 15% tax incentive for eligible enterprises and core talents [1] Economic Growth and Trade - Hainan's enterprises have increased their import and export value with RCEP member countries from 57.36 billion yuan in 2021 to 102.98 billion yuan in 2024, a growth of 79.5% [2] - In 2024, the trade value of Hainan enterprises with RCEP countries will account for 37.1% of the province's total, with ASEAN being the largest trading partner for six consecutive years [2] Sustainable Development - Hainan emphasizes green development, seeking a balance between ecological and economic growth, and has established the Hainan Tropical Rainforest National Park and initiated mangrove restoration projects [3] - The province aims to promote over 1.5 million new energy vehicles by 2030, exploring a low-carbon island development model [3] Reform and Governance - Hainan continues the tradition of "promoting reform through trials," exploring new paths in trade liberalization and institutional opening [4] - The construction of Hainan Free Trade Port is supported by central government design, legal guarantees, and coordinated policy execution, with a focus on infrastructure, talent development, and international exchanges [4]
广州战新产业五年增加值超万亿,占GDP比重超30%
Group 1 - The strategic emerging industries in Guangzhou have grown significantly over the past five years, with an added value exceeding 1 trillion and accounting for over 30% of GDP [1] - The city has implemented over 3,300 industrial projects with investments exceeding 100 million, including 34 projects with investments over 1 billion [3] - Advanced manufacturing's added value now represents 60% of the industrial output above designated size [1] Group 2 - Guangzhou has established six advanced manufacturing clusters and ten service industry clusters, each valued at over 100 billion [3] - The city has approved the construction of two national-level artificial intelligence application pilot bases and has registered 57 large models and over 30 AI professional parks [3] - The integration of digital and intelligent technologies has empowered 510 specialized markets and 70,000 consumer industrial enterprises, leading to the emergence of notable companies like Shein and TEMU [3] Group 3 - Guangzhou is focusing on future industries by aligning with national needs, local capabilities, and market trends, resulting in significant technological advancements [5] - Key breakthroughs in core technologies include the successful launch of the solid rocket "Lijian No. 1" and the trial navigation of the first domestically developed deep-sea drilling vessel [5] - The city is enhancing its modern service industry by improving the quality and efficiency of productive services and expanding its logistics and supply chain capabilities [5] Group 4 - Guangzhou is fostering a "friendly industrial" business environment and has implemented the "Gathering Talents" plan, increasing the number of foreign high-level talents [6] - The city has established various funds totaling 4.1 billion for infrastructure and investment, including a 2 billion infrastructure industry fund and a 1.5 billion investment fund [6] - The area designated for industrial development has expanded to 626.7 square kilometers, supporting the growth of innovation and technology transfer [6]
重庆:推动“AI+”金融服务,加强信贷服务、交互式风控、金融反欺诈等垂类大模型研发应用
Xin Lang Cai Jing· 2025-12-17 05:31
Core Viewpoint - The Chongqing Municipal Government has issued the "Artificial Intelligence + Action Plan" to accelerate the intelligent innovation of the productive service industry [1] Group 1: AI Software and Information Services - The plan promotes "AI+" software information services and implements the "Starry Sky Action" to innovate the entire software development process [1] - It aims to transform industrial software into intelligent systems [1] Group 2: AI in Financial Services - The initiative emphasizes the development and application of large models in financial services, enhancing credit services, interactive risk control, and financial fraud prevention [1] - The goal is to improve the quality and efficiency of financial services [1] Group 3: Application in Productive Service Industries - The plan encourages the widespread application of new-generation intelligent terminals and intelligent systems in various sectors, including industrial design, transportation, modern logistics, and human resource services [1]
“十五五”首席观察|专访田轩:我国降准、降息尚有一定空间
Bei Jing Shang Bao· 2025-12-17 04:11
Core Viewpoint - The Chinese economy is showing resilience under policy coordination, with a focus on balancing short-term recovery and long-term transformation as it enters the "15th Five-Year Plan" period [1] Group 1: Economic Policy and Consumption - The shift in consumption policy from "incremental stimulation" to "structural optimization" is necessary for high-quality economic development, addressing diminishing marginal returns of traditional policies [5] - Key mechanisms for sustainable consumption growth in 2026 include establishing a virtuous cycle of income and consumption, optimizing supply-side reforms, and enhancing urban-rural integration [6] - To alleviate preventive savings pressure and boost consumption potential, policies must address housing, education, and healthcare costs while promoting income growth and improving the consumption environment [8] Group 2: Monetary Policy - The monetary policy framework under the "15th Five-Year Plan" allows for multiple avenues of action, including flexible use of tools like reserve requirement ratio cuts and open market operations to maintain liquidity [9] - There is still room for interest rate cuts to lower financing costs for banks and support long-term funding [9] - Structural monetary policy tools can be upgraded to enhance credit support for key sectors, ensuring effective allocation of financial resources [10][11] Group 3: Exchange Rate and External Factors - The Chinese yuan is expected to appreciate moderately in 2026, supported by economic recovery and improved trade structures, despite external uncertainties [12] - Internal factors such as economic resilience and increased demand for yuan-denominated assets contribute to this trend, while external factors include global economic disparities and potential shifts in U.S. monetary policy [13] - Challenges to maintaining a stable exchange rate include capital flow volatility and geopolitical risks, which could lead to irrational short-term fluctuations [14] Group 4: Internal and External Circulation - Strengthening "internal circulation" and promoting "high-level opening up" are complementary strategies that can enhance economic resilience and attract global resources [14] - A clear strategic plan is essential for coordinating these two approaches, ensuring systematic and stable policy implementation while managing external risks [15]