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购物警惕促销陷阱 食宿看清约定细节
Xin Lang Cai Jing· 2026-01-01 00:17
Core Viewpoint - The Nanning Market Supervision Administration has issued consumer tips for the 2026 New Year holiday to ensure consumer rights and promote rational consumption [1] Group 1: Consumer Awareness - Consumers are advised to choose reputable supermarkets and markets, avoiding unqualified vendors, and to check for certified measuring tools to prevent shortchanging [2] - It is important to verify original prices and discount rules during promotional activities to avoid traps like price inflation before discounts [2] Group 2: Dining and Accommodation - When dining out, consumers should prefer restaurants with transparent kitchens and clarify pricing and cancellation policies when booking holiday gatherings [3] - During the New Year period, consumers should confirm hotel details and service policies in advance, and practice responsible dining by minimizing food waste [3] Group 3: Travel and Outdoor Activities - Travelers should select licensed travel agencies and sign written contracts detailing itineraries and service standards, avoiding verbal agreements or unreasonable low-price tours [4] - For outdoor activities, it is essential to use certified equipment and follow environmental protection practices [4] Group 4: Financial Management - When purchasing prepaid cards for services like beauty or fitness, consumers should choose stable businesses and avoid depositing large sums at once [5] - It is crucial to review contract terms carefully and ensure clarity on usage, validity, and refund conditions [5] Group 5: Consumer Rights Protection - Consumers should keep receipts and records of transactions to support claims in case of disputes, and can report issues through official channels if necessary [6] - It is emphasized that consumers must act reasonably in exercising their rights and avoid fraudulent practices [6]
安徽省市场监管局发布“两节”消费提示
Xin Lang Cai Jing· 2025-12-24 16:48
Core Viewpoint - The Anhui Provincial Market Supervision Administration has issued consumption tips for the upcoming New Year and Spring Festival, emphasizing rational consumption and legal rights protection for consumers [1][2] Group 1: Consumer Guidance - Consumers are advised to prioritize purchasing New Year goods from regular supermarkets, farmers' markets, and brand specialty stores, paying attention to production dates, shelf life, and ingredient lists [1] - When dining out or ordering New Year's Eve meals, consumers should choose restaurants with complete licenses and practice the "Clean Plate Campaign" [1] - Elderly consumers are cautioned against believing in the medical claims of health food promotions and should avoid marketing tactics such as "free lectures" and "gift giveaways" [1] Group 2: Product Selection and Online Shopping - When selecting New Year gifts, consumers should not blindly pursue "luxurious gift boxes" and should be aware of the "seven-day no-reason return" policy when shopping online [1] - For purchasing home appliances and digital products, consumers should check for "3C" certification and confirm the scope of warranty services [1] - When handling prepaid cards for beauty, hairdressing, or fitness services, it is essential to sign contracts that clarify usage periods, refund conditions, and transfer rules [1] Group 3: Travel and Dining Precautions - For booking travel products, consumers should specify itinerary arrangements, cost details, refund policies, and liability for breach of contract in the agreement, and confirm check-in times and room types with hotels in advance [1] - Online bookings should be made through legitimate platforms and third-party payment channels to ensure fund security [1] - Before dining out, consumers should confirm dish prices and retain evidence of any price violations, such as lack of clear pricing [1]
【洛阳·早安】事关预付卡办理!洛阳发布消费提醒
Xin Lang Cai Jing· 2025-12-19 23:35
Group 1 - The core point of the article highlights a decrease in complaints related to prepaid card services in Luoyang, with a total of 657 complaints received in November, representing an 8.88% year-on-year decline [3] - The high-frequency complaint sectors for prepaid cards include beauty and hairdressing, catering, and fitness industries, with additional complaints from bathing services, children's amusement parks, and photography services [3] - The main types of complaints involve merchants going out of business, declining service quality, difficulties in obtaining refunds, false advertising, and unfair contract terms [3] Group 2 - The Luoyang Market Supervision Administration advises consumers to thoroughly understand the business's operational status and market reputation before purchasing prepaid cards [4] - Consumers are encouraged to rationally assess their needs and avoid impulsive purchases driven by promotional discounts, ensuring they understand the terms of use, refund policies, and any additional clauses [4] - It is recommended that consumers keep the prepaid card recharge amount reasonable, verify transaction amounts against card balances, and promptly request receipts for transactions [4]
从预付卡“挤兑”开始,美特好把自己逼到了墙角?
3 6 Ke· 2025-12-16 01:55
美特好超市被挤兑的那一刻,它失去的不只是生意,信任一旦被动摇,"储值卡"瞬间会从资产变成"随时被要求兑现的负债"。 为什么会发生"挤兑":从"战略焕新"到信任被质疑 "挤兑。" 谈及美特好超市最近到底发生了什么事情时,山西美特好连锁超市董事长储德群这样描述。 12月11日,乐村淘特产董事长赵士权在视频号"乐村淘光头哥"上发布了与储德群面对面交流的视频。 储德群表示,"挤兑"的情况已经持续三个多月了。过去美特好卖出了大量的预付卡,最近一段时间,消费者集中来购物基本都刷"购物卡",三个多月下 来,通过预付卡"挤兑"的金额已达11-12亿元左右,高峰期时,一天刷预付卡购物的金额接近2000万元。 零售企业最终还是活在现金流里。"如果每天进来的都是储值卡,没有现金进来,那现金流就断了。房租、水电、员工工资、税、社保、供应商货款等, 都需要现金。"储德群表示,"美特好一直扛到今天,确实非常难。" 但后来集中关店,问题就显现出来了。 至于为什么会发生"挤兑",并迅速发酵,储德群将之归因为"互联网舆情"。实际上,舆情只是导火索和加速器,并非唯一的原因。 最直接的原因是始于美特好关店。其实,今年年初美特好就已经在关店了。只不 ...
注意!纳入支付机构,这些情形要对客户尽职调查
Guo Ji Jin Rong Bao· 2025-11-30 02:23
Core Viewpoint - The People's Bank of China and regulatory authorities have announced new regulations that eliminate the mandatory requirement for written documentation of the source and purpose of funds for cash deposits and withdrawals exceeding 50,000 yuan, effective January 1, 2026. Banks will now assess risk levels to determine the necessity of further inquiries regarding fund sources and uses [1]. Group 1: Regulatory Changes - The new regulations allow banks to simplify procedures for low-risk transactions while enhancing investigations for high-risk situations, particularly concerning money laundering [1][5]. - Financial institutions are required to conduct customer due diligence for transactions over 50,000 yuan or equivalent to 10,000 USD, including cash remittances and the sale of financial products [4]. Group 2: Enhanced Due Diligence - For high-risk clients and scenarios, financial institutions must implement enhanced due diligence measures, including obtaining information on the purpose of transactions and monitoring customer activities [5]. - The regulations mandate that transaction records be retained for at least five years, emphasizing the importance of comprehensive risk management practices [5]. Group 3: Impact on Payment Institutions - Payment institutions are now explicitly included in the customer due diligence obligations, requiring them to adhere to the "Know Your Customer" (KYC) principle during account opening and merchant onboarding [6]. - The new rules represent a shift in regulatory focus, pushing compliance measures to the entry points of payment systems, which may lead to increased operational pressures for the industry [6].
不同消费问题,去哪投诉最有效?
Xin Lang Cai Jing· 2025-10-24 04:36
Group 1 - The article provides a comprehensive "Consumer Rights Protection Guide" to help consumers navigate various types of complaints and identify the appropriate channels for resolution [1][9] - It emphasizes the importance of understanding the type of issue and selecting the right complaint channel to effectively address consumer grievances [9] Group 2 - For e-commerce and online shopping issues, consumers are advised to first utilize the internal customer service and arbitration systems of platforms like Tmall, JD, and Pinduoduo, and escalate to the national 12315 platform if necessary [2] - Retaining evidence such as chat records, order screenshots, and payment receipts is crucial for increasing the success rate of complaints [3] Group 3 - In financial and recharge-related disputes, consumers should directly contact regulatory bodies like the China Banking and Insurance Regulatory Commission through the 12378 hotline [4] - For online payment and prepaid card issues, consumers can also report to the 12315 platform regarding the legality of business practices and use the People's Daily message board for public feedback [4] Group 4 - For communication, network, and app service issues, the Ministry of Industry and Information Technology's 12381 reporting platform is recommended for complaints related to service traps and unauthorized data collection [5] - Issues with internet service apps can also be reported on the Black Cat Complaints platform for quicker responses from companies [5] Group 5 - For offline service disputes, such as those in dining, tourism, and training, the 12315 platform is the primary channel, with the option to escalate to the 12345 government service hotline for cross-departmental issues [6] - The Ministry of Culture and Tourism has a dedicated complaint hotline for tourism-related issues [6] Group 6 - If complaints are not adequately addressed by companies or regulatory bodies, consumers can escalate their issues through public supervision channels like the People's Daily message board and the State Council's "Internet + Supervision" platform [7][8] - These platforms create a "pressure mechanism" to encourage local authorities to respond effectively [9]
年内11张支付牌照下线
Core Viewpoint - The payment industry is undergoing accelerated consolidation due to strict regulations and intense competition, with the People's Bank of China recently announcing the cancellation of the payment license for Fujian Yikatong Payment Co., marking the 11th license cancellation this year [1][5]. Group 1: License Cancellations - Fujian Yikatong was established in July 2010 and received its payment business license in June 2012, focusing on prepaid card issuance and acceptance in Fujian [5]. - Since the first batch of third-party payment licenses was issued in May 2011, a total of 271 licenses have been granted, with 107 licenses currently canceled, leaving 164 active licenses [5]. - The majority of canceled licenses are for prepaid cards, indicating a natural market selection process where outdated licenses are phased out [6]. Group 2: Reasons for License Reduction - Analysts attribute the reduction in payment licenses to three main factors: enhanced regulatory oversight, financial difficulties or serious violations among some payment institutions, and internal consolidation within payment companies [6]. - The market is expected to see a "Matthew Effect," where a few major players dominate the market, leaving little room for smaller firms [6]. Group 3: Regulatory Penalties - Several payment institutions have recently faced significant fines for violations related to prepaid card management, account management, and settlement management [9]. - The total number of penalties disclosed this year has reached at least 74, with a total amount of 190 million yuan, indicating an increase in the number of institutions penalized compared to the previous year [10]. - The dual penalty system, which holds both institutions and responsible individuals accountable, has become the norm, with fines for individuals reaching up to 500,000 yuan [10].
年内11张支付牌照下线
21世纪经济报道· 2025-10-17 03:52
Core Viewpoint - The payment industry is undergoing a significant consolidation due to strict regulations and intense competition, leading to a notable reduction in third-party payment licenses, with the recent cancellation of the license for Fujian Yikatong Payment Co., Ltd. marking the 11th cancellation this year [1][3]. Group 1: License Cancellations - The People's Bank of China has issued a total of 271 third-party payment licenses since May 2011, with 107 licenses currently canceled, leaving 164 active licenses [4]. - The majority of canceled licenses are for prepaid cards, indicating a natural selection process within the industry as these licenses fail to keep pace with market developments [5]. - Analysts suggest that the future of the payment industry will see a pronounced "Matthew effect," where a few major players dominate the market, while smaller entities struggle to survive [5]. Group 2: Regulatory Environment - Multiple payment institutions have faced significant penalties for violations related to prepaid card management, account management, and clearing management regulations [7]. - The trend of imposing large fines continues, with at least 74 fines disclosed this year, totaling 190 million yuan, although the total amount of fines has decreased compared to the previous year [8]. - Regulatory focus remains on anti-money laundering, merchant authenticity, and compliance, with expectations that issues related to information security and data protection will gain attention alongside traditional regulatory concerns [9].
第三方支付加速洗牌:年内11张牌照注销,预付卡占六成
Guo Ji Jin Rong Bao· 2025-10-13 12:31
Core Insights - The People's Bank of China has recently updated the list of revoked payment licenses, with the latest being Fujian Yikatong Payment Co., marking the 11th license cancellation this year, predominantly affecting prepaid card licenses [1][3] - The total number of licensed payment institutions has decreased to 165, with a cumulative revocation of 107 licenses since the first issuance in May 2011 [4][6] - The rapid elimination of payment licenses is attributed to stricter regulatory requirements, intensified market competition, and the need for companies to optimize resources [4][8] Summary by Category License Revocation - Fujian Yikatong's payment license was revoked; it was authorized for prepaid card issuance and acceptance since June 2012, with its license set to expire in June 2027 [3] - Other companies that have had their licenses revoked this year include Guangdong Yuantongbao, Shanghai Runtong, Feiyin Payment, and others, with prepaid card licenses making up 60% of the total revocations [6][7] Market Dynamics - The third-party payment market is experiencing accelerated competition, leading to a survival of the fittest scenario, driven by changes in business models due to mobile payments and diverse value-added services [1][8] - The regulatory framework, particularly the "Non-Bank Payment Institution Supervision Management Regulations," has raised capital requirements for licensed institutions, contributing to the ongoing consolidation in the prepaid card sector [1][8] Future Outlook - Analysts predict that the trend of license revocation will continue, particularly for Class II prepaid card licenses, with only a few institutions that successfully adapt to digital transformation likely to survive [8] - The traditional prepaid card business is facing saturation and profit margin pressures, necessitating a shift towards digital economy adaptation and enhanced online product offerings [8]
违反收单业务管理规定,拉卡拉江苏分公司被罚没超30万元
Guan Cha Zhe Wang· 2025-10-12 08:20
Group 1 - The People's Bank of China (PBOC) Jiangsu Branch announced administrative penalties against Lakala Payment Co., Ltd. Jiangsu Branch for violating acquiring business management regulations, resulting in the confiscation of illegal gains amounting to 61,423.7 yuan and a fine of 250,000 yuan [1] - Lakala Payment Co., Ltd. Jiangsu Branch was established on February 2, 2010, and operates in the business services industry. The parent company, Lakala Payment Co., Ltd., was founded in 2005 and went public on the Shenzhen Stock Exchange in April 2019 under stock code 300773 [1] - Recent changes in Lakala's shareholder structure include reductions in shareholding by Lenovo Holdings and Sun Haoran, with their respective holdings decreasing to 23.97% and 0%. The company stated that these changes will not affect its governance structure and control [1] Group 2 - Nanjing Citizen Card Payment Co., Ltd. received a warning and a fine of 85,000 yuan for violating prepaid card business management regulations [1] - The PBOC Tianjin Branch also announced a penalty against Tianjin Urban One Card Payment Co., Ltd. for violating prepaid card business management regulations, resulting in a fine of 30,000 yuan [2] - Prepaid cards, also known as single-purpose prepaid cards, are issued by enterprises in retail, accommodation, catering, and resident services sectors in China, and can only be redeemed for goods or services within the issuing enterprise or its affiliated group [2]