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为什么一款三家合作的“国民好车”会问题频出? | 电厂
Xin Lang Cai Jing· 2025-12-09 12:10
Core Insights - The collaboration between JD.com, GAC, and CATL for the Aion UT Super has faced significant challenges, particularly regarding customer dissatisfaction and communication issues among the partners [1][6] Group 1: Partnership Roles and Responsibilities - JD.com is responsible for customer acquisition, online sales, financial services, and insurance for the Aion UT Super, which is the only sales channel [1] - GAC handles product manufacturing, offline test drives, and delivery, while CATL is in charge of battery and battery swap services [1] Group 2: Customer Complaints and Responses - A major issue raised by customers is the discrepancy between the advertised features and the actual product, specifically regarding the absence of a sunroof that was shown in promotional materials [3] - The mileage limitation of the rental electric version, which restricts users to 3,000 kilometers per month with additional charges for exceeding this limit, was not clearly communicated to customers at the time of ordering [5] - Customers expressed concerns about invoice restrictions, as the Aion UT Super can only be invoiced in Guangzhou and Shanghai, limiting access to local subsidies [5] Group 3: Communication and Service Issues - There is a lack of a regular communication mechanism among the three partners, leading to confusion about which party is responsible for resolving customer issues [6] - Customer service representatives from different companies provided inconsistent information, resulting in frustration among users [6][9] Group 4: Sales Performance and Market Impact - Despite the challenges, the Aion UT Super has positively impacted foot traffic in GAC's stores in Guangzhou and Shenzhen, with a stable increase in inquiries about the vehicle [11] - However, sales in lower-tier cities have not seen significant changes, partly due to the absence of actual vehicles for test drives [11] - The Aion UT Super has reached a milestone with the delivery of its 1,000th vehicle, indicating a shift towards scaled delivery [11]
免费开放数字人直播,京东直播能扳回一局吗
3 6 Ke· 2025-12-09 12:00
Core Viewpoint - JD.com is enhancing its live-streaming e-commerce strategy by offering free access to its AI digital human live-streaming service for all merchants, aiming to boost engagement and sales in the competitive e-commerce landscape [1][4]. Group 1: Digital Human Live-Streaming Service - JD.com has announced that its digital human live-streaming service is now free for all merchants, allowing them to create their own AI hosts by subscribing through the JD Mai service market [1]. - The digital human service offers various features tailored to different merchant needs, including 24/7 streaming for small businesses and customizable high-end digital hosts for brands [1]. - As of now, JD's digital human service has served over 45,000 brands, indicating significant adoption and interest in this technology [1]. Group 2: Cost Efficiency and Operational Benefits - The cost of using JD's digital humans is reported to be as low as one-tenth of that of human live-streamers, providing a cost-effective solution for merchants [3]. - Digital humans can operate continuously without breaks, ensuring consistent content output and addressing high labor costs associated with traditional live-streaming [3]. - The technology aims to alleviate content supply issues that JD has faced in its live-streaming efforts, contrasting with platforms like Douyin and Kuaishou that have different content ecosystems [3][4]. Group 3: Market Challenges and Limitations - Despite the advantages, there are concerns regarding user acceptance and whether digital human live-streaming can significantly increase GMV (Gross Merchandise Volume) and profit margins for merchants [4]. - The success of digital human live-streaming may be limited as it still requires merchants to follow traditional live-streaming logic, raising questions about its overall impact on JD's GMV, which is already in the trillion-yuan range [4][6]. - JD's self-operated model in live-streaming may create apprehensions among merchants, as the platform also competes with them, unlike more successful platforms that encourage a diverse range of merchants and hosts [6].
为什么一款三家合作的“国民好车”会问题频出?
3 6 Ke· 2025-12-09 11:52
从官宣合作到定价预售,再到退单风波,由京东、广汽和宁德时代共同推出的"国民好车"埃安UT super每一个节点都备受瞩目。 从分工来看,京东负责埃安UT super的获客、线上销售(也是唯一销售渠道)、金融、保险等服务;广汽负责产品的制造、线下试驾和交付;宁德时代则 是负责电池及换电相关的服务。 看似每个合作方都在负责自己最擅长的业务,预想中能创造出成倍的收益,但网络上潮水一般的退单和吐槽表明,目前三方的合作还处于1+1+1<1的磨合 阶段。 12月1日,广汽、宁德时代、京东三方共同组织了一场"用户全开麦"埃安UT super用户面对面"听劝"恳谈会。三方对争议最大的几个问题作出了回应。 第一个,是实际配置与宣传不符的问题。有许多用户发现埃安UT super的宣传图中有天窗,下定后发现实际配置中没有天窗,让消费者陷入迷茫和愤怒的 情绪。 广汽集团埃安BU副总裁、埃安品牌首席用户官杨龙对此回应,用户看到的宣传图是埃安社区上介绍三方合作生态内容出现的一张"天窗图片",是内容审 核的失误,在上市发布三天后已发现并立刻修正,并对所有官方内容完成自查,埃安对此深表歉意。从上市当天开始,在三方各种平台的产品配置表上, 也 ...
极兔与京东的启示:快递业兼并如何破解整合难题?
3 6 Ke· 2025-12-09 10:59
十年收并购风云 十年弹指一挥间,快递江湖的并购逻辑,也完成了从"清理门户"到"强强联合"的质变。 最开始要从"清场时代"说起,也就是2017年前,行业狂飙突进的年代,淘汰赛率先从第二梯队开始,这一阶段的并购,多为资本对经营不善者的接盘,但 结局不尽如人意。 其中最经典的就是天天快递,作为与申通、顺丰同时代起跑的"元老",天天的命运最为坎坷。2017年,试图构建物流护城河的苏宁以超40亿元的对价将天 天收入麾下。 如今,电商增速换挡,价格战硝烟渐散,快递行业已经从"草莽群殴"迈入"巨头角力"新纪元。 近十年间,一场场动辄数十亿的资本并购,不断重塑着行业的版图与座次。 业内收并购,有的成功,实现1+1>2,有的失败,甚至1+1<1。 《快递观察家》发现,透过一系列"商战",并购的结局,早在交易敲定前就已经埋下伏笔。其成败从不取决于交易金额的大小,而是在于收购方战略逻辑 的清晰度、协同价值的真实性与后期整合的魄力、稳力之中。 成功的并购,是补齐一块关键的战略拼图;失败的并购,则是吞下一颗致命的财务毒药。 然而,苏宁一手打造的"生态协同",并没有想象中美好。在苏宁体系内,天天定位模糊,与主业协同微弱,沦为持续失血的" ...
【美股盘前】美国将允许对华出售H200芯片,英伟达涨1.6%;拟发20亿美元可转债,CoreWeave跌1.3%;AI借贷狂潮愈演愈烈,穆迪警告:整个金...
Mei Ri Jing Ji Xin Wen· 2025-12-09 10:24
Group 1 - Major U.S. stock index futures are showing slight gains, with Dow futures up 0.05%, S&P 500 futures up 0.13%, and Nasdaq futures up 0.14% [1] - Chinese concept stocks are experiencing a decline, with Alibaba down 1.92%, Pinduoduo down 1.38%, Baidu down 3.88%, JD.com down 1.3%, and Xpeng Motors down 2.58% [1] - Trump announced that NVIDIA can sell H200 AI chips to approved customers in China, with 25% of the revenue going to the U.S. government, which is expected to create jobs and maintain U.S. leadership in AI [1] Group 2 - U.S. oil giants may take over stakes in an Iraqi oil field from the sanctioned Russian company Lukoil, with ExxonMobil and Chevron as potential buyers [2] - Stellantis and Bolt are collaborating to explore the development and deployment of Level 4 autonomous vehicles in Europe, aiming for testing vehicles by 2026 and mass production by 2029 [2] Group 3 - Novartis has entered a drug target collaboration agreement with Relation Therapeutics, providing an initial payment of $55 million and potential milestone payments up to $1.7 billion [3] - Renault and Ford are partnering to develop affordable small electric vehicles for the European market, with plans to produce two models by 2028 [3] Group 4 - CoreWeave plans to issue $2 billion in convertible senior notes, increasing its already significant debt burden, which stood at $14 billion as of September [4] - Moody's warns that the AI lending boom poses risks to the financial system, with AI companies accumulating debt levels surpassing those seen before the dot-com bubble burst [4] - Medline is planning an IPO to raise up to $5.37 billion, potentially becoming the largest IPO in the U.S. this year, with a valuation of up to $55.3 billion [4]
“黑五”电商狂欢,快递出海共舞
2 1 Shi Ji Jing Ji Bao Dao· 2025-12-09 10:15
Core Insights - The article highlights the significant growth in cross-border logistics and e-commerce during the "Black Friday" and "Cyber Monday" shopping events, with a projected 8.3% increase in online sales to reach $11.7 billion by 2025 [1] - Consumer behavior indicates a strong preference for logistics services, with 82% of "Black Friday" shoppers stating they would abandon their cart if their preferred delivery option was unavailable [1] - Companies like Cainiao and JD Logistics have demonstrated robust supply chain capabilities, achieving high order fulfillment rates even during peak periods [4] Group 1: Market Trends - Southeast Asian consumers prefer blind box toys, 3C electronic accessories, and bags, while African markets favor domestic gaming hardware and home goods [2] - European consumers are driven by the Christmas season, with smart home products, holiday decorations, and daily consumer goods being top sellers [2] - Cainiao's Asia-Pacific overseas warehouse inventory exceeded 5 million items in October, with significant growth in Vietnam (40% increase) and Australia (57% increase) [2] Group 2: Logistics Performance - Cainiao's logistics solutions include customized services for different e-commerce platforms, ensuring real-time order information synchronization and efficient delivery [3] - JD Logistics maintained an impressive over 99.9% order fulfillment rate during peak periods, with automated warehouses achieving 100% timely delivery [4] - J&T Express in Brazil experienced a nearly 40% increase in non-platform customer orders and an 80% increase compared to the third quarter, showcasing strong growth in emerging markets [5] Group 3: Competitive Landscape - The logistics competition during the "Black Friday" season reflects global consumer vitality and serves as a test of the core competencies of cross-border logistics companies [5] - Companies are increasingly focusing on multi-point business layouts to enhance their competitive edge in the logistics sector [2][3]
贝恩:中国消费生态权力大转移,三大平台O2O投入已超千亿元
Di Yi Cai Jing· 2025-12-09 10:02
随着我国消费市场的快速发展,如何更好地统筹供给侧结构性改革和扩大内需,通过高质量供给创造有 效需求,支持以多种方式和渠道扩大内需,正在成为我国经济工作的重要方面。 贝恩指出,即使未来这些补贴可能减少,但这些大型的平台已经控制了消费者与商家的行为,并取代传 统的分销商成为购物者的"守门人"。 贝恩公司近日发布的一篇题为《外卖大战与零售变革》的文章,"中国的外卖大战已经成为行业管理者 了解全球零售未来的窗口"。贝恩数据显示,美团、京东和阿里巴巴已在O2O领域投入超过1000亿元人 民币。贝恩指出,即使未来这些补贴可能减少,但这些大型的平台已经控制了消费者与商家的行为,并 取代传统的分销商成为购物者的"守门人"。 持续扩大内需正在成为我国经济发展的重要工作之一。针对中国消费市场的发展趋势,12月9日,全球 咨询公司贝恩公司与Worldpanel消费者指数联合发布的一份《2025年中国购物者报告》显示,中国快速 消费品市场在经历了2024年的平缓表现之后,于2025年显现企稳态势。报告指出,中国快消品市场正在 步入新一轮结构调整期,O2O闪送等平台成为主要增长动力来源。 中国快速消费品市场的渠道正在发生迅速变化。随着 ...
想骑行却怕冷?上京东买智能骑行台打卡28天领300元返现
Zhong Jin Zai Xian· 2025-12-09 09:48
Group 1 - The core viewpoint of the article highlights the significant increase in indoor cycling demand due to winter weather, with JD's sales data showing a more than 280% year-on-year growth in cycling trainer sales since November, making it a "phenomenal product" for home fitness during winter [1] - JD has partnered with the well-known cycling brand Mijian to launch a promotional campaign offering cash back for customers who purchase cycling trainers and complete a specific cycling challenge [1][3] - The promotional activity runs from December 10, 2023, to February 28, 2026, where customers can receive a cash subsidy of 300 yuan by completing a 28-day cycling challenge of 20 kilometers per day [1][4] Group 2 - The "smart cycling trainer" is described as a fitness device that allows users to ride indoors by fixing their bicycles onto a stable support structure, compatible with most bike models and requiring minimal space [3] - The smart cycling trainers offer adjustable resistance and can connect via Bluetooth to cycling apps, simulating real road conditions and providing an immersive training experience [3] - The two featured models, Mijian T600 Eco and T500, are highlighted for their performance and user-friendly features, with the T600 Eco supporting up to 2800W power output and 27% slope simulation, while the T500 offers nine types of road feel without needing an external power source [4] Group 3 - JD has a long-standing commitment to the cycling sector, continuously enhancing product variety and service experience, and plans to expand the cash back campaign with more brands to promote home fitness and technological cycling experiences [6] - The campaign encourages consumers to engage in indoor cycling, emphasizing that exercise should continue even during winter [6]
京东外卖回应“随心囤”出现BUG:平台将承担商家全部损失
Xin Lang Cai Jing· 2025-12-09 09:09
Core Viewpoint - JD.com’s food delivery service experienced a bug in its "Sui Xin Tun" coupon system, leading to customers retaining a significant number of unused coupons after requesting refunds [1][1]. Group 1: Incident Details - Multiple users reported that after purchasing 100 coupons, only 1 was reclaimed by the platform upon refund request, leaving 99 coupons with the users [1][1]. - Some users took advantage of the situation by placing numerous food delivery orders [1][1]. Group 2: Company Response - JD.com acknowledged the bug and stated that it was quickly fixed, expressing gratitude towards users who voluntarily returned their coupons [1][1]. - The company also committed to covering all losses incurred by merchants due to the platform's responsibility for the incident [1][1].
“京东超市”2025茶产业高质量发展交流会圆满举办
Zhong Guo Jin Rong Xin Xi Wang· 2025-12-09 09:04
Core Insights - The "JD Supermarket 2025 Tea Industry High-Quality Development Exchange Conference" was held in Zhejiang Province, focusing on the strategic cooperation between the China Tea Circulation Association and JD Supermarket [1][3]. Group 1: Conference Overview - The conference attracted over 300 representatives, including leaders from renowned tea-producing regions and major e-commerce brands [3]. - The theme of the conference was "Seeking Tea Fragrance, Promoting Revitalization," emphasizing high-quality development in the tea industry [4]. Group 2: Key Presentations - Representatives from Huaxiangyuan Tea Industry, Zhang Yiyuan, and Zhongnong Group shared insights on brand development, quality control, and service empowerment in the tea industry [4]. - JD Supermarket's tea category manager presented consumer trend insights and consumption hotspot data for the 2025 "Double 11" shopping festival, providing valuable references for tea companies [10]. Group 3: Regional Highlights - Four key tea-producing regions—Shaoxing, Xinchang, Tiantai, and Yanchuan—showcased their unique advantages in resources, culture, and innovation through presentations and case studies [12]. - These regions outlined their future development plans, contributing to a diverse and vibrant tea industry landscape [12]. Group 4: Future Collaboration - The China Tea Circulation Association and JD Supermarket plan to address industry pain points and integrate more tea-producing areas and companies into their service system, focusing on consumption stimulation, data analysis, and technological empowerment [17].