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出了bug,有人薅了上百单,京东回应:将承担商家全部损失
Mei Ri Jing Ji Xin Wen· 2025-12-09 09:03
Core Points - JD.com delivery service experienced a bug in the "Sui Xin Tun" feature, allowing users to retain 99 out of 100 purchased vouchers after requesting a full refund [1] - The company announced it would cover all losses incurred by merchants due to this issue, expressing gratitude towards users who voluntarily returned vouchers [3][4] - The "Sui Xin Tun" feature is designed for flexible promotions on frequently purchased items, allowing users to buy vouchers that can be redeemed later, with options for refunds [4] Company Developments - On November 17, JD.com launched an independent delivery app that integrates various local life services, enhancing user convenience for frequent food delivery [7] - The new app connects with JD.com’s review system, providing users with comprehensive consumption references for dining and shopping [7] - The "AI All-Net Review" model was introduced, which analyzes millions of reviews daily to generate objective content, marking a significant advancement in user feedback systems [7]
京东外卖“随心囤”出BUG,有人狂薅上百单 官方回应:平台承担全部损失
Feng Huang Wang· 2025-12-09 08:10
日前,京东外卖"随心囤"功能出现BUG。有网友反馈,购买京东外卖100张券后,申请全额退款,平台 只回收1张券,剩余99张还在用户手里,为此有网友连续下了上百单外卖。 凤凰网科技讯12月9日,京东方面回应称,"随心囤"短暂出现了系统故障,在快速修复系统故障期间, 许多用户主动退回了优惠券,京东将联系致谢这些用户,并送上心意。因平台责任已出餐的商家,平台 也将承担全部损失。 ...
京东回应:“随心囤”短暂出现系统故障,平台将承担全部损失
Xin Jing Bao· 2025-12-09 06:53
Core Viewpoint - JD.com experienced a temporary system failure with its "Sui Xin Tun" service, leading to users voluntarily returning coupons during the quick repair process [1] Group 1 - JD.com will express gratitude to users who returned coupons by reaching out to them and offering a token of appreciation [1] - The platform will cover all losses incurred by merchants due to the system failure, acknowledging its responsibility [1]
Scaling Law 仍然成立,企业搜广推怎么做才能少踩“坑”?
AI前线· 2025-12-09 06:26
Core Insights - The article discusses the transformation of search, advertising, and recommendation systems through the integration of large models, emphasizing the challenges and solutions for implementing generative recommendations in practical scenarios [2][4]. Group 1: Key Changes in Search and Recommendation Systems - The most significant change brought by large models is in feature engineering, where traditional methods are being enhanced by the capabilities of large language models to extract richer features from vast amounts of data [6]. - The industry is still far from achieving a fully unified end-to-end pipeline, with most efforts focused on integrating large models into specific points of the pipeline rather than complete reconstruction [12][4]. - The scaling law remains applicable in recommendation systems, indicating that the marginal benefits of model scaling have not yet reached their limits, particularly due to the vast amount of user behavior data available [13][17]. Group 2: Challenges and Solutions in Model Implementation - A major challenge in deploying large models is the need for extensive foundational work, such as data cleaning and sample construction, which can consume significant time and resources [8]. - The transition from traditional feature engineering to a more systematic approach to data and sample construction is crucial for realizing the potential of large models [8][9]. - Balancing model size, performance, and computational costs is essential, with smaller models being preferred in low-value scenarios while larger models are pursued for high-value applications [19][20]. Group 3: Future Directions and Innovations - The future of recommendation systems may see a shift from feature engineering to knowledge engineering, where models learn directly from raw user behavior data supplemented by incremental knowledge [30]. - The development of intelligent agents capable of autonomous planning and execution of complex tasks is anticipated, moving beyond predefined workflows [30]. - The industry is encouraged to focus on maximizing the utility of existing models by improving the quality of training data and optimizing the model's effective parameters [20][38].
早报(12.09)| 芯片突发!特朗普终于松口;美联储降息大消息;谷歌首款AI眼镜将问世
Ge Long Hui· 2025-12-09 00:18
Group 1 - Trump announced that Nvidia is allowed to export H200 AI chips to "approved customers" in China, with the U.S. requiring a 25% revenue share from sales, applicable to companies like AMD as well [2] - The White House economic advisor Hassett stated that Trump will announce numerous positive economic messages and advocated for continued interest rate cuts by the Federal Reserve, emphasizing that the extent of cuts should depend on data [2] - Trump plans to introduce a "One Rule" executive order to streamline regulations for AI businesses, asserting that companies should not need separate approvals from all 50 states for operations [2] Group 2 - The Dow Jones fell by 0.45%, the Nasdaq decreased by 0.14%, and the S&P 500 dropped by 0.35%, with most large tech stocks declining [3][4] - Notable declines included Tesla down over 3%, Google down over 2%, and Amazon down over 1%, while Nvidia and Microsoft saw gains of over 1% [3][4] - The Nasdaq Golden Dragon China Index rose by 0.08%, with Baidu up over 3% and Xpeng up over 2%, while Netease fell over 2% [3] Group 3 - WTI crude oil futures fell by $1.20, nearly 2%, closing at $58.88 per barrel, while Brent crude oil futures dropped by $1.26, or 1.98%, to $62.49 per barrel [5][7] - Spot gold decreased by 0.13% to $4190.48 per ounce, and spot silver fell by 0.22% to $58.13 per ounce [5][7] Group 4 - OpenAI reported a 143% increase in global paid enterprise users, with over 100,000 companies using its AI products, and employees saving 40 to 60 minutes daily using AI [11] - The technology sector saw an 11-fold increase in AI usage, with rapid growth in international markets like Germany and Japan [11] Group 5 - Paramount announced a hostile takeover bid for Warner Bros. at $30 per share, totaling $108.4 billion, following Netflix's recent agreement to acquire part of Warner's core business [12] - Trump expressed his intention to be involved in the Netflix acquisition decision, citing concerns over market share [12] Group 6 - Apple’s hardware technology senior vice president denied rumors of leaving the company, while the iPhone 17 Pro series saw a price drop, with the Pro model reduced from 8999 yuan to 8699 yuan [13]
2025电商榜单价值及影响力洞察报告
艾瑞咨询· 2025-12-09 00:06
Core Insights - The report highlights the evolving role of e-commerce rankings from simple recommendation tools to comprehensive business components that enhance user decision-making efficiency, build platform trust, leverage brand growth, and promote industry quality ecosystems [1] - Over 90% of consumers pay attention to ranked products, with more than half prioritizing items marked with rankings, indicating that rankings are now essential decision touchpoints in the purchasing process [1][6] - The report anticipates that with advancements in AI technology and enhanced user behavior visualization, rankings will undergo further upgrades towards intelligence, personalization, and non-commercialization, becoming key drivers of high-quality industry development [1] Group 1: Consumer Behavior and Trust - Consumers face challenges not in finding products but in trusting and selecting them, leading to a demand for improved decision efficiency, shopping trust, and quality selection [2] - Approximately 30% of consumers are now paying attention to e-commerce rankings, with over 40% considering ranked products as worthy of further exploration [4] - 75.6% of consumers view rankings as decisive factors in their purchasing decisions, with 61% expressing high satisfaction with ranked product recommendations [6] Group 2: Platform Strategies and Competitive Edge - E-commerce platforms recognize that future competition will hinge on trust and cognitive efficiency rather than just logistics and pricing, making authoritative rankings crucial for building trust infrastructure [8] - JD's ranking system leads the industry in consumer recognition and satisfaction, with nearly 70% of users mentioning it first when asked about rankings [10] - Over 80% of consumers believe JD's rankings help them find high-quality and safe products, significantly higher than other industry rankings [11] Group 3: Ranking Mechanisms and Consumer Engagement - The JD ranking system is based on a data-driven model that ensures objectivity and transparency, addressing consumer concerns about potential marketing biases [23] - Nearly 50% of consumers worry that e-commerce rankings may serve as disguised marketing, but JD's commitment to non-commercialization and data-driven evaluation helps build trust [25] - 54.6% of consumers prefer to check quality rankings when seeking high-quality products, with 97.8% of users indicating they will continue using JD's rankings in the future [17] Group 4: Ecosystem Value and Industry Impact - E-commerce rankings create a win-win ecosystem by providing reliable shopping guides for consumers, driving sales growth for brands, and reflecting industry consumption trends [30] - The case of Haier's jeans series demonstrates how JD's rankings can enhance product exposure and sales, creating a positive feedback loop [32] - The collaboration between JD and SHOKZ on exclusive products showcases how rankings can drive product success and market recognition [33] Group 5: Future Trends and Innovations - The future of e-commerce rankings will see a shift towards pure data evaluation and objective assessments, enhancing consumer trust [35] - AI-driven innovations will transform rankings into interactive tools, allowing for personalized shopping experiences and efficient product iterations [37] - The emphasis on quality upgrades will continue to shape the industry, encouraging brands to focus on product innovation and service optimization [40]
AI+政务新体验: 京东App上线市民服务
Mei Ri Shang Bao· 2025-12-08 23:17
为进一步提升用户体验,京东App上线的市民服务创新引入AI智能助手"AI助手小彤",通过AI驱动服务 升级,显著提升办事效率、降低操作门槛。该AI智能助手基于京东全自研的JoyAI大模型,具备强大的 自然语言理解与生成能力,能够以拟人化、场景化的方式精准解答用户各类疑问,并根据用户需求智能 推荐匹配的服务路径。"AI助手小彤"还全面支持多模态交互。例如拍照识别,用户可对纸质材料、证 件、票据、食品包装等进行拍照,系统自动完成文字提取,并结构化呈现关键信息。 在此基础上,京东App上线的市民服务还构建了多元的城市智能体矩阵,包括万能博士、AI医生大为、 数字社工小马、工作居住证助手、财富管家京小贝等。这些智能体协同工作,覆盖从政务服务、生活缴 费、出行停车、健康管理到就业安居、财富规划等全场景民生需求,真正实现"问得清、找得准、办得 快"。未来,该市民服务还将持续拓展服务城市与覆盖领域,深入更多民生场景,以AI赋能公共服务, 助力各地政府构建更加普惠、高效、智能的数字政务生态,让每一位市民都能享受到触手可及的美好生 活服务。 商报讯(记者 吕文鹃)近日,京东App正式上线市民服务,首批服务覆盖广州、山西(全省) ...
盘前必读丨美股全线下跌道指跌超200点;中国中冶拟606.76亿元出售资产
Di Yi Cai Jing· 2025-12-08 23:16
Market Overview - The overall market trend remains upward, with most sectors finding support at the 60-day moving average and initiating a rebound [7] - The "spring躁动" (spring excitement) may start earlier in mid to late December, with balanced allocation in growth and cyclical sectors being recommended [7] - A potential "double bottom" formation could provide a good opportunity for accumulation if the market revisits the November 21 position [7] Stock Performance - Major U.S. stock indices closed lower, with the Dow Jones down 0.45%, Nasdaq down 0.14%, and S&P 500 down 0.35% [3] - Notable tech stocks showed mixed performance: Nvidia up 1.7%, Oracle up 1.3%, while Apple down 0.3%, Meta down 1.0%, Amazon down 1.1%, and Google down 2.1% [3] - The Nasdaq Golden Dragon China Index rose 0.08%, with Baidu up 3.5% and JD.com up 0.1%, while Alibaba down 0.1% and NetEase down 2.1% [3] Commodity Prices - International oil prices faced downward pressure, with WTI crude oil down 2.00% at $58.88 per barrel and Brent crude oil down 1.98% at $62.49 per barrel [3] - International gold prices also declined, with COMEX gold futures for December delivery down 0.61% at $4187.20 per ounce [3] Regulatory Developments - The State Administration for Market Regulation in China is establishing a "dual loss control" risk prevention technical system for the electric vehicle industry, aimed at accurately identifying accident causes and improving investigation standards [5] - The system includes national standards for analyzing fire defects in electric vehicles, filling a gap in standardized analysis methods [5] Corporate Actions - China Minmetals plans to sell assets worth approximately 60.68 billion yuan to Minmetals Development and China Minmetals [6] - Midea Group has completed a share repurchase plan worth 10 billion yuan, intending to cancel 1.24% of the company's total share capital [6] - Agricultural Bank of China plans to distribute approximately 38.15 billion yuan in cash dividends for the first half of 2025 [7]
外卖“新国标”出台 为市场立下“新规矩”
Zhong Guo Qing Nian Bao· 2025-12-08 22:27
Core Viewpoint - The introduction of the new national standard "Basic Requirements for Food Delivery Platform Service Management" aims to enhance food safety regulation and address key issues in the food delivery industry, including the protection of delivery personnel's rights and the regulation of platform fees [1][6]. Group 1: Food Safety Regulation - The new standard incorporates "Internet + Bright Kitchen" to strengthen food safety oversight, requiring merchants to implement real-time video monitoring of food preparation processes [3][4]. - The standard mandates platforms to establish dedicated teams to verify merchant information and conduct monthly checks on at least 5% of merchants to prevent unqualified vendors from operating [2][6]. - Platforms are encouraged to support merchants in adopting "Internet + Bright Kitchen" through subsidy policies, allowing small and medium-sized businesses to participate at minimal cost [3][4]. Group 2: Market Competition Issues - The standard addresses competitive practices in the food delivery sector, particularly the pressure on small merchants to participate in promotions that can lead to financial losses [6][7]. - It specifies that platforms must bear the costs of promotional activities and cannot pass these costs onto merchants or delivery personnel, nor can they force merchants to participate in promotions [6][7]. - The standard prohibits misleading marketing practices that disrupt market pricing and order [6][7]. Group 3: Delivery Personnel Rights - The new standard emphasizes the protection of delivery personnel's rights, addressing issues such as long working hours and high work intensity [7][8]. - It includes requirements for platforms to provide compensation for delays caused by merchants and to ensure fair working conditions, such as eliminating penalties for late deliveries [7][8]. - Several platforms have already begun reforms, including the cancellation of late delivery penalties and the introduction of service score systems to manage performance [7][8]. Group 4: Complaint Mechanisms - The standard focuses on improving dispute resolution mechanisms by establishing clear channels for complaints from consumers, merchants, and delivery personnel [8]. - It aims to enhance social oversight and ensure that the food delivery industry adheres to the new standards [8].
电商运营:2025电商榜单价值及影响力洞察报告
Sou Hu Cai Jing· 2025-12-08 20:56
Core Insights - The report analyzes the core value and influence of e-commerce rankings in consumer decision-making, highlighting that 30% of consumers pay attention to rankings while 76.56% believe rankings help find high-quality products and reduce purchase risks [1][7][9] - Over 90% of consumers are aware of ranking products, with 75.6% considering rankings as a significant factor in their purchasing decisions [12][23] - The report emphasizes the importance of building a three-way win ecosystem among users, brands, and the industry, with rankings simplifying decision-making and enhancing trust [1][14] Industry Insights - E-commerce rankings are becoming essential tools for consumers in a market with abundant but varied product quality, addressing the pain points of "not daring to buy" and "not knowing how to choose" [1][7] - The rankings serve as a "trust infrastructure" for e-commerce platforms, enhancing user trust and providing a fair display opportunity for quality products and brands [14][30] - The report indicates that the future of e-commerce rankings will focus on pure data evaluation and non-commercialization, evolving into a dual-interaction model that empowers brand innovation and optimizes user shopping experiences [1][30] User Insights - More than 80% of users actively follow rankings, with 52.2% prioritizing products marked with ranking labels [21][23] - Users increasingly view rankings as critical decision-making tools, with 54.6% of users preferring to check rankings when seeking high-quality products [26][27] - The report notes that 97.8% of users who have used the rankings intend to continue or increase their usage frequency in the future [28][29] Benchmark Insights - JD's ranking system (京东金榜) leads the industry in awareness, user experience, and satisfaction, with nearly 70% of users mentioning it first when asked about rankings [17][18] - The ranking system has established a reputation for quality through objective evaluation criteria, significantly enhancing consumer trust [33][34] - JD's ranking has evolved from a tool to a comprehensive guide for quality consumption, aiming to provide a trustworthy shopping experience for consumers [31][32]