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鲁班到家登顶全国服务订单量第一,正在成为大家居服务新基建
3 6 Ke· 2025-05-08 01:06
Core Insights - The Chinese home furnishing consumption structure is undergoing significant changes as the era of high growth in the real estate industry comes to an end, with a shift towards home updates, repairs, and functional improvements becoming a rapidly growing segment of household spending [1][7] - The market for home installation and maintenance services in China is projected to exceed 700 billion yuan in 2024 and reach 896.1 billion yuan by 2029, with a compound annual growth rate of 4.9% over five years [1][4] - Luban Home has emerged as a leading platform in the home installation and maintenance service sector, ranking first in actual service order volume in 2024, based on real service fulfillment data rather than traditional GMV metrics [1][3] Industry Trends - The demand for new housing is slowing, while second-hand home transactions are increasing, leading to a reconfiguration of living spaces among middle-class families [1][7] - The home service industry is transitioning from a "connection intermediary" model to one focused on "delivery capability," with platforms like Luban Home leveraging technology for a full-process closed loop [3][4] - The home service market is characterized by a lack of standardization, with many consumers expressing dissatisfaction with the unpredictability of service quality [3][5] Company Overview - Luban Home operates a platform that aggregates over 3 million blue-collar workers across all provincial administrative regions in China, achieving nationwide coverage for home services [4][6] - The platform employs a service standardization system, including skill certification, service tiering, and a star rating system, to ensure service quality and controllability [4][6] - Luban Home's business model includes a wide range of service categories, covering furniture, home appliances, and smart home installations, among others, thus expanding its market reach [4][6] Service Standardization - The company has developed a comprehensive service management system that quantifies service quality through metrics such as fulfillment orders, customer satisfaction ratings, and service radius [5][6] - Luban Home's service model includes a full range of offerings from installation to maintenance, utilizing intelligent algorithms for optimal technician allocation based on various factors [5][6] - The platform has achieved a service satisfaction rate of 98.52%, reflecting its commitment to standardizing service delivery [6] Future Outlook - As China's population ages, the demand for home services tailored to older adults is expected to grow, with the market for such services experiencing an annual growth rate of 12% over the past three years [7][8] - Luban Home is positioned to address the challenges of an aging workforce in the service industry by providing training programs and incentives for blue-collar workers [7][8] - The company is facilitating a shift from a product-driven to a service-driven industry, redefining the connection between workers and brands while enhancing overall service efficiency [8]
搭建“平台+产业” 双向赋能对接平台 深圳平台经济带动作用逐步提升
Shen Zhen Shang Bao· 2025-05-07 17:59
统计数据显示,深圳平台经济带动作用和发展水平逐步提升,2025年一季度,深圳市限额以上网络零售 额增长20.8%,工业互联网、社交娱乐平台全国领先,产业垂直服务、网络货运、数字金融、跨境电 商、新零售、生鲜配送等平台加快发展,运动健康、旅游、家政、人力资源等细分领域亮点纷呈,涌现 出一批高成长型和潜力型平台。 据介绍,深圳下一阶段将加快健全平台梯次培育服务体系,构建全方位要素支持模式,搭建更多市场、 应用场景等对接渠道,加快培育一批在国内外具有重要影响力的产业赋能型、产能带动型高能级平台, 全面提升平台经济引领示范、辐射带动能级。 "对于中小民营企业而言,数字化平台是提升创新能力的催化剂。"参加对接会的深圳海润感知技术有限 公司资源开发经理董雪松告诉记者,公司正打算成立智算中心,希望借助云平台龙头企业的技术力量, 探索出一条智算中心更好服务客户的新路径。 平台经济作为数字经济的一种创新模式和跨行业、跨领域的多元业态融合经济形态,在资源要素整合、 有效扩大内需、赋能实体经济、发展新质生产力等方面发挥着重要的支撑引领作用。 5月7日,记者从深圳市发展改革委获悉,近年来,深圳持续完善平台经济发展政策体系,今年1月印 ...
吉林、北京、上海、浙江联合签署网络市场协同监管备忘录,共促平台经济健康发展
news flash· 2025-05-07 07:18
Core Viewpoint - The recent signing of the "Network Market Collaborative Supervision Memorandum" by market regulatory departments from Jilin, Beijing, Shanghai, and Zhejiang aims to enhance regulatory cooperation and promote the healthy development of the platform economy [1] Group 1: Regulatory Collaboration - The memorandum emphasizes "co-construction, sharing, co-discussion, and co-consultation" to strengthen communication and cooperation among the regions [1] - It aims to improve regulatory efficiency by establishing a governance system, sharing information resources, and discussing collaborative efforts [1] Group 2: Focus on Innovation and Development - The initiative seeks to promote communication and coordination among platform enterprises in the four regions, facilitating the integration of high-quality platform resources from Beijing, Shanghai, and Zhejiang with Jilin's specialty industries [1] - It encourages the sharing of resources such as electronic evidence, identification, data analysis, and evidence collection equipment to combat false advertising and infringement issues [1]
中金协八届八次理事会议在找钢网圆满落幕
Sou Hu Wang· 2025-05-01 05:18
Core Viewpoint - The meeting organized by the China Metal Materials Circulation Association aims to discuss the development of the steel circulation industry, emphasizing the importance of digitalization and collaboration among member enterprises to enhance competitiveness and resilience in the face of challenges [1][8]. Group 1: Meeting Overview - The meeting was successfully held in Shanghai, hosted by the China Metal Materials Circulation Association and organized by the Find Steel Industry Internet Group [1]. - Key figures in attendance included Chen Leiming, the Party Secretary of the Association, and various leaders from member companies, who gathered to discuss the industry's future [3][6]. Group 2: Key Discussions and Initiatives - Wang Dong, the founder and CEO of Find Steel, highlighted the company's focus on enhancing supply chain efficiency through digital technology and expressed gratitude for the support from the Association [6]. - Chen Leiming emphasized the need for member enterprises to avoid vicious competition and to actively pursue international collaboration and innovation in the context of the "14th Five-Year Plan" [8]. - The meeting reviewed and approved several important proposals, including the adjustment of membership fees and the establishment of new branches [12]. Group 3: Future Outlook and Trends - The meeting featured discussions on industry trends, strategies for steel circulation enterprises, and the impact of AI on the steel industry [12]. - Experts shared insights on the challenges and opportunities in the domestic and international steel markets for 2025, as well as methodologies for value realization in steel supply chains [24][26]. - The event concluded with a consensus on the need for collaboration and innovation to drive high-quality development in the steel industry [30].
最高法:加强对涉新就业形态民事纠纷案件的审判指导 推动出台有关司法解释
Zheng Quan Ri Bao Wang· 2025-04-30 07:42
Group 1 - The Supreme People's Court has released four typical cases to clarify the recognition standards for labor relations in the new employment form of online freight transportation, aiming to protect the rights of workers and promote the healthy development of platform enterprises and the platform economy [1] - Case 1 establishes that if there is a factual employment relationship and dominant labor management between a company and an online freight driver, a labor relationship should be recognized, ensuring the driver's labor rights [1] Group 2 - Case 2 addresses disputes related to liability insurance contracts in the new employment form, emphasizing that the determination of whether an action falls under the insurance coverage should consider the specific terms of the contract, legal provisions, and the nature of the worker's tasks [2] - Companies are encouraged to purchase commercial insurance to protect new employment form workers from occupational injuries and to provide timely relief for third parties harmed by these workers, thereby mitigating corporate risks [2] Group 3 - Case 3 highlights the need for courts to consider the protective function of occupational injury insurance for new employment form workers when adjudicating cases of harm suffered during work tasks, ensuring that third parties remain liable for damages regardless of the worker's insurance benefits [3] Group 4 - Case 4 clarifies that victims can request the insurance company to be included as a co-defendant in liability cases, and if the conditions for direct compensation from the insurer are met, the court should order the insurer to fulfill its compensation obligations [3] - The Supreme People's Court plans to continue enhancing the protection of new employment form workers' rights and the orderly development of the platform economy, with a focus on guiding civil dispute adjudication related to this new employment form [3]
网约车、外卖、主播、快递占新业态用工纠纷七成,南京“三部门”协作促健康发展
Yang Zi Wan Bao Wang· 2025-04-29 10:42
Core Viewpoint - The Nanjing Intermediate People's Court, along with the Human Resources and Social Security Bureau and the Federation of Trade Unions, has reported on the increasing number of labor disputes in the new employment sector, aiming to promote healthy and sustainable development in this industry [1][3]. Group 1: Overview of Labor Disputes - From 2021 to 2024, the number of labor disputes in Nanjing's new employment sector has shown a year-on-year increase, with significant involvement from industries such as ride-hailing, food delivery, express delivery, online streaming, logistics, housekeeping, automotive services, and agricultural sales [3]. - The ride-hailing, food delivery, online streaming, and express delivery sectors account for over 70% of the total disputes, indicating a concentration of issues within these industries [3]. - The trend of "de-labor relationship" is evident, with a separation between recruitment and employment, as well as between work management and salary payment, complicating the legal landscape for workers [3]. Group 2: Typical Cases - **Case 1**: A group of 48 ride-hailing drivers successfully claimed over 340,000 yuan in compensation after their labor contracts were terminated due to a new performance evaluation system that aimed to change their employment status [4]. - **Case 2**: A housekeeper's claim for labor relationship recognition was upheld despite signing an "information service agreement," as the court found that the company exercised significant control over her work [5]. - **Case 3**: A network anchor was awarded overtime pay after the court recognized the fragmented nature of her work hours, emphasizing the need to consider work patterns in such cases [6]. - **Case 4**: A delivery worker's salary deductions were deemed illegal as the company failed to provide evidence justifying the penalties, reinforcing the requirement for employers to substantiate any wage deductions [7][8]. - **Case 5**: A network anchor was ordered to pay over 34,000 yuan in damages for breaching a contract with an MCN agency, highlighting the legal implications of contractual agreements in the absence of a labor relationship [9].
每日市场观察-20250428
Caida Securities· 2025-04-28 12:25
Market Overview - The Shanghai Composite Index fell by 0.07%, while the Shenzhen Component Index rose by 0.39%, and the ChiNext Index increased by 0.59% on April 25[4] - Main capital inflows were noted in the power, software development, and communication equipment sectors, with net inflows of 64.08 billion CNY for Shanghai and 95.24 billion CNY for Shenzhen[5] Policy and Economic Insights - The Central Political Bureau emphasized the need for more proactive macroeconomic policies, including potential interest rate cuts and increased fiscal measures to support the economy[6] - China's GDP growth rate for Q1 was reported at 5.4%, indicating a stable economic recovery despite global uncertainties[9] Sector Performance - The power, real estate, home appliance, textile, and internet sectors showed significant gains, while traditional energy sectors like precious metals and chemicals experienced declines[2] - A notable 33.62% year-on-year increase in nationwide rail-sea transport of goods was reported, highlighting growth in logistics[12] Investment Strategy - Short-term strategies should focus on defensive sectors and investment opportunities mentioned in the recent political bureau meeting, while long-term investments should align with state-supported industries[2] - Institutional research activity surged to 31,000 instances in one month, reflecting a 49% increase, indicating a strong focus on performance-driven sectors[15]
太突然!多家电商将全面取消“仅退款”
21世纪经济报道· 2025-04-22 13:51
据《北京商报》4月2 2日消息, 拼多多、淘宝、抖音、快手、京东等多个电商平台将全面取 消"仅退款",消费者收到货后的退款不退货申请,将由商家自主处理 。 这意味着,"仅退款"在2 0 2 1年时被拼多多率先推出,后在2 0 2 4年时被京东、淘宝、抖音、快 手 等 相 关 平 台 相 继 引 入 , 历 时 四 年 正 式 迎 来 落 幕 。 记 者 还 获 悉 , 上 述 电 商 平 台 已 就 全 面 取 消 " 仅 退 款 " 的 相 关 细 节 与 管 理 部 门 进 行 了 多 轮 商 讨 和 修 改 , 一 旦 审 核 完 成 即 对 社 会 公 开 宣 布。 "之前遇到一个买家,我刚点击完发货后的2 0分钟,她就以拍错为由申请了仅退款。我收到申 请后马上联系快递公司,虽然商品没有揽收但是快递单号和运费险费用已经产生。"一名电商 卖家对2 1世纪经济报道记者表示了自己的不满,"她轻飘飘一句拍错了,我就要白搭快递费用 和运费险,为什么她不用承担任何责任?" 目前,电商行业也在逐步摆脱恶性竞争的泥淖。拼多多2 0 2 4年下半年开始,在商家售后服务 体系专项升级中,取消了商家的售后申诉限制,全面支持 ...
平台大战重燃,竞争逻辑重构?
Sou Hu Cai Jing· 2025-04-22 11:26
作者 信海光 京东与美团外卖市场之争持续升级,吸引众多消费者眼球。今天(4月22日)两家公司股价却都出现大幅下跌,算是资本市场对外卖之争的一种表态。 这与很多消费者、商家和骑手表现出的态度截然不同。对消费者而言,外卖市场竞争加剧可以提供更多"薅羊毛"的机会;对于商家和骑手来说,随"新东 家"入局带来的市场竞价可能会提升他们的收入水平。毕竟,京东喊出了"0佣金""五险一金配送员"和"百亿补贴",若能实现,三方都是受益者。 而资本市场心存疑虑,是因为这场外卖大战似乎短期内很难看到赢家。在京东入局之前,外卖市场基本上算是美团一家独大,新玩家的进入带来竞争,有可 能会使市场份额重新划分。但问题在于,京东进入外卖市场所采取的策略,比如"0佣金""五险一金配送员"等,明显是在重塑之前外卖市场的成本结构。资 本会担心,即使京东成功获取了市场份额,它是否有能力赚到足够利润?这仍然是一个悬念,可平台为了争夺外卖市场的巨额投入却是实实在在的。 如果换一个视角呢?比如从全行业利益出发,会发现互联网企业之间能够燃起竞争热情总不是件坏事。这一波竞争升级除了重新划分市场份额之外,同时企 业的主动作为还反映了市场信心的触底回升,对资源配置 ...
拿出1000亿 ,拼多多要干一件大事
凤凰网财经· 2025-04-11 08:15
关键时刻,拼多多伸出了援手。其推出的 "千亿扶持计划"宣布将对跨境商家赋能。平台不仅提供真金白银的补贴支持,更将通过系统化的解决方 案,全方位提升商家的抗风险能力和市场竞争力。 关税的阴霾远未散去,但平台的行动至少传递了一个信号:当风暴来袭时,没有人应该孤军奋战。 01 关税阴霾下,平台伸出了援手 4月2日,特朗普宣布"对全球约 60 个国家和地区征收对等关税",以及"取消 800 美元以下小包免税政策"。这些政策调整,无疑给跨境商家的经营 带来了不小的变数。 最直接的便是成本的抬升,无论是关税的直接增加,还是物流、合规等隐性成本的上涨。但若商家试图将部分成本转嫁给消费者,又存在市场需求出 现波动的可能性。毕竟在真实销售数据出来以前,美国消费者对于价格上浮的接受程度尚不明确。 而在这场风暴中,相较于大卖家,中小跨境卖家的受到的影响更甚。因为他们既缺乏核心技术壁垒,又受限于有限的资金储备,在贸易形势的变化面 前,经营难度势必有所增加。 在关键时刻,拼多多向跨境商家们伸出了援手。拼多多推出的"千亿扶持计划",承诺未来三年拟投入1000亿资源,持续打造用户、商家及平台多方 共赢的商业生态。该计划特别强调要加大对跨境 ...