商家的自律与诚信是赢得信任的根本。在食品安全问题上，商家必须坚守底线，严格遵守相关法律法规 和行业标准。主动拥抱"互联网+明厨亮灶"建设，将后厨直播作为赢得消费者信任的"投资"。主动公开 食材储存、清洗、加工和打包全过程，让食品制作过程"透明化"，接受消费者监督。此外，全面规范使 用"食安封签"，防止食品在配送过程中被污染，从细节处体现对食品安全的重视。 "无堂食外卖"赢得消费者信任非一日之功，要形成"政府推行标准、平台尽责管理、商户规范操作"的多 元共治生态。只有消费者能够"看得明白、点得放心"，无堂食外卖才能真正摆脱信任危机，实现长远健 康发展。 （文章来源：经济日报） 让消费者点得放心、安心，政府的标准制定与监管创新是破局的关键。今年以来，各地政府积极探索， 为行业规范化发展提供了重要借鉴。重庆推出全国首个《无堂食外卖经营服务规范》团体标准，构建起 覆盖准入、加工、配送的全链条监管体系；浙江杭州实施《无堂食外卖聚集区管理规范》，推行无堂食 外卖聚集区组团式管理模式；河南省市场监管局聘请外卖骑手担任食品安全监督员，通过骑手"随手 拍"形式，及时上报食品安全问题线索，助力隐患早发现、早处置。此外，也可通过建 ...

Core Insights - The return of Jack Ma to Alibaba has significantly increased the company's focus on AI technology and investment, marking a pivotal shift in its strategic direction [1][3][9] Group 1: AI Technology Focus - Jack Ma's emphasis on AI has reached unprecedented levels, with reports indicating he has actively sought updates on AI development multiple times in a single day [4][22] - Alibaba's subsidiary, Pingtouge, has developed a new AI chip that surpasses Nvidia's A800 in key performance metrics, indicating Alibaba's competitive strength in the AI chip sector [6][8] - The company plans to invest over 380 billion yuan in cloud and AI infrastructure over the next three years, exceeding its total investment in the past decade [9][11] Group 2: Financial Investments and Growth - In the first quarter of the 2026 fiscal year, Alibaba's capital expenditure surged by 220% year-on-year to 38.6 billion yuan, reflecting the company's unprecedented investment in AI [11] - Alibaba is expanding its global footprint by establishing eight new AI data centers, increasing its total to 95, mirroring Amazon AWS's global strategy [11] Group 3: Strategic Partnerships and Market Expansion - Alibaba has formed a deep collaboration with Apple, integrating its Tongyi Qianwen large model into the iOS system, which is expected to enhance user experience across millions of iPhones [11][22] - The company is also aggressively pursuing growth in the local services sector, responding to competition from JD.com by upgrading its Taobao platform and integrating Ele.me into its e-commerce division [12][14] Group 4: AI in Operational Efficiency - AI technology has been implemented in Alibaba's delivery services, resulting in a 12% increase in delivery efficiency and a near 90% success rate in route optimization [17][22] - The introduction of AI-driven tools has significantly reduced the time required for merchants to set up stores, from three days to just four hours [17] Group 5: International Market Strategy - Alibaba's Southeast Asian platform, Lazada, is now fully open to Tmall merchants, allowing for seamless entry into international markets with AI support for logistics and customer service [20] - This initiative lowers the barriers for brands to expand overseas, as they can leverage Lazada's infrastructure without needing to establish local teams [20]

9月23日18时，深圳市气象台将全市台风橙色预警信号升级为红色。深圳气象台预计，第18号台风"桦加 沙"（超强台风级）未来趋向珠江口西侧沿岸，23日傍晚前后深圳市自东向西风力逐渐增大，23日夜间到24 日是风雨最强时段，致灾风险极高。 为应对台风，根据政府部门的防控要求以及为保障骑手安全，多家外卖平台启动了特殊天气应对预案，于9 月23日18点起在深圳暂停外卖服务。外卖平台表示，将密切关注天气情况及配送条件，后续适时恢复外卖服 务。 "白天工作没有什么影响，我跑到17点下线。"深圳的外卖骑手梁永（化名）对第一财经记者表示。 考虑到他所在的站点附近多为工厂，9月23日他接到的订单比日常少了十几单，"平时能跑50单，今天单子少 了一些，下午2点附近的工厂基本全下班了。" 往常，他接到的订单多是送往商圈或者工厂，今天他接到的订单大多是送往居民楼，"今天接到的订单以外 卖单为主，白天餐厅都正常营业，和平时没什么不同。"他表示，具体复工时间还需要看天气情况。 服、强光手电筒等防护装备，确保作业安全。在确保一线员 工安全下，开展揽派等相关工作。 此外，京东物流还将充分发挥一体化供应链与智能物流运输 优势，在政府部门的统筹 ...

今日(9月23日)，南都N视频记者获悉，随着台风"桦加沙"逼近广东，各外卖平台纷纷启动应急响应措施，按各地 规定时间暂停外卖配送服务。 国际与版 40分钟 1.2km 神指 满35威11 AIC 南方都市報 15 NJ201 : 天四外头 台风天气安全提醒 美团对广州地区用户的弹窗提示。 据悉，目前广州和深圳都已经针对台风"桦加沙"发布了实施"五停"措施的通告，即停课、停工、停产、停运、停 业。其中，广州的"五停"通知里明确表示：23日21时起，全市商超、农贸、餐饮、游乐场所、公园、景区等(包括 外卖、快递服务)停止运营。深圳在今日下午宣布在全市范围内实行"五停"，其中14时起停工、停业、停市，20时 起停运。 美团外卖、淘宝闪购、饿了么、京东外卖都明确将于9月23日18点起在深圳暂停外卖服务， 美团、淘宝闪购、饿了么则表示9月23日21时起在广州全市范围内停止接单派单服务 叮咚买菜深圳站点也将于9月23日18:00停止接单 京东外卖、盒马对于广州地区会根据当地政府的通知对配送服务进行调整。 亲爱的用户,台风将至,请大家注意安全,非 必要不出行。为保障骑手生命安全,平台也会 延长配送时间,并根据天气情况随时可 ...

9月23日下午，深圳多家外卖平台通知称，为做好超强台风防御工作，将于18时停止外卖服务。记者将 外卖平台定位选择在深圳后发现，美团、饿了么平台提示称，将于18时停止服务。记者致电深圳市龙华 区一家餐饮店，工作人员证实18时后将无法配送外卖。深圳市防汛防旱防风指挥部发布消息称，23日下 午在全市范围内实行"五停"。深圳市气象台发布消息称，将于23日18时将全市台风橙色预警信号升级为 红色。 ...

Group 1 - The takeaway from the article is that the intense competition in the food delivery market is cooling down, with a noticeable reduction in subsidies and promotional activities from major platforms [1][5][6] - Merchants have reported a significant decline in sales, with some experiencing a drop of over one-third in daily revenue compared to the peak months of July and August [1][3] - Delivery riders have also felt the impact, with a decrease in order volume leading to lower earnings, with some reporting daily incomes dropping from over 300 to around 200 [4][5] Group 2 - The article highlights a shift in focus from food delivery to in-store services, with platforms like Alibaba and JD.com launching new initiatives to promote in-store purchases and group buying [2][12] - The introduction of local lifestyle rankings, such as the "Gaode Street Ranking," indicates a strategic move by platforms to enhance their presence in the local service market, competing directly with existing players like Meituan [8][9] - The competition in the in-store segment is still in its early stages, with platforms relying on user reviews and experiences to drive traffic, which is more complex than the food delivery model [13][14] Group 3 - The article discusses the financial implications of the food delivery battle, noting that while the competition has led to increased market share for platforms, it has also negatively impacted profitability [5][6] - The profitability of in-store services is significantly higher than that of food delivery, with operating profit margins for in-store services reaching 45.6% compared to just 6.5% for food delivery [12] - The platforms are expected to avoid large-scale subsidy wars in the in-store segment, focusing instead on sustainable growth and enhancing user experience [14][15]

Core Insights - The "subsidy war" in the food delivery industry is losing momentum, leading to a more rational consumer choice and a shift in market competition logic [1][6] - The market is now characterized by a "three-way split," with 34.2% of consumers choosing Taobao Shanguo, 33.5% opting for JD Delivery, and 28.9% selecting Meituan, indicating a balanced market structure [1][3] Market Dynamics - Historically, the food delivery market exhibited a "strong vs. weak" competition, with Meituan dominating due to early user accumulation, while Ele.me struggled to close the market share gap [3] - The end of the subsidy war has shifted competition from "price wars" to "value competition," providing opportunities for new entrants like JD Delivery to establish a foothold [3][6] - JD Delivery has focused on "differentiated competition," leading the quality food delivery segment with a 35.6% future order expectation share, appealing to 26.8% of "value-driven users" who prioritize delivery efficiency and food quality [3][8] Consumer Preferences - Consumer demands for "quality food delivery" have evolved beyond taste to include safety, compliance, and transparency, with trust in merchants becoming a key differentiator [4][6] - Key factors distinguishing "quality food delivery" from regular options include "physical store assurance" (12.5%), "complete qualifications" (11.8%), and "regular hygiene checks" (10.9%) [4] Industry Trends - As consumer expectations for quality rise, the food delivery industry is transitioning from "extensive growth" to "high-quality development," focusing on service upgrades and food safety [6][14] - The shift in consumer behavior due to the subsidy war has led to increased app usage, with Meituan's daily app usage growth at 16.66% in April, followed by JD's 23.87% in May, indicating a reshuffling of market dynamics [10][12] Competitive Landscape - The competition is now defined by the platforms' comprehensive capabilities, with JD and Taobao showing stronger cross-category purchasing tendencies compared to Meituan [12][14] - The cycle of "ordering-cross-buying-retention" reinforces high-frequency consumption and creates synergies with other product categories, marking a shift from "subsidy internal competition" to "value competition" [14]

没有社保，不敢生病，不敢出意外，这曾是快递外卖小哥群体的普遍写照。 数据显示，我国灵活就业人员已超2亿，其中只有25%缴纳社会保险。变化始于今年3月，京东率先为骑手"上社保"，成为国内首个为全职骑手缴纳五险一 金的平台。 近期，美团、饿了么相继召开恳谈协商会，平台将补贴50%社保费用，覆盖百万小哥。外卖骑手作为占比最大的人群之一，其权益保障的推进，对于快递 行业来说，有着重要的借鉴意义。 美团在福建泉州、江苏南通试点的方案特征是"无前置资格限制、无参保地点限制、无时长单量限制、无跑单类型限制"，也就是说，支持骑手自主选择在 户籍地或就业地参保缴费获补；无时长单量限制；面向所有类型骑手开放，不因骑手的熟练度、工作年限而有所区别。 在快递企业中，京东物流成为唯一一家与所有快递小哥签订劳动合同，并缴纳"五险一金"的公司。目前，已有1200多名快递员从京东退休，并领到了退休 金。 正如刘强东所言："我们也希望他们能长期跟京东走下去，而不是趁着你年轻力壮，跟我干5年，等你老了回老家干不动了，我就不管你了。" 那美团的社保方案，快递企业能否借鉴呢？按照美团的办法，平台对当月收入达到就业地相关缴费基数下限，且近6个月有3个 ...

Core Viewpoint - The article emphasizes the importance of using the Black Cat Complaint platform as a proactive tool for consumers to avoid potential pitfalls in their purchasing decisions, highlighting its role as a reliable reference guide for consumer rights and service evaluations [1][6]. Group 1: Benefits of Using Black Cat Complaint - Black Cat Complaint is not just a complaint handling platform; it accumulates millions of real complaint data, serving as a "consumer risk manual" that helps users identify service shortcomings and potential issues with merchants [2]. - The platform provides real-time updates on complaint statuses, such as "resolved," "pending response," and "enterprise response rate," allowing consumers to gauge the service quality of merchants before making a purchase [2]. - By searching for specific brands or services on Black Cat Complaint, consumers can uncover common issues like high service fees or poor customer service, which are more informative than traditional advertising [2][7]. Group 2: Effective Search Strategies - To maximize the reference value of Black Cat Complaint, consumers should use precise keywords when searching, avoiding vague terms to find relevant complaint information quickly [3]. - It is crucial to focus on the types of complaints and their resolution outcomes, as this can indicate the severity of issues and the merchant's responsiveness to problems [4]. - Consumers should also consider the merchant's response to complaints, as a lack of engagement may signal poor service quality, while proactive responses indicate a willingness to resolve issues [5]. Group 3: Reliability of Black Cat Complaint - Black Cat Complaint stands out as a reliable consumer reference due to its requirement for users to submit real purchase evidence, ensuring the authenticity of complaints [7]. - The platform publicly shares complaint handling data, such as total complaints, resolution rates, and average handling times, which cannot be manipulated by merchants, providing an objective view of service levels [7]. - Increasingly, consumers are adopting the habit of checking Black Cat Complaint before making purchases, reinforcing its role as a standard practice for informed and rational spending [7][8].

洞见 （ DJ00123987 ） —— 不一样的观点，不一样的故事， 3000 万人订阅的微信大号。点击标题下蓝字 " 洞见 " 关注，我们将为您提供有价值、有意思的 延伸阅读。 作者：洞见muye 没有谁身上不带伤，没有谁心里不流泪。 ♬ 点上方播放按钮可收听 洞见主播佳音朗读音频 01 在一档街头访谈中，一位上海网约车司机提到，如今许多外地司机为了节省开支，基本上都是以车为家。 他们不租房，每隔几天去价格不高的洗浴中心洗澡、洗衣，生活得很不容易。 这位网约车司机说的是实情。 澎湃新闻采访过一位叫李波的上海网约车司机，他每天都住在车上，睡眠不足7小时。 很多建筑工地都有免费的洗浴间，他给门卫递包烟，每隔两三天去一趟。 无独有偶，北青网也采访过一位叫磊子的网约车司机。 34岁的磊子，后备箱塞满了生活装备：睡觉的被子、牙刷牙膏、洗衣液等。 每天收工后，磊子就找个充电站，趁充电时在车里睡几个小时。 睡车里既节约生活成本，也能随时出车、多挣一些。 车是租来的，每天一睁眼就欠着350元租金，他必须拼命跑，才能勉强为自己攒点钱。 "一天挣到350租车费的话，最少得用8个小时，也就是说，后面8个小时才是给自己挣的。" ...