Financial Performance - The company reported a revenue of RMB 10,782.5 million for the year ended December 31, 2021, representing a 34.3% increase from RMB 8,037.2 million in 2020[11]. - Gross profit for the same period was RMB 2,014.6 million, with a gross margin of 18.68%, slightly up from 18.65% in 2020[11]. - Net profit attributable to shareholders was RMB 845.7 million, an increase of 25.5% compared to RMB 673.5 million in 2020[11]. - The total assets of the company reached RMB 11,137.9 million as of December 31, 2021, up from RMB 9,444.2 million in 2020[12]. - The company reported a return on equity of 13.1% for the year ended December 31, 2021, compared to 11.4% in 2020[11]. - The total revenue for the year ended December 31, 2021, was approximately RMB 10,782.5 million, an increase of about 34.2% compared to RMB 8,037.2 million in 2020[61]. - The net profit for the year was approximately RMB 870.9 million, representing a growth of about 25.1% compared to RMB 696.1 million in 2020, with a net profit margin of approximately 8.1%[68]. - The administrative expenses totaled approximately RMB 1,006.0 million, an increase of about 30.7% from RMB 769.7 million in 2020, accounting for about 9.3% of total revenue[66]. Operational Expansion - The company managed a total project area of approximately 465.3 million square meters across 1,786 projects as of December 31, 2021[6]. - The company has expanded its operations to 196 cities across 29 provinces, autonomous regions, and municipalities in China[6]. - The total contracted management area reached approximately 656.3 million square meters, with 2,428 contracted projects as of December 31, 2021[22]. - The company signed new third-party project contracts worth approximately RMB 1,900.9 million during the year, with a further increase in the proportion of non-residential projects[22]. - The company secured new public service project contracts worth RMB 950 million, with over 60% from three core business segments[23]. Service Offerings and Revenue Streams - Revenue from property management services accounted for approximately 61.9% of total revenue, amounting to about RMB 6,670.4 million, a year-on-year increase of approximately 34.8%[31]. - Revenue from third-party property management services was approximately RMB 2,294.2 million, a significant year-on-year increase of about 75.8%, accounting for 34.4% of total property management service revenue[36]. - The revenue from non-owner value-added services reached approximately RMB 1,811.2 million for the year ended December 31, 2021, representing a growth of about 35.0% compared to RMB 1,341.3 million in 2020[49]. - Community value-added services generated revenue of approximately RMB 2,300.9 million, reflecting a growth of about 31.6% year-on-year[50]. - The revenue from public and other properties was approximately RMB 1,461.9 million, a year-on-year increase of about 81.8%, accounting for approximately 21.9% of total property management revenue[46]. Governance and Compliance - The company has adopted the principles and code provisions of the Corporate Governance Code as per the Listing Rules since December 19, 2019, and has complied with these principles during the year ended December 31, 2021[98]. - The board of directors is responsible for the overall governance of the group, including formulating business strategies and monitoring financial performance to maximize long-term shareholder value[101]. - The company emphasizes the separation of responsibilities between the chairman and the general manager to ensure a balance of power and maintain impartial judgment[102]. - The company has a clear governance structure with various committees to enhance corporate governance standards and protect shareholder interests[96]. - The company has maintained compliance with the standards for securities trading as outlined in the Listing Rules throughout the reporting period[99]. Employee and Talent Management - As of December 31, 2021, the group had 44,415 employees, an increase from 44,351 employees in 2020, with total employee costs approximately RMB 4,302.5 million for the year[195]. - The group emphasizes talent recruitment and provides continuous training and career development opportunities, including five key talent teams for comprehensive position training[196]. - The company aims to maintain a gender-balanced management team and provides equal employment opportunities for all[111]. Risk Management - The company has optimized its comprehensive risk management system, integrating compliance and integrity risks into its framework, which now includes five major risks: strategic, market, financial, legal, and operational risks[127]. - The audit committee oversees the risk management and internal control systems, ensuring that management fulfills its responsibilities in establishing effective systems[127]. - The company has established a three-line defense model for risk management, enhancing its processes in line with its "14th Five-Year Plan" strategy[127]. Future Outlook and Strategic Initiatives - The company provided a positive outlook for 2022, projecting a revenue growth of 10-15% driven by market expansion and new service offerings[37]. - The company plans to focus on high-quality market expansion in key cities and core business areas to enhance market share and competitive capabilities[56]. - The management team emphasized a focus on sustainability initiatives, aiming for a 40% reduction in carbon footprint by 2025[37]. - The company aims to accelerate digital and technological capabilities to support strategic implementation, including the establishment of a digital platform for comprehensive urban services[59].

Financial Performance - For the six months ended June 30, 2021, the company reported revenue of RMB 5,153.1 million, a 43.0% increase from RMB 3,600.9 million in the same period of 2020[10]. - Gross profit for the same period was RMB 1,031.5 million, with a gross margin of 20.0%, slightly down from 20.4% in 2020[10]. - The net profit attributable to shareholders was RMB 490.8 million, representing a 22.8% increase from RMB 399.6 million in the prior year[10]. - Total revenue for the group reached approximately RMB 5,153.1 million, representing a 43.1% increase compared to RMB 3,600.9 million in the same period of 2020[39]. - The net profit for the period was approximately RMB 505.1 million, a 23.0% increase from approximately RMB 410.7 million in the same period of 2020, with a net profit margin of 9.8%[47]. - Basic and diluted earnings per share increased to RMB 0.89 from RMB 0.72, reflecting a 23.6% growth[83]. Revenue Breakdown - Revenue from property management services accounted for approximately 61.0% of total revenue, amounting to RMB 3,143.4 million, a 37.5% increase year-on-year[17]. - The total revenue from property management services for the first half of 2021 was approximately RMB 3,143.4 million, a significant increase from RMB 2,285.9 million in the same period of 2020, representing a growth of approximately 37.5%[21]. - Revenue from third-party property management services reached approximately RMB 1,047.3 million, a substantial increase of about 89.9% year-on-year, accounting for approximately 33.3% of total property management service revenue[22]. - Non-residential property management service revenue recorded approximately RMB 1,121.5 million, a growth of 71.2% compared to the same period in 2020, contributing to about 35.7% of total property management service revenue[23]. - Property management service revenue from residential communities for the six months ended June 30, 2021, was approximately RMB 2,022.0 million, an increase of about 24.0% compared to the same period in 2020, representing approximately 64.3% of the total property management service revenue[25]. - Community value-added services achieved revenue of RMB 1,202.9 million, making up 23.3% of total revenue, with a significant growth rate of 58.0% year-on-year[40]. Assets and Liabilities - The total assets of the company as of June 30, 2021, were RMB 10,366.2 million, up from RMB 9,444.2 million at the end of 2020[11]. - Current assets as of June 30, 2021, were approximately RMB 9,126.6 million, a 2.6% increase from approximately RMB 8,898.7 million as of December 31, 2020[48]. - Trade receivables increased to approximately RMB 1,298.6 million, up approximately RMB 410.5 million from RMB 888.1 million as of December 31, 2020, due to business expansion[52]. - Trade payables increased to approximately RMB 574.7 million, a 44.7% increase from approximately RMB 397.1 million as of December 31, 2020[53]. - Accrued expenses and other payables were approximately RMB 1,706.0 million, a 36.8% increase from approximately RMB 1,246.8 million as of December 31, 2020[54]. Strategic Initiatives - The company is actively pursuing a "big property" strategy, which includes various business models and market expansion through acquisitions and partnerships[17]. - The company aims to enhance its service quality and brand influence while expanding into commercial and office properties, public and other properties, particularly in urban scenic areas[23]. - The company is focusing on deepening core industries and enhancing diversified, high-quality, and professional value-added service capabilities[36]. - The company plans to accelerate digital transformation and increase investment in information technology and smart solutions[38]. - The company aims to enhance operational management efficiency through organizational restructuring and talent development[37]. Corporate Governance - The company has adopted the Corporate Governance Code as per the Listing Rules and complied with all applicable provisions during the reporting period[71]. - The audit committee reviewed the consolidated financial statements for the six months ended June 30, 2021, and discussed accounting principles and internal controls with management[70]. - The audit committee consists of non-executive directors and independent non-executive directors, with a focus on financial reporting and risk management[70]. Shareholder Information - As of June 30, 2021, the total number of issued shares of the company was 553,333,400, consisting of 400,000,000 domestic shares and 153,333,400 H shares[79]. - The company reported a significant shareholder structure, with Poly Group holding 100% of the domestic shares and Poly Development Holdings holding 95% of the shares[79]. - GIC Private Limited holds 9,169,400 H shares, representing 5.98% of the total H shares issued[78]. - The company declared dividends amounting to RMB 237,933 thousand during the period, reflecting a commitment to returning value to shareholders[86]. Cash Flow and Investments - Operating cash flow for the six months ended June 30, 2021, was RMB 626,457,000, a significant increase of 510% compared to RMB 102,721,000 for the same period in 2020[89]. - The net cash used in investing activities was RMB 853,864,000 for the six months ended June 30, 2021, compared to a net cash inflow of RMB 36,218,000 in the same period of 2020[89]. - The group reported a decrease in cash and cash equivalents of RMB 320,656,000 for the six months ended June 30, 2021, compared to an increase of RMB 682,077,000 in the same period of 2020[90]. Employee and Talent Management - The total employee cost for the six months ending June 30, 2021, was approximately RMB 2,087.7 million, with a workforce of 44,102 employees[68]. - The company has implemented a recruitment initiative named "Fire Action" to attract high-quality management and professional talent[69]. - The company is advancing its corporate culture construction and exploring effective practices to enhance the organizational atmosphere[69].

Financial Performance - The total revenue for the year ended December 31, 2020, was RMB 8,037.2 million, an increase of 34.7% from RMB 5,966.8 million in 2019[9]. - The net profit for the year was RMB 696.1 million, representing a growth of 38.3% compared to RMB 503.2 million in the previous year[9]. - Gross profit for the year was approximately RMB 1,499.1 million, an increase of 23.8% year-on-year[15]. - The company achieved a gross profit margin of 18.7%, down from 20.3% in 2019[9]. - Revenue from property management services accounted for about 61.6% of total revenue, amounting to approximately RMB 4,947.6 million, representing a year-on-year increase of 28.7%[21]. - The company reported a total comprehensive income of RMB 688,115 thousand, up from RMB 505,382 thousand in the previous year[200]. - Other income and net gains increased by approximately 510.1% to RMB 210.5 million from RMB 34.5 million in 2019, mainly due to increased interest income and government subsidies[52]. - The service costs for the year were approximately RMB 6,538.1 million, representing a 37.5% increase from RMB 4,756.1 million in 2019[48]. Assets and Equity - The total assets as of December 31, 2020, amounted to RMB 9,444.2 million, an increase of 24.7% from RMB 7,571.1 million in 2019[10]. - The total equity increased to RMB 6,246.8 million, up from RMB 5,122.2 million in 2019, reflecting a growth of 21.9%[10]. - Current assets as of December 31, 2020, were approximately RMB 8,898.7 million, a growth of about 21.8% from RMB 7,303.3 million in 2019[54]. - Trade receivables increased by approximately RMB 496.7 million to RMB 888.1 million from RMB 391.4 million in 2019, attributed to the expansion of managed areas and project numbers[58]. Project Management and Expansion - The company managed a total project area of approximately 380.1 million square meters across 1,389 projects as of December 31, 2020[4]. - As of December 31, 2020, the company managed a total area of approximately 567.2 million square meters across 1,948 projects, with a management area of approximately 380.1 million square meters in 1,389 projects[16]. - The company has entered 184 cities across 29 provinces, municipalities, and autonomous regions in China[16]. - The company has established a presence in 26 provinces for public service markets, managing approximately 201.3 million square meters across 393 projects, with 127 new projects added year-on-year[16]. Corporate Governance - The company has adopted the principles and code provisions of the Corporate Governance Code as set out in Appendix 14 of the Listing Rules since December 19, 2019, and has complied with the relevant principles and code provisions for the year ended December 31, 2020[81]. - The board of directors is responsible for the overall governance of the group, formulating business and management strategies, and monitoring financial performance to maximize long-term shareholder value[83]. - The company has established a clear governance structure through its general meetings, supervisory board, board of directors, and specialized committees, ensuring compliance with the Listing Rules of the Hong Kong Stock Exchange[79]. - The company has a strong commitment to maintaining high levels of corporate governance, which is deemed essential for sustainable development and stable performance growth[79]. Shareholder Communication and Dividends - The company emphasizes effective communication with shareholders through various channels, including annual and interim results announcements and performance briefings[113]. - The company proposed a final dividend of RMB 0.43 per share for 2020, up from RMB 0.30 per share in 2019[15]. - The proposed annual dividend for the year ended December 31, 2020, is RMB 0.43 per share, with a payout ratio of approximately 35.3%[118]. - The company has a dividend policy that allows shareholders to share in profits while retaining sufficient reserves for future development[114]. Digital Transformation and Innovation - The company is focusing on digital transformation, enhancing internal control systems and project management to improve efficiency and profitability[17]. - The company believes that embracing digital transformation is essential for enhancing market competitiveness and achieving smart operations[18]. - The company aims to enhance operational management capabilities and increase investment in digital and intelligent technologies to build a complementary service resource ecosystem[42]. - Future strategies include accelerating digital transformation and increasing investments in information technology and smart solutions to improve service quality and efficiency[45]. Risk Management - The company has established a comprehensive risk management and internal control framework to manage and mitigate business risks effectively[103]. - In 2020, the company conducted a risk assessment based on five major risk categories, identifying significant risk points and implementing control measures to reduce potential impacts[105]. - The company will continue to strengthen its risk management framework and control procedures moving forward[105]. Employee Management - The total employee cost was approximately RMB 3,526.7 million, with 44,351 employees, an increase from 38,774 employees as of December 31, 2019[168]. - The company has established a competitive, performance-oriented compensation plan to incentivize employee value creation[168]. - The company actively recruits talent and provides continuous training and development opportunities for employees[169]. Related Party Transactions - The company has ongoing related party transactions, including property leasing agreements with Poly Development Holdings, with minimum annual rent of approximately RMB 36.56 million and RMB 184.50 million for the years ending December 31, 2020, and December 31, 2021, respectively[147]. - The company has entered into a related party framework agreement with Poly Development Holdings, effective from the listing date until December 31, 2021, covering ongoing related party transactions[150]. - The independent non-executive directors confirmed that the ongoing related party transactions were conducted in the ordinary course of business and on normal commercial terms[165]. Environmental and Social Responsibility - The group emphasized sustainable development and environmental protection, promoting effective resource utilization and compliance with environmental laws[176]. - The company is committed to enhancing transparency and accountability to stakeholders through an independent Environmental, Social, and Governance report[177].