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2025年中国互联网营销市场研究报告
艾瑞咨询· 2025-08-12 00:05
Core Insights - The Chinese internet advertising market is experiencing steady growth, with a revenue increase of 12.4% in 2023, reaching 1,131.7 billion yuan [1][21][22] - E-commerce and short video platforms are the most favored media types by advertisers, contributing significantly to market revenue [21][25] - The rise of AIGC technology is expected to drive new developments in digital marketing, with micro-short dramas emerging as a new content format [1][28][32] Group 1: Market Overview - The internet advertising market in China is expanding, with a market size of 1,131.7 billion yuan in 2023, reflecting a 12.4% growth compared to 2022 [21][22] - E-commerce platforms hold a market share of 36.3%, while short video platforms account for 26.5%, indicating their dominance in the advertising space [25] - The macroeconomic recovery and advancements in AI technologies are revitalizing the advertising industry, leading to increased marketing investments [22][28] Group 2: Consumer Behavior and Trends - Consumers are undergoing significant behavioral changes, driven by shifts in lifestyle, values, and social psychology, which are reshaping brand communication strategies [1][55] - The rise of rational consumption and emotional appeal coexists, with consumers actively seeking information and evaluating product quality and price [40][43] - The trend of "self-satisfaction consumption" is becoming dominant, with consumers prioritizing emotional value and personal fulfillment in their purchasing decisions [40][56] Group 3: Technological Impact - AIGC technology is revolutionizing digital marketing by enabling rapid generation of advertising materials and enhancing personalized marketing efforts [28][29] - The integration of AI in marketing processes is leading to more humanized and customized consumer experiences, increasing engagement and satisfaction [52][59] - The use of AI applications in marketing is gaining traction, with a significant percentage of consumers recognizing its effectiveness in aiding purchasing decisions [53][59] Group 4: Content and Marketing Strategies - Micro-short dramas are becoming a new traffic entry point, enriching content supply and expanding the market for brand marketing [32] - Scene-based marketing is emerging as a new solution for brands to stimulate consumer demand, moving beyond traditional marketing approaches [34] - Brands are increasingly focusing on emotional resonance and consumer engagement to build loyalty and trust in a competitive market [56][49]
2025年第31周:服装行业周度市场观察
艾瑞咨询· 2025-08-12 00:05
Group 1: Luxury Goods Market - The luxury goods market is experiencing significant changes, with frequent management shifts indicating strategic adjustments in response to a historical low in the market [2][3] - Key strategic adjustments include hiring cross-industry management talent, difficulties in family businesses with external CEOs, and internal movement of creative talent within companies [2] - The establishment of senior communication roles in brands like Chanel and LV reflects a focus on enhancing brand image management during this challenging period [2] Group 2: Outdoor Equipment Trend - The streetwear market is declining, while outdoor brands like Arc'teryx and Salomon are gaining popularity among consumers, particularly the middle class [4] - The pandemic has accelerated consumer interest in a healthy outdoor lifestyle, prompting outdoor brands to shift from functionality to fashion [4] - Traditional sports brands are also expanding their outdoor product lines, indicating a significant shift in consumer demand towards outdoor fashion [4] Group 3: Swiss Watch Exports - Swiss watch exports saw a 5.6% decline in June 2025, totaling 2.2 billion Swiss francs, primarily due to significant drops in key markets like the US, Japan, and Hong Kong [5] - Overall exports for the first half of the year decreased by 0.1% to 13 billion Swiss francs, with the top six markets experiencing a 7.6% decline [5] - Despite some markets like Spain and India showing double-digit growth, the overall trend indicates a challenging environment for Swiss watch exports [5] Group 4: Fashion Industry Developments - The 2025 China Fashion Conference highlighted the transformation of Haining into a comprehensive fashion center, focusing on technology, cultural confidence, and sustainable development [6] - The conference featured discussions on digital transformation and showcased a blend of traditional and modern design [6] - Haining aims to establish itself as a "full-chain service provider" for the fashion industry, promoting high-quality development [6] Group 5: Gold Jewelry Market - The report from Huayi Think Tank indicates that the high international gold prices are driving a consumption boom in gold jewelry in China [7] - Local brands are leveraging traditional craftsmanship and product innovation to attract younger and high-end consumers, shifting from homogeneous competition to differentiated development [7] - The report emphasizes the need for brands to enhance aesthetic value to achieve sustainable growth amidst market fluctuations [7] Group 6: Brand Collaborations and Innovations - The collaboration between Tai Ping Bird and Suzhou embroidery showcases the integration of traditional craftsmanship into modern fashion, appealing to culturally confident consumers [10][13] - Ciele Athletics' entry into the Chinese market through a partnership with Tmall reflects the trend of overseas brands capitalizing on China's growing outdoor and running market [16] - JW Anderson's transition from a clothing brand to a lifestyle brand indicates a strategic move to avoid competition in the apparel sector while exploring new product lines [11] Group 7: Insights from Industry Leaders - Ralph Lauren's CEO discussed strategies for navigating economic challenges, emphasizing diversification in procurement and supply chain efficiency [19] - The focus on women's wear and sports collaborations presents significant growth opportunities, particularly in the Asia-Pacific region [19] - The insights shared by industry leaders highlight the importance of aligning brand strategies with consumer values and preferences [19]
2025年中国数据要素行业发展研究报告
艾瑞咨询· 2025-08-11 00:06
Core Insights - The domestic data factor industry is evolving towards a higher value "government-industry linkage" model, driven by policy guidance and industrial construction [1] - The digital economy's core industries are becoming significant drivers of the overall economic system, with the data factor market expected to exceed 300 billion yuan by 2028, growing at a compound annual growth rate (CAGR) of approximately 20.26% [6] - The establishment of a data value circulation system is crucial for the efficient flow of data assets, with a focus on compliance and rights confirmation [11][13] Policy Analysis - The improvement of the data industry value chain and local data systems is essential for the circulation of data factors, marking a new phase of quality enhancement in the digital industry [3] - The "Data Twenty Articles" policy has initiated the construction of a data ownership system, which is vital for the efficient circulation of data value [11] Market Scale - The digital economy in China has grown from 27.2 trillion yuan in 2017 to 53.9 trillion yuan in 2023, with a CAGR of about 12.07% [6] - By 2025, the overall scale of the data factor industry is expected to reach around 200 billion yuan, with data processing and analysis becoming the largest segment, projected to reach 144 billion yuan by 2028 [6] Data Value Chain Circulation - The construction of a data value circulation system is supported by advanced technology and regulatory compliance, focusing on the phased development of data value [8] - Data asset registration is crucial for the division of ownership and promoting the market circulation of data assets [13] - The establishment of a data evaluation policy framework is necessary for the accurate assessment of data value, which is essential for market circulation [16][17] Capitalization of Data Assets - The entry of data assets into financial statements marks a significant step in the capitalization of data factors, with the implementation of regulations starting January 1, 2024 [19] - The market for data asset transactions is characterized by a "cold inside, hot outside" distribution pattern, with off-market transactions dominating due to their flexibility [21] Industry Practices - The financial sector is expected to see a CAGR of approximately 19.06%, reaching over 100 billion yuan by 2028, driven by the integration of diverse data [32] - The industrial manufacturing sector is projected to grow at a CAGR of about 24.22%, with a focus on high-quality data sets and trusted data spaces [35] - The healthcare industry is anticipated to grow at a CAGR of around 23.69%, emphasizing the compliance and security of personal health data [37] Trends - The construction of high-quality data sets is crucial for the development of the artificial intelligence industry, transitioning from "point breakthroughs" to "holistic development" [40] - The establishment of trusted data spaces will be fundamental for ensuring the circulation and high-value application of data factors [43]
2025年中国数据要素行业发展研究报告
艾瑞咨询· 2025-08-11 00:06
Core Viewpoint - The article discusses the selection of "Outstanding Service Providers in China's Data Element Industry," emphasizing the evaluation process and criteria used to identify top companies in the sector [1][2][4]. Group 1: Evaluation Criteria and Process - The evaluation model includes four core dimensions: industry depth, product and technology capability, service capability, and ecosystem capability, with further breakdown into secondary and tertiary indicators [2]. - The selection process involved consultations with industry experts from data developers, operators, and IT technology firms, ensuring a comprehensive assessment of the nominated companies [1][2]. - The list of top 30 service providers does not imply a ranking or suggest that non-nominated companies lack market strength [1][4]. Group 2: Industry Trends and Developments - The data element market in China is experiencing rapid growth, with projections indicating a market size exceeding 200 billion yuan by 2025, maintaining a compound annual growth rate of over 25% [18]. - The establishment of the National Data Bureau marks a significant step in creating a unified national data market, with various policies aimed at enhancing data circulation and utilization [14][15][26]. - The focus on building a trustworthy data circulation infrastructure is crucial for balancing data privacy and flow efficiency, which is essential for high-quality market development [18][19]. Group 3: Case Studies and Applications - Neusoft's City Data Value Empowerment Platform aims to enhance urban services in health, employment, and smart governance through data integration and innovative service scenarios [7][9]. - The "Fujian Health Public Service Operation Platform" integrates various services to support the entire lifecycle of citizens, promoting collaboration among local resources and industries [10]. - The article highlights the importance of establishing standards and showcasing successful case studies to facilitate the effective release of data value in the market [24][26].
2025Q1中国移动互联网流量季度报告
艾瑞咨询· 2025-08-10 00:06
User Changes - In Q1 2025, the average number of monthly independent devices in China's mobile internet increased by 2.6% year-on-year, indicating a stabilization in market demand and a shift towards intensified competition in a saturated market [1][5] - User stickiness continues to decline, with effective daily usage time per device at 268.0 minutes, down 3.9% year-on-year, and usage frequency at 63.4 times, down 5.1% year-on-year, reflecting a fierce competition for existing users' attention [1][10] Industry Changes - E-commerce sector saw peak traffic of 1.216 billion in Q1, driven by upgraded gifting features in platforms like Taobao and JD, capitalizing on the Spring Festival marketing [2] - The food delivery market is experiencing intense competition with JD's entry and Meituan's expansion, leading to a multi-player competitive landscape [2][25] - The social network sector is expanding, with Xiaohongshu benefiting from internationalization and a surge of over 170 million "TikTok refugees" [2] - The AI sector is leading with a 46.5% year-on-year growth in monthly active devices, with DeepSeek surpassing 100 million devices [2][43] APP Changes - As of March 2025, the top three apps with the highest compound growth among those with over 100 million MAU are Personal Income Tax, WiFi Master Key, and Xianyu [3][83] - The Z generation's favorite apps include Boss Zhipin, Honor of Kings, and Peace Elite, while the maternal and infant group prefers Meitu Xiuxiu, Xiaohongshu, and Xianyu [3][85][87] Mobile Internet Traffic Trends - Q1 2025 saw a slight increase in mobile internet traffic, with the average number of monthly independent devices growing by 2.6% year-on-year, indicating a shift from user base expansion to value extraction from existing users [5][7] User Stickiness - User stickiness is on a downward trend, with effective daily usage time and frequency both declining, indicating a fragmented attention span among users [10][13] User Usage Time - In March 2025, short videos accounted for 29.1% of total usage time, while video services reached 8.9%, reflecting a shift towards entertainment content [13][17] User Usage Frequency - Communication apps lead in usage frequency, with 43.2% of total usage, followed by short videos and e-commerce [17] Smart Screen Trends - By Q1 2025, the number of smart screen devices reached 339 million, with daily usage time increasing year-on-year [20] E-commerce Overview - The e-commerce sector saw a peak in user engagement, with effective daily usage time reaching 23.8 minutes and usage frequency at 7.5 times, indicating a steady online consumption trend [31][34] AI Industry Overview - The AI sector is experiencing explosive growth, with a 46.5% year-on-year increase in monthly active devices, focusing on practical applications in vertical fields [43][48] Social Network Overview - The social network sector continues to expand, with a peak traffic of over 900 million in Q1 2025, driven by platforms like Weibo and Xiaohongshu [64][66]
2025年淘宝直播商家运营方法论白皮书
艾瑞咨询· 2025-08-10 00:06
Core Viewpoint - The article emphasizes the transition of the live e-commerce industry in China into a new phase driven by efficiency, focusing on refined operations in product management, traffic, and marketing strategies to achieve sustainable growth [1][2]. Group 1: Market Overview - The live e-commerce market in China is projected to reach 5.8 trillion yuan in 2024, reflecting a year-on-year growth of 17.7%, indicating a shift from extensive growth to deep operational efficiency [2]. - The industry is facing structural challenges as user growth slows, with user penetration rates in short videos, live broadcasts, and online shopping exceeding 75%, leading to a focus on existing user engagement [5]. Group 2: User Behavior and Demand - User behavior is evolving towards a multi-threaded approach, with consumers actively comparing products across platforms, necessitating a non-linear, dynamic outreach strategy from merchants [8]. - There is a notable shift in consumer demand from "extreme cost-effectiveness" to a dual focus on "price + quality," with 76.9% of consumers prioritizing product quality over price sensitivity [14]. Group 3: Merchant Strategies - Merchants are required to adopt refined strategies for user operations, focusing on "activating existing users, deepening demand, and recreating value" to maximize user lifetime value [5]. - The E-MAX merchant operation framework is introduced, emphasizing full-cycle supply, all-touchpoint penetration, and cross-field marketing to enhance product efficiency and integrate marketing resources [21][60]. Group 4: Operational Methodologies - The full-cycle supply strategy involves enhancing the efficiency of product supply across different stages: incubation, explosion, and deep cultivation, with tailored strategies for each phase [23][61]. - The all-touchpoint penetration strategy aims to connect various traffic channels, including public and private domains, to reach dispersed users effectively [33][36]. Group 5: Marketing Integration - The all-field marketing approach integrates live marketing with brand marketing, creating a resonance effect that enhances both short-term sales and long-term brand positioning [63]. - Merchants are encouraged to leverage platform resources for dynamic marketing strategies that balance promotional bursts with ongoing operational efficiency [19][46]. Group 6: Case Studies and Examples - Successful case studies highlight how brands like UR and vivo have utilized the E-MAX framework to achieve significant sales growth and brand exposure through strategic live broadcasts and marketing campaigns [66][84]. - The article illustrates how high-quality content and differentiated product offerings can drive brand recognition and consumer trust, essential for long-term success in the live e-commerce landscape [78][79].
中国西服行业专业化发展白皮书
艾瑞咨询· 2025-08-09 00:07
Core Viewpoint - The Chinese suit industry is transitioning from scale expansion to category reconstruction, driven by technological innovation and changing consumer demands, leading to a future of global development [1][6]. Group 1: Industry Evolution - The Chinese suit industry has evolved from imitation to innovation, with leading brands breaking through development bottlenecks through continuous innovation over the past 40 years [3][4]. - The industry has shifted from a supply-driven seller's market to a demand-driven buyer's market, influenced by consumption upgrades and technological advancements [1][6]. Group 2: Market Dynamics - The post-pandemic era has seen a gradual recovery in the suit market, but it is now characterized by stock competition and structural recovery, focusing on value cultivation and breakthroughs in niche markets [6][8]. - High-end markets, personalized customization, and segmented scenarios are experiencing significant growth, indicating a structural recovery in the domestic suit market [6][9]. Group 3: Consumer Demand - Consumer focus has shifted from basic wear to quality experiences, with over half of consumers desiring suits that reflect personal style and attitude [9][11]. - The suit market is transitioning from a single business scenario to diversified applications, with a notable rise in casual suits, projected to increase from 25% market share in 2025 to 40% by 2030 [11][14]. Group 4: Technological Innovation - Smart manufacturing technologies are driving a transformation in the supply side of the suit industry, with the annual growth rate of customized suits exceeding 20% [14][16]. - Innovations such as AI, 3D virtual samples, and digital twins are reshaping the research and production processes, significantly reducing customization cycles [14][16]. Group 5: Professionalization and Differentiation - The suit industry is shifting from scale competition to professional competition, with 82% of consumers indicating that brand professionalism significantly influences their purchasing decisions [16][31]. - Brands like Baoxiniang are establishing leadership positions in professional competition through deep expertise and innovation [16][33]. Group 6: Sustainability and Cultural Integration - The suit industry faces environmental challenges and opportunities for green transformation, with leading brands like Baoxiniang implementing sustainable practices and innovations [69][71]. - Cultural empowerment is becoming a key factor in the suit industry, with brands integrating traditional elements into modern designs to enhance market competitiveness [72][76]. Group 7: Consumer Preferences and Standards - Consumers prioritize fit and scene adaptability when purchasing suits, with fabric quality and craftsmanship being core evaluation criteria [35][40]. - The establishment of industry standards, such as Baoxiniang's six-dimensional industry standard, aims to enhance market transparency and assist consumers in making informed choices [43][64].
2024年中国威胁情报行业发展研究报告
艾瑞咨询· 2025-08-09 00:07
Core Viewpoint - The report emphasizes the importance of "threat intelligence" in the context of increasing cybersecurity threats, shifting from passive to proactive security strategies, and highlights the need to clarify its definition and scope within the broader cybersecurity industry [1][2]. Market Overview - The report provides a comprehensive analysis of the current state of the threat intelligence market in China, including market size, growth trends, and key players such as 微步在线. It examines both supply and demand sides, assessing the capabilities and market shares of major threat intelligence vendors [1][2][36]. Development Insights - Future trends in the threat intelligence industry are explored, focusing on three main areas: international expansion of intelligence services, the impact of AI large models, and the integration of vulnerability intelligence. The report analyzes how these trends may reshape the industry landscape and create potential market opportunities [2][68][75]. Background on Cyber Threats - Cyber threats are on the rise globally, with an increase in both the number of attackers and the frequency of attacks. Reports indicate a 76% increase in the number of victims of large-scale ransomware attacks, with the technology, consulting, and financial sectors being the most targeted [3][7]. Corporate Perspective - As digital transformation accelerates, companies face increasing cybersecurity risks. The number of IoT connections is expected to grow from 16 billion in 2023 to 40 billion by 2033, leading to more vulnerabilities and longer patching times for critical software [7][10]. Policy Perspective - The government is actively promoting enhanced cybersecurity measures across enterprises, shifting from passive to proactive defense strategies. This includes the need for advanced detection and response capabilities to mitigate potential threats [10]. Definition of Threat Intelligence - Threat intelligence is defined as the collection and analysis of data to identify threats, attack vectors, and malicious actors. It can be categorized into tactical, operational, and strategic intelligence, each serving different roles in cybersecurity defense [13][19]. Value of Threat Intelligence - The report highlights that threat intelligence enhances proactive defense capabilities and overall security operations for enterprises. It enables organizations to anticipate threats and share information across departments, thereby maximizing security resources [19]. Comparison of Domestic and International Development - The development trajectory of the threat intelligence industry in China mirrors that of international markets but lags in maturity and speed due to its later start. Differences in product integration and usage levels are noted, with domestic firms still catching up to their international counterparts [22][25]. Product Commercial Models - The domestic market primarily utilizes threat intelligence through direct data consumption or integration with security monitoring products. Various models exist, including standardized API interfaces and threat intelligence platforms [26]. Product Capabilities and Vendor Competitiveness - Key product capabilities include accuracy, richness, and timeliness of threat intelligence. Vendor competitiveness is driven by data collection and analysis capabilities, with a focus on utilizing big data and AI technologies [29]. Vendor Characteristics - Major vendors in the threat intelligence space are differentiating their offerings based on their unique data sources, service experiences, and business characteristics. The report outlines the capabilities of several leading firms, including 微步在线 and 奇安信 [32][34]. Market Size and Growth - The threat intelligence market in China experienced a temporary decline due to the pandemic, with a projected market size of 1.61 billion yuan in 2024, reflecting a slight decrease from 2023. However, long-term growth is expected as security needs and product integration continue to rise [36][37]. Competitive Landscape - The market is characterized by low concentration, with leading firms like 微步在线, 腾讯安全, and 奇安信 actively expanding their product offerings and enhancing their competitive positions. Innovation and competition are anticipated to drive future industry dynamics [40]. Threat Intelligence Solutions - Various companies are developing comprehensive threat intelligence solutions, leveraging advanced technologies to enhance detection and response capabilities. For instance, 微步在线's NGTIP platform focuses on proactive threat detection through multi-source log analysis [44][47]. Emerging Trends - The report identifies two key emerging trends: the international expansion of threat intelligence services and the integration of AI large models to enhance operational efficiency and broaden application scenarios [68][72]. Additionally, the increasing focus on vulnerability intelligence is highlighted as a critical area for improving enterprise security [75].
艾瑞咨询授予融云“中国第三方即时通讯云(IM PaaS)市场占有率第一”认证
艾瑞咨询· 2025-08-08 00:06
Core Viewpoint - Recently, iResearch Consulting awarded RongCloud the title of "No. 1 in China's Third-Party Instant Messaging Cloud (IM PaaS) Market Share," based on a comprehensive study of the internet communication cloud industry, confirming RongCloud's leading position in this field [1][7]. Group 1: Market Position and Competition - The internet application sector in China has entered a mid-to-late development stage, with enterprise applications stabilizing after rapid growth during the pandemic. Companies are focusing on refined operations to enhance product competitiveness and solidify market positions [4]. - iResearch's technical survey of the top 1000 apps revealed that RongCloud holds a 56% market share in the IM PaaS sector, establishing it as a leader in the industry [7]. Group 2: AI and Communication Integration - The rapid development of large models and generative AI is revitalizing mature communication applications, as AI enhances human-computer interaction. The internet communication cloud is evolving from a basic communication pipeline to a key infrastructure for immersive AI interactions, meeting the demands for reliability, real-time communication, and multimodal integration [5]. - RongCloud is defining and leading the emerging AI Communication Platform (AICP) market by integrating large models, multimodal interactions, and intelligent agents into a comprehensive AI communication solution [6]. Group 3: Strategic Focus and Offerings - iResearch highlights RongCloud's commitment to the internet communication cloud sector, having developed a comprehensive product matrix that includes IM, real-time audio and video, and AI solutions. The company provides secure, open, and intelligent global communication cloud services through a network covering 233 countries and regions [7].
理疗养生与女性客群:2025中国按摩足疗行业潜力洞察
艾瑞咨询· 2025-08-08 00:06
Core Viewpoint - The Chinese massage and foot therapy industry is experiencing significant growth and structural upgrades driven by the "Healthy China 2030" strategy and increasing health awareness among the public, with the market expected to exceed 730 billion by 2026 and online user penetration surpassing 45% [1][2]. Market Size and Trends - By 2026, the user base in the Chinese massage and foot therapy industry is projected to reach nearly 250 million, with order volume approaching 30 billion and transaction value exceeding 730 billion [2]. - The industry has entered a stable and mature development phase, with online platforms becoming a crucial part of its growth [2]. Industry Development and Growth - The therapeutic wellness segment is becoming the growth engine of the massage and foot therapy industry, driven by the aging population, increased demand for body care, and chronic disease management [6]. - The shift in consumer health awareness from "leisure and relaxation" to "proactive wellness" is accelerating the development of therapeutic wellness services [6]. Market Concentration - The therapeutic wellness market remains fragmented, but leading brands in high-tier cities are expanding rapidly, contributing to an increase in market concentration [10]. - The top 10 brands in the therapeutic wellness sector saw their order share rise from 9.8% in 2020 to 13.5% in 2025, indicating a gradual increase in concentration [10]. Store Growth Distribution - The distribution of therapeutic wellness stores follows a pyramid structure, with rapid expansion in lower-tier markets driven by low costs and policy support [15]. - First-tier and new first-tier cities show an average growth rate of around 20%, with second-tier cities at 26.9% and third-tier and below at 44.1% [15]. User Characteristics - The user base is increasingly female and younger, with diverse needs driving sustained growth in the industry [39]. - Women are more health-conscious and willing to invest in wellness, with full-time mothers and young professionals being significant consumer groups [39]. Consumption Trends - There is a noticeable trend of increased user experience frequency, with users making three or more transactions contributing significantly to the industry's gross transaction value (GTV) [48]. - High-value customer segments are growing steadily, indicating a shift towards more frequent and higher-value transactions [48]. Project Supply - Massage and therapeutic services are the core offerings, with the highest profit margins coming from combinations like massage and moxibustion [27][30]. - The average transaction price shows a polarized growth trend, with projects priced above 400 yuan and below 50 yuan experiencing the fastest growth rates [30]. Female User Insights - Female users prioritize health management and relaxation, with distinct preferences for different age groups regarding project selection and store choice [63][67]. - Women tend to trust recommendations from friends and local platforms for information on services and stores, reflecting their reliance on social proof [69][71]. Purchase Experience - Nearly half of female users prefer to make their first purchase directly in-store, while younger women are more inclined to use online platforms for group purchases [80]. - The average single transaction amount for female users in therapeutic projects is concentrated between 100-299 yuan, with an average of 254 yuan [85]. Repurchase Behavior - Close to 50% of female users choose to repurchase from the same store due to the flexibility in adjusting service content and negotiating discounts [87]. - Younger female users are more likely to rely on online channels for repurchasing, while older users tend to prefer in-store transactions due to familiarity and trust [89].