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理想汽车发长文回应
Guan Cha Zhe Wang· 2025-10-31 09:47
Core Viewpoint - The incident involving the Ideal MEGA 2024 model vehicle catching fire has raised significant concerns among users, media, and the public, prompting the company to issue a recall for safety inspections and repairs [4][12]. Group 1: Incident Details - On October 23, a fire broke out in an Ideal MEGA vehicle while in motion, leading to a rapid escalation of flames, although two individuals managed to escape safely [1]. - The company acknowledged that their cloud-based warning system had detected issues approximately four hours before the incident, but due to the unprecedented nature of non-collision fires, immediate action was not taken [5][6]. Group 2: Company Response - The company has initiated an internal investigation and confirmed that the fire was linked to insufficient corrosion resistance of the coolant in a specific batch of vehicles, which could lead to battery overheating under certain conditions [4][12]. - A recall plan has been filed with the National Market Supervision Administration to inspect and repair all vehicles from the affected batch, which includes 11,411 units produced between February 18, 2024, and December 27, 2024 [13][14]. Group 3: Safety Measures - The company is committed to enhancing training for frontline teams to improve risk identification and decision-making capabilities [6]. - Future strategies will include optimizing the cloud-based warning system to provide more decisive guidance to drivers in critical situations [6][11]. Group 4: Recall Process - The recall will be conducted in the order of vehicle delivery, with priority given to those that have received coolant-related alerts [15]. - Vehicles will undergo a comprehensive inspection and replacement of critical components, including the coolant, battery, and motor controller, with an extended warranty offered for the replaced parts [14][16].
理想汽车召回部分理想MEGA 2024款电动汽车
Bei Jing Shang Bao· 2025-10-31 09:44
本次召回范围内的车辆,由于该批次冷却液防腐性能不足,特定条件下会导致冷却回路中动力电池和前 电机控制器的冷却铝板腐蚀渗漏,导致车辆出现故障灯点亮、动力受限及无法上电的情形,极端情况下 会造成动力电池热失控,存在安全隐患。 北京理想汽车有限公司将为召回范围内车辆免费更换冷却液、动力电池和前电机控制器。应急处置措 施:针对冷却液渗漏导致的动力电池安全隐患,理想汽车云端预警程序会提前预警,并通过400客服、 车机Ecall进线联系用户并安排救援服务;当车辆出现故障时,会通过车机故障灯、文字及报警音提醒 用户,请靠边停车并等待救援。如未收到预警和车机故障信息,说明当前车辆状态正常,请放心用车, 接到邀约后请尽快进店更换。 北京商报讯(记者 刘晓梦)10月31日,国家市场监督管理总局发布的消息显示,日前北京理想汽车有 限公司根据《缺陷汽车产品召回管理条例》和《缺陷汽车产品召回管理条例实施办法》的要求,主动向 国家市场监督管理总局备案了召回计划。 召回编号S2025M0174V:自2025年11月7日起,召回生产日期从2024年2月18日至2024年12月27日的理 想MEGA 2024款汽车,共计11411辆。 ...
理想回应车辆起火(含视频)
Core Points - A fire incident involving a Li Auto MEGA 2024 model occurred in Shanghai on October 23, 2025, raising concerns among users, media, and the public [2] - The company has expressed sincere apologies to the vehicle owner and is cooperating with relevant authorities for an investigation [2] - An internal investigation revealed that a batch of Li Auto MEGA 2024 vehicles has a cooling liquid corrosion issue, which could lead to battery thermal runaway under specific conditions, posing safety risks [3] Group 1 - The fire incident has attracted significant attention and concern from users and the media [2] - The company is actively engaging with the vehicle owner and relevant departments to conduct a thorough investigation [2] - The investigation process is lengthy due to the need for collaboration between the user, fire department, and related institutions [2] Group 2 - The internal analysis indicated that the cooling liquid in a specific batch of vehicles lacks adequate corrosion resistance [3] - This corrosion can lead to leakage in the cooling circuit, resulting in warning lights, power limitations, and potential failure to power on [3] - In extreme cases, this issue could cause thermal runaway of the power battery, highlighting a significant safety concern [3]
理想汽车召回11411辆MEGA
Xin Lang Cai Jing· 2025-10-31 09:35
本次召回范围内的车辆,由于该批次冷却液防腐性能不足,特定条件下会导致冷却回路中动力电池和前 电机控制器的冷却铝板腐蚀渗漏,导致车辆出现故障灯点亮、动力受限及无法上电的情形,极端情况下 会造成动力电池热失控,存在安全隐患。 北京理想汽车有限公司将为召回范围内车辆免费更换冷却液、动力电池和前电机控制器。应急处置措 施:针对冷却液渗漏导致的动力电池安全隐患,理想汽车云端预警程序会提前预警,并通过400客服、 车机Ecall进线联系用户并安排救援服务;当车辆出现故障时,会通过车机故障灯、文字及报警音提醒 用户,请靠边停车并等待救援。如未收到预警和车机故障信息,说明当前车辆状态正常,请放心用车, 接到邀约后请尽快进店更换。 据市场监管总局网站,日前,北京理想汽车有限公司根据《缺陷汽车产品召回管理条例》和《缺陷汽车 产品召回管理条例实施办法》的要求,主动向国家市场监督管理总局备案了召回计划。 召回编号S2025M0174V:自2025年11月7日起,召回生产日期从2024年2月18日至2024年12月27日的理 想MEGA 2024款汽车,共计11411辆。 ...
理想汽车,召回1.1万辆MEGA
Di Yi Cai Jing· 2025-10-31 09:35
日前,北京理想汽车有限公司根据《缺陷汽车产品召回管理条例》和《缺陷汽车产品召回管理条例实施 办法》的要求,主动向国家市场监督管理总局备案了召回计划。 召回编号S2025M0174V:自2025年11月7日起,召回生产日期从2024年2月18日至2024年12月27日的理 想MEGA 2024款汽车,共计11411辆。 本次召回范围内的车辆,由于该批次冷却液防腐性能不足,特定条件下会导致冷却回路中动力电池和前 电机控制器的冷却铝板腐蚀渗漏,导致车辆出现故障灯点亮、动力受限及无法上电的情形,极端情况下 会造成动力电池热失控,存在安全隐患。 北京理想汽车有限公司将为召回范围内车辆免费更换冷却液、动力电池和前电机控制器。应急处置措 施:针对冷却液渗漏导致的动力电池安全隐患,理想汽车云端预警程序会提前预警,并通过400客服、 车机Ecall进线联系用户并安排救援服务;当车辆出现故障时,会通过车机故障灯、文字及报警音提醒 用户,请靠边停车并等待救援。如未收到预警和车机故障信息,说明当前车辆状态正常,请放心用车, 接到邀约后请尽快进店更换。 ...
理想汽车致歉
Xin Lang Cai Jing· 2025-10-31 09:35
Core Viewpoint - On October 31, Li Auto announced an incident involving a fire in the Li MEGA 2024 model vehicle, which occurred on October 23 in Shanghai, prompting significant concern from users, media, and the public [1] Group 1: Incident Response - The company expressed sincere apologies to the vehicle owner and acknowledged the concerns of users [1] - An internal investigation was initiated immediately, and the company is cooperating with relevant authorities for a thorough investigation [1] - The preliminary findings indicated that the batch of Li MEGA 2024 vehicles had insufficient corrosion resistance in the coolant, which could lead to potential safety hazards under specific conditions [1][10] Group 2: Safety Measures - Li Auto has proactively filed a recall plan with the State Administration for Market Regulation to conduct safety inspections and repairs on all vehicles from the affected batch [2][10] - The recall will cover 11,411 vehicles produced between February 18, 2024, and December 27, 2024, and will not affect other models [11] - The company will provide free replacement of coolant, battery, and front motor controller, with an estimated repair time of one working day per vehicle [11] Group 3: Future Prevention - The incident highlighted the need for improved risk assessment and response strategies for low-probability risk scenarios [5] - The company plans to enhance testing and verification of liquid chemical materials to eliminate potential hazards [8] - Li Auto's cloud-based early warning platform will monitor vehicle safety risks 24/7 and contact users for assistance when necessary [15] Group 4: User Assurance - Vehicles in the recall range will be invited for inspections and necessary replacements based on the order of delivery, prioritizing those with coolant-related warnings [12][13] - For vehicles not included in the recall, the company assures that the coolant issue is limited to specific Li MEGA 2024 models [14]
理想汽车就MEGA 2024款车辆起火事件发文致歉:目前尚未形成最终技术结论
Di Yi Cai Jing· 2025-10-31 09:35
Core Viewpoint - Li Auto has publicly apologized for a fire incident involving the 2024 model of its MEGA vehicle that occurred on the evening of October 23 in Shanghai, indicating a commitment to cooperate with investigations and address safety concerns [1] Group 1: Incident Response - The company contacted the vehicle owner immediately after the incident and is actively cooperating with relevant authorities for the investigation [1] - The investigation process requires collaboration between the user, fire department, and related institutions, which is time-consuming and must adhere to strict procedures [1] Group 2: Internal Investigation Findings - An internal investigation and analysis were initiated by the company, which included a review of the cloud-based warning system records and specialized verification data [1] - Findings revealed that vehicles from the same batch as the incident had insufficient corrosion resistance in the coolant, which under specific conditions could lead to corrosion and leakage in the cooling aluminum plates of the power battery and front motor controller [1] - This issue could result in warning lights activating, limited power, and in extreme cases, thermal runaway of the power battery, posing safety risks [1]
因冷却液防腐性能不足 理想汽车召回超1.1万辆MEGA
Mei Ri Jing Ji Xin Wen· 2025-10-31 09:33
Core Points - Li Auto has initiated a recall plan for 11,411 units of the 2024 Li MEGA model due to insufficient corrosion resistance of the coolant, which may lead to battery and motor controller failures under specific conditions [2] - The company will provide free replacement of coolant, battery, and motor controller for the affected vehicles [2] - An extended warranty of 2 years or 40,000 kilometers will be offered for the battery and motor controller, increasing the total warranty to 10 years or 200,000 kilometers [3] Group 1 - Li Auto has filed a recall plan with the State Administration for Market Regulation, effective from November 7, 2025, for vehicles produced between February 18, 2024, and December 27, 2024 [2] - The recall is due to potential corrosion and leakage in the cooling system, which could lead to safety hazards such as power loss and battery thermal runaway [2] - The company has implemented emergency measures, including a cloud-based early warning system to alert users of potential issues and provide roadside assistance [2] Group 2 - The extended warranty for the affected vehicles will follow the vehicle ownership, ensuring that the new owner also benefits from the warranty [3] - This warranty extension is based on the existing 8-year or 160,000-kilometer standard warranty [3]
理想汽车 召回11411辆MEGA!就起火事件致歉:将清除一切隐患 确保不再发生任何一例自燃事故
Mei Ri Jing Ji Xin Wen· 2025-10-31 09:31
Core Viewpoint - Li Auto has initiated a recall of 11,411 units of the 2024 Li MEGA model due to safety concerns related to coolant leakage that could lead to battery thermal runaway and other operational failures [2][5][11] Group 1: Recall Details - The recall, numbered S2025M0174V, affects vehicles produced between February 18, 2024, and December 27, 2024, starting from November 7, 2025 [2][12] - The company will replace the coolant, battery, and front motor controller for the recalled vehicles at no cost [12][14] - The recall is a proactive measure taken in response to identified safety risks, even before the final technical conclusions from ongoing investigations are available [11][12] Group 2: Incident Response - Following a fire incident involving a 2024 Li MEGA vehicle, the company has expressed sincere apologies to affected customers and is cooperating with investigations [5][6] - The internal investigation revealed that the same batch of vehicles has a coolant with insufficient anti-corrosion properties, which can lead to critical failures under specific conditions [5][6][11] - The company has implemented a cloud-based early warning system to alert users of potential issues and arrange for emergency services [10][11] Group 3: Safety Measures and Future Actions - The company emphasizes a zero-tolerance policy towards potential safety hazards and is committed to thorough inspections and repairs of all affected vehicles [6][11] - Training for frontline teams will be enhanced to improve risk identification and decision-making capabilities [9] - The company plans to strengthen testing protocols for chemical materials used in vehicles to prevent future incidents [8][9]
价值观让理想选择召回2024款MEGA以及对应的处理风格
理想TOP2· 2025-10-31 09:31
2025年10月31日理想微博表示: 与此同时,我们也立即展开内部调查与分析,并对云端预警系统记录和专项验证数据进行了复核。结 果显示,与事故车同批次的理想MEGA 2024款车辆中,由于该批次冷却液防腐性能不足,特定条件 下会导致冷却回路中动力电池和前电机控制器的冷却铝板腐蚀渗漏,导致车辆出现故障灯点亮、动力 受限及无法上电的情形,极端情况下会造成动力电池热失控,存在安全隐患。 2025年10月23日晚,上海发生了一起理想MEGA 2024款车辆起火事件,引发用户、媒体和社会的密 切关注。在此,我们首先向车主表示诚挚的歉意,并对广大用户的担忧和关切表示理解。 事件发生后,我们第一时间与车主取得联系,积极配合相关部门开展调查工作。由于事故车辆需要用 户、消防及相关机构共同完成勘验与检测, 这一过程必须遵循严格的程序,耗时较长。截至目前, 尚未形成最终的技术结论。 安全始终摆在理想汽车的首位。 本着对用户安全高度负责、对潜在隐患零容忍的原则, 我们已主动 向国家市场监督管理总局备案召回计划, 对事故车同批次所有的理想MEGA 2024款车辆进行安全检 测与更换维修。我们将全力以赴排查并消除每一处风险,确保隐患清 ...