Group 1 - Multiple airlines including Air China, China Southern Airlines, China Eastern Airlines, Hainan Airlines, and Shenzhen Airlines announced a free refund and change policy for flights to and from Japan booked before March 28, 2026 [1] - The previous free refund and change policy was set to expire on December 31, 2025 [1] Group 2 - The announcement includes specific routes such as flights to and from Osaka, Nagoya, Fukuoka, Sendai, Hiroshima, Sapporo, and Okinawa operated by Air China and its code-sharing flights [4] - Passengers wishing to change or refund their tickets after November 15, 2025, must do so based on the cancellation time of their ticket reservation [4] Group 3 - For ticket changes and refunds, passengers who have not confirmed new travel dates should contact the original booking channel or Air China's customer service hotline 95583 before the scheduled flight departure time [5]

Core Viewpoint - Multiple Chinese airlines have extended their free ticket change and refund policy for flights to Japan due to recent geopolitical tensions, allowing passengers to adjust their travel plans without incurring fees [1][6]. Group 1: Policy Adjustments - Airlines including Air China, China Eastern, China Southern, Hainan Airlines, Spring Airlines, Shandong Airlines, Xiamen Airlines, and Shenzhen Airlines have announced changes to their ticket handling policies for flights to Japan [1]. - The new policy allows free changes and refunds for tickets purchased or exchanged before December 5, 2025, for travel dates between November 15, 2025, and March 28, 2026 [1]. - For example, Air China's policy specifies that tickets must be purchased before December 5, 2025, and must involve flights to or from specific Japanese cities [1]. Group 2: Impact on Flight Operations - Following the diplomatic tensions, as of November 27, 2023, Chinese airlines had canceled 904 flights on 72 routes to Japan, representing 16% of the planned 5,548 flights, equating to approximately 156,000 seats [6]. - The reduction in Chinese tourists traveling to Japan is expected to significantly impact Japan's GDP, with estimates suggesting a decrease of 0.36% and an economic loss of about 2.2 trillion yen (approximately 101.16 billion yuan) [8].

Group 1 - Major airlines in China, including Air China, China Eastern Airlines, and China Southern Airlines, have announced special handling for tickets related to flights to and from Japan [1] - The free cancellation and change policy for flights involving Japan is applicable for travel until March 28, 2026 [1] - The previous policy for free cancellation and changes was set to expire on December 31, 2025 [1]

Group 1 - Major airlines including Air China, China Eastern Airlines, and China Southern Airlines have announced special handling for tickets related to flights to and from Japan, allowing free cancellations and changes for travel until March 28, 2026 [1] - The previous policy for free cancellations and changes was set to end on December 31, 2025 [1]

Group 1 - Multiple domestic airlines have extended the free cancellation and change policy for flights involving Japan until March 28, 2026 [1] - The policy adjustment comes in response to controversial remarks made by Japan's new Prime Minister, which have drawn significant criticism and led to a warning from Chinese authorities for citizens to avoid traveling to Japan [1] - Following the announcement on November 15, over 40% of planned flights from China to Japan have been canceled, totaling more than 1,900 flights [1] Group 2 - The number of travelers to Japan has significantly decreased, with a reported drop of approximately 23% in passenger volume on November 25 compared to November 15 [1] - Airlines are currently monitoring market demand and evaluating the situation regarding passenger cancellations and changes [1]

Group 1 - The ticket refund and change policy for flights to and from Japan has been extended by Chinese airlines, allowing free changes and cancellations for tickets purchased before December 5, 2025, for travel dates between November 15, 2025, and March 28, 2026 [1][2] - As of November 30, the number of one-way flights from Chinese airlines to Japan has decreased from 4,703 (as of November 16) to 3,537, representing a reduction of 1,166 flights or 25% [2] - The total number of seats available has also decreased from 884,148 to 672,568, a reduction of 24% [2] Group 2 - Spring Airlines has not announced a free refund and change policy but has already disclosed plans to reduce some flights for the upcoming year [3]

Core Viewpoint - Chinese airlines, including China Southern Airlines, Air China, and China Eastern Airlines, have announced a special ticket handling policy for flights involving Japan, allowing free cancellations and changes for travel until March 28, 2026 [1][4]. Group 1: Policy Details - The special handling policy applies to tickets with at least one unused segment involving flights to, from, or transiting through Japan, with travel dates from November 15, 2025, to March 28, 2026 [4]. - The policy is applicable for tickets issued or reissued before 12:00 on December 5, 2025 [4]. - Cancellations must occur before the scheduled departure time of the flight, and the policy does not apply to cancellations made after the flight's scheduled departure or before November 14, 2025 [4]. Group 2: Change and Refund Procedures - Passengers can change their flights to dates within three days before or after the original flight date for free, with additional changes subject to ticket conditions [5]. - Refunds for unused segments can be processed without a cancellation fee, but tickets that have already been changed must follow the original ticket conditions for refunds [5]. - For changes in itinerary or carrier, it is recommended to refund the original ticket and purchase a new one [5].

Group 1 - Major airlines including Air China, China Eastern Airlines, and China Southern Airlines have announced special handling for tickets related to flights to and from Japan [1] - Passengers traveling on flights to, from, or transiting through Japan before March 28, 2026, can change or cancel their tickets for free [1] - The previous policy allowing free changes and cancellations was set to expire on December 31, 2025 [1]

国航、东航、南航陆续发布日本相关航线客票特殊处理的通知，2026年3月28日（含）前出行的涉及日本进港、出港或经停航班可免费退攻。在此之 前，免费退改签政策到2025年12月31日结束。 |关于调整国航涉及日本航线客票特殊处置方案的通知 (2025年12月5日) 尊敬的旅客: 根据外交部发布的出行提醒，为协助受影响旅客更好地安排出行，现调整国航涉及日本航线进出港航班客票特殊处置方案，具体内容如下: 一、适用条件 客票同时满足以下三点: （一）在2025年12月5日12时（含）前购买或换开产生新票号的国航999开头的客票（包括里程奖励客票）； 三、本通知自2025年12月5日起生效。 (二) 客票未使用行程涉及就行目期为2025年11月15日（含）至2026年3月28日〈合〉之间东京、大阪、名古屋、福冈、仙台、广岛、札幌、神绳进出港的国航实际承运航班和控24航 班号的代码共享航班; (三)在2025年11月15日0时（含）以后申请客票变更或退票(以取消客票订座时间为准）。 二、客票变更及退票规则 如您未确定新的旅行时间，请在航班计划起飞时间前联系原购票渠道、国航客服热线96586或营业网点取消客票订座，待确定新 ...

Core Points - Major Chinese airlines, including Air China, China Eastern Airlines, and China Southern Airlines, have announced special handling for tickets related to flights to and from Japan, allowing free cancellations and changes for travel until March 28, 2026 [1] - The previous policy for free cancellations and changes was set to expire on December 31, 2025 [1] Group 1 - Air China, China Eastern Airlines, and China Southern Airlines are implementing a new policy for ticket handling related to Japan [1] - The new policy allows for free cancellations and changes for flights until March 28, 2026 [1] - The previous free cancellation and change policy was scheduled to end on December 31, 2025 [1]