（来源：新安晚报） 转自：新安晚报 本报讯 2月26日，记者从长三角消保委联盟获悉，马年春节假期，长三角地区三省一市市场监管部门加 强投诉举报热线值守，听民声、解民忧、抓维权、促消费，一共接收投诉54991件、举报11724件，解答 咨询90020件。 马年春节假期，上海市市场监管部门接收投诉16863件、举报4978件，解答咨询69462件；江苏省市场监 管部门接收投诉12566件、举报2522件，解答咨询8406件；浙江省市场监管部门接收投诉19715件、举报 3154件，解答咨询2985件；安徽省市场监管部门接收投诉5847件、举报1070件，解答咨询9167件。 三省一市市场监管部门一共接收消费投诉 【下载黑猫投诉客户端】、举报66715件。从涉及消费方式 看，线上消费诉求占比77%，线下消费诉求占比23%；从涉及行业领域看，主要集中于服装鞋帽、食 品、家居用品、销售服务、餐饮住宿服务、互联网服务等领域；从反映问题看，主要涉及经营者售后服 务、产品质量、合同履行、不正当竞争等方面问题。 新安晚报 安徽网 大皖新闻记者 徐琪琪 实习生 曹芸 ...

Core Viewpoint - The Shanghai Municipal Market Supervision Administration reported a total of 66,715 complaints during the 2026 Spring Festival holiday, with a significant focus on online consumption and various consumer issues [1][2]. Group 1: Complaint Statistics - A total of 66,715 complaints were received across the Yangtze River Delta region during the holiday, with online consumption complaints accounting for 77% and offline for 23% [1]. - In Shanghai alone, there were 16,863 consumer complaints, 4,978 reports, and 69,462 inquiries answered [1]. Group 2: Consumer Demand Characteristics - Overall consumer demand remained stable, with a focus on source governance and multi-channel resolution of disputes [2]. - Online consumption complaints made up 89.8% of the total, primarily related to e-commerce and live-streaming sales, with issues such as quality defects and delivery delays [2]. - Complaints related to traditional New Year's Eve dinner services remained stable at 36 cases, focusing on delivery delays and product quality [2]. - There was an increase in complaints related to green consumption, totaling 488, with a significant portion concerning shared consumption [2]. - Complaints regarding smart consumer products rose to 163, highlighting issues with product quality and after-sales service [2].

在此背景下，本集团于2025年的业务表现受到当前消费趋势及消费行为转变的影响。尽管如此，本集团 仍持续拓展其稳固且不断增长的客户群，反映线下消费向线上消费转移的结构性变化已属不可逆转。 本集团于2025年录得订单总商品交易额为84.3亿港元(2024年:85.8亿港元)，按年轻微下跌1.7%。其中， HKTVmall录得订单总商品交易额为79.8亿港元(2024年:82.7亿港元)，按年下跌3.5%。相较之下，主力 提供新鲜食品的街市即日餸于年内继续录得显著增长，全年增幅达47.1%，于2025年达至3.94亿港元的 订单总商品交易额(2024年:2.68亿港元)。 尽管零售环境充满挑战，HKTVmall独立客户数目仍创歷史新高，于2025年达到153.9万名(2024年:151.9 万名)。 HKTVmall每月活跃独立设备于2025年12月维持稳定在约160万，即使于假日旺季期间亦未见明显波 动。此持续稳定的流量，为本集团在HKTVmall的核心业务提供坚实基础，并有助于逐步推动本集团各 项新业务方案的市场采用。 香港科技探索(01137)发布公告，本港经济持续呈现逐步复苏的迹象，预计2025年香港的零售 ...

Group 1 - The core viewpoint of the article indicates that Hong Kong's retail sector is expected to see a 2.4% growth in total sales value in 2025 compared to 2024, despite facing challenges in certain retail segments that may hinder overall market recovery [1] - The number of outbound tourists from Hong Kong is projected to increase significantly by 12.3% year-on-year in 2025, alongside the ongoing evolution of local residents' cross-border consumption patterns, which are reshaping the overall retail landscape in Hong Kong [1] - The company reported a total gross merchandise value (GMV) of HKD 84.3 billion in 2025, a slight decrease of 1.7% from HKD 85.8 billion in 2024, with HKTVmall contributing HKD 79.8 billion, down 3.5% from HKD 82.7 billion in the previous year [1] Group 2 - Despite a challenging retail environment, HKTVmall achieved a record high of 1.539 million independent customers in 2025, up from 1.519 million in 2024 [2] - The number of monthly active independent devices for HKTVmall remained stable at approximately 1.6 million in December 2025, showing no significant fluctuations even during the holiday peak season, providing a solid foundation for the company's core business [2] - This stable traffic is expected to gradually support the market adoption of various new business initiatives by the company [2]

Core Viewpoint - The Hong Kong retail sector is showing signs of gradual recovery, with an expected 2.4% growth in total retail sales value in 2025 compared to 2024, although some retail segments still face challenges that may hinder overall market recovery [1] Group 1: Business Performance - The company recorded a total merchandise transaction value of HKD 8.43 billion in 2025, reflecting a slight decline of 1.7% year-on-year [1] - HKTVmall's total merchandise transaction value was HKD 7.98 billion, down 3.5% year-on-year, while the fresh food market segment saw significant growth, achieving a 47.1% increase to HKD 394.4 million in total merchandise transaction value [1] - The number of independent customers for HKTVmall reached a record high of 1,539,000 in 2025, up from 1,519,000 in 2024, indicating a strong customer base despite a challenging retail environment [1] Group 2: Market Trends - There is a notable 12.3% year-on-year growth in outbound tourism for Hong Kong residents in 2025, alongside the ongoing evolution of local residents' cross-border consumption patterns, which are reshaping the overall retail landscape in Hong Kong [1] - The monthly active independent devices for HKTVmall remained stable at approximately 1.6 million in December 2025, showing no significant fluctuations even during peak holiday seasons, providing a solid foundation for the company's core business [2]

香港交易及結算所有限公司及香港聯合交易所有限公司對本公告之內容概不負責，對 其準確性或完整性亦不發表任何聲明，並明確表示，概不對因本公告全部或任何部分 內容而產生或因倚賴該等內容而引致之任何損失承擔任何責任。 (1) 集團業務展望; 及 (2)香港電子商貿業務二零二五年十二月及二零二五年財務年度 之未經審核營運數據 香港科技探索有限公司（「本公司」，連同其附屬公司統稱為「本集團」）董事會（「董 事會」）欣然宣布本集團之業務展望，以及本集團之香港電子商貿業務之二零二五年 十二月及二零二五年財務年度未經審核營運數據。 (1) 本集團之業務展望 本港經濟持續呈現逐步復甦的跡象，預計二零二五年香港的零售業總銷貨價值 較二零二四年增長 2.4% i。然而，部分零售分部仍面臨挑戰，限制整體市場復甦 步伐。二零二五年香港居民出境旅遊按年錄得 12.3%的顯著增長，加上本地居民 跨境消費模式的持續演變，進一步重塑並影響香港的整體零售格局。 儘管零售環境充滿挑戰，HKTVmall 獨立客戶數目仍創歷史新高，於二零二 五年達到 1,539,000 名（二零二四年: 1,519,000 名）。 3. 流量與參與度保持穩定 HKTV ...

Investment and Consumption Overview - The core viewpoint emphasizes the dual drive of investment and consumption to stimulate domestic demand in Sichuan, with significant growth in both sectors in 2025 [1][5] Investment Highlights - In 2025, Sichuan's total social retail sales exceeded 2.9 trillion yuan, marking a 5.1% increase from the previous year, with an acceleration in growth rate by 0.9 percentage points [5] - Industrial investment grew by 8.2% year-on-year, accounting for 30.4% of total investment, an increase of 3 percentage points from the previous year [3] - Key sectors such as agriculture, mining, manufacturing, and electricity production saw notable investment growth rates of 5.9%, 41.9%, 4.6%, and 17.8% respectively [3] - Private investment showed a significant recovery, growing by 2.1% year-on-year, reversing a two-year decline, with private project investment increasing by 9% [3] Consumption Trends - The consumption of upgraded goods experienced rapid growth, with gold and jewelry sales increasing by 32.6% [4] - The rural market's potential is accelerating, with retail sales in rural areas growing by 6.1% due to improved infrastructure and logistics [8] - Online retail sales grew by 9.5%, with physical goods online retail accounting for 16.4% of total social retail sales, an increase of 0.1 percentage points from the previous year [8] - The "old-for-new" policy has positively impacted demand, with significant increases in retail sales of communication equipment and automobiles by 50.8% and 8.9% respectively [8]

Group 1 - The core viewpoint of the news is the strong performance of the online consumption sector, highlighted by the significant rise in the China Securities Hong Kong-Shenzhen Online Consumption Theme Index, which increased by 4.79% [1] - The online consumption ETF fund also showed positive momentum, rising by 4.28% and achieving a price of 1.17 yuan, marking its third consecutive increase [1] - The National Business Work Conference held on January 10-11, 2026, emphasized boosting consumption as a top priority, with initiatives aimed at enhancing service consumption and creating a favorable international consumption environment [1] Group 2 - The China Securities Hong Kong-Shenzhen Online Consumption Theme Index includes 50 companies involved in online shopping, digital entertainment, online education, and telemedicine, reflecting the overall performance of the online consumption sector [2] - As of December 31, 2025, the top ten weighted stocks in the index accounted for 55.63% of the total index weight, with major players including Meituan-W, Tencent Holdings, and Alibaba-W [2] - The index's top stocks showed varying performance, with notable increases such as 20.00% for Yidian Tianxia and 16.70% for Kunlun Wanwei, indicating strong market interest in these companies [3]

Group 1 - The core viewpoint of the report indicates that the Chinese online consumption market demonstrates strong resilience, with the CBI index projected to grow by 4.4% in Q3 2025 compared to Q3 2023, and a year-on-year increase of 0.92% [1] - The report highlights that online channels are not only the main battlefield for sales growth but are also transitioning from relying solely on promotional bursts to a normalized operation that balances promotions with off-peak periods [1] - In Q3, the online sales of fast-moving consumer goods (FMCG) grew by 16.8% year-on-year, surpassing the 14.3% growth rate of the same period in 2024, indicating a shift in consumer behavior and brand strategies [1] Group 2 - Analysis of the CBI 500 strong brands shows that the growth drivers in the e-commerce industry are undergoing a generational shift, moving away from reliance on platform traffic distribution and price competition [2] - Leading brands are increasingly focusing on enhancing user engagement through product launches, holiday gifts, and customized services tailored to specific life scenarios, rather than relying solely on promotions [2] - The CBI index is developed in collaboration with Peking University's National School of Development, Peking University's Digital Finance Research Center, and Sun Yat-sen University's School of Management, with technical support from Alibaba's Taotian Group, aiming to assess brand value based on actual consumer purchasing behavior [2]

Group 1 - The core viewpoint of the articles highlights the robust growth of online consumption as a key driver for economic development, with a reported 5.7% year-on-year increase in online retail sales of physical goods from January to November, outpacing the overall retail sales growth by 1.7 percentage points, and accounting for 25.9% of total retail sales [1][2][4] - The central economic work conference emphasized the need to implement actions to boost consumption, including plans to increase residents' income and expand the supply of quality goods and services, which is expected to sustain the growth of online retail sales during the year-end consumption peak [1][4] - The online retail sector is benefiting from a dual boost of market resilience and policy support, with online consumption becoming a core engine for growth, effectively countering fluctuations in offline consumption and stabilizing the overall consumption landscape [4][5] Group 2 - The online retail market is seeing significant contributions from various categories, with food, clothing, and daily necessities experiencing growth rates of 14.9%, 3.5%, and 4.4% respectively, indicating a diverse demand across consumer segments [2] - Major e-commerce platforms are enhancing their supply chain capabilities to ensure timely delivery of fresh products, with Pinduoduo reporting a 51% year-on-year increase in quality product SKUs since the launch of its "100 billion support" plan [2] - The service consumption sector is also thriving, with platforms like Meituan reporting over 1 billion yuan in online transaction volume within 24 hours during promotional events, showcasing the high consumer engagement in leisure and entertainment services [3][4] Group 3 - The government is actively promoting policies to stimulate consumption, including financial support and collaboration with e-commerce platforms to develop business models suited to the internet, which is expected to enhance the overall consumption environment [5] - The year-end shopping season is being leveraged by platforms like Douyin and Kuaishou, which are launching various promotional activities to maximize consumer engagement and drive sales [5] - Experts suggest that to further unlock online consumption potential, efforts should focus on optimizing the consumer environment, innovating shopping experiences, and enhancing policy support to reduce costs and boost consumer confidence [4][5]