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电商运营:2025年双11期间电子商务用户体验与投诉数据报告
Sou Hu Cai Jing· 2025-12-08 16:30
网经和电子商务研究叫 "TOP10影响力社会智库 今天分享的是:电商运营:2025年双11期间电子商务用户体验与投诉数据报告 报告共计:41页 《2025年双11期间电子商务用户体验与投诉数据报告》显示,双11全网电商销售额达1.7万亿元,同比增长14.2%,天猫、京东、抖音位列前三,但消费维权 焦点已从"价格战"转向"规则透明"与"服务体验"。据"电诉宝"数据,投诉问题TOP10中退款问题占比最高(19.73%),其余依次为任意仅退款(11.65%)、 商品质量(8.27%)、过度维护消费者(6.84%)等,核心痛点包括预售尾款"背刺"、千人千价、价保难兑现等。投诉地区集中在广东省(20.57%)、浙江 省(9.18%)等省份,男性用户投诉占比71.88%,远超女性,投诉金额以0-5万元区间为主(32.16%)。平台评级方面,转转、途虎养车、万师傅获"建议下 单"评级,美团、抖音电商为"谨慎下单",小红书、BOSS直聘等被评为"不建议下单",淘宝、天猫等因未入驻获"不予评级"。典型投诉案例覆盖数字零售与 生活服务电商两大领域,数字零售领域涉及哔哩购退款推诿、网易严选客服消极处理等问题,生活服务电商领域则集中 ...
南向资金今日成交活跃股名单(12月8日)
Zheng Quan Shi Bao Wang· 2025-12-08 14:08
Core Viewpoint - The Hang Seng Index fell by 1.23% on December 8, with southbound capital recording a total transaction amount of HKD 943.11 billion, resulting in a net inflow of HKD 15.40 billion [1] Group 1: Southbound Capital Transactions - Total southbound capital transactions amounted to HKD 943.11 billion, with buy transactions at HKD 479.25 billion and sell transactions at HKD 463.85 billion, leading to a net buy of HKD 15.40 billion [1] - The Shenzhen Stock Connect recorded a total transaction amount of HKD 381.14 billion, with net buying of HKD 4.32 billion, while the Shanghai Stock Connect had a total transaction amount of HKD 561.97 billion with net buying of HKD 11.08 billion [1] Group 2: Active Stocks - Alibaba-W had the highest transaction amount among southbound stocks at HKD 71.47 billion, followed by Xiaomi Group-W at HKD 49.42 billion and SMIC at HKD 45.85 billion [1] - Xiaomi Group-W led in net buying with HKD 11.73 billion, while Tencent Holdings saw the highest net selling at HKD 7.62 billion [1][2] Group 3: Continuous Net Buying and Selling - Three stocks experienced continuous net buying for over three days, with Xiaomi Group-W leading at 7 days and a total net buy of HKD 62.39 billion [2] - Tencent Holdings and Alibaba-W were among the stocks with the highest continuous net selling, totaling HKD 46.68 billion and HKD 18.81 billion respectively [2]
12月8日南向资金净买入15.40亿港元
Zheng Quan Shi Bao Wang· 2025-12-08 14:02
Market Overview - On December 8, the Hang Seng Index fell by 1.23%, closing at 25,765.36 points, while southbound funds through the Stock Connect recorded a net inflow of HKD 1.54 billion [1][3] Trading Activity - The total trading volume for the Stock Connect on December 8 was HKD 94.31 billion, with a net buy of HKD 1.54 billion. Specifically, the Shanghai Stock Connect had a trading volume of HKD 56.20 billion and a net buy of HKD 1.11 billion, while the Shenzhen Stock Connect had a trading volume of HKD 38.11 billion and a net buy of HKD 0.43 billion [1][3] Active Stocks - In the Shanghai Stock Connect, Alibaba-W had the highest trading volume at HKD 3.564 billion, followed by SMIC and Xiaomi Group-W with trading volumes of HKD 2.962 billion and HKD 2.618 billion, respectively [1][2] - For net buy amounts, SMIC led with a net inflow of HKD 666 million, with its stock price increasing by 2.94%. Conversely, Hua Hong Semiconductor had the highest net sell amount at HKD 221 million, with its stock price rising by 4.47% [1][2] Shenzhen Stock Connect Highlights - In the Shenzhen Stock Connect, Alibaba-W also topped the trading volume with HKD 3.583 billion, followed by Xiaomi Group-W and Tencent Holdings with trading volumes of HKD 2.324 billion and HKD 1.980 billion, respectively [2] - The highest net buy was for Xiaomi Group-W at HKD 972 million, despite its stock price declining by 0.47%. Tencent Holdings experienced the largest net sell at HKD 796 million, with its stock price down by 0.82% [2]
ChatGPT今年首次出现下滑|AI产品榜·网站榜2025年11月榜
36氪· 2025-12-08 13:35
以下文章来源于AI产品榜 ,作者李榜主 AI产品榜 . AI产品榜 aicpb.com:全球影响力AI产品榜单,互联网女皇 Mary Meeker 都在引用!按月发布;AI产品榜大会:你必参的 AI 行业盛会;发起人:李榜主 wx:QBB2387 第30期AI产品榜·网站榜(Web) (2025年11月) 第30期AI产品榜·网站榜(Web)(2025年11月)由AI产品榜、36kr、硅星人联名发布。AI产品榜·网站榜2025年11月榜单,本文里包含19个AI榜单。 | Al 产品榜 · 网站榜(web) | | | --- | --- | | 全球总榜 | 全球搜索引擎 | | 国内总榜 | 全球聊天机器人 | | 出海总榜 | 全球 Al 虚拟角色 | | 全球 · 增速/降速榜 | 全球 AiPPT 工具 | | 国内 · 增速榜 | 图片生成/编辑 | | 全球视频生成/编辑 | 全球音乐/会议助理 | | Vibe Coding HOT | Al 云榜 | | Al 产品榜 · 智能体榜 HOT | | 非商用引用数据标注来源:【公众号@AI产品榜aicpb.com】 ChatGPT今年首次出现下滑 ...
多行业联合人工智能 12 月报:科技竞赛打开估值上限-20251208
Huachuang Securities· 2025-12-08 13:01
Strategy - The technology competition under the Kondratiev wave continues to open up valuation ceilings, with a focus on "bottleneck" and future industry high ground [14][15] - The current valuation of China's science and technology innovation is still lower than that during the internet boom in the 1990s, indicating potential for further upward movement [14][18] - The "14th Five-Year Plan" emphasizes seizing the high ground of technological development, focusing on key areas such as integrated circuits and advanced manufacturing [14][19] Electronics - The scaling law remains effective, with the introduction of multi-modal and agent models expected to accelerate AI computing demand [8][15] - The PCB industry is anticipated to maintain high growth due to its heavy asset nature and product structure optimization, which can lead to non-linear performance improvements for companies [8][15] Computer - New models are being launched intensively, marking a shift in AI competition towards "strong reasoning + native multi-modal" capabilities [9][15] - Significant releases include Google's Gemini 3 and DeepSeek V3.2, which enhance multi-modal understanding and practical applications [9][15] Media - Long-term optimism for the acceleration of AI product applications and commercialization, with a focus on AI agents, companionship, multi-modal applications, education, and edge AI [9][15] Humanoid Robots - The industry is transitioning from concept validation to commercialization, with companies that have growth potential in key components or specific solutions likely to benefit [10][15] - Investment opportunities are identified in the incremental component sector, with a focus on aesthetic preferences in the market [10][15] Automotive - The launch of Horizon Robotics' HSD and J6P models marks a significant step in mass production, with companies like WeRide and Pony.ai also making strides in the market [10][15] - Recommendations include focusing on luxury car opportunities with strong product pipelines and valuation elasticity, as well as autonomous driving technologies [10][15] Selected Portfolio - The December selected portfolio includes upstream production tools like Zhuoyi Information, upstream computing infrastructure such as Jingwang Electronics, and downstream applications like Alibaba [11][15]
IPO全球领先、恒指大涨,港股成为“中国资产重估”关键枢纽
2 1 Shi Ji Jing Ji Bao Dao· 2025-12-08 12:37
2025年12月5日至6日,南方财经论坛2025年年会在广州南方财经大厦盛大启幕。作为南方财经全媒体集 团总部启用以来的首次大型活动,本届年会以"共识的力量"为主题,聚焦"创新涌动与中国资产重估", 汇聚政、产、学、研、金各界智慧,共话财经未来。 香港交易所环球上市服务部副总裁陆琛健在南方财经论坛表示,制度创新与独特投资者结构将持续赋能 中国资产。 港股实行"即报即审"机制,没有排队等待的环节。去年10月,港交所与香港证监会联合优化审批流程: 对一般发行人,在40个工作日内发出最多两轮监管意见;对市值超100亿港元的合资格A股公司,则发 出一轮监管意见且审批时间更短。2024年全年138单上市申请中,无一被拒,体现了市场准入的包容性 与可预期性。 更具突破性的是针对新经济企业的上市制度创新。2018年推出的"同股不同权"(8A章节)允许创始团队在 持股比例较低的情况下保持控制权,吸引了阿里巴巴、百度、京东等头部科技企业回归。同年推出的 18A章节为没有收入的生物科技公司开辟上市通道,截至目前已有约80家企业通过该路径上市,使香港 成为全球领先的生物科技融资中心。 在论坛上,香港交易所环球上市服务部副总裁陆琛健 ...
AI迎来5000亿市场!腾讯元宝靠社交杀疯了,微信沉默藏大招
Sou Hu Cai Jing· 2025-12-08 12:03
文|锐资 编辑|锐资 前言: 家人们,2025年的中国AItoC市场,彻底进入"三国杀"模式!抖音豆包靠流量优势领跑用户规模,腾讯 元宝扎进微信生态深度渗透,阿里千问+灵光双线布局构建壁垒。 这三大AI助手的较量,早就不是单一功能的比拼,而是互联网巨头"AI+生态"的战略对决,谁能拿下用 户默认AI助手的宝座。 谁就能掌控未来生活服务、生产力工具、商业交易的核心枢纽,这场博弈的精彩程度,远超想象。 流量驱动的规模化突围 先说说行业大变革,AI助手的崛起其实是互联网从"流量分发"到"智能服务"的大转型。 | 豆包 - 字 ... | 中 1 | | | --- | --- | --- | | Beijing Ch ... | 总榜(免费) | 总榜(畅销) | | 元宝-腾讯 ... | 8 | | | Tencent T ... | 总榜(免费) | 总榜(畅销) | | 灵光-全模 ... | 6 | | | Alipay (Ha... | 总榜(免费) | 总榜(畅销) | | 千问 - 阿 ... | 3 | | | Shanghai ... | 总榜(免费) | 总榜(畅销) 计划 CD出版 | 以前 ...
智通港股通活跃成交|12月8日





智通财经网· 2025-12-08 11:01
Core Insights - On December 8, 2025, Alibaba-W (09988), SMIC (00981), and Xiaomi Group-W (01810) were the top three stocks by trading volume in the Southbound Stock Connect, with trading amounts of 3.564 billion, 2.962 billion, and 2.618 billion respectively [1] - In the Shenzhen-Hong Kong Stock Connect, Alibaba-W (09988), Xiaomi Group-W (01810), and Tencent Holdings (00700) led the trading volume, with amounts of 3.583 billion, 2.324 billion, and 1.980 billion respectively [1] Southbound Stock Connect Top Active Companies - Alibaba-W (09988) had a trading amount of 3.564 billion with a net buying amount of +412 million [2] - SMIC (00981) recorded a trading amount of 2.962 billion with a net buying amount of +666 million [2] - Xiaomi Group-W (01810) had a trading amount of 2.618 billion with a net buying amount of +201 million [2] - Pop Mart (09992) achieved a trading amount of 2.348 billion with a net buying amount of +302 million [2] - Tencent Holdings (00700) had a trading amount of 1.531 billion with a net buying amount of +33.99 million [2] Shenzhen-Hong Kong Stock Connect Top Active Companies - Alibaba-W (09988) had a trading amount of 3.583 billion with a net selling amount of -515 million [2] - Xiaomi Group-W (01810) recorded a trading amount of 2.324 billion with a net buying amount of +972 million [2] - Tencent Holdings (00700) had a trading amount of 1.980 billion with a net selling amount of -796 million [2] - SMIC (00981) achieved a trading amount of 1.623 billion with a net selling amount of -199 million [2] - Pop Mart (09992) had a trading amount of 1.282 billion with a net buying amount of +130 million [2]
传媒行业周观察(20251201-20251205):游戏进入击球区+GPT更新,关注传媒资产反弹潜力
Huachuang Securities· 2025-12-08 10:47
Investment Rating - The report maintains a "Recommendation" rating for the media industry, expecting the industry index to outperform the benchmark index by over 5% in the next 3-6 months [2][40]. Core Views - The media sector is anticipated to experience a rebound, particularly in gaming and AI applications, with significant growth potential in these areas. The report emphasizes the importance of both sharpness and allocation in the current market environment [3][6]. - The gaming market is highlighted as entering a favorable valuation zone, with specific companies like Giant Network and Century Huatong recommended for investment [6][16]. - The film market is recovering, with the total box office reaching approximately 437.06 billion yuan, which is about 78% of the 2019 level, indicating a strong recovery trajectory [19][20]. Market Performance Review - The media sector index fell by 3.86% last week, underperforming the CSI 300 index, which rose by 1.28%, resulting in a relative underperformance of 5.14% [9][10]. - The total market capitalization of the media sector is approximately 19,595.28 billion yuan, with a circulating market value of 17,850.96 billion yuan [3]. Gaming Market Insights - Tencent's products dominate the iOS gaming market, with titles like "Peace Elite" and "Love and Deep Space" performing strongly [16]. - Upcoming game releases include "Rust" and "PUBG: BLACK BUDGET," which are expected to generate significant interest [18]. Film Market Overview - The film "Zootopia 2" has achieved a box office of nearly 23 billion yuan within six days, with projections suggesting it could help the total annual box office exceed 500 billion yuan [27]. - The total box office for the year has reached 437.06 billion yuan, with a recovery rate of approximately 78% compared to 2019 [19][22]. Important News and Company Announcements - The establishment of the first micro-short drama export base in Shanghai marks a significant development in the media industry [27]. - Tencent's Magic Cube Studio celebrated its 15th anniversary, announcing major updates for several IP titles, indicating ongoing innovation in the gaming sector [28].
北水动向|北水成交净买入15.4亿 科技及内银股明显分化 北水再抢筹小米(01810)超11亿港元
Zhi Tong Cai Jing· 2025-12-08 10:08
Core Insights - The Hong Kong stock market saw a net inflow of 15.4 billion HKD from northbound trading on December 8, with the Shanghai-Hong Kong Stock Connect contributing 11.08 billion HKD and the Shenzhen-Hong Kong Stock Connect contributing 4.32 billion HKD [1] Group 1: Stock Performance - The most bought stocks included Xiaomi Group-W (01810), Semiconductor Manufacturing International Corporation (00981), and Pop Mart (09992) [1] - The most sold stocks were Tencent (00700), Hua Hong Semiconductor (01347), and Alibaba Group-W (09988) [1] Group 2: Detailed Stock Transactions - Xiaomi Group-W had a net inflow of 11.73 billion HKD, supported by a Goldman Sachs report predicting more AI developments in its ecosystem [4] - Semiconductor Manufacturing International Corporation received a net inflow of 4.66 billion HKD, while Hua Hong Semiconductor faced a net outflow of 2.08 billion HKD [4] - Pop Mart saw a net inflow of 4.32 billion HKD, with Citigroup highlighting the untapped value of its core IP Labubu [5] Group 3: Banking Sector Insights - Agricultural Bank (01288) experienced a net inflow of 2.91 billion HKD, while China Construction Bank (00939) faced a net outflow of 31.55 million HKD [5] - Analysts believe that the negative impact of asset risks on banks' financial indicators is diminishing, suggesting potential for valuation increases in the banking sector [5] Group 4: Technology Sector Trends - Meituan-W (03690) had a net inflow of 1.22 billion HKD, while Alibaba-W and Tencent faced net outflows of 1.03 billion HKD and 7.62 billion HKD, respectively [6] - The technology sector is experiencing a divergence, with expectations of a significant increase in the probability of a Federal Reserve rate cut in December [6]