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购买家电,如何避免“消费陷阱”
Ren Min Ri Bao· 2025-12-22 07:47
今年以来,在以旧换新、购买补贴等优惠政策下,居民家电消费持续增长。与此同时,不少消费者反映 自己在购买家电或售后服务中遇到问题,呼吁对家电消费领域加强监管。 新买的烘干机第一次使用就出现异常,维修鉴定需更换电机;新电视没用多久,就出现花屏;洗衣机故 障频发,多次维修仍不能使用……近一段时间以来,在人民网"人民投诉"上,对于家电消费领域的投诉 中,性能故障、安全隐患及"三无"产品等反映产品质量问题的投诉占比最高,约占40%。 四川成都市的杨先生在网上购买了一款冰箱,他以为买的是"美菱"牌,到货后才发现是"美凌"。更让他 不满的是,冰箱到货时是倒置的,外观多处刮痕,且冷冻不恒温。他向商家反映,"对方要我们垫付运 费寄回去,后来又说要半价卖给我们。"与商家、电商平台多次协商后,商家才同意退款退货。 山东青岛市的李先生投诉,今年1月,在电商平台购买了某知名品牌的除醛空调。安装使用半年后,他 无意间发现这台空调内机与外机条形码不一致,"内机条形码的型号比除醛型号便宜两三千元。"他向电 商平台投诉,对方却拒不承认。 此外,智能家电不智能,"智能马桶漏水,有时马桶盖还打不开""智能门锁摄像头模糊,还时常无法开 门"……也让 ...
故障频发、维修乱象……购买家电,如何避免“消费陷阱”
Xin Lang Cai Jing· 2025-12-22 00:50
四川成都市的杨先生在网上购买了一款冰箱,他以为买的是"美菱"牌,到货后才发现是"美凌"。更让他 不满的是,冰箱到货时是倒置的,外观多处刮痕,且冷冻不恒温。他向商家反映,"对方要我们垫付运 费寄回去,后来又说要半价卖给我们。"与商家、电商平台多次协商后,商家才同意退款退货。 山东青岛市的李先生投诉,今年1月,在电商平台购买了某知名品牌的除醛空调。安装使用半年后,他 无意间发现这台空调内机与外机条形码不一致,"内机条形码的型号比除醛型号便宜两三千元。"他向电 商平台投诉,对方却拒不承认。 来源:人民日报 原标题:购买家电,如何避免 " 消费陷阱 " (百姓关注) 今年以来,在以旧换新、购买补贴等优惠政策下,居民家电消费持续增长。与此同时,不少消费者反映 自己在购买家电或售后服务中遇到问题,呼吁对家电消费领域加强监管。 新买的烘干机第一次使用就出现异常,维修鉴定需更换电机;新电视没用多久,就出现花屏;洗衣机故 障频发,多次维修仍不能使用……近一段时间以来,在人民网"人民投诉"上,对于家电消费领域的投诉 中,性能故障、安全隐患及"三无"产品等反映产品质量问题的投诉占比最高,约占40%。 首先,提升家电产品质量,是提升 ...
购买家电,如何避免“消费陷阱”(百姓关注)
Ren Min Ri Bao· 2025-12-21 22:41
今年以来,在以旧换新、购买补贴等优惠政策下,居民家电消费持续增长。与此同时,不少消费者反映 自己在购买家电或售后服务中遇到问题,呼吁对家电消费领域加强监管。 新买的烘干机第一次使用就出现异常,维修鉴定需更换电机;新电视没用多久,就出现花屏;洗衣机故 障频发,多次维修仍不能使用……近一段时间以来,在人民网"人民投诉"上,对于家电消费领域的投诉 中,性能故障、安全隐患及"三无"产品等反映产品质量问题的投诉占比最高,约占40%。 四川成都市的杨先生在网上购买了一款冰箱,他以为买的是"美菱"牌,到货后才发现是"美凌"。更让他 不满的是,冰箱到货时是倒置的,外观多处刮痕,且冷冻不恒温。他向商家反映,"对方要我们垫付运 费寄回去,后来又说要半价卖给我们。"与商家、电商平台多次协商后,商家才同意退款退货。 山东青岛市的李先生投诉,今年1月,在电商平台购买了某知名品牌的除醛空调。安装使用半年后,他 无意间发现这台空调内机与外机条形码不一致,"内机条形码的型号比除醛型号便宜两三千元。"他向电 商平台投诉,对方却拒不承认。 此外,智能家电不智能,"智能马桶漏水,有时马桶盖还打不开""智能门锁摄像头模糊,还时常无法开 门"……也让 ...
江苏““双12”消费礼包已到账 线上线下联动热推“苏品苏货”
Yang Zi Wan Bao Wang· 2025-12-15 08:55
Core Insights - The "Double 12" shopping festival in Jiangsu has seen 13 cities launch online and offline promotional activities, integrating various consumer experiences under the "Su New Consumption" brand [1][2] - Local enterprises and major e-commerce platforms are offering significant discounts and promotions, including government subsidies and special coupon packages, to stimulate consumer spending [1][3] - The event has successfully showcased local products, enhancing the visibility of Jiangsu's quality goods through various themed markets and promotional activities [2][4] Group 1 - Jiangsu's "Double 12" shopping festival features a variety of promotional activities, including themed markets and experience events, aimed at boosting local consumption [1][2] - Local companies like Suning and JD.com are actively participating by offering substantial discounts and special offers, such as a coupon package worth 1,080 yuan for users [1][3] - The festival has become a platform for local suppliers to connect with major retail chains and e-commerce platforms, facilitating the sale of local products [2][4] Group 2 - The "Su New Consumption" initiative has led to over 5,000 promotional activities across Jiangsu, with each city developing its unique consumer brand [4] - The event has highlighted the importance of integrating online and offline sales channels, with a focus on enhancing consumer experiences through diverse shopping environments [4] - Jiangsu's efforts to promote local products have resulted in a significant increase in consumer engagement, with various activities designed to attract shoppers and stimulate spending [3][4]
营销体系提质增效!华帝关键人事变动深耕高端厨电价值战
Xin Lang Cai Jing· 2025-12-05 06:52
Core Insights - Vatti has appointed Han Wei as the Vice President to oversee marketing, indicating a strategic restructuring aimed at enhancing the marketing system [1][4] - The adjustment reflects Vatti's commitment to a "channel integration" strategy to deepen user value and compete effectively in the evolving kitchen appliance market [5][7] Market Trends - The kitchen appliance market is experiencing a "value war" driven by high-end products, rapidly penetrating into county-level markets [5][7] - Data from Suning shows a 135% surge in county-level home appliance orders from October 1 to 6, with sales of dishwashers, water purifiers, and dryers increasing by over 80% year-on-year [5][7] - Sales of embedded kitchen appliances in regions like the Yangtze River Delta and Pearl River Delta have risen by over 120% [5][7] Consumer Behavior - County consumers are shifting their focus from price to product design, smart features, health functions, and brand value, posing challenges for companies in channel coordination and experience delivery [5][7] - Traditional kitchen appliance sales face issues such as online-offline disconnects, leading to consumer experience gaps, particularly in the high-end market [7] Strategic Initiatives - The appointment of Han Wei aims to address these core pain points by integrating online and offline channels to ensure seamless delivery of high-end value at every consumer touchpoint [7] - This move is part of Vatti's broader strategy to achieve a revenue target of over 10 billion, focusing on enhancing profitability, capturing market share, and improving operational efficiency [7] - The "channel integration" and "sales and brand unity" strategy ultimately benefits consumers by simplifying decision-making processes and enhancing trust [7]
内需“双引擎”扩容提质 增长新动能释放新潜力
Zheng Quan Shi Bao· 2025-12-04 17:54
Core Viewpoint - The article emphasizes the importance of domestic demand as a dual engine of consumption and investment in driving China's economic growth, particularly in the context of the 14th Five-Year Plan and the uncertain external environment [1][6]. Group 1: Consumption Trends - Service consumption is expanding and improving, with retail sales of consumer goods increasing by 4.3% year-on-year and service retail sales growing by 5.3% in the first ten months of the year [2]. - The "old-for-new" consumption policy has significantly boosted sales, generating over 2.5 trillion yuan in sales and benefiting more than 360 million people [2]. - The proportion of per capita service consumption expenditure is projected to reach 46.1% in 2024, with a further increase to 46.8% in the first three quarters of this year, indicating a shift towards service consumption as a key growth driver [2]. Group 2: Investment Structure - Fixed asset investment, excluding real estate, grew by 1.7% year-on-year in the first ten months, with manufacturing investment increasing by 2.7% [4]. - High-tech industries, particularly in information services and aerospace, are experiencing rapid investment growth, while overall investment growth is slowing [4]. - The impact of fiscal policies, such as special bonds and long-term loans, is expected to support investment growth, although the immediate effects may not be realized until early next year [5][8]. Group 3: Policy Support - The People's Bank of China has established a 500 billion yuan service consumption and pension refinancing facility, indicating a shift in macro policy focus towards service consumption [3]. - The government is implementing various policies to enhance service consumption, including subsidies and support for sectors like elderly care and cultural tourism [3]. - The upcoming 15th Five-Year Plan aims to significantly increase the role of domestic demand in economic growth, with a focus on improving consumption rates [6][7].
“机器人和人工智能已在重塑中国经济,而美国寸步难行”
Guan Cha Zhe Wang· 2025-11-25 16:04
Core Insights - China's ambition in AI is focused on practical applications, such as improving manufacturing processes, contrasting with the more theoretical aspirations seen in the U.S. [1] - The Chinese government is actively promoting AI integration into various sectors to enhance productivity and maintain competitive advantages in the global market [3][4] Industry Transformation - AI is driving a significant transformation in China's manufacturing and export sectors, with factories utilizing AI for decision-making and operational efficiency [1] - The implementation of AI has led to substantial reductions in production times, such as a clothing company reducing sample-making time by over 70% [1] - The emergence of "dark factories" in China, which operate with minimal human intervention, exemplifies the shift towards fully automated production environments [1] Robotics and Automation - China installed 295,000 industrial robots last year, nearly nine times the number in the U.S., and is projected to have over 2 million industrial robots by 2024 [3] - Companies like Baowu Steel are embracing smart technologies, with Baosteel achieving significant operational efficiency through AI-driven processes [4] Case Studies - Midea Group's factories utilize AI to optimize production, with robots and AI systems managing operations autonomously, resulting in a nearly 40% increase in employee income from 2015 to 2024 [7] - Bosideng, a clothing brand, has successfully reduced its sample production cycle from 100 days to 27 days using AI, while also cutting development costs by 60% [7] AI Development Amid Sanctions - Despite U.S. sanctions, Chinese companies are making strides in AI, with Huawei playing a crucial role in AI industrialization by deploying its models in factories [8] - AI applications in industries such as cement production have shown significant improvements in efficiency and cost savings, with predictions of substantial annual savings if trends continue [8] Port Automation - The automation of ports, such as Tianjin Port, is critical for maintaining China's manufacturing dominance, with advanced AI systems significantly reducing planning times and increasing operational efficiency [10] - In contrast, U.S. ports face challenges in automation due to labor union restrictions, highlighting a competitive disadvantage for American ports [10]
美媒:机器人和人工智能已在重塑中国经济,而美国寸步难行
Guan Cha Zhe Wang· 2025-11-25 15:59
Core Insights - China's ambition in AI is focused on practical applications, such as improving manufacturing processes, contrasting with the more theoretical aspirations seen in the U.S. [1] - The Chinese government is actively promoting AI integration into various sectors to enhance productivity and maintain competitive advantages in the global market [3][4] Industry Transformation - AI is driving a significant transformation in China's manufacturing and export sectors, with factories utilizing AI for decision-making and operational efficiency [1] - The implementation of AI has led to substantial reductions in production times, such as a clothing company reducing sample-making time by over 70% [1] - The concept of "black factories" is emerging, where operations can run autonomously with minimal human intervention [1] Robotics and Automation - China installed 295,000 industrial robots last year, nearly nine times more than the U.S., and is projected to have over 2 million industrial robots by 2024 [3] - Major companies like Baowu Steel are adopting AI-driven strategies to enhance operational efficiency, with Baosteel achieving significant reductions in operator intervention times [4] Scale and Competitive Advantage - China's scale in AI ambition is highlighted by companies like Midea, which has integrated AI into its manufacturing processes, enhancing productivity and efficiency [5][6] - Midea's use of AI has resulted in a nearly 40% increase in employee income from 2015 to 2024, showcasing the economic benefits of AI integration [6] AI in Various Sectors - Companies like Bosideng are leveraging AI to accelerate product development, significantly reducing production cycles and costs [6] - Huawei is playing a crucial role in AI industrialization, collaborating with companies to enhance production processes and reduce energy consumption [7] Port Automation - The automation of ports, such as Tianjin Port, is critical for solidifying China's manufacturing dominance, with a high degree of automation achieved compared to U.S. ports [10] - Tianjin Port's collaboration with Huawei has led to significant improvements in operational efficiency, reducing planning times from 24 hours to 10 minutes [10]
“小天鹅”变“小天鸥”!知名家电品牌紧急打假
2 1 Shi Ji Jing Ji Bao Dao· 2025-11-25 04:39
Core Points - A brand counterfeiting incident involving the "Little Swan" washing machine has emerged, with the brand confirming that "Little Ouz" is a malicious imitation by illegal merchants [1] - The incident has sparked widespread public discussion about brand confusion, leading to the brand's official response and legal actions against the counterfeiters [1] Company Overview - The "Little Swan" brand has over 60 years of history, dating back to 1958, and was the first to manufacture fully automatic washing machines in China in 1978 [3] - The company faced significant challenges in 2008, reporting revenue of 4.293 billion yuan and a net profit of only 40 million yuan, a year-on-year decline of 87.99% [3] - In 2008, Midea Group acquired a 24.01% stake in Little Swan for 1.68 billion yuan, facilitating its transition from a state-owned enterprise to a private company [3] Business Recovery - Following Midea's acquisition, Little Swan's net profit surged over 400% in 2009, reaching 222 million yuan, and revenue returned to a growth trajectory [4] - In 2010, Midea integrated its subsidiary Rongshida with Little Swan, consolidating most of its washing machine manufacturing under the Little Swan brand while maintaining a dual-brand strategy [4] - Currently, Little Swan's product range includes washing and drying sets, washing machines, dryers, air conditioners, and refrigerators [4]
西安:“暖经济”点燃冬日消费新热潮
Sou Hu Cai Jing· 2025-11-18 17:38
Core Viewpoint - The "warm economy" in Xi'an is thriving as temperatures drop, influencing various sectors from food to home appliances and experiential consumption [1][5][10] Group 1: Food and Beverage Sector - Traditional hot foods and new-style hot drinks are gaining popularity, with significant increases in customer traffic at local eateries [3][5] - Data from Meituan shows that the search volume for "hot pot" and "shabu-shabu" in Xi'an has surged by 438.6% and 322.4% respectively compared to the same period last year [5] - Sales of hot pot-related dishes have increased by 360.99%, while shabu-shabu dishes have seen a rise of 423.82% year-on-year [5] Group 2: Home Appliances - Energy-efficient heating appliances, such as electric heaters and smart electric blankets, are becoming popular, supported by government subsidies [7][9] - The sales of home warming products, including plush bedding and hand warmers, have seen a notable increase in recent weeks [7] Group 3: Experiential Consumption - The demand for wellness experiences, such as hot spring hotels, has risen, with a 32% increase in searches for these accommodations in Xi'an [10] - The trend indicates a shift from basic heating needs to emotional and experiential satisfaction, reflecting a broader consumer preference for comfort and social experiences [10][12] - The growth in experiential consumption is expected to be sustained as consumers continue to seek emotional comfort and spiritual fulfillment [12] Group 4: Policy Support - The Xi'an Municipal Bureau of Commerce has implemented a subsidy program for green appliances, enhancing consumer enthusiasm for energy-efficient products [9] - This policy allows consumers to receive discounts of up to 15% or a maximum of 2000 yuan on eligible purchases, stimulating the market for energy-saving home appliances [9]