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海尔空调全球3万+服务师技能比武落地服务标准化
Sou Hu Wang· 2025-12-03 06:08
11月28日,海尔空调第二届"海巧精工杯"全球服务技能大赛在合肥举行,吸引了来自14个国家和地区的 三万余名服务师参与。这场赛事不仅是技能的较量,更是海尔将数字化服务战略推向全球一线的重要实 践。 服务的比拼,往往藏在那些看不见的细节里。从故障的迅速排查,到管线的整洁布置,再到接口的牢固 处理,每一个环节都直接影响着用户的使用感受。海尔正是希望通过这样贴近实战的演练,让每一次上 门服务都能成为一次可靠而温暖的交付。 如今,数字化工具已深度融入服务全流程。服务师能够提前诊断问题、精准调配物料,用户也能实时查 看服务进度,这种"全程可视"的体验,让安心服务触手可及。 支撑这一切的,是海尔空调构建的"智慧服务大脑"。这一覆盖设计、安装与运维的全流程数字化平台, 不仅能即时响应需求,更能结合天气与地域数据主动规划,从容应对服务高峰。在中央空调等复杂安装 中,海尔严格执行"七星服务"标准,通过七个环节的精细管控,确保一次到位。2024年,海尔空调服务 满意度达99.99%,预约准时率达93.76%,"一次就好"正逐渐成为用户服务的日常。 从中国到世界,海尔空调持续推动着服务标准的进化,致力于让更多用户享受到贴心、专业的 ...
海尔智家大脑与智家APP荣膺2025世界物联网大奖
Jin Tou Wang· 2025-12-03 04:34
Core Insights - The Internet of Things (IoT) technology is continuously evolving, driving the deep penetration of smart home solutions into everyday life [1] - Haier's "Smart Home Brain" and "Smart Home APP" received awards at the 2025 World IoT Awards, highlighting the company's technological strength in smart home solutions [1][3] Group 1: Smart Home Brain - The Smart Home Brain serves as the "intelligent hub" of the household, integrating AI perception, voice, vision, and cognitive capabilities to understand user needs proactively [3] - It can automatically identify the type and quantity of food, such as egg tarts, and match the optimal baking temperature and time without manual adjustments [3] - Users can control multiple devices with simple voice commands, enhancing convenience and eliminating the hassle of managing various devices [3] Group 2: Smart Home APP - The Smart Home APP addresses the common pain points of finding and operating smart devices, featuring a newly launched 3D home view function that presents the home environment and device status visually [3] - Users can easily adjust settings, such as the water heater temperature, by directly clicking on the corresponding icon in the 3D view, simplifying the control process [3] - The APP has over 13 million monthly active users, indicating widespread adoption and engagement [3] Group 3: Future Outlook - The capabilities of the Smart Home Brain are widely applied in households, allowing homes to respond intelligently to environmental changes, such as closing windows when it rains [3] - Haier aims to continue focusing on user needs, ensuring that technological advancements translate into tangible benefits for everyday life [3]
海尔智慧家庭落地63 大智慧场景方案
Jin Tou Wang· 2025-12-03 04:34
Core Insights - Haier Smart Home has made significant progress in building the "Good House" ecosystem amid rapid advancements in AI technology and increasing housing demands [1][2] - The establishment of the "Smart Home Innovation Laboratory" in collaboration with over ten authoritative institutions and leading enterprises marks a key step in innovation [1] - The exhibition showcased 63 implemented "Good House" smart scene solutions, demonstrating the practical outcomes of Haier's strategic initiatives [1] Group 1: Technological Advancements - The smart solutions presented are not merely a collection of devices but are integrated systems that exhibit cognitive and sensory capabilities [1] - Haier's Uhome model enables natural language interaction and proactive service capabilities for home appliances, enhancing user experience [1] - The Haier Smart Home app allows for comprehensive control of the entire home, with innovative 3D family view features for easier device management [1] Group 2: Ecosystem Expansion - Haier Smart Home's platform has integrated over 55 brands and 167 categories of devices, extending its reach across various sectors including home, automotive, and community [2] - The "Human-Car-Home" exhibition area demonstrates seamless integration of smart experiences, such as triggering home modes upon vehicle entry into the community [2] - Future plans include deepening the integration of AI technology with living scenarios to transition the "Good House" concept into more ordinary households [2]
2025年1-9月中国家用电冰箱(家用冷冻冷藏箱)产量为8035.2万台 累计增长1.5%
Chan Ye Xin Xi Wang· 2025-12-03 03:37
上市企业:美的集团(000333),海尔智家(600690),格力电器(000651),海信家电(000921),惠而浦 (600983),创维数字(000810),TCL科技(000100),深康佳A(000016),长虹美菱(000521) 相关报告:智研咨询发布的《2025-2031年中国智能冰箱行业市场全景调研及发展趋向研判报告》 根据国家统计局数据显示:2025年9月中国家用电冰箱(家用冷冻冷藏箱)产量为1013万台,同比下降 2%;2025年1-9月中国家用电冰箱(家用冷冻冷藏箱)累计产量为8035.2万台,累计增长1.5%。 知前沿,问智研。智研咨询是中国一流产业咨询机构,十数年持续深耕产业研究领域,提供深度产业研 究报告、商业计划书、可行性研究报告及定制服务等一站式产业咨询服务。专业的角度、品质化的服 务、敏锐的市场洞察力,专注于提供完善的产业解决方案,为您的投资决策赋能。 数据来源:国家统计局,智研咨询整理 2020-2025年1-9月中国家用电冰箱(家用冷冻冷藏箱)产量统计图 ...
世界物联网500强排行榜发布:华为登顶
Xin Lang Cai Jing· 2025-12-02 11:59
Core Insights - The 2025 World IoT 500 Summit was held in Beijing, revealing that China has the highest number of companies on the list, followed by the United States. Huawei retains the top position, with Microsoft, China Aerospace Science and Technology Corporation, China Aerospace Science and Industry Corporation, Schneider Electric, Bosch, China Telecom, Haier, China Mobile, and Roscosmos rounding out the top ten. Notably, companies like Origin Quantum, Starlink IoT, and DeepSeek made their debut on the list [1][3][10]. Summary by Category Overall Rankings - The 2025 World IoT 500 list includes Huawei at the top, followed by Microsoft, China Aerospace Science and Technology Corporation, China Aerospace Science and Industry Corporation, Schneider Electric, Bosch, China Telecom, Haier, China Mobile, and Roscosmos [3][5][11]. Digital Economy - The global digital economy surpassed $40 trillion this year, with an increase of nearly 8%. The GDP of the top 500 companies amounts to $25 trillion, making them a significant driver of global digital economic growth, with IoT-supported digital economy accounting for over half [2][11]. New Entrants - High-tech and AI companies such as Origin Quantum, Starlink IoT, and DeepSeek have entered the rankings for the first time, indicating a growing recognition of advanced technology firms in the IoT space [1][12].
海尔智家荣膺全国企业文化优秀成果最高奖
Xin Lang Cai Jing· 2025-12-02 10:52
转自:推广 12月2日,由中国企业联合会、中国企业家协会主办的第十六届全国企业文化年会在青岛举行。大会现场发布了全国企业文化优秀成果,共包含13项特等成 果、145 项一等成果、271 项二等成果。海尔智家《以"人的价值第一"为核心的卓越企业文化建设》成功荣膺"特等成果"最高荣誉。 海尔智家企业文化部部长、公关部总经理孙明法(左三)上台领奖 据悉,该奖项是在企业自愿申报及各地方企联、行业协会、有关企业集团推荐的基础上,经过了初审、复审和终审等严格程序评定出来的。以特等成果为代 表的13项企业文化成果,充分彰显了各自的企业文化建设特色及内涵。 海尔智家企业文化部部长、公关部总经理孙明法介绍,在海尔智家,企业文化不是抽象的概念,也不是贴在墙上的理念口号,而是可落地、可感知、可增值 的核心力量。具体体现在三个维度: 第一,企业文化是战略。我们始终把企业文化放在战略高度去建设布局。这是因为企业文化一方面可以"自上而下"地战略传达;另一方面又能"自下而上"地 反馈战略落地情况。企业文化就是要让每一位员工在全球舞台上都能找到与企业同频共振的动力。 第二,企业文化是业务。在海尔智家的实践中,企业文化也是业务。因为企业文化也 ...
家用电器行业今日净流出资金12.93亿元,三花智控等5股净流出资金超3000万元
沪指12月2日下跌0.42%,申万所属行业中,今日上涨的有7个,涨幅居前的行业为石油石化、轻工制 造,涨幅分别为0.71%、0.55%。家用电器行业位居今日涨幅榜第三。跌幅居前的行业为传媒、有色金 属,跌幅分别为1.75%、1.36%。 资金面上看,两市主力资金全天净流出464.99亿元,今日有7个行业主力资金净流入,轻工制造行业主 力资金净流入规模居首,该行业今日上涨0.55%,全天净流入资金6.79亿元,其次是农林牧渔行业,日 跌幅为0.34%,净流入资金为5.85亿元。 主力资金净流出的行业有24个,电子行业主力资金净流出规模居首,全天净流出资金80.48亿元,其次 是电力设备行业,净流出资金为59.57亿元,净流出资金较多的还有通信、计算机、有色金属等行业。 家用电器行业今日上涨0.43%,全天主力资金净流出12.93亿元,该行业所属的个股共94只,今日上涨的 有42只;下跌的有50只。以资金流向数据进行统计,该行业资金净流入的个股有38只,其中,净流入资 金超千万元的有9只,净流入资金居首的是美的集团,今日净流入资金1.20亿元,紧随其后的是海尔智 家、日出东方,净流入资金分别为4374.01万元、 ...
白色家电板块12月2日涨1.29%,美的集团领涨,主力资金净流入1.79亿元
Group 1 - The white goods sector increased by 1.29% on December 2, with Midea Group leading the gains [1] - The Shanghai Composite Index closed at 3897.71, down 0.42%, while the Shenzhen Component Index closed at 13056.7, down 0.68% [1] - Midea Group's stock price rose by 1.95% to 81.56, with a trading volume of 378,000 shares and a transaction value of 3.072 billion [1] Group 2 - The net inflow of main funds in the white goods sector was 179 million, while retail funds saw a net inflow of 155 million, and speculative funds experienced a net outflow of 334 million [1] - Midea Group had a main fund net inflow of 2.40 billion, but a speculative fund net outflow of 2.721 billion [2] - Gree Electric experienced a main fund net outflow of 523.91 million, while retail funds had a net inflow of 891.30 million [2]
海尔智家等在杭州成立科技公司
人民财讯12月2日电,企查查APP显示,近日,浙江海煦科技有限公司成立,法定代表人为茅新波,注 册资本为1000万元,经营范围包含:家用电器制造;家用电器销售;家用电器安装服务;环境保护专用 设备制造等。企查查股权穿透显示,该公司由浙江尤煦科技有限公司、海尔智家(600690)控股子公司 青岛海尔空调器有限总公司共同持股。 ...
海尔智家涨1.06%,成交额10.05亿元,近3日主力净流入3298.71万
Xin Lang Cai Jing· 2025-12-02 07:11
Core Viewpoint - Haier Smart Home has shown a positive market performance with a 1.06% increase in stock price, reaching a market capitalization of 260.4 billion yuan [1] Company Overview - Haier Group, founded in 1984, has expanded from producing refrigerators to a wide range of sectors including home appliances, IT, logistics, finance, real estate, and biopharmaceuticals, becoming a global leader in providing solutions for a better life [2] - The company holds a 10.2% share of the global retail volume in 2014, maintaining its position as the world's largest home appliance brand for six consecutive years [2] Shareholder Structure - Among the top ten circulating shareholders, Central Huijin Asset Management and China Securities Finance Corporation are included [3] Technology and Product Focus - The company utilizes Strauss's MAZE technology, leading in the water purifier market [4] - Haier Wireless, a subsidiary of Haier Group, focuses on wireless charging and has participated in setting national industry standards for electromagnetic compatibility and radiation, also investing in Intel's wireless charging technology team [4] - The main business involves the research, production, and sales of home appliances, including refrigerators, kitchen appliances, air conditioners, washing machines, and smart home solutions [4] Financial Performance - For the period from January to September 2025, Haier Smart Home achieved a revenue of 234.05 billion yuan, a year-on-year increase of 15.31%, and a net profit attributable to shareholders of 17.37 billion yuan, up 14.64% year-on-year [8] Dividend Distribution - Since its A-share listing, Haier Smart Home has distributed a total of 48.66 billion yuan in dividends, with 24.27 billion yuan distributed over the past three years [9] Shareholder Changes - As of September 30, 2025, the number of shareholders decreased by 8.15% to 190,600, with an average of 0 circulating shares per person [8] - Hong Kong Central Clearing Limited is the fifth-largest circulating shareholder with 361 million shares, a decrease of 89.04 million shares from the previous period [9]