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消费维权去哪里?多渠道精准投诉
Xin Lang Cai Jing· 2025-11-20 07:49
Core Viewpoint - Consumers can effectively protect their rights through various complaint channels when facing issues such as product quality defects, false advertising, or poor after-sales service. General Complaint Channels: Comprehensive Tools for Consumer Rights Protection - 12315 platform is a national authority complaint system that covers all consumer scenarios, allowing complaints via phone, website, mobile app, and WeChat/Alipay mini-programs. Consumers must provide detailed information and evidence, with a typical feedback period of 7 working days and resolution within 60 days, impacting the credit rating of businesses [1]. - Black Cat Complaint platform offers a closed-loop mechanism for complaints, where users can register, submit complaints, and upload evidence. It features a red-black list to publicly display complaint volumes and resolution rates, helping consumers avoid problematic businesses [2][3]. - Consumer Associations serve as professional third-party mediation institutions, where consumers can submit complaints and evidence. They facilitate agreements between parties, and if unsuccessful, consumers can use mediation agreements as legal enforcement documents [4]. Industry-Specific Complaint Channels: Targeting Problematic Enterprises - E-commerce platforms like Taobao/Tmall, JD, and Pinduoduo provide internal complaint mechanisms for direct communication with official channels, allowing consumers to seek refunds or compensation for issues like price fraud or false advertising [5][6][7]. - The financial industry has a dedicated complaint hotline (12378) for issues related to banks and insurance companies, ensuring investigations and penalties for violations [8]. - The transportation sector has a complaint hotline (12328) for issues like poor service or refusal of service, with quick responses from transportation management [9]. High-Level Direct and Legal Avenues: Ultimate Solutions for Prolonged Issues - The State Council client mini-program allows consumers to escalate complaints for priority handling, which can lead to direct responses from high-level officials [10]. - Legal action is a low-cost, efficient way to protect rights, with the ability to file cases online for amounts exceeding 2000 yuan, often leading to settlements [11][12]. Tips for Successful Complaints: Key Strategies for Effective Rights Protection - Maintaining complete evidence, including order screenshots and communication records, is crucial for building a strong case [12]. - Clearly stating reasonable demands, such as refunds or exchanges, helps avoid emotional disputes [13]. - Utilizing multiple complaint channels simultaneously can increase pressure on businesses to resolve issues [14]. - Consumers should be cautious of fraudulent agencies that request upfront fees or risk agreements [15].
富临运业(002357.SZ):暂未参与研发无人驾驶
Ge Long Hui· 2025-11-20 07:10
格隆汇11月20日丨富临运业(002357.SZ)在投资者互动平台表示,兆益科技的产品和软件目前暂未应用 于无人驾驶领域。公司目前暂未参与研发无人驾驶。 ...
银行板块单边上扬,关注红利低波动ETF(563020)、红利价值ETF(563700)等产品配置价值
Mei Ri Jing Ji Xin Wen· 2025-11-20 05:52
Core Insights - The Hang Seng High Dividend Low Volatility ETF tracks the Hang Seng Stock Connect High Dividend Low Volatility Index, which consists of 50 stocks with good liquidity, continuous dividends, and moderate dividend payout ratios [3] - The index reflects the overall performance of Hong Kong Stock Connect listed companies with high dividend levels and low volatility, with over 65% of its composition from the financial, industrial, and energy sectors [3] Summary by Category Index Composition - The index is composed of 50 high dividend yield stocks with prominent value characteristics, reflecting the overall performance of stocks with high dividend levels [5] - The banking, coal, and transportation sectors collectively account for over 75% of the index [5] Performance Metrics - As of the latest trading session, the index experienced a change of 0.2% with a rolling price-to-earnings ratio of 7.8 times, indicating a valuation percentile of 89.8% and a dividend yield of 5.8% since its inception in 2017 [3] - The index also showed a change of 0.9% with a rolling price-to-earnings ratio of 8.1 times, reflecting a valuation percentile of 76.6% and a dividend yield of 4.0% since its inception in 2014 [5]
中非共绘互利共赢新图景
Jing Ji Ri Bao· 2025-11-20 02:01
Group 1: Economic Partnership and Trade Agreements - China is actively signing economic partnership agreements to implement 100% zero-tariff measures on products for 53 African countries, with the Republic of Congo being the first beneficiary [1] - China has maintained its position as Africa's largest trading partner for 16 consecutive years, with trade volume expected to reach 2.1 trillion yuan in 2024, setting a new historical record [1] Group 2: Agricultural Trade Growth - The bilateral trade structure between China and Africa is diversifying, with African agricultural products becoming a significant highlight, as imports of agricultural products from Africa to China are projected to exceed 70 billion yuan in 2024 [2] - In the first five months of this year, China imported 15.83 billion yuan worth of agricultural products from Africa, with notable increases in coffee (145.7%), cocoa beans (88.6%), and frozen strawberries (82%) [2] Group 3: Investment and Infrastructure Development - In 2024, China's direct investment in Africa is expected to reach 3.37 billion USD, primarily concentrated in construction, mining, and manufacturing sectors [6] - Chinese enterprises have participated in the construction and renovation of over 10,000 kilometers of railways and nearly 100,000 kilometers of roads across Africa, significantly enhancing regional connectivity [9][10] Group 4: Clean Energy Initiatives - China plays a crucial role in Africa's energy transition, focusing on solar power projects that leverage Africa's abundant solar resources [7] - A solar energy storage project in Côte d'Ivoire, with an investment exceeding 50 million euros, aims to provide stable electricity to 30,000 households and reduce the electricity abandonment rate from 35% to below 5% [8] Group 5: Agricultural Cooperation and Food Security - Chinese agricultural technology has been instrumental in promoting rice cultivation in Guinea-Bissau, increasing the rice planting area from 60,000 hectares to 100,000 hectares [12] - The introduction of hybrid rice varieties has led to significant yield improvements, with some varieties achieving over 10 tons per hectare [12]
国泰海通|金工:大额买入与资金流向跟踪(20251110-20251114)
国泰海通证券研究· 2025-11-19 12:48
Group 1 - The report aims to track large purchases and net active purchases through transaction detail data, building relevant indicators [1] - The top five industries for large purchases in the last five trading days are: Banking, Real Estate, Steel, Comprehensive, and Textile & Apparel [2] - The top five industries for net active purchases in the last five trading days are: Banking, Transportation, Pharmaceuticals, Real Estate, and Oil & Petrochemicals [2] Group 2 - The top five ETFs for large purchases in the last five trading days are: Guotai CSI A500 ETF, Guotai SSE 10-Year Treasury ETF, Harvest S&P Oil & Gas Exploration and Production Selected Industry ETF, Southern Growth Enterprise Board AI ETF, and Hai Futong SSE Urban Investment Bond ETF [2] - The top five ETFs for net active purchases in the last five trading days are: Guotai SSE 10-Year Treasury ETF, E Fund CSI 300 Non-Bank ETF, Yinhua SSE Sci-Tech Innovation Board 100 ETF, Huabao CSI Nonferrous Metals ETF, and Penghua CSI Liquor ETF [2]
大众交通:公司具体经营情况请参见定期报告
Zheng Quan Ri Bao Wang· 2025-11-19 12:13
Group 1 - The company, Dazhong Transportation (600611), responded to investor inquiries on November 19, indicating that specific operational details can be found in its periodic reports [1] - The company acknowledged the presence of various risks in the secondary market and advised investors to make cautious decisions and be aware of investment risks [1]
趁调整抢筹?连续第4周获净流入,港股通红利ETF(159220)场内收涨0.48%
Xin Lang Ji Jin· 2025-11-19 10:10
Core Viewpoint - The A-share market showed narrow fluctuations on November 19, while the Hang Seng Index slightly declined by 0.38%. High dividend stocks became the focus in both A and H markets, with the Hong Kong Dividend ETF (159220) rising by 0.48% despite market adjustments, indicating strong buying interest from investors [1][2]. Group 1: Market Performance - The Hong Kong Dividend ETF (159220) traded at a premium of 0.43% at closing, reflecting a robust demand for high dividend assets [1]. - Southbound funds have significantly increased their positions in Hong Kong stocks, with net inflows reaching nearly 86 billion HKD in November alone, and over 1.3 trillion HKD year-to-date [2][3]. Group 2: Index and Fund Characteristics - The S&P Hong Kong Stock Connect Low Volatility Dividend Index rose by 0.20%, with major contributors being the "three oil giants" (Sinopec, PetroChina, and CNOOC) and sectors like non-ferrous metals and transportation [3]. - The Hong Kong Dividend ETF (159220) tracks the S&P Hong Kong Stock Connect Low Volatility Dividend Index, which selects 50 stocks based on high dividend yield and low volatility, with a dividend yield of 5.54% as of October 2025 [5]. Group 3: Investment Insights - The index has shown strong performance metrics, with the highest annualized return among dividend style indices and a favorable risk-return profile, evidenced by a maximum drawdown recovery time of only 21 days [5]. - The index's structure includes limits on individual stock and industry weightings, enhancing risk diversification and making it attractive for investors focused on sustainable earnings and dividends [5].
11月19日中小基础(399623)指数跌0.43%,成份股瑞达期货(002961)领跌
Sou Hu Cai Jing· 2025-11-19 10:08
证券之星消息,11月19日,中小基础(399623)指数报收于8725.31点,跌0.43%,成交2098.26亿元,换 手率2.01%。当日该指数成份股中,上涨的有94家,朗姿股份以10.0%的涨幅领涨,下跌的有250家,瑞 达期货以9.99%的跌幅领跌。 中小基础(399623)指数十大成份股详情如下: | 证券代码 | 股票简称 | 权重 | 最新价 | 涨跌幅 | 总市值(亿元) | | 所属行业 | | --- | --- | --- | --- | --- | --- | --- | --- | | sz002475 | 立讯精密 | 4.62% | 56.75 | 0.25% | | 4132.59 | 电子 | | sz002594 | 比亚迪 | 4.00% | 95.17 | -1.37% | | 8676.84 | ● 汽车 | | sz002371 | 北方华创 | 2.42% | 419.29 | -0.97% | 4 V | 3037.24 | 电子 | | sz002714 | 牧原股份 | 1.96% | 48.45 | -0.31% | | 2646.71 | 农林牧渔 | ...
广西打造多层次国际综合交通运输枢纽体系显成效
Zhong Guo Xin Wen Wang· 2025-11-19 08:20
广西打造多层次国际综合交通运输枢纽体系显成效 中新网南宁11月19日电 (杨陈 黄敏 谭雪飞)记者19日从广西壮族自治区交通运输厅获悉,"打造多层次国 际枢纽"广西壮族自治区交通强国建设试点任务近日顺利通过中国交通运输部验收,并获得验收工作组 高度评价。 据悉,"打造多层次国际枢纽"是广西五项交通强国建设试点任务之一。经过近5年建设,广西通过该试 点任务,建立了北部湾国际门户港、南宁区域性国际综合交通枢纽"双核"牵引,其他枢纽联动及海港、 空港、陆港和口岸协同的多层次国际综合交通运输枢纽体系。 上述试点任务推动广西国际连通水平、通关效率显著提升,国际货运能力大幅增长。与2019年相比, 2024年北部湾港完成集装箱吞吐量增长1.4倍,南宁国际铁路港开行的中越跨境班列开行数量增长1.2 倍,南宁吴圩机场国际货邮吞吐量实现万吨到10万吨跨越。(完) 中新经纬版权所有,未经书面授权,任何单位及个人不得转载、摘编或以其它方式使用。 关注中新经纬微信公众号(微信搜索"中新经纬"或"jwview"),看更多精彩财经资讯。 来源:中国新闻网 编辑:熊思怡 广告等商务合作,请点击这里 本文为转载内容,授权事宜请联系原著作权人 ...
五大维度发力,打造 “心安企业” 滨州样板
Zhong Guo Fa Zhan Wang· 2025-11-19 06:54
Core Viewpoint - Shandong Binzhou is a major city for the development of the private economy, with private enterprises accounting for 98.99% of the total business entities, contributing over 90% of the business quantity, over 80% of tax revenue, and nearly 70% of fixed asset investment. The city has implemented the "Heart-Safe Enterprises" initiative to promote the growth of the private economy by establishing standards that cover various aspects of enterprise management [1]. Group 1: Party Building and Thought Leadership - The city emphasizes the integration of party building with industrial development, creating a mechanism for collaboration between departments, industry associations, and key enterprises to enhance the effectiveness of party-led initiatives [2]. - The county-level initiatives, such as the "Red Alliance" in Huimin County, have been recognized as exemplary cases of innovation in enterprise party building [2]. - The focus on key industries like aluminum, chemicals, and textiles aims to strengthen the political and business capabilities of private enterprise leaders [2]. Group 2: Compliance and Risk Management - Binzhou has established a comprehensive compliance service platform, being the first in the province to issue guidelines for enterprise compliance, which includes free legal health checks for 333 companies [3]. - The city has developed a "cloud compliance classroom" to provide training on internal audits and legal management, reaching over 50,000 participants [3]. - Legal services have been extended to over 140 enterprises through on-site assistance and targeted compliance training sessions [4]. Group 3: Cultural Empowerment - A systematic approach to enterprise culture has been initiated, with a focus on integrating party building and corporate culture to enhance organizational cohesion and creativity [5]. - Various activities, including training sessions and cultural exchange events, have been organized to promote cultural development among private enterprises [5]. - The city has launched a campaign to collect and promote exemplary cases of corporate culture, enhancing the visibility of successful cultural initiatives [6]. Group 4: Psychological Support and Well-being - The establishment of a national-level psychological health service center for private enterprise employees aims to provide comprehensive mental health services, including individual consultations and group therapy [7]. - A professional team of psychologists has conducted numerous activities to support mental well-being, benefiting over 80,000 individuals [7]. - A digital platform has been created to offer psychological assessments and support, reaching over 115,000 participants through various online activities [7]. Group 5: Safety and Risk Prevention - The city has prioritized safety training for high-risk sectors, conducting specialized lectures and group activities to address psychological health needs [8]. - Safety awareness campaigns have been launched, providing practical guidance on mental health and safety practices to enterprises [8]. - A comprehensive policy push has been implemented to ensure the adherence to safety regulations across critical industries, with over 115,000 policy documents disseminated to support enterprises in maintaining operational stability [8].