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“50升油箱加67.96升汽油”事件调查结果出炉,中国石油成都销售致歉
Xin Lang Cai Jing· 2025-08-28 11:57
Core Viewpoint - The incident involving a vehicle with a 50-liter fuel tank being charged for 67.96 liters of gasoline has been investigated, with the involved company, China Petroleum Chengdu Sales, issuing an apology for the situation [1][3]. Group 1: Incident Overview - On August 9, a consumer dispute arose when a vehicle owner refueled at the China Petroleum Gaoxin Tianshan gas station, leading to police involvement and the sealing of the involved fuel pump [1]. - The Chengdu High-tech Zone Market Supervision Administration received a complaint on August 11 and conducted an on-site inspection the following day, leading to preliminary compensation by the gas station on August 12 [1][3]. - The vehicle owner provided evidence on August 20, prompting further investigation by the market supervision bureau [1]. Group 2: Investigation Findings - The investigation revealed that the involved fuel pump's backend data erroneously added a previous transaction of 27.18 liters to the current transaction, resulting in a total charge of 67.96 liters instead of the actual 40.78 liters [3]. - Since the fuel pump's calibration on June 5, 2025, there have been 2,863 transactions, with only this particular transaction showing data transmission anomalies, attributed to hardware and software faults [3]. Group 3: Company Response - China Petroleum Chengdu Sales expressed sincere apologies for the negative consumer experience and acknowledged the oversight from the market supervision department [3]. - The company committed to addressing management and service issues by enhancing equipment management, improving service response mechanisms, and strengthening employee training to protect consumer rights [3].
50升油箱加67.96升汽油,中石油四川成都销售分公司致歉
2 1 Shi Ji Jing Ji Bao Dao· 2025-08-28 11:32
Core Points - The investigation revealed that a car owner was overcharged by 200 yuan due to a malfunction in the fuel dispenser, which resulted in duplicate billing [1][3][9] - The incident involved a fuel dispenser at the China National Petroleum Corporation (CNPC) gas station in Chengdu, where a 50-liter fuel tank was reported to have been filled with 67.96 liters of gasoline [1][5] Investigation Findings - The CNPC gas station immediately sealed the involved fuel dispenser for further investigation and conducted a comprehensive check on other dispensers [3][9] - The market supervision authority confirmed that the overcharging was due to a software and hardware malfunction in the fuel dispenser, with no evidence of operator misconduct [3][10] - The investigation included multiple checks on the fuel dispenser's key components, confirming that they were intact and within the required calibration period [10] - Tests conducted on the vehicle confirmed that its fuel tank capacity was consistent with the manufacturer's specifications, ruling out the possibility of an oversized tank [10] Next Steps - The market supervision authority will oversee CNPC's comprehensive rectification efforts, including public apologies to consumers and improvements in service quality [11] - The authority aims to enhance supervision and management, improve complaint mechanisms, and ensure consumer rights are protected [11]
直击中国石油2025年中期业绩说明会:积极应对原油市场波动 加速向综合能源公司转型发展
Zheng Quan Ri Bao Wang· 2025-08-28 10:45
Core Viewpoint - China National Petroleum Corporation (CNPC) reported strong half-year performance despite a 15.1% decline in international oil prices, achieving record revenue and profit levels [1][2]. Financial Performance - CNPC achieved operating revenue of 1.45 trillion yuan and net profit of 84.01 billion yuan, with free cash flow increasing by 11.5% year-on-year to 112.28 billion yuan [1][2]. - The company maintained stable production indicators, with oil and gas equivalent production increasing by 2% year-on-year, and domestic oil and gas production rising by 2.7% [2][4]. Business Segments - In the refining and chemical sector, CNPC reported an operating profit of 11.05 billion yuan, with crude processing volume reaching 690 million barrels, a 0.1% increase year-on-year [3][4]. - The natural gas sales business saw a 4.2% increase in domestic sales volume, achieving an operating profit of 18.63 billion yuan, up by 18.2 billion yuan year-on-year [4]. Strategic Initiatives - CNPC is actively pursuing a transition towards new energy and materials, with a focus on integrating oil and gas exploration with renewable energy development [5][6]. - The company has established a capital operation platform and research institutes to support future industry investments, including ventures in nuclear fusion and geothermal energy [7]. Shareholder Returns - CNPC announced a cash dividend of 0.22 yuan per share, totaling 40.265 billion yuan, with a payout ratio of 47.9% [8]. - The company is implementing value management strategies, including share buybacks and increasing shareholdings by major stakeholders, to enhance shareholder value [8].
成都通报“50升油箱加67.96升汽油”事件调查结果:车主被多收200元情况属实,加油机设备软硬件及信息交互故障导致重复计费
Xin Hua Wang· 2025-08-28 10:42
Core Viewpoint - The investigation confirmed that a car owner was overcharged for fuel due to a malfunction in the fuel dispenser, which resulted in a duplicate charge of 200 yuan for 27.18 liters of fuel [7][8]. Group 1: Incident Overview - On August 9, a car owner reported a dispute at the Tianshan gas station regarding an overcharge when refueling [5]. - The gas station sealed the involved fuel dispenser for investigation, and the owner received a preliminary compensation on August 12 [5][6]. - The local market supervision authority initiated an investigation after receiving the complaint [5]. Group 2: Investigation Findings - The investigation revealed that the overcharge was legitimate, attributed to a software and hardware malfunction in the fuel dispenser [7]. - Key components of the fuel dispenser were found to be intact and compliant with measurement standards [7]. - The vehicle's fuel tank capacity was confirmed to be consistent with its specifications, ruling out any issues with the tank itself [7]. - The faulty transaction was traced to the fuel dispenser's data system, which incorrectly added a previous transaction's amount to the current one [7]. Group 3: Future Actions - The market supervision authority will require the gas company to implement comprehensive corrective measures and publicly apologize to consumers [8]. - There will be an emphasis on improving service quality and addressing consumer complaints more effectively [8].
“50升油箱被加了67.96升油”,调查结果公布;中石油四川成都销售分公司致歉
Zhong Guo Ji Jin Bao· 2025-08-28 10:27
Group 1 - The incident involved a car owner who reported that a 50-liter fuel tank was filled with 67.96 liters of gasoline, leading to a consumer dispute and subsequent investigation [2][3] - The investigation confirmed that the car owner was overcharged by 200 yuan due to a malfunction in the fuel dispenser's software and hardware, resulting in duplicate billing [4][8] - The fuel dispenser was sealed for inspection, and no evidence of tampering or improper operation by staff was found during the investigation [5][6] Group 2 - The investigation included multiple checks of the fuel dispenser's components, confirming that they were intact and within the required calibration period [5] - Tests conducted on the vehicle confirmed that its fuel tank capacity was consistent with the manufacturer's specifications, ruling out the possibility of an oversized tank [6] - The company has committed to rectifying the issues identified, improving service quality, and enhancing consumer protection measures in response to the incident [9][10]
50升油箱加67.96升汽油,中石油四川成都销售分公司致歉
21世纪经济报道· 2025-08-28 10:20
Core Viewpoint - The investigation revealed that a car owner was overcharged due to a malfunction in the fuel dispenser, leading to a duplicate billing of 200 yuan for a fuel purchase [2][10]. Group 1: Incident Overview - On August 9, a car owner reported a dispute at the China National Petroleum Corporation (CNPC) gas station, claiming that 67.96 liters of gasoline were dispensed into a 50-liter tank [8]. - The gas station immediately sealed the involved fuel dispenser for investigation, and the company issued an apology [3][5]. Group 2: Investigation Findings - The investigation confirmed the overcharge of 200 yuan, attributing it to a software and hardware malfunction in the fuel dispenser that caused duplicate billing [10][11]. - Key components of the fuel dispenser were found to be intact and compliant with measurement standards, with no evidence of tampering or operational misconduct by staff [10][11]. - The actual fuel dispensed was determined to be 40.78 liters, while the erroneous charge included an additional 27.18 liters from a previous transaction [11]. Group 3: Future Actions - The regulatory authority will ensure that CNPC implements comprehensive corrective measures, publicly apologizes to consumers, and improves service quality [12]. - There will be an emphasis on enhancing supervision and complaint mechanisms to protect consumer rights [12].
上半年“三桶油”业绩集体遭遇滑铁卢
Xin Lang Cai Jing· 2025-08-28 09:43
Core Viewpoint - The financial performance of China's three major oil companies, known as "Three Barrels of Oil," has declined in the first half of 2023, with revenue and net profit showing year-on-year decreases due to falling international oil prices and other macroeconomic factors [1][3]. Financial Performance - China National Offshore Oil Corporation (CNOOC) reported a revenue of 207.61 billion yuan, down 8% year-on-year, and a net profit of 69.53 billion yuan, down 13% [1]. - China Petroleum & Chemical Corporation (Sinopec) achieved a revenue of 1.41 trillion yuan, down 10.6%, and a net profit of 21.48 billion yuan, down 39.8%, marking the largest decline among the three companies [1][3]. - China National Petroleum Corporation (PetroChina) reported a revenue of 1.45 trillion yuan, down 6.7%, and a net profit of 84.01 billion yuan, down 5.4% [1]. Oil Price Impact - The average Brent crude oil price was $71.87 per barrel, down 14.5% year-on-year, while the average price for West Texas Intermediate (WTI) was $67.60 per barrel, down 14.4% [1][3]. Production and Sales - CNOOC's oil price realization was $69.15 per barrel, down 13.9%, with oil liquid sales revenue of 143.99 billion yuan, down 10.7%, accounting for 83.8% of total oil and gas sales revenue [3]. - CNOOC's natural gas production increased by 12% to 516.2 billion cubic feet (approximately 14.62 billion cubic meters), with sales revenue up 16.3% to 27.75 billion yuan, but natural gas only accounted for 16.2% of total oil and gas sales revenue [3]. - PetroChina's oil and gas equivalent production reached 942 million barrels, up 2%, while Sinopec's production was 262.81 million barrels, also up 2% [7][8]. Cash Flow and Debt - CNOOC's operating net cash flow was 109.18 billion yuan, down 8%, while PetroChina's cash flow grew by 4% to 227.06 billion yuan, and Sinopec's increased by 44.4% to 61 billion yuan [5]. - CNOOC's debt-to-asset ratio was 29.5%, while PetroChina's was 38.5%, and Sinopec faced higher pressure with a debt-to-asset ratio of 54.1% [4]. Dividend and Capital Expenditure - Despite the decline in performance, all three companies continued to distribute dividends, with PetroChina paying 0.22 yuan per share, CNOOC 0.73 HKD per share, and Sinopec 0.088 yuan per share [11]. - CNOOC's capital expenditure was 57.6 billion yuan, down 8.8%, while PetroChina's was 64.23 billion yuan, with an expected total of 262.2 billion yuan for the year [11]. Transition to Green Energy - CNOOC expanded its green electricity usage, consuming over 500 million kilowatt-hours, and implemented various environmental initiatives [12]. - PetroChina's renewable energy projects included a 1.3 million kilowatt solar project and wind energy initiatives, while Sinopec focused on developing a network for alternative fuels [12].
“50升油箱被加了67.96升油”,调查结果公布;中石油四川成都销售分公司致歉
中国基金报· 2025-08-28 09:41
来源:"成都高新市场监管"微 信公众号 中国石油成都销售 成都通报"50升油箱加67.96升汽油"事件调查结果 情况通报 针对社会关注"有车主反映50升油箱被加了67.96升汽油"问题,现将初步调查结果通报如 下。 一、前期情况 8月9日,涉事车主到中石油高新天山加油站(以下简称:天山加油站)加油时发生消费纠纷 后报警。在民警见证下,天山加油站对涉事06#加油枪进行封存(至今仍处于停用状态)。8 月11日,高新区芳草街街道市场监管所收到车主投诉后及时沟通,于次日到现场核查,并请 车主提供加油票据等资料。8月12日,天山加油站进行了先行赔付。8月17日,成都市城市运 行和政务服务办进行回访,车主称纠纷已解决。8月20日,车主向芳草街街道市场监管所提供 加油小票等证据材料,高新区市场监管局开展进一步调查。8月21日,成都高新区分管负责同 志召集相关部门,对中石油四川成都销售分公司进行了联合约谈,督促其严格落实主体责 任,切实维护消费者合法权益。同日,成都高新区发展改革局向其发出《提醒督促函》,要 求其高度重视,妥善处置相关情况,合法依规开展经营。 二、调查情况 经核实,车主投诉加油被多收200元的情况属实。8月2 ...
中银国际:升中国石油股份目标价至8.59港元 评级“买入”
Zhi Tong Cai Jing· 2025-08-28 09:36
中银国际发布研报称,中国石油股份(00857)上半年纯利同比跌5%至840亿元人民币,高于预期,其上游 业务和炼油业务的盈利能力超出预期。该行指,由于今年第四季全球石油市场将出现严重供应过剩,预 期油价将下跌,预测集团下半年盈利将较上季下降18%。该行指,中石油将2025年至2027年盈利预测上 调4%至8%,其目标价由8.13港元上调至8.59港元,其评级为"买入"。 ...
中石油成都销售分公司致歉
Bei Jing Ri Bao Ke Hu Duan· 2025-08-28 09:36
转自:北京日报客户端 针对社会关注"有车主反映50升油箱被加了67.96升汽油"问题,8月28日,成都高新区市场监督管理局发 布情况通报。初步调查结果显示,车主投诉加油被多收200元的情况属实,其原因初步判定为加油机设 备软硬件及信息交互故障而导致重复计费。 随后,中石油四川成都销售分公司就此事致歉。 成都通报调查结果 一、前期情况 8月9日,涉事车主到中石油高新天山加油站(以下简称:天山加油站)加油时发生消费纠纷 【下载黑 猫投诉客户端】后报警。在民警见证下,天山加油站对涉事06号加油箱进行封存(至今仍处于停用状 态)。 8月11日,高新区芳草街街道市场监管所收到车主投诉后及时沟通,于次日到现场核查,并请车主提供 加油票据等资料。 (二)关于天山加油站工作人员操作规范性的调查情况 执法人员和技术专家通过调取监控、查询交易支付流水、询问当班工作人员等方式,反复查验加油现场 操作情况,未发现工作人员存在异常操作行为。 8月12日,天山加油站进行了先行赔付。 8月17日,成都市城市运行和政务服务办进行回访,车主称纠纷已解决。 8月20日,车主向芳草街街道市场监管所提供加油小票等证据材料,高新区市场监管局开展进一步 ...