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京东、美团、饿了么宣布:试点取消骑手超时罚款
Di Yi Cai Jing· 2025-10-16 04:40
Core Insights - JD.com has announced the cancellation of late delivery fines for delivery riders in 25 cities, replacing it with a "service score" management system, shifting from punitive measures to positive incentives [1] - Ele.me is also testing a similar service score system to replace late delivery fines, aiming for a more rewarding structure for riders, with plans to expand to more cities by October [1] - Meituan has initiated a pilot program to eliminate late delivery fines by the end of 2025, focusing on training and positive reinforcement instead of penalties [2] Group 1 - JD.com has implemented a service score system to manage delivery riders, where fines for late deliveries are replaced by deductions from service scores based on the delay duration [1] - The company is enhancing rider experience through various initiatives, including extra subsidies during adverse weather, a care fund for riders' children, and improved insurance coverage [1] - Ele.me is currently piloting a service score system in cities like Nantong and Changzhou, aiming to promote a performance-based reward system for riders [1] Group 2 - Meituan has already tested a similar system in Quanzhou, focusing on a scoring mechanism that rewards timely deliveries and provides training instead of penalties [2] - As of August, Meituan has implemented a no-fine policy in 22 cities, indicating a broader industry trend towards positive reinforcement in rider management [2] - The shift in management strategies across these companies reflects a growing recognition of the need for better rider support and motivation [2]
阿里、京东、美团,争着“发钱”喊你减肥
3 6 Ke· 2025-10-16 04:14
Core Insights - The GLP-1 weight loss market is experiencing significant investment and growth, with a notable $600 million Series B funding for NewCo, a subsidiary of Heng Rui Pharmaceutical, highlighting the industry's potential [1] - The focus has shifted from merely developing GLP-1 drugs to effectively commercializing them, as evidenced by the increasing number of IPO filings and soaring stock prices of companies in this sector [1] Investment Trends - Major investments are flowing into the GLP-1 market, with companies like NewCo receiving substantial funding [1] - Several companies, including Senwa Biotech and Chengyi Biotech, have filed for IPOs, indicating strong investor interest [1] Product Landscape - As of 2025, five GLP-1 injection products have been approved in China, with more in the pipeline, including those from Senwa Biotech and Heng Rui Pharmaceutical [2][6] - The approved products vary in administration frequency and weight loss efficacy, with some showing significant results over extended periods [2] Market Challenges - New GLP-1 products face hurdles in hospital sales due to strict prescription regulations and procurement limitations [3][6] - The market is transitioning towards e-commerce as a viable sales channel to overcome these challenges, with companies looking to leverage online platforms for broader consumer access [3][4] E-commerce Strategy - E-commerce is becoming a critical sales channel for GLP-1 products, with companies like Novo Nordisk and Eli Lilly beginning to embrace this shift [4][5] - By 2030, the GLP-1 market in the weight loss sector is projected to exceed 30 billion, with e-commerce expected to capture over 50% of this market [5] Consumer Engagement - The marketing approach has evolved from focusing on clinical data to enhancing consumer awareness and engagement, emphasizing the importance of user-friendly communication [5][6] - Companies are increasingly investing in promotional activities and partnerships with e-commerce platforms to drive consumer interest and sales [10][12] Competitive Landscape - The competition among e-commerce platforms is intensifying, with each platform leveraging its unique strengths to capture market share [13][14] - Cold chain logistics are becoming a crucial factor in the distribution of GLP-1 products, with companies like JD Health and Meituan Buy Medicine enhancing their capabilities to ensure product integrity [14] Future Outlook - The GLP-1 market is expected to grow rapidly, but the industry is cautious about maintaining healthy competition rather than descending into chaos [15][16]
美团外卖10月20日实行新评分规则,增加复购率食品安全等指标
Xin Lang Ke Ji· 2025-10-16 03:13
Core Viewpoint - Meituan is adjusting its merchant rating calculation rules to reduce the impact of malicious reviews and enhance the overall service quality assessment of merchants [1] Group 1: New Rating System - The new rating system will be implemented starting October 20, gradually covering all merchants nationwide [1] - The scoring will shift from a "single subjective score" to a "multi-dimensional comprehensive score," incorporating indicators such as "repurchase rate," "food quality," and "food safety" [1] - The new scoring mechanism aims to provide a more comprehensive reflection of merchants' delivery service levels and mitigate issues related to malicious negative reviews and fake positive reviews [1] Group 2: Pilot Program and Features - A pilot program for the new scoring system was initiated in cities like Tianjin and Foshan earlier this year in April [1] - The new scoring includes two main dimensions: "food quality score" and "service experience score" [1] - The "food quality score" consists of subjective ratings from customers regarding food satisfaction and packaging satisfaction, as well as objective indicators like store repurchase rates [1] - The "service experience score" includes metrics such as merchant message response rate and service negative feedback rate [1] Group 3: New Merchant Protection - To address the challenges faced by new merchants with limited reviews and significant negative feedback impact, a "new merchant protection period" has been established [1] - During this protection period, the scores for new merchants will only be displayed after accumulating a certain number of valid reviews [1]
美团外卖商户遭遇不公可无限申诉,减少“恶意差评”影响
Xin Lang Ke Ji· 2025-10-16 02:44
Core Points - Meituan Takeaway is set to adjust its merchant rating calculation rules, introducing new metrics such as "repurchase rate," "food quality," and "food safety" to provide a more comprehensive assessment of merchant service levels [1][1][1] - The new rating system will be implemented nationwide starting October 20, transitioning from a "single subjective score" to a "multi-dimensional comprehensive score" to mitigate issues like malicious negative reviews and fake positive ratings [1][1][1] Summary by Categories Rating System Changes - The new scoring system will include "food safety" and other metrics to better reflect the quality of takeaway services [1] - The scoring will consist of two main dimensions: "food quality score" and "service experience score" [1] Metrics Included - The "food quality score" will incorporate customer satisfaction ratings on food and packaging, as well as objective indicators like merchant repurchase rates [1] - The "service experience score" will include metrics such as merchant response rates and rates of negative feedback [1] New Merchant Protection - A "new merchant protection period" will be established to address the challenges faced by newly launched merchants, where their ratings will only be displayed after accumulating a certain number of valid reviews [1]
天猫“双11”正式开启;美团升级会员权益,推“18会员惊喜日”|未来商业早参
Mei Ri Jing Ji Xin Wen· 2025-10-15 23:22
Group 1 - Tmall's "Double 11" event officially started on October 15, offering a base discount of 15% along with additional coupons and subsidies, targeting consumer demand in beauty and apparel sectors [1] - The "88VIP" membership provides a coupon package worth 3250 yuan, including a 1350 yuan no-threshold 10% discount coupon, enhancing customer engagement [1] - Tmall's strategy includes significant subsidies and discounts to counter competition from Pinduoduo and JD.com, while also stimulating market activity through substantial category-specific coupons [1] Group 2 - Meituan launched the "18 Member Surprise Day" on October 15, featuring a significant promotion of 10 million free orders as an initial offer [2] - This upgrade from the "18 God Coupon Festival" aims to enhance member benefits and respond to local market competition, particularly against Ele.me and new entrants like Douyin [2] - The challenge for Meituan lies in balancing subsidy costs with the practicality of member benefits to maintain its competitive edge [2] Group 3 - Fliggy announced the launch of its "Double 11" Global Travel Festival on October 15, with a 60% increase in investment compared to the previous year [3] - This substantial investment is part of Fliggy's strategy to integrate into Alibaba's broader consumer ecosystem and respond to competitive pressures from Ctrip and Tongcheng [3] - The increased investment aims to invigorate the market during the off-peak season, but Fliggy must manage costs and service quality to sustain growth momentum [3]
美团与联合国世界粮食计划署发起“吃动平衡、健康生活”行动
Xin Jing Bao· 2025-10-15 14:36
在"吃"的健康之外,"动"的健康也至关重要。迪卡侬、李宁、乐刻运动等品牌加入此次活动,进行线上 引导、知识普及和运动健身类产品的丰富促销。此外,美团"18会员惊喜日"也通过线上引导等方式,号 召更多会员参与本次活动。美团小象超市则推出公益联名周边并捐赠善款,用于建设乡村儿童操场。 本次活动期间,公益商家会通过美团订单捐赠或现金捐赠等方式,参与美团乡村儿童操场公益计划,为 乡村幼儿园捐建多功能操场。该公益计划由美团联合壹基金发起,截至2025年9月底,公益订单总数已 近200亿单,在171.9万公益商家和140.1万爱心用户的支持下,累计建成4080座操场,55.3万名乡村儿童 直接受益。 新京报讯(记者秦胜南)10月15日,世界粮食日前夕,美团与联合国世界粮食计划署(WFP)共同发起"吃动 平衡、健康生活"行动倡议,并启动"一起开动Healthy Together"主题活动,共同助力城市居民和乡村儿 童的健康生活。 联合国世界粮食计划署驻华代表赵兵在启动仪式上表示:"让每个孩子都能享有充足营养、健康快乐成 长,这是我们始终不变的追求。我们将整合科技力量、平台优势与社会资源,切实改善中国乡村儿童的 生活。这样的 ...
美团联合15个品牌发起世界粮食日主题公益活动
Bei Jing Shang Bao· 2025-10-15 12:52
Group 1 - Meituan and the United Nations World Food Programme (WFP) launched the "Eat Well, Live Well" initiative to promote healthy living among urban residents and rural children [1] - The initiative involves 15 brands, including Bawang Tea, Decathlon, and Li Ning, which will provide healthy lifestyle consumption options and support for rural kindergartens [1] - The partnership aims to build multifunctional playgrounds for rural kindergartens and provide nutritional support, with a goal of nearly 20 billion public orders by September 2025 [1] Group 2 - Since 2018, Meituan and WFP have collaborated on projects to provide nutritional support to children in rural kindergartens, benefiting nearly 100 kindergartens [2] - In September, they launched a comprehensive intervention action focusing on nutrition, exercise, and education, aiming to create a replicable model for preschool children's health in China [2]
美团携手联合国世界粮食计划署发起“吃动平衡 健康生活”行动
Yang Shi Wang· 2025-10-15 11:47
Core Viewpoint - The collaboration between Meituan and the United Nations World Food Programme (WFP) aims to promote healthy living and nutrition among urban residents and rural children through the "Healthy Together" initiative, emphasizing balanced eating and active lifestyles [1][3]. Group 1: Initiative Details - The initiative includes providing more healthy consumption options through partnerships with public welfare businesses and guiding the public towards a balanced lifestyle [1]. - The program will also support rural kindergartens by constructing playgrounds and providing nutritional support, with 15 brands already participating [1][3]. - The WFP representative emphasized the importance of ensuring every child has access to sufficient nutrition and the role of this collaboration in achieving sustainable development goals, particularly "zero hunger" and "healthy China" [1]. Group 2: Health and Nutrition Focus - The initiative aligns with the UN's sustainable development goals, particularly "zero hunger" and "health and well-being," and is supported by a three-year "Weight Management Year" action launched by the National Health Commission [3]. - Various restaurant brands are offering "balanced eating" themed meals through Meituan and Dazhong Dianping apps, promoting reasonable dietary patterns [3]. - Multiple sports brands are also participating by providing online guidance and health-related products to encourage healthy lifestyles [3]. Group 3: Impact and Future Plans - The public welfare businesses will contribute to the construction of multifunctional playgrounds for rural kindergartens through donations linked to Meituan orders, with a goal of nearly 20 billion public welfare orders by September 2025 [3]. - The initiative has already resulted in the construction of 4,080 playgrounds benefiting 553,000 rural children, showcasing a successful model of internet-based public welfare [3][4]. - Meituan's vice president highlighted the company's mission to enhance people's lives through better nutrition and active living, integrating public welfare into daily life [4].
外卖新变局:京东七鲜小厨入驻美团、饿了么
中经记者李静北京报道 近期,有北京的网友发现,在美团和饿了么上可以下单京东的七鲜小厨外卖。 七鲜小厨是今年7月,外卖大战如火如荼期间,京东推出的合营品质餐饮制作平台,采用的是"菜品合伙人+自营门店"的重资产运营方式,并且,此前只在京 东外卖平台独家销售。 京东方面对记者表示:"七鲜小厨始终保持开放合作的心态,只要消费者有需求,其他平台也愿意,我们非常乐于与其他平台合作。" 《中国经营报》记者观察发现,京东外卖曾是今年京东"6·18"大促时的重点发展项目,但在今年"京东11.11"的惊喜开放日上,却并未看到京东外卖的身影。 从对抗到合作 在6月中旬,京东集团创始人、董事局主席刘强东亲自预告,京东外卖将推出一个截然不同的商业模式,且期待这一模式能彻底解决食品安全问题,让消费 者买到高性价比且安全的食品。 7月份七鲜小厨开业首日,订单量便出现了爆单。紧接着,京东就宣布计划投入百亿元资金,三年内布局万家店铺;同时将投入10亿元现金,在全国招募菜 品合伙人。 七鲜小厨此番的渠道扩张其实并非偶然。 此前,七鲜小厨仅入驻京东秒送,首店开业时,七鲜小厨业务负责人刘斌在接受记者采访时就明确表示:"我们的心态是非常开放的,只要消 ...
京东自营外卖店“七鲜小厨”入驻美团,刘强东曾喊话王兴:不应该变成仇人
Sou Hu Cai Jing· 2025-10-15 02:51
刘强东表示,民营企业要简单实在点见面聊聊,所有企业该竞争竞争,靠战略、靠商业模式、靠价值创造和信誉最终赢得消费者。"我们不应该变成仇人, 不要把正常的商业竞争变成个人恩怨,没有必要。兴哥我很尊重,莆中我也很赞赏。" 公开资料显示,京东旗下名为"七鲜小厨"的外卖自营门店已在7月20日正式开业,这是京东首家外卖自营门店。用户可以在线上下单,采取 "外卖+自提"的 模式,但没有堂食。 菜品上,"七鲜小厨"提供了包括馄饨面食、隆江猪脚饭、韩式拌饭以及意面等菜品,现场工作人员表示,"全是现炒现做,没有预制菜。" 据媒体报道,在今年9月16日的京东用户见面会上,刘强东回应称他约过王兴,但会面最终未能成行。 瑞财经 吴文婷10月14日消息,京东自营外卖门店"七鲜小厨"已正式登陆美团App。与此同时,京东全新推出的独立咖啡品牌"七鲜咖啡"也同步上线美团平 台。 截至发稿时,美团App上显示,七鲜小厨月售超400单,免配送费等促销信息格外醒目。 刘强东回应称他约过王兴,但王兴说和(滴滴)程维在外面"战争"(巴西; 劲波提议邀美团高级副总裁王莆中,但王莆中称"老板不去不敢去",会面ઘ 刘强东对第一财经记者说,自己认为民营企业要简 ...