Financial Performance - Haidilao reported a consolidated revenue of HK$ 7.5 billion for the year ended December 31, 2020, representing a year-on-year increase of 12%[5]. - The company achieved a net profit of HK$ 1.2 billion, which is a 15% increase compared to the previous year[5]. - In 2020, the company's revenue was RMB 28,614.3 million, an increase of 7.8% compared to 2019, primarily driven by the expansion of the restaurant network[19]. - The profit for the year was RMB 309.5 million, a decrease of 86.8% compared to 2019[19]. - The overall gross revenue for the year ended December 31, 2020, was RMB 27,571.4 million, compared to RMB 25,677.4 million in 2019, reflecting a growth of 7.4%[45]. - The company reported a significant increase in user engagement, with a 25% rise in customer visits year-over-year[73]. - Haidilao's revenue for the last fiscal year reached approximately $1.5 billion, reflecting a growth of 15% compared to the previous year[74]. - The company aims to achieve a net profit margin of 10% by the end of the next fiscal year, up from 8%[73]. Expansion Plans - Haidilao plans to open 100 new restaurants in 2021, expanding its market presence significantly[5]. - The company plans to open 50 new locations globally in the upcoming year, focusing on markets in Southeast Asia and North America[75]. - The company aims for a total of 1,000 locations globally by 2025[88]. - In 2020, Haidilao opened 544 new restaurants, expanding its global network to 1,298 restaurants, with 1,205 in mainland China and 93 outside mainland China[16]. - The company continues to explore market expansion opportunities and new product development strategies[12]. Technology and Innovation - The company is investing HK$ 500 million in new technology for enhancing customer experience and operational efficiency[5]. - Haidilao is investing in technology development, particularly in enhancing its Super APP for better customer experience and operational efficiency[74]. - More than 50 new-technology restaurants were built and reconstructed, incorporating dish supplying machines and intelligent soup bases preparation machines[25]. - Robot waiters were deployed in over 900 restaurants, enhancing the dining experience for customers[25]. - The company launched over 200 new dishes, beverages, and snacks in 2020, which were well recognized by customers[26]. Customer Engagement and Experience - User data indicated that the total number of customers served reached 30 million, reflecting a growth of 10% year-on-year[5]. - Haidilao served over 250 million customers in 2020, achieving an average table turnover rate of 3.5 times per day, and the number of members increased to over 71 million[24]. - The average spending per guest increased from RMB105.2 in 2019 to RMB110.1 in 2020[35]. - Delivery business revenue surged by 60.0% from RMB448.5 million in 2019 to RMB717.7 million in 2020, driven by an increase in delivery orders[36]. Sustainability and Corporate Responsibility - Haidilao's management emphasized a commitment to sustainability, aiming for a 30% reduction in food waste by 2025[5]. - The management team emphasizes a commitment to sustainability, aiming to reduce food waste by 20% over the next two years[73]. - Charitable and other donations made by the Group in 2020 amounted to RMB 9.05 million[178]. Governance and Management - The company has a remuneration committee as part of its governance structure[8]. - The management philosophy focused on aligning employee interests with the company while strictly controlling food safety and other risks[20]. - The company has established Board committees to delegate various responsibilities as outlined in their terms of reference[105]. - The Board is responsible for major decisions, including approval and monitoring of all major policies and overall strategies[105]. - The company has complied with the Corporate Governance Code provisions for the year ended December 31, 2020[104]. Financial Management and Risk - The Group's risk management and internal control systems are designed to manage risks rather than eliminate them, providing reasonable assurance against material misstatement or loss[169]. - The Group has established a risk management system based on the COSO framework and ISO 31000:2009, focusing on design, implementation, monitoring, assessment, and continuous improvement[167]. - The company emphasizes effective communication with shareholders to enhance investor relations and understanding of business performance[171]. Challenges and Market Conditions - The company faced unprecedented pressures in the catering service industry in 2020, challenging management capacity and brand value[20]. - The COVID-19 pandemic has created uncertainties that may affect consumer demand for the company's services, potentially impacting financial performance[62]. - The company must manage costs effectively to avoid negative impacts on operations and profitability[192]. - Economic conditions in operating markets may affect average spending per guest, impacting consumer choices for high-margin items[192]. Acquisitions and Partnerships - The company has initiated a strategic partnership with local suppliers to enhance its supply chain resilience[5]. - The Group's acquisition of 80% equity interests in Shanghai Shuhai was at a consideration of RMB120 million[57]. - The Group's acquisition of 80% of HN&T Holdings was at a total consideration of US$3.04 million[57]. - The company is exploring potential acquisitions to enhance its market share in the hot pot industry, particularly in Europe[75].

Financial Performance - The company reported a significant increase in revenue, with a year-over-year growth of 30%[1] - The company reported a revenue of approximately $1.2 billion for the last fiscal year, representing a year-over-year growth of 15%[5] - In 2018, the company achieved a revenue of RMB 16,969.1 million, representing a 59.5% increase from RMB 10,637.2 million in 2017[15] - Profit for the period reached RMB 1,648.8 million, up 38.1% from RMB 1,194.3 million in 2017[15] - The company has set a revenue guidance of $1.5 billion for the upcoming fiscal year, reflecting an expected growth of 25%[7] - The gross margin improved to 45%, up from 42% in the previous year, indicating better cost management[7] - The profit for the year attributable to the owners of the company grew by 60.2%[25] - The company achieved a revenue of RMB16,969.1 million, representing a year-on-year growth of 59.5% from RMB10,637.2 million in 2017[33] - Total revenue from restaurant operations reached RMB 16,531.7 million, a substantial increase from RMB 10,411.9 million in 2017[45] Customer Engagement and Market Expansion - User data indicated that the number of active customers reached 10 million, representing a 25% increase compared to the previous year[1] - The company plans to expand its market presence by opening 50 new locations in the next fiscal year[1] - Market expansion plans include entering three new international markets by the end of the next fiscal year[5] - User data indicates a total of 5 million active users, with a 20% increase compared to the previous year[6] - The company plans to continue expanding its restaurant network and enhancing the dining experience through new technology and value-added services[27] - Future outlook includes plans to open 50 new restaurants globally within the next year, targeting key metropolitan areas[71] Product Development and Innovation - New product development includes the introduction of three innovative hot pot soup flavors, expected to boost sales by 15%[1] - New product launches are anticipated to contribute an additional $200 million in revenue over the next year[6] - The introduction of new menu items has led to a 5% increase in average transaction value per customer[71] - The company is investing $50 million in R&D for new technologies aimed at enhancing customer experience[7] Operational Efficiency and Cost Management - The company is investing in new technology to improve operational efficiency, aiming for a 5% reduction in costs[1] - Haidilao aims to achieve a 10% reduction in operational costs through improved supply chain management and efficiency measures[71] - The average annual table turnover rate remained at 5.0 times per day, serving over 160 million guests in 2018[22] - The average sales per delivery order decreased from RMB311.1 in 2017 to RMB297.8 in 2018, a decline of 4.2%[16] Sustainability Initiatives - The company is committed to sustainability initiatives, with plans to reduce carbon emissions by 20% over the next five years[1] - Haidilao's commitment to sustainability includes initiatives to reduce food waste by 30% over the next two years[71] Corporate Governance - The Company is committed to high standards of corporate governance to safeguard shareholder interests and enhance corporate value and accountability[89] - The Board has established various committees to delegate responsibilities and ensure compliance with legal and regulatory requirements[91] - The Company has been in compliance with the Corporate Governance Code from the Listing Date to December 31, 2018[90] - The Company ensures that all Directors have timely access to relevant information and can seek independent professional advice at the Company's expense[93] Financial Management and Audit - The external auditor, Deloitte Touche Tohmatsu, was re-appointed for the financial year ended December 31, 2018, with audit fees amounting to RMB8.8 million, of which RMB6.1 million was related to the listing audit[152] - The management evaluated the internal control system as of December 31, 2018, and found it effective, with no material weaknesses identified[160] - The Group has established a risk management framework based on COSO and ISO 31000:2009, focusing on identifying and managing significant risks[157] Employee and Management Structure - As of December 31, 2018, the Group had a total of 69,056 employees, with 66,219 located in Mainland China and 2,837 overseas[62] - The company has expanded its management team with directors holding positions in various international subsidiaries across multiple countries[73] - The management philosophy emphasizes aligned interests and disciplined management to motivate employees and drive growth[19] Shareholder Returns and Dividends - A final dividend of HK$0.076 (equivalent to RMB0.065) per share has been recommended for the year ended December 31, 2018[28] - The Board proposed a final dividend of HK$0.076 (equivalent to RMB0.065) per share, totaling approximately HK$403,627,000 (equivalent to RMB345,000,000) for the year ended December 31, 2018[183]